Casa del Puerto

3.5 star property
Comfortable hotel on the beach, near Puerto Morelos Beach

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Casa del Puerto

Photo gallery for Casa del Puerto

Exterior
Front of property
Deluxe Suite, 2 Queen Beds, Accessible, Sea Facing | Premium bedding, minibar, in-room safe, desk
Outdoor dining
Shower, free toiletries, hair dryer, towels

Overview of Casa del Puerto

Reviews
8.6

Excellent

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Breakfast included
  • Housekeeping

Explore the neighborhood

77580, QROO, Puerto Morelos, Ave. Maria Irene Sm12 Mz 17 Lote 4
  • Popular LocationArrecife de Puerto Morelos National Park1 min walk
  • Popular LocationHotel Villa Marina4 min walk
  • Popular LocationFresca Bar6 min walk
  • Popular LocationPetempich Bay11 min walk
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Room options

Deluxe Suite, 2 Queen Beds, Accessible, Sea Facing

cleanliness

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Premium bedding
Hair dryer
  • 60 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible, Beachfront

cleanliness

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Premium bedding
Hair dryer
  • 60 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Puerto Morelos

Located in Puerto Morelos, Casa del Puerto is on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and Maroma Beach. Ventura Park Cancun and Arrecife de Puerto Morelos National Park are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • Crococun Zoo - 6 min drive
  • Puerto Morelos Beach - 6 min drive
  • Puerto Morelos Town Square - 10 min drive
  • Puerto Morelos Reef - 11 min drive
  • Ojo de Agua Beach - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • Portofino - 4 min drive
  • The Kitchen Table - 4 min drive
  • The Reef - 17 min walk
  • Fresca Bar - 6 min walk
  • La Petit Creperie - 8 min walk

About this property

Casa del Puerto

Hotel by the sea
Consider a stay at Casa del Puerto and take advantage of free English breakfast, an airport shuttle, and a poolside bar. With amenities like a beachfront location and kayaking, this hotel is the perfect place to soak up the sun. In addition to a rooftop terrace and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and luggage storage
  • Concierge services, tour/ticket assistance, and smoke-free premises
  • Guest reviews speak well of the helpful staff and location
Room features
All guestrooms at Casa del Puerto have thoughtful touches such as premium bedding and furnished balconies, as well as amenities like free WiFi and air conditioning. Guests reviews speak well of the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with satellite channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 8:00 AM–10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Kayaking
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in hallways
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from May 1 2023 to December 31 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 86.86 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 850.00 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Casa Puerto Boutique Hotel Puerto Morelos
Casa Puerto Boutique Hotel Puerto Morelos
Casa Puerto Boutique Hotel
Casa Puerto Boutique Puerto Morelos
Casa Puerto Boutique
Hotel Casa del Puerto Boutique Hotel Puerto Morelos
Puerto Morelos Casa del Puerto Boutique Hotel Hotel
Hotel Casa del Puerto Boutique Hotel
Casa del Puerto Boutique Hotel Puerto Morelos
Casa Puerto Puerto Morelos

Frequently asked questions

Does Casa del Puerto have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Casa del Puerto pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa del Puerto ?

Self parking is free at this property.

What time is check-in at Casa del Puerto ?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa del Puerto ?

Check-out is at noon.

Does Casa del Puerto provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 850.00 per vehicle applies.

Where is Casa del Puerto located?

Nestled on the beach, this Puerto Morelos hotel is within a 15-minute walk of Arrecife de Puerto Morelos National Park and Petempich Bay. Puerto Morelos Beach is 1.3 mi (2.1 km) away.

Casa del Puerto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 173 out of 299 reviews" "
Rating 8 - Good. 72 out of 299 reviews" "
Rating 6 - Okay. 27 out of 299 reviews" "
Rating 4 - Poor. 14 out of 299 reviews" "
Rating 2 - Terrible. 13 out of 299 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Clay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No point, Hotel is shut down
Absolutely the worst. Checked in with no staff just a key left on front desk, elevator broke on way up to floor with luggage, old razors left from previous guests in bathroom and shower, dirty hairy sheets, shared patio with other rooms and door to patio couldnt be locked as was previously broken into. Safe was not bolted down could just pick it up, lock on safe punched out no way to lock it. Then i spot someone pulling into parking area unloading stuff to hotel and i ask them about who to contact about our room - zero staff anywhere, and it turns out they are the owners (not the mgmt company) and they let me know the hotel is shutting down the very next day Nd they just returned from the lawyers signing the shut down of the hotel due to MIJ poor management...now my wife and I are in Mexico for a week with nowhere to stay...hotels.com helped us recover the remaining week of our vacation but what a gong show...
Stayed 6 nights in Apr 2023

8/10 Good

Ana

Traveled with group
Liked: Staff & service
The property was conveniently located 40 min drive to down town Cancun and a quick drive to playa del carmen and other cennotes.
Stayed 3 nights in Apr 2023

6/10 Okay

Ofure

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
If you are looking for a quiet and affordable place by the ocean, this property offers that. However, the beach front was very dirty, the breakfast option offered by the restaurant was not great. If you are a big eater, don’t depend on the restaurant breakfast option. Getting to town for more food options is like an hour walk using the beach front.
Stayed 7 nights in Apr 2023

10/10 Excellent

Jesus

Liked: Staff & service, amenities, property conditions & facilities
Atmosphere. Everything is Nice and clean
Stayed 4 nights in Apr 2023

2/10 Terrible

Carla

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here
The whole place needs to be cleaned. Couldn’t get in the pool because of the ring of algae. One nice waiter then one very rude one. Will NEVER be back.
Stayed 4 nights in Apr 2023

4/10 Poor

Sergio

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Lots of things were broken. Our shower drain backed up. The sliding glass door didn't close. NEED SOME TLC
Stayed 2 nights in Mar 2023

4/10 Poor

SHLOMO

Disliked: Cleanliness, property conditions & facilities, room comfort
unmaintained
the hotel is unmaintained, weak stream in bathroom shower, 1 of the 2 tabs is trembling, no blankets, nice view
Stayed 1 night in Mar 2023

4/10 Poor

Mark C

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad but true. I've stayed here 3 times before the last was in 2020. The place is falling apart. I stayed with a group of friends ,four rooms total. Our room had no air conditioning and the room smelled of chemicals. There was a strange grease like substance on much of the floor..probably bug spray. It was nearly impossible to open and close the patio door. Our room had two beach towels, no hand towels. My friends rooms ...one had a huge puddle of water under his AC by morning. The other room the shower drain didn't work. The bathroom fixtures were corroded and in one room the toilet needed repair. The desk clerks were hopeless. Regarding the restaurant there was no ice, no avocadoes. My wife and I ordered mixed salads and we each received a plate with sliced tomato on it. The pool is filthy and one of the underwater lights is hanging by it's electrical cord. The hotel is a disaster. I would like to say one employee who's name is Romeo tried to " fix" all these issues. He deserves a raise. I'm really bummed because this was my airport hotel as I fly in and out of Cancun frequently and it was a hidden gem. Now that I'm traveling again I will find another hotel. Truly a shame.
Stayed 1 night in Mar 2023

4/10 Poor

Réjean

Disliked: Cleanliness, property conditions & facilities
L’hôtel manque beaucoup d’entretien et de mise au niveau! Les lits étaient confortables mais la literie n’était pas propre ! La piscine manquait de nettoyage et la mini plage devant l’hôtel était plein d’algues et de déchets. Je ne recommande pas cette hôtel à moins d’une bonne mise à niveau. Dommage car petite hôtel tranquille et pas très loin de Cancun,Puerto Morelos, Playa del Carmen
Stayed 2 nights in Mar 2023

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived later in the evening. All was ready for us. Security made sure we were who we were and I can say he was very friendly. Breakfast was good!
Stayed 1 night in Feb 2023