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Suites Chac Chi
3.0 star property

Comfortable hotel near North Beach

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June 2024

Suites Chac Chi

Photo gallery for Suites Chac Chi

2 outdoor pools, sun loungers
Exterior
Standard Room | In-room safe, free WiFi, bed sheets
Outdoor dining
Lobby

Overview of Suites Chac Chi

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • Parking includedParking includedParking included

Explore the area

Map
77400, QROO, Isla Mujeres, Avenida Rueda Medina, Colonia Electricistas NO.2
  • Popular LocationIsla Mujeres Ferry Terminal3 min drive
  • Popular LocationDolphin Discovery6 min drive
  • Popular LocationNorth Beach7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)116 min drive
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Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
In-room safe
  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, free WiFi, bed sheets

Deluxe Suite

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Coffee/tea maker
Satellite channels
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
In-room safe
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
In-room safe
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Isla Mujeres

Located in Isla Mujeres, Suites Chac Chi is near the beach. Isla Mujeres Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Cancun Mall. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium.
Visit our Isla Mujeres travel guideOpens in a new window

What's nearby

  • Isla Mujeres Ferry Terminal - 3 min drive
  • Dolphin Discovery - 6 min drive
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 6 min drive
  • Punta Sur - 6 min drive
  • North Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 116 min drive

Restaurants

  • IceBar Mexico - 4 min drive
  • Playa Tiburón - 4 min drive
  • Oscar's Mexican Grill - 18 min walk
  • Mango Café - 11 min walk
  • Marina Bartolomé - 2 min drive

About this property

Suites Chac Chi

Property highlights
Suites Chac Chi provides amenities like dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools with sun loungers
  • Free self parking
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
  • A front-desk safe and concierge services
Room features
All guestrooms at Suites Chac Chi have thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and shampoo
  • 21-inch TVs with satellite channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
There is limited hot water on site
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chac Chi Hotel Isla Mujeres
Chac Chi Hotel
Chac Chi Isla Mujeres
Chac Chi
Chac Chi Hotel Suites
Chac Chi Hotel Suites
Suites Chac Chi Hotel
Suites Chac Chi Isla Mujeres
Capital O Chac Chi Hotel Suites
Suites Chac Chi Hotel Isla Mujeres

Frequently asked questions

Does Suites Chac Chi have a pool?

Yes, this property has 2 outdoor pools.

Is Suites Chac Chi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Suites Chac Chi?

Self parking is free at this property.

What time is check-in at Suites Chac Chi?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Suites Chac Chi?

Check-out is at noon.

Where is Suites Chac Chi located?

Situated near the beach, this hotel is 0.7 mi (1.1 km) from Crayola House and 1.6 mi (2.6 km) from North Beach. Isla Mujeres Ferry Terminal and Miguel Hidalgo are also within 2 mi (3 km).

Suites Chac Chi Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 136 reviews" "
Rating 8 - Good. 60 out of 136 reviews" "
Rating 6 - Okay. 28 out of 136 reviews" "
Rating 4 - Poor. 8 out of 136 reviews" "
Rating 2 - Terrible. 6 out of 136 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 26 nights in Jan 2021

8/10 Good

george

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

6/10 Okay

Francis

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a comfortable stay
Not the best it stays. Rooms was old and very dirty and dusty. Internet only works in living room. Was not clean or comfortable. Decent location. 10 minute drive to cento and close to ferry station. I won’t stay there again.
Stayed 2 nights in Jan 2021

8/10 Good

Audrey

Traveled with family
It was fine . A bit far from everything
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and decent place. Patience needed but nice.
Great stay. Decent location in the middle of the island. You will have to take taxis (50 pesos each way) to anywhere but it’s cheap. Tacos down the block as well as a grocery store. Not sure about the spot in the middle of the pool that moves around.
Stayed 2 nights in Oct 2020

8/10 Good

joel

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Safe area but no locks on windows or balcony
Nice place starting to get a little rundown. Locks don't work on windows or balcony and safe isn't bolted down. So no place to store valuables. Kept my passport with me.
Stayed 3 nights in Aug 2020

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
The hotel had all I needed for my trip. The room was cleaned and The staff was very friendly. Location is away from the town. So, you will need some kind of transportation or a taxi to move around.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even though it’s a bit far from playa Norte the hotel is in a good location if you rent a golf cart or bike. The room was clean, the staff were very friendly and courteous.
Stayed 2 nights in Mar 2020

8/10 Good

Olivia, alberta canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is clean and staff are nice. But its far from the beach area.
Stayed 3 nights in Mar 2020