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High standards great staff Issue with English but expected
One of the most beautiful hotels I’ve ever stayed at. Housekeeping service was very erratic. Every day I had to call to get something they forgot...tissues, bath mat, cups spoons, coffee pods, etc. At the prices they charge that is not acceptable.
When requested an extension by one night, the front desk finally responded after multiple attempts and offered to do that only by doubling the rate of the previous night. Real NICE! They're only interested in businessmen with corporate accounts. Otherwise, it was a nice hotel.
The location is perfect with a winderful teppanyaki restaurant on the 12/F of the hotel.
Great location (shops and restaurants with 10-15min walk), great staff, and great hotel overall. The food was really good (sushi).
The beautiful gardens and this temple was reconstructed into this luxury hotel.
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