- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service
Would not rent again
The Good: Very convenient location; large apartment; clean; good shower and hot water. The Bad: Immediately upon walking into the bedroom I could smell a very strong odor of cigarettes (the apartment is supposed to be smoke-free). Also, when I tried to connect to the wi-fi using the posted password it would not connect. Immediately after checking in at 3 pm, I called the management to request a change of apartments and help with the internet. My call was not answered, and the repeated subsequent messages I left the management were also completely ignored throughout the afternoon and all night. The following morning the young man (Javi?) who had initially met me to give me the keys heard about my unanswered attempts to contact the management and despite being sick and it being his day off, came on his own to help me move to a different apartment in the building and he resolved the internet connection problem. I stayed in the apartment 4 nights and never did hear a word from the management. The bed in the primary bedroom is very hard and uncomfortable. Alerts to others considering this rental: - There are 15-16 narrow, steep, turning stairs that must be climbed before reaching the elevator, which could pose difficulty to those with mobility issues and/or large or heavy suitcases; - Although the apartment kitchen area is pictured with an oven, none of the four apartments in this building has a working oven.