Ratings based on 4,240 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 28, 2020
The room was large and comfortable. Nice views of ocean. But The shower had a high frequency sequel aNd the was bird put all over the lanai which made the enjoyment of the view and fresh air less enjoyable. Overall it was a very good experience
Comment from Hotel Management
May 29, 2020 by Guest Services Manager, Hotel Management
Aloha, Mahalo for choosing to stay with us. We greatly appreciate your feedback on our comfortable rooms and the great ocean views. However, we sincerely apologize for any inconvenience you've experienced. We've shared your feedback with the appropriate department. If you wish to discuss your stay further, we kindly ask that you reach out to us directly. Once again, thank you for choosing to stay with us. Mahalo, Guest Services Manager
5 out of 5
by A verified traveler

Posted May 15, 2020
Comment from Hotel Management
May 16, 2020 by Guest Services Manager, Hotel Management
Aloha, Mahalo for choosing to stay with us at Hyatt Place Waikiki! We greatly appreciate your perfect rating. If you'd like to discuss your stay further, we kindly ask that you reach out to us directly. Once again, thank you for staying with us. Mahalo, Guest Services Manager
4 out of 5
by A verified traveler

Posted Apr 12, 2020
Nice open lobby no doors, just walk up the stairs from the street or straight from the car drop off. Very pleasant staff. Complimentary bottle of wine along with daily breakfast buffet. Great location quite street and less than two blocks to the beach. Elevator is a little slow and ice machines are located on odd number floors.
Comment from Hotel Management
Apr 13, 2020 by Guest Services Manager, Hotel Management
Aloha, Mahalo for staying with us at Hyatt Place Waikiki. We greatly appreciate your wonderful feedback on our location and our complimentary breakfast. We're also glad that our Ohana was able to welcome you with the Aloha Spirit during your stay. It was a pleasure hosting you, and once again, thank you for choosing to stay with us. Mahalo, Guest Services Manager
3 out of 5
by A verified traveler

Posted Apr 1, 2020
Comment from Hotel Management
Apr 2, 2020 by Guest Services Manager, Hotel Management
Aloha, Mahalo for choosing to stay with us at Hyatt Place Waikiki. We greatly appreciate your rating! If you wish to discuss your experience further, please feel free to reach out to us directly. It was a pleasure hosting you. Mahalo, Guest Services Manager
4 out of 5
by A verified traveler

Posted Mar 30, 2020
I liked the spacious room and the couch in the room with the balcony and the king bed.
Comment from Hotel Management
Mar 31, 2020 by Guest Services Manager, Hotel Management
Aloha, Mahalo for choosing Hyatt Place Waikiki. We're delighted that you liked our spacious room, along with the king bed and couch that comes with it. It was a pleasure hosting you, and we hope our Ohana was able to welcome you with much aloha. Mahalo, Guest Services Manager
5 out of 5
by A verified traveler

Posted Mar 28, 2020
Excellent service . All needs were met. Breakfast was good and cha Nges daily. Friendly atmosphere. Very close to the beach
Comment from Hotel Management
Mar 29, 2020 by Guest Services Manager, Hotel Management
Aloha, Mahalo for choosing us. We're very happy to hear you enjoyed your visit and that all your needs were met. Thank you very much for sharing your experience. Mahalo,
5 out of 5
by A verified traveler

Posted Mar 25, 2020
Comment from Hotel Management
Mar 26, 2020 by Guest Services Manager, Hotel Management
Aloha, Mahalo for staying with us at Hyatt Place Waikiki. We're greatly delighted by your perfect rating! It was a pleasure hosting you, and once again, thank you for choosing to stay with us. Mahalo, Guest Services Manager
5 out of 5
by A verified traveler

Posted Mar 24, 2020
Very good service , I will chose Hyatt Waikiki hotel again if I travel to Honolulu next time.
Comment from Hotel Management
Mar 24, 2020 by Guest Services Manager, Hotel Management
Aloha, Mahalo for staying with us at Hyatt Place Waikiki. Our goal is to treat each guest with the best service, and we're thrilled to know that you experienced nothing less. It was a pleasure hosting you, and once again, Mahalo for choosing to stay with us. Mahalo, Guest Services Manager
4 out of 5
by A verified traveler from MN

Posted Mar 23, 2020
Room a little worn down. Stray hairs in bathtub and garbage unchanged in bathroom when I checked in. Breakfast was great but hard to find.
Comment from Hotel Management
Mar 24, 2020 by Guest Services Manager, Hotel Management
Aloha Maria, Mahalo for staying with us. We're delighted that you enjoyed our complimentary breakfast, however, we sincerely apologize if your experience didn't meet your expectations. Your feedback is important to us, and we've shared your comments with the appropriate department. If you'd like to discuss your stay further, please reach out to us directly. Once again, we sincerely apologize for the inconvenience. Mahalo, Guest Services Manager
4 out of 5
by A verified traveler

Posted Mar 23, 2020
Comment from Hotel Management
Mar 24, 2020 by Guest Services Manager, Hotel Management
Aloha, Mahalo for choosing to stay with us at Hyatt Place Waikiki. We greatly appreciate your rating! It was a pleasure hosting you. Mahalo, Guest Services Manager