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Hotel Cartagena Dubai
4.0 star property

Upscale hotel near the beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Cartagena Dubai

Photo gallery for Hotel Cartagena Dubai

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Front of property
Superior Ocean View | Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast (COP 45000 per person)
Reception

Overview of Hotel Cartagena Dubai

Reviews
6.4

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
130001, Cartagena, Cra 1 No. 9-82, Bocagrande
  • Popular LocationBocagrande Beach1 min walk
  • Popular LocationClock Tower4 min drive
  • Popular LocationCartagena de Indias Convention Center4 min drive
  • AirportCartagena (CTG-Rafael Núñez Intl.)18 min drive
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Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Free bottled water
Minibar
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Premium bedding, minibar, in-room safe, desk

Junior Suite Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Free bottled water
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Ocean View

Superior Ocean View | Premium bedding, minibar, in-room safe, desk

Superior Ocean View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Free bottled water
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Free bottled water
Minibar
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Master Suite Ocean View

Master Suite Ocean View | Premium bedding, minibar, in-room safe, desk

Master Suite Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Free bottled water
  • 55 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

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About the neighborhood

Cartagena

Hotel Cartagena Dubai is located in Bocagrande, a neighborhood in Cartagena, and is in the entertainment district and on the waterfront. Clock Tower and San Felipe de Barajas Castle are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Cartagena de Indias Convention Center and Plaza Santo Domingo are two other places to visit that come recommended. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Cartagena travel guideOpens in a new window

What's nearby

  • Bocagrande Beach - 1 min walk
  • Clock Tower - 4 min drive
  • Cartagena de Indias Convention Center - 4 min drive
  • San Felipe de Barajas Castle - 5 min drive
  • Castillo Grande Beach - 20 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • McDonald's - 3 min walk
  • Crepes & Waffles - 2 min walk
  • El Gran Pandebono - 4 min walk
  • Chef Julian - 5 min walk
  • Morena Marisqueria - 1 min walk

About this property

Hotel Cartagena Dubai

Upscale family-friendly hotel near Bocagrande Beach
Located close to Castillo Grande Beach and Cartagena de Indias Convention Center, Hotel Cartagena Dubai provides a nightclub, a poolside bar, and a rooftop terrace. With a black sand beach, sun loungers, and a beach shuttle, this hotel is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or steam room, and indulge in a body scrub, a manicure/pedicure, or a body wrap. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and a roundtrip airport shuttle (surcharge)
  • Beach towels, an elevator, and multilingual staff
  • Guest reviews say good things about the helpful staff
Room features
All 244 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • 40-inch Smart TVs with satellite channels
  • Full-sized refrigerators/freezers, daily housekeeping, and desks

All inclusive details

All-inclusive room rates at Hotel Cartagena Dubai are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 3 m
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Theme park shuttle (surcharge)
  • Onsite parking available only on request
  • Free extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–9:00 AM for a fee: COP 45,000 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (1,615 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 30 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2018
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Shower
  • Towels

Entertainment

  • 40-inch Smart TV with satellite channels

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: COP 100000

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 12 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 45000 per person
  • Airport shuttle fee: COP 90000 per room (roundtrip)
  • Late check-out fee: COP 100000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cartagena Dubai
Hotel Cartagena Dubai Hotel
Hotel Cartagena Dubai Cartagena
Be Live Experience Cartagena Dubai
Hotel Cartagena Dubai Hotel Cartagena

Frequently asked questions

Does Hotel Cartagena Dubai have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Hotel Cartagena Dubai?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Hotel Cartagena Dubai on May 3, 2024 start from ￥19,792, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Cartagena Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cartagena Dubai?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Cartagena Dubai?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cartagena Dubai?

Check-out is at noon. Late check-out is available for COP 100000 (subject to availability).

Does Hotel Cartagena Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 90000 per room applies.

Are there all-inclusive benefits at Hotel Cartagena Dubai?

Some rate plans available at this property are all-inclusive.

Where is Hotel Cartagena Dubai located?

Offering direct access to the beach, this Bocagrande hotel is in the entertainment district and within 1 mi (2 km) of Bocagrande Beach and Castillo Grande Beach. Clock Tower and Cartagena de Indias Convention Center are also within 2 mi (3 km).

Hotel Cartagena Dubai Reviews

Reviews

6.4
Rating 10 - Excellent. 100 out of 410 reviews" "
Rating 8 - Good. 85 out of 410 reviews" "
Rating 6 - Okay. 81 out of 410 reviews" "
Rating 4 - Poor. 58 out of 410 reviews" "
Rating 2 - Terrible. 86 out of 410 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Arnaldyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Sheila

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Windows was dirty, couldn’t view the ocean from the room
Stayed 6 nights in Mar 2024

6/10 Okay

Nicole

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is outdated, you need a different WiFi password for every room you enter, the food options are limited and lacked seasoning. We found 2 roaches. Most importantly, majority of the staff did not speak English so getting the things we need to make ourselves comfortable was difficult.
Stayed 4 nights in Mar 2024

2/10 Terrible

Erendira

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This place was Dirty and room real outdated
Stayed 2 nights in Feb 2024

6/10 Okay

Wendy Michel Rodriguez

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice overall. Nice views. Staff are very nice and do a good job with maintaining the place. I do not recommend the food from the hotel, we did all inclusive and it was not enjoyable at all. We ended up eating out the rest of the time we were there.
Stayed 6 nights in Mar 2024

8/10 Good

Marcus, Upper Marlboro

Liked: Cleanliness
The beach is right across the street. Don’t expect hot water
Stayed 4 nights in Feb 2024

10/10 Excellent

Manuel Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice

4/10 Poor

jenny magaly

Disliked: Staff & service
Stayed 5 nights in Feb 2024

10/10 Excellent

Gachekim

Liked: Cleanliness, staff & service, property conditions & facilities
Great place love it
Stayed 4 nights in Feb 2024

4/10 Poor

Nicolas

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2024