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I was assigned a very old and not good room at the end of the hotel second floor, it was NOT good at all, it is a small building at the corner of the hotel that does not have good conditions. I went back to the front desk and ask for a change, THANKS GOD !!! Maria from the front desk took care of ...
I liked the cleanliness. What I didn’t like was my coffee maker didn’t function properly.
We loved everything about the Kinzie hotel. Comfy beds, clean rooms, terrific breakfast.
The night receptionist was exceptional! Friendly and pleasant staff. Location is close to the airport!
Nancy was a professional on my check in and on my request to change room too . Thanks nancy
Great location if you don’t want the hustle and noise of downtown. Near public transportation and Walking distance to McCormick Center. Also very close to Chinatown. Loved the free Parking!
Excellent location, really nice room and great staff. Can be loud at night if you are on the LaSalle side but excellent hotel.
It is in the heart of China Town, you can get really good food! Room was clean and well maintained. The only down side was the parking.
Fantastic hotel. Great location and incredible staff. The design on the interior is superb. If you pay attention you can see the effort in the details- the fonts used for example. Just loved it and would definitely stay there again!!
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