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Rating 10 - Excellent. 12 out of 29 reviews" "
10 - Excellent
12
Rating 8 - Good. 11 out of 29 reviews" "
8 - Good
11
Rating 6 - Okay. 4 out of 29 reviews" "
6 - Okay
4
Rating 4 - Poor. 2 out of 29 reviews" "
4 - Poor
2
Rating 2 - Terrible. 0 out of 29 reviews" "
2 - Terrible
0
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10 Good
Verified traveler
Traveled with group
Aug 26, 2019
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Beautiful scenic outdoor bath, comfortable beds, and good meals. Change rooms were clean, but very run down. Non-smoking room still smelled like smoke, which seems to be normal for big old ryokans. If you really want to avoid smoke, stay in a newer place. Staff was very helpful and friendly.
A wonderful modern Japanese hotel though food was ordinary kaiseki. Great view of river from room and onsen. Wifi was only available at lobby areas but not consistent.
Historical hotel building, great onsen with different choices, nice and warm serving staff, valet parking service. Nice food but a bit pricey.
Relatively small room for two people.
Absolutely lovely hotel with a charming owner. The owner Lady had a lovey evening show every evening - quite a special experience. The onsen deparments were super good. Loved the restaurant with authentic Japanese food. If you are not used to Japanese breakfast and dinner this is a good opportunity to try it.
Wifi was fine also in the room.
The surroundings are great: a small Japanese village with beautiful nature.