Interior

Reviews of Holiday Inn Express & Suites Bonifay, an IHG Hotel

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 331 out of 531 reviews" "
Rating 8 - Good. 119 out of 531 reviews" "
Rating 6 - Okay. 44 out of 531 reviews" "
Rating 4 - Poor. 17 out of 531 reviews" "
Rating 2 - Terrible. 20 out of 531 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Convenient location for our travel. Close to restaurants
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk associate was very friendly and the property was neat and clean room was very nice. Would definitely stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia, Port Saint Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the service.
Stayed 1 night in Jan 2024

10/10 Excellent

Patricia, Port Saint Lucie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more parking. Construction trucks with trailers took up many spaces. Staff was very friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff are very friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jan 2024

10/10 Excellent

Patricia

Stayed 1 night in Dec 2023

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

roger

Stayed 1 night in Dec 2023

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Chelsea

Stayed 2 nights in Nov 2023

6/10 Okay

Melissa A

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I liked that the staff was very friendly and accommodating. The thing I didn’t like was that the bathroom floor was very dirty and was the carpet as well. Other then that the stay was good.
Stayed 1 night in Nov 2023

10/10 Excellent

Shallada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Pan

Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service
New property
Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
This was a clean, safe hotel with friendly staff and a good breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ashley, POPLARVILLE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Super friendly. Not much going on at the exit the hotel is, but it's quiet and has the essentials. Will stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms!
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet, close to I10 but no noise
Stayed 1 night in Oct 2023

10/10 Excellent

ulises

Stayed 1 night in Sep 2023

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Doris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I did not like is that they tried to sell us time share at check in them even called the unit to sell again. Waste of my time. On top of that I was expecting no down payment until check in. Nope they tried to charge me a week before the date and blamed on Expedia.
Stayed 1 night in Sep 2023

10/10 Excellent

PATSY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Curt

Stayed 1 night in Aug 2023

10/10 Excellent

diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
We had to come to Bonifay for a family gathering. After reading all the reviews, this was by far the best choice. It is much more expensive, a little bit more than double, but it is well worth the extra money if comfort matters to you. We were checked in by Heather who is really lovely and got us checked in super fast. The beds were super comfortable, the sheets were great. The towels were new and fresh and the room was very modern. Had a great night sleep wonderful shower. There was a working refrigerator that kept everything cold . It got super cold, which was even better, the dial worked. There was a max cold and a little microwave! The TV I got no complaints. Ample plugs USB ports, unfortunately I had a USB-C cable but convenient plugs right next to the bed. There was always hot coffee. And although we did not engage in the breakfast, the gal who is working, the breakfast bar kept it super clean, and it looked really inviting. If you’re going across the state and you got to stop this is a great choice.
Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Jaime

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2023

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful and our room was beautiful and very clean
Stayed 2 nights in Aug 2023

10/10 Excellent

Elizabeth B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was not as clean, there was some hair in the tub and in the corners. It also smelled like mildew when we first entered the room.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kerry

Stayed 1 night in Aug 2023

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

King

Liked: Cleanliness, staff & service, property conditions & facilities
My window shade didn’t work, so light was coming in and I couldn’t sleep
Stayed 1 night in Jul 2023

10/10 Excellent

Ralph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our over night sta, the staff we friendly and helpful at all times, they go above and beyond and make it a great stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Tonya

Traveled with family
Liked: Property conditions & facilities
Cleanliness
Stayed 1 night in Jun 2023

8/10 Good

Judy

Business traveler, Traveled with family
Small pool. No hot tub
Stayed 1 night in Jun 2023

10/10 Excellent

Aaron, Baton Rouge

Stayed 1 night in Jun 2023

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good service
Stayed 1 night in Jun 2023

10/10 Excellent

Margie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍
This is a very good hotel👍
Stayed 1 night in Jun 2023

10/10 Excellent

lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Alisher

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Spent a night after long trip. Enjoyed it
Stayed 1 night in Jun 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff
Stayed 1 night in Jun 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place in a little small town in Bonifay FL
Stayed 1 night in Jun 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, welcoming staff; very clean, inviting room. Breakfast was fantastic.
Stayed 4 nights in May 2023

10/10 Excellent

Jaimon

Stayed 1 night in May 2023

8/10 Good

Nancy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023