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Four Points by Sheraton Al Ain

4.5 star property
Luxury hotel with 3 restaurants connected to a shopping center in Al Ain

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Four Points by Sheraton Al Ain

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Lobby
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Suite, 1 Bedroom, Smoking, Kitchenette | Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
The price is ￥9,295
￥11,479 total
includes taxes & fees
Sep 28 - Sep 29
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Room options

Available filters for rooms
Showing 3 of 9 rooms

View all photos for Suite, 1 Bedroom, Smoking, Kitchenette

Suite, 1 Bedroom, Smoking, Kitchenette | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Smoking, Kitchenette

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Private bathroom
  • 6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Suite, 1 Bedroom, Smoking | Living area | Flat-screen TV, offices

Suite, 1 Bedroom, Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Private bathroom
  • 5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Smoking, Balcony

Premium Room, 1 King Bed, Smoking, Balcony | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Bidet
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby
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Pool
Hot Tub
Spa
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7.8 out of 10, Good, (286)
The price is ￥11,776
￥14,544 total
includes taxes & fees
Sep 29 - Sep 30
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About the neighborhood

Map
30000, Al Ain, Bani Yas Street 117th

What's nearby

  • Wahat Hili Mall - 1 min walk
  • Hili Border Post - 6 min drive
  • United Arab Emirates University - 10 min drive
  • Al Ain Oasis Park - 13 min drive
  • Al Ain Mall - 13 min drive

Getting around

  • Al Ain (AAN) - 27 min drive

Restaurants

  • ‪La Brioche - ‬1 min walk
  • ‪Karak Stop - ‬3 min drive
  • ‪برياني بوت - ‬2 min walk
  • ‪مطعم الرّحال - ‬19 min walk
  • ‪لازورد كافيه - ‬3 min drive

About this property

Four Points by Sheraton Al Ain

Luxury family-friendly hotel connected to a shopping center
You can look forward to a free daily manager's reception, a terrace, and a shopping mall on site at Four Points by Sheraton Al Ain. For some rest and relaxation, visit the sauna or steam room, and indulge in a Swedish massage. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Yoga classes are offered at the health club; the property also has a coffee shop/cafe, a garden, and a playground. In addition to a hair salon and an arcade/game room, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking, valet parking, and extended parking
  • Limo/town car service, full breakfast (surcharge), and an outdoor tennis court
  • An electric car charging station, access to a nearby health club, and express check-out
  • Guest reviews speak well of the overall condition
Room features
All 251 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Highchairs, children's dinnerware, and free infant beds
  • Bathrooms with separate tubs/showers and bidets
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, recycling, and a personal chef

Languages

Arabic, English, Filipino, French, Hindi, Russian, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: AED 89 to 100 for adults and AED 35 to 45 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Elements
  • Hili Majlis
  • Sundeck A Pool Cafe

Things to do

  • Arcade/game room
  • Children's pool
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's pool
  • Free crib
  • Highchair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool toys
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,411 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a provincial park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Elevator (37 inch wide door)
  • High-pile carpet in room
  • Low-height bed (22 inches high)
  • Low-height desk (28 inches high)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For more details, please contact the property using the information on the booking confirmation
Each guest per room must register and provide a national ID or passport at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 0 per accommodation (for guests under 30 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AED 89 to 100 for adults, and AED 35 to 45 for children
  • Airport shuttle fee: AED 640 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Heating is not provided
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hili Rayhaan
Hili Rayhaan Rotana
Hili Rayhaan Rotana Al Ain
Hili Rayhaan Rotana Hotel
Hili Rayhaan Rotana Hotel Al Ain
Hili Rotana
Rayhaan Rotana
Rotana Hili
Hili Rayhaan By Rotana Al Ain, Emirate Of Abu Dhabi
Hili Rayhaan by Rotana
Four Points by Sheraton Al Ain Hotel
Four Points by Sheraton Al Ain Al Ain
Four Points by Sheraton Al Ain Hotel Al Ain

Frequently asked questions

Does Four Points by Sheraton Al Ain have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Four Points by Sheraton Al Ain?

As of Sep 27, 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Al Ain on Sep 28, 2024 start from ￥9,295, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Al Ain pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Al Ain?

Self parking and valet parking are free at this property.

What time is check-in at Four Points by Sheraton Al Ain?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Four Points by Sheraton Al Ain?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Four Points by Sheraton Al Ain provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 640 per vehicle applies.

Where is Four Points by Sheraton Al Ain located?

This family-friendly Al Ain hotel is located in the historical district, within 2 mi (3 km) of Wahat Hili Mall and Hili Border Post. Hili Fun City and Hili Archaeological Park are also within 3 mi (5 km).

Four Points by Sheraton Al Ain Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 94 out of 173 reviews" "
Rating 8 - Good. 67 out of 173 reviews" "
Rating 6 - Okay. 10 out of 173 reviews" "
Rating 4 - Poor. 0 out of 173 reviews" "
Rating 2 - Terrible. 2 out of 173 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Stayed 1 night in Jun 2024

10/10 Excellent

Adrian

Stayed 1 night in Jun 2024

10/10 Excellent

Adrian

Stayed 1 night in Jun 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الشي الحلو بهذا الفندق هو المول الي يكون في ممر تكدر تدخل للمول من خلال الفندق
Stayed 6 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, a bit warm
Overall a nice stay this weekend. Clean and convenient location by mall/Lulu. The AC in our room was not very strong, so it was warm at night despite trying to turn down the temperature and turn up the fan, but other than that, it was a nice stay.
Stayed 1 night in May 2024

10/10 Excellent

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and comfortable
Amazing stay at the Four Points brand as usual
Stayed 1 night in May 2024

8/10 Good

Sohail

Traveled with family
It’s good place to stay
Stayed 13 nights in May 2024

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location friendly environment underground self parking
Stayed 1 night in Apr 2024

10/10 Excellent

sukhpreet

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it, best stay ever
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
my guest room windows were leaking during the rain
Stayed 2 nights in Apr 2024

10/10 Excellent

Abdulla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Julissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent. The Welcome Fruit a very nice touch!
Stayed 1 night in Dec 2023

8/10 Good

ALMAHANAD

Liked: Staff & service, amenities, property conditions & facilities
My favourite place to stay while visiting Alain. Located in A nice and quiet part of the city
Stayed 2 nights in Nov 2023

10/10 Excellent

Fatima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stafe
Stayed 1 night in Jul 2023

6/10 Okay

Lijo

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Faran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

2/10 Terrible

Rami

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
They kept us waiting for more than 2 hours in order to satisfy other customers, out of 3 rooms that we booked we only received one on time 2pm and the last one was given to us at 4pm
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel enjoyed my stay in there, the mall is few steps away
Stayed 1 night in Jan 2020

10/10 Excellent

Abdulla

Stayed 1 night in Jan 2020

10/10 Excellent

Jasim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Room very clean, mall down the hotel,very helpful staff
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i am happy
it was great experience.
Stayed 1 night in Dec 2019

8/10 Good

MOHAMMAD

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great Hotel
Stayed 2 nights in Dec 2019

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Jawhara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Leilani

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lack of coordination and communication
Upon check in the front desk officer offered us to avail their buffet breakfast for the following day. She was able to convinced us. We reached the restaurant around 9am and the attendant said that our booking doesn't have breakfast. I told her to double check as I paid on it upon check in. She asked us to sit & wait. My husband was already hungry so he went to the omelet section and ordered, i followed him shortly. The attendant approached us and said that we really dont have breakfast included in the booking. I felt humilated as other clients might have heared it. My blood pressure went high & I lost my appetite. She told us to go to the front desk and check. I showed her the receipt that was charged on my card but still she told me to verify it at the front desk. Upon verification, the front desk officer apologized as the system was not updated. We got back to the restaurant but I was not in the mood to eat anymore. The restaurant manager approached us upon learning about it. She apologized as well and gave us personalized service. She asked us what can she do to compensate the inconvenience. I requested for late check out. She said that the front desk manager will speak to me later about it. The manager did not talk to me and we left the restaurant. No one called us in our room if the request was granted or not. Unfortunately, the request was not granted. The hotel just refunded us the breakfast fee upon our check out. Overall we were unhappy with the lack of coordination
Stayed 1 night in Dec 2019