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Reviews of Toyoko Inn Busan Station No.1

3 out of 5
Toyoko Inn Busan Station No.1
12, Jungang-daero 196beon-gil, Dong-gu, Dong-gu, Busan, Busan

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1011 reviews" "
Rating 8 - Good. 287 out of 1011 reviews" "
Rating 6 - Okay. 70 out of 1011 reviews" "
Rating 4 - Poor. 21 out of 1011 reviews" "
Rating 2 - Terrible. 26 out of 1011 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Huonc

Traveled with group, Traveled with family
Room is ok but clean! Very good location, next to Busan Station if you need to take a train the next day!
Stayed 1 night in Mar 2024
Response from 토요코인 부산역1 on Mar 26, 2024
안녕하세요, 토요코인 부산역1입니다.저희 호텔을 이용해 주셔서 진심으로 감사합니다.앞으로도 고객님과 좋은 인연을 이어 갈 수 있도록 최선을 서비스를 제공하겠습니다.감사합니다.

8/10 Good

Chi Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights. My room was at lower level so it can get some noise. Otherwise everything is good.
Stayed 2 nights in Mar 2024
Response from CHOI on Mar 17, 2024
Hello, this is Toyoko Inn Busan Station 1.Thank you very much for using our hotel.We will continue to provide our best service so that we can continue a good relationship with our customers.Thank you.

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel becoz of its close proximity to Busan station. We only had a night here. Room maybe small but clean, compact and good (compared to the pictures shown, the real room is much cleaner and newer than expected). Amenities can be purchased in the lobby. 1st time seeing free coffee sachets, green tea bags, stirrers, bar soap, shower caps, basic skin care sachets, razors and pajamas are available for own use. Breakfast choice was limited but then again, this is not the usual 4* 5* hotel so all is good with the rate. For fuss-free travelers.
Stayed 1 night in Mar 2024
Response from 토요코인 부산역1 on Mar 11, 2024
Hello, this is Toyoko Inn Busan Station 1.Thank you very much for using our hotel.We will continue to provide our best service so that we can continue a good relationship with our customers.Thank you.

10/10 Excellent

Pawan

Liked: Cleanliness, staff & service, property conditions & facilities
Good property and courteous staff
Stayed 2 nights in Feb 2024
Response from CHOI on Feb 18, 2024
Hello, this is Toyoko Inn Busan Station No.1. First of all, thank you very much for sharing your valuable experience.We sincerely apologize for any inconvenience this may have caused you while using it. I will make an effort to improve that content.Thank you.

8/10 Good

marcelino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont like the late check in and early check out, most of the hotel check in are 3:00 pm and not 4:00 pm, and check out are 11:00 am or 12:00 pm not 10:00 am on these hotel
Stayed 4 nights in Jan 2024
Response from 토요코인 부산역1 on Feb 5, 2024
Hello, this is Toyoko Inn Busan Station 1.Thank you for your valuable opinion. Please understand that check-in and check-out times are set by hotel regulations. Please note that exceptionally, check-in and check-out times can be extended by paying an additional fee.

10/10 Excellent

Simon

It was great
Stayed 1 night in Jan 2024
Response from 토요코인 부산역1 on Feb 5, 2024
Hello, this is Toyoko Inn Busan Station 1.Thank you very much for using our hotel.We will continue to provide our best service so that we can continue a good relationship with our customers.Thank you.

8/10 Good

Clement, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, which is just next to Busan station. Basic 3 stars business hotel and provide simple breakfast, although the room is quite small. Also provide free luggage storage services. Overall value for money with reasonable rate.
Response from 토요코인 부산역1 on Feb 5, 2024
Hello, this is Toyoko Inn Busan Station 1.Thank you very much for using our hotel.We will continue to provide our best service so that we can continue a good relationship with our customers.Thank you.

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel scores 5 stars on everything except for the breakfast; it is not that good. But the location is superb. It is right opposite to the Busan KTX station and a short walk from the metro station. It is also located in a safe area, and I felt safe enough walking to the station to catch the subway at 6am in the morning.
Stayed 3 nights in Dec 2023
Response from 토요코인 부산역1 on Feb 5, 2024
Hello, this is Toyoko Inn Busan Station 1.Thank you very much for using our hotel.We will continue to provide our best service so that we can continue a good relationship with our customers.Thank you.

10/10 Excellent

Jason

Stayed 3 nights in Dec 2023
Response from 토요코인 부산역1 on Feb 5, 2024
안녕하세요, 토요코인 부산역1입니다.저희 호텔을 이용해 주셔서 진심으로 감사합니다.앞으로도 고객님과 좋은 인연을 이어 갈 수 있도록 최선을 서비스를 제공하겠습니다.감사합니다.

6/10 Okay

Noelle

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
This hotel was very convenient for transportation, as it is located right beside the Busan Station. The staff were very helpful and friendly. We also enjoyed the complementary breakfast in the mornings. The hotel room appeared to be a little dated, but this was not an issue for us. The bed was comfortable enough for our two night stay, but I would not want to sleep on it for any longer than that. We also felt like the bed could have used a little better cleaning... there was dried food (we are not actually sure what it was) on the headboard and the top of the comforter. The sheets were otherwise clean. We wanted to use the water boiler, but there was mold inside. We instead used the complementary water bottles which were provided in our room daily. I believe we received a hotel room equivalent to what we paid for. This was an inexpensive room for a brief stay, which is exactly what we needed. Most importantly, it was the closest to Busan Station. I would recommend this hotel for short stays on a budget.
Stayed 2 nights in Dec 2023
Response from toyoko-inn busan station1 on Feb 5, 2024
Hello, this is Toyoko Inn Busan Station 1.First of all, thank you very much for sharing your valuable experience.We sincerely apologize for any inconvenience caused during use. We will strive to improve this content further.Thank you.

10/10 Excellent

Asti

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from 토요코인 부산역1 on Feb 5, 2024
안녕하세요, 토요코인 부산역1입니다.저희 호텔을 이용해 주셔서 진심으로 감사합니다.앞으로도 고객님과 좋은 인연을 이어 갈 수 있도록 최선을 서비스를 제공하겠습니다.감사합니다.

10/10 Excellent

Youngmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from 토요코인 부산역1 on Feb 5, 2024
안녕하세요, 토요코인 부산역1입니다.저희 호텔을 이용해 주셔서 진심으로 감사합니다.앞으로도 고객님과 좋은 인연을 이어 갈 수 있도록 최선을 서비스를 제공하겠습니다.감사합니다.

2/10 Terrible

Low

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad experience
Stayed 2 nights in Dec 2023
Response from toyoko-inn busan station1 on Feb 5, 2024
Hello, this is Toyoko Inn Busan Station 1.First of all, thank you very much for sharing your valuable experience.We sincerely apologize for any inconvenience caused during use. We will strive to improve this content further.Thank you.

2/10 Terrible

Tian Kheng

Stayed 5 nights in Jul 2023
Response from 토요코인 부산역1 on Feb 5, 2024
안녕하세요, 토요코인 부산역1입니다.우선, 고객님의 소중한 경험을 공유해 주셔서 대단히 감사드립니다.이용 중에 불편함을 드려 정말 죄송합니다. 해당 내용은 보다 개선될 수 있도록 노력하겠습니다.감사합니다.

10/10 Excellent

Nellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Nov 2023

10/10 Excellent

Yu-Ping

Stayed 2 nights in Nov 2023

8/10 Good

IL SU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Kazutoshi

Liked: Staff & service, amenities, property conditions & facilities
This is a wonderful Toyoko Inn right by the Busan Station. There is a substantial breakfast included. The staff is friendly and efficient. The rooms are clean. If you want the convenience of being near the station, this hotel is perfect. It is quiet and safe.
Stayed 2 nights in Nov 2023

8/10 Good

Min

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is located right at Busan train station, which well for me. One of the 3 elevators were under contruction, and it caused ridiculous congestion during breakfast hours. It took me 15 minutes to go from 19th floor to 2nd floor restaurant. Perhaps they shouldn't close their breakfast time so soon (9am) so spread out the traffic a bit. I got there at 8:15 and there was absolutely no room to sit. Other than that i enjoyed my stay here
Stayed 1 night in Oct 2023

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Recommended
Very nice hotel in excellent location, just near Busan Railway and Subway Station.
Stayed 1 night in Oct 2023

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find
Stayed 1 night in Oct 2023

10/10 Excellent

Gerard

Absolutely recommended
Very nice hotel in excellent location just steps from Busan Railway Station, subway station, coffee shops, restaurants and shoppings.
Busan, Geumjeong Fortress, South Gate
Stayed 4 nights in Oct 2023

8/10 Good

suthas

Traveled with family
Liked: Cleanliness
Great location
Stayed 2 nights in Oct 2023

10/10 Excellent

Seonmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

insil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
this hotel is all okay conditions but using there elevator was just nightmare.
Stayed 4 nights in Oct 2023

8/10 Good

Rebecca, Germantown

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to everything.
Stayed 1 night in Oct 2023

10/10 Excellent

Daphne Gayle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
We went to Busan as a side trip from Seoul. :) The Hotel is just across the street (Exit #7) of Busan station. The breakfast is free, very basic room, adequate for a night's stay. Great for the price, would stay here again
Stayed 1 night in Oct 2023

10/10 Excellent

Jaime santiago

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Oct 2023

10/10 Excellent

Mei Leng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect for this hotel except that the hotel only has 2 lifts to serve so many hotel guests of 22 floors. The wait can be very long.
Stayed 2 nights in Oct 2023

6/10 Okay

Marissa

Traveled with group
Very close to train station and accessible to all buses
Stayed 1 night in Oct 2023

10/10 Excellent

JICHEOL

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Franklin, Fallbrook

Liked: Cleanliness, staff & service, amenities
It was convenient to travel to other places. Not ideal for a vacation trip but for business it served its purpose.
Stayed 10 nights in Sep 2023

8/10 Good

Marques

Liked: Staff & service, property conditions & facilities
Staff very nice
Stayed 3 nights in Sep 2023

10/10 Excellent

Jaeyoon

Stayed 1 night in Sep 2023

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2023

10/10 Excellent

Mervyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Cheol

Liked: Staff & service, amenities, property conditions & facilities
Fair price even good quality breakfast included. Sheets were not dry enough and a little odor in the bathroom. Everything else was very good
Stayed 2 nights in Sep 2023

8/10 Good

Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything..
Stayed 3 nights in Sep 2023

8/10 Good

Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Great base for sightseeing. Lot's of food options close by. Elevators were small and could take a long time to use during peak check in/check out times. Would definitely stay here again.
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is good but can be even better
The rooms, and meals are alright. But the front desk staffs are not friendly. Didn’t know and left my luggage overnight at the lobby, got rudely educated. They did not even ask me about how long I’m leaving my luggage there for, or at least mention that they can only help to keep for a day. My point is that the staff shouldn’t show this kind of attitude when we were polite to her. Hope the manager take note on this matter. Pros: Meals are simple, and well-cooked! Although it’s not a big hotel feast you normally see online, they made an effort in making every dish tasty, especially, fresh. Rooms are comfortable enough for tourists who are just looking for a place to sleep and rest. Bathroom is small, but similarly, nice enough if you’re not looking for something luxurious. Note that you have to bring your own toothbrush. Cons: The staffs. Overall, hotel is good, will visit for its cleanliness and price-worthiness.
Stayed 3 nights in Aug 2023

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Kiyotaka

Stayed 1 night in Aug 2023

8/10 Good

YOUNG, redlands

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was one of the most interesting places I've ever been to. The bathroom gave a vibe of an airplane with a bathtub included. I felt awkward at the beginning but didn't have any problem after. The room itself was cozy, clean, and very small. My personal feeling about the room was like I was in a first-class sit in an airplane. Overall experience was satisfying, and the hotel environment was comfortable. I personally recommend this place to businessmen who are traveling solo.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Huey Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Conveniently located just beside the Busan train station, this place is a gem! Room is very clean and has a Japanese toilet bowl which is great (iykyk). Also offers free breakfast. I have nothing but compliments for this place!
Stayed 2 nights in Jul 2023

10/10 Excellent

Corazon

Stayed 3 nights in Jul 2023

10/10 Excellent

hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Kathy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Place is old, smelly, and not cleaned properly. Mosquitoes in the room, and nasty odors from the filthy toilet. I just cannot get past taking a bath with a toilet in the shower ...so unsanitary. Had breakfast one time, and didnt have any appetite to go again. Was happy to check out of this gross place. The building should be condemmed.
Stayed 2 nights in May 2023

10/10 Excellent

John Bosco

Stayed 3 nights in May 2023