- Liked: Staff & service, amenities
- Disliked: Property conditions & facilities
The Good. Food was excellent! Incredible. The Bad. This Grand Lady is falling apart! Paint peeling, Rugs worn and tears, wallpaper peeling. About 10 chandeliers had massive spider webs. Our room was dated. Heat pump blew cold in winter. Thermostat was from 70s, bath tub backed up, our coffee machine replaced twice. We found prior occupants clothes under bed and chairs. I had question on billing front desk told me to email General Manager with no reply. All this for 400 a night. I stayed at other Omni resorts which were excellent. WHAT HAPPENED HERE?? Damn Motel 6 room was better condition that this "luxury" resort!