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Mercure Petriolo Siena Terme Spa Hotel
5.0 star property

Luxury hotel with full-service spa and sauna

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June 2024

Mercure Petriolo Siena Terme Spa Hotel

Photo gallery for Mercure Petriolo Siena Terme Spa Hotel

Indoor pool, seasonal outdoor pool
View from property
Soundproofing
Restaurant
Lobby sitting area

Overview of Mercure Petriolo Siena Terme Spa Hotel

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar

Check out the area

Map
58045, GR, Civitella Paganico, Localita Bagni di Petriolo
  • Popular LocationImposto6 min drive
  • Popular LocationTrattoria da Rosanna7 min drive
  • Popular LocationCasangeli Rosanna8 min drive
  • Popular LocationBelagaio SRL9 min drive
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Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Soundproofing

Classic Double Room, 1 Double Bed

Highlights

Soundproofed
TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Soundproofing

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Soundproofing

Superior Room, 1 Double Bed

Highlights

Soundproofed
TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed

Similar properties

Terrace/patio
Locanda nel Cassero
Free WiFi
Restaurant
Air conditioning
Breakfast available
9.4 out of 10, Exceptional, (3)
The price is ￥12,050
per night
May 12 - May 13
Locanda nel Cassero

About the neighborhood

Civitella Paganico

Mercure Petriolo Siena Terme Spa Hotel is located in Civitella Paganico. Castiglion del Bosco Winery and Corte Pavone Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Basso Merse Nature Reserve and Val di Merse. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with mountain biking.
Visit our Civitella Paganico travel guideOpens in a new window

What's nearby

  • Terme Petriolo - 1 min walk
  • Castello di Montepescini - 10 min drive
  • Abbazia di San Galgano - 28 min drive
  • Fortress of Montalcino - 49 min drive
  • Castello Banfi - 52 min drive

Getting around

  • Civitella Paganico Station - 24 min drive
  • Galileo Galilei Airport (PSA) - 123 min drive

Restaurants

  • Ristorante Le Merlaie - 15 min drive
  • Osteria Il Galletto - 14 min drive
  • Caffé-Panini Tubino - 15 min drive
  • Agriturismo Olivello - 32 min drive
  • Pizzeria il Doccio - 9 min drive

About this property

Mercure Petriolo Siena Terme Spa Hotel

Luxury boutique hotel
You can look forward to a poolside bar, a rooftop terrace, and a garden at Mercure Petriolo Siena Terme Spa Hotel. Indulge in a body scrub, a sports massage, and a manicure/pedicure at PETRIOLO SPA, the onsite spa. Stay connected with free wired internet, and guests can find other amenities such as car rentals on site and a 24-hour business center.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking
  • Hot springs on site, an electric car charging station, and express check-out
  • Express check-in, a vegetable garden, and 3 meeting rooms
Room features
All 78 rooms offer amenities such as sound-insulated walls.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Daily housekeeping and phones

Languages

Italian

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A poolside bar

Things to do

  • 2 hot springs
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 2 hot springs
  • 8 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot springs open from 10:00 AM - 7:00 PM
  • Hot springs water temperature - 109 ºF
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Towels

Entertainment

  • TV

More

  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests driving to the property should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Hot springs access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa

Property is also known as

Petriolo SPA
Petriolo SPA & Resort
Petriolo SPA & Resort Civitella Paganico
Petriolo SPA Civitella Paganico
Petriolo Hotel Civitella Paganico
Petriolo Resort Civitella Paganico
Petriolo Spa Resort Italy/Tuscany - Civitella Paganico
Petriolo SPA Resort Civitella Paganico
Petriolo SPA Resort
Petriolo SPA Resort UNA Esperienze Civitella Paganico
Petriolo SPA Resort UNA Esperienze
Petriolo SPA UNA Esperienze Civitella Paganico
Petriolo SPA UNA Esperienze
Mercure Petriolo Siena Terme
Petriolo Siena Terme Spa Hotel
Mercure Petriolo Siena Terme Spa Hotel Hotel
Mercure Petriolo Siena Terme Spa Hotel Civitella Paganico
Mercure Petriolo Siena Terme Spa Hotel Hotel Civitella Paganico
Mercure Petriolo Siena Terme Spa Hotel (Opening September 2019)

Frequently asked questions

Does Mercure Petriolo Siena Terme Spa Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Mercure Petriolo Siena Terme Spa Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total).

How much is parking at Mercure Petriolo Siena Terme Spa Hotel?

Self parking is free at this property.

What time is check-in at Mercure Petriolo Siena Terme Spa Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Petriolo Siena Terme Spa Hotel?

Check-out is at 11:00 AM.

Where is Mercure Petriolo Siena Terme Spa Hotel located?

Situated in Civitella Paganico, this luxury hotel is 0.1 mi (0.1 km) from Terme Petriolo and within 6 mi (10 km) of Basso Merse Nature Reserve and Val di Merse. Castello di Montepescini and Castello del Belagaio are also within 9 mi (15 km).

Mercure Petriolo Siena Terme Spa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 124 out of 209 reviews" "
Rating 8 - Good. 59 out of 209 reviews" "
Rating 6 - Okay. 17 out of 209 reviews" "
Rating 4 - Poor. 3 out of 209 reviews" "
Rating 2 - Terrible. 6 out of 209 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Vilmos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
Overall it was very good, however, lack of English knowledge sometimes made communication difficult
Stayed 2 nights in Aug 2019

6/10 Okay

Peter, Birmingham UK

Liked: Cleanliness, staff & service, room comfort
Overrated for a 5 Star hotel
For a five star hotel there was no 24hr room service. Bar closed at midnight. Breakfast was very basic with limited choices. If you wanted a boiled egg that would cost you an extra 5 euros because it’s not included in the breakfast buffet. For dinner the quality of food was sub standard for 5 star hotel. The food looks and taste as if it was microwaved for charging at 5 star prices. Staff was very helpful and pleasant but all in all I don’t think this should be 5 star hotel and should have their star rating reviewed.
Stayed 7 nights in Aug 2018

6/10 Okay

Robert, Canada

Liked: Cleanliness, staff & service
Very nice hotel. Staff were extremely friendly. Our disappointment is that they turn off the air conditioning at night and recirculate the outdoor air. It’s just not comfortable enough for sleeping. Also the WiFi in the bedroom is very weak to non functional. It’s too bad because it’s a beautiful hotel, beautiful rooms and great and tranquil setting. However because of the air conditioning we will not be staying there again
Stayed 3 nights in Aug 2018

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Steve, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a wonderful hotel, we had a juinor suite which this time overlooked the other side of the hotel away from the road. The spa was lovely we used it nearly every day and some days we had the indoor pools to ourselves. The last time we where there was last year in October. We had breakfast on the outdoor terrace which was really lovely.
Stayed 5 nights in Jun 2018

6/10 Okay

Loren

Liked: Cleanliness, property conditions & facilities, room comfort
OK Hotel...doesn't feel like Tuscany
The hotel is very clean. Bed is comfortable. The sulfur/mineral pool is very nice. The hotel is far from everything, which can be good/bad depending on what your needs are. For dinner and breakfast the restaurant is OK, but not great. For lunch we did not enjoy the food so we had to find places to eat which were around 30 minutes drive. At check in you are required to sign a massive contract with the hotel which I found quite odd. When arriving I asked for restaurant, cooking class and other recommendations of things to do. The receptionist said she would have something for us the next day. The next day when I came to ask the reception for a reply they said tomorrow there will be an answer. After that I just used Tripadvisor and four days later still no message from the reception.
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful retreat!
This was one of the best places we stayed at in Italy! The grounds are gorgeous, the hotel is impeccably clean, the service was courteous and the room was amazing. We lived it so much, that we extended our stay to one more night. We really enjoyed the spa as well! The only drawback is that it was hard to find anyone from staff in the spa/pool area when we needed to ask some questions. Other than that - we loved the place and would stay again.
Stayed 1 night in May 2018

10/10 Excellent

Nichole, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
水疗中心很舒服，我们在水里泡了很久
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to go again!
Very nice facility and good service. A great hotel with thermal spa and they have 6 pools including 2 outdoor pools. It’s a bit out of the popular route but definitely worth the drive. I’d like to go again in sometime. It’s better to go on weekdays when it’s nice and quiet.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Amazing faculty and incredible view! Highly recommended.
Stayed 6 nights in Mar 2018