- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
We booked the condo at around 4:30PM the day of the stay and checked in online right away as requested. We then drove another 2.5 hours to our destination and the condo was not ready at that time. However, we had no idea of knowing this because no one answered when we called the customer service number. Although we were able to get in the building we were unable to get into the room until 30 minutes after arriving because they were still cleaning it. We were already running late to a concert and hey made us even later. It was not a good experience.