6/10 Okay
Hong
Traveled with family
Apr 6, 2024
Our restroom smelled like an outhouse, our pillowcase and bedsheet was not cleaned and had dirty marks upon our arrival. The elevator was small, dirty and smelly. Breakfast cafe was cold, some staff was okay but some while others could be better. Front desk was really unorganize… had my passport with another guests information.
Feedback: Need updated system for front desk and not deal with paperwork.
Staff could be more attentive and provide better service. The rooms needs to be cleaned and changed before guests arrival.
Hong
Stayed 2 nights in Apr 2024