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"Great service from carolina at turquesa and amazing staff all around hotel was amazing with amazing view!"

"It has been our 3rd time back to this hotel. Pros: Friendly and helpful staff, great food choices, plenty activities for kids and teenagers. Cons: The rooms need update; they are somewhat worn out. Night time entertainment needs improvement. Would come back again; overall, it was a great stay. "

"Emporio Cancun is a wonderful hotel! Staff were very friendly! Hotel had multiple restaurants and even great room service! We had an ocean front room in building M that led out to beach and it was impeccable! I will surely stay here again! "

"Very nice and clean property. Staff are so attentive and hard working. Lots of vegetarian food options in breakfast, lunch and dinner. Lots of bars with variety of drinks and liquor available. Very nice and clean beach front resort with fancy pool and cabanas, dedicated pool for children. Easily accessible from airport and downtown Cancun. Allowed us early check in by 3-4 hours. Highly recommend for someone with a family or even if its just girls trip or boys trip. "

"Stayed here with family for the third time now. We enjoyed all the food options and the pools. Kids activities were good too. "

"Excellent service "

"A true 5 start hotel in every angle .clean place, excellent room service, great food and superior customer service."

"Loved the quality food and the professional staff."

"The property had everything we needed for the kids. The kids paradise area was very nice and the kids enjoyed it. Also the kids club for below 3 was a good break for us, but they only allow 1.45 hrs in the morning and 1 hr in the evening for drop offs. The restaurants were average, the buffet was also an average. There were shops, boutiques and a clinic inside the property. The overall experience was nice, the people were nice, the vibe was great and we had fun."