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Staff and location. It was very clean and the staff was very helpful. The property is old and run down. Equipment on our floor was not working so had to go to other floors.
Excellent service and location! The complimentary breakfast was outstanding. The staff could not have been any more pleasant or helpful. We would definitely return to this hotel again!
It was in a great location for us. The dining area was a bit small and limited menu.
Loved the location. Near Time Square but not too close. Staff were amazing. We were able to check in early and the fee was waived which was awesome after a rough morning of traveling. Anything we needed was brought to us. Very clean
Most reviews have already mentioned about the hotel amenities (modern, clean, comfortable, great location). But I want to talk about the extraordinary staff. We were there during the 7/13/2019 blackout and Lisbeth, Nikki and Max went far and beyond to make accommodations for every guests’ needs. ...
Great location, friendly staff, clean, efficient.
Good accommodation in a central location . Room was clean and staff were friendly.
Great Location. Clean Hotel. Small rooms - as expected. Above average complimentary snacks on the upper level. Free fill up water bottles. Not much to eat after 9 pm in a 3 block radius - though, maybe we were just overlooking food spots. We will definitely return.
Loved the proximity to the World Trade Center Museum. It was also fantastic to have chilled bottled water available right around the corner from our room. Lots of good fruit, snacks and drinks were available each day for us.
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