ルーム クイーンベッド 2 台 禁煙 | デスク、WiFi (無料)、ベッドシーツ

デイズ イン バイ ウィンダム ウェーコ ユニバーシティ エリアの口コミ

2 out of 5

口コミ

7.8

良い

評価 10 - 406 件の口コミ中 170 件が非常に良い" "
評価 8 - 406 件の口コミ中 117 件が良い" "
評価 6 - 406 件の口コミ中 56 件が普通" "
評価 4 - 406 件の口コミ中 25 件が不満" "
評価 2 - 406 件の口コミ中 38 件が非常に不満" "

8.2/10

清潔度

8.4/10

スタッフとサービス

7.4/10

設備とサービス

7.6/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Myrinda、Katy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The general area was very sketchy! The room was nice, clean, and comfortable so all in all, it was good.
2024 年 3 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Guest,We're glad to hear that you found your room clean, comfortable, and to your liking. However, we're sorry to hear about your concerns regarding the surrounding area. Your comfort and safety are our top priorities, and we're glad you had a positive experience overall. We look forward to welcoming you back in the future.

6/10 (普通)

Leon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall a very nice place everyone was very nice. Only thing I noticed the carpet looked clean but my socks were totally dirty on the bottom might have been the bathroom floor but not sure otherwise very nice access to room.
2024 年 3 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 (非常に良い)

Jerry、McKinney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy parking close to the room. Quiet area.
2024 年 3 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Guest,A hearty thanks for your rating and review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

10/10 (非常に良い)

Codey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean, Convenient and within budget.
2024 年 3 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Guest,A hearty thanks for your review with generous appreciation. We're pleased to hear that you found our accommodations clean, convenient, and affordable. Thank you for choosing us, and we look forward to welcoming you back in the future.

10/10 (非常に良い)

Leon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice and clean walked into our room and had a very pretty smell. Spent 2 nights. Would definitely stay here again Price is very good also.
2024 年 3 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Guest,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

6/10 (普通)

Angelica

カップルで旅行
気になった点 : 施設のコンディションと設備
There was a lot of improvements that needed to be done, roof leaks, equipment not hung on the walls properly, and the door to access the inside by keycard would not pull close to lock. The first room that was given to us reeked of smoke and weed.
2024 年 3 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Guest,Thank you for sharing your feedback with us! We regret your stay wasn't as per your expectations. Your concerns have been noted and forwarded to our team for improvement. We hope you give us another chance to improve our services to serve you better in the future.

8/10 (良い)

Chad

出張
良かった点 : 設備とサービス
Not bad for 80 a night. Older property but clean.
2024 年 3 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 (良い)

Cheryl

良かった点 : 施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Guest,We appreciate the 4-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

6/10 (普通)

Mike

2024 年 3 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 (非常に良い)

Jesus

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

8/10 (良い)

Sandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Guest,We appreciate the 4-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

4/10 (不満)

Mike

2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 (非常に良い)

richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and quiet
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

8/10 (良い)

Jim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Passing through town and I needed a good night sleep. Room was clean, bed was comfortable and it was a good night’s sleep. Thank you.
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

8/10 (良い)

richard

良かった点 : 清潔度
Nice and clean
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Guest,Thank you for taking the time to share your rating and review. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 (非常に良い)

Whitney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 (非常に良い)

Luis

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was spotless, Breakfast was also very good
2024 年 2 月に 6 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 17 日)
Dear Guest,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

8/10 (良い)

Michael

2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Guest,Thank you for your stay and rating. I hope that you enjoyed your stay with us, and your next stay is just around the corner. Please reach out to us if there is anything we can help you with for your next visit.

2/10 (非常に不満)

Andrew

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We booked this hotel because we are in town to visit a dying family member and it was close to the hotel. From the moment we arrived, the experience was unpleasant to say the least. The manager on duty, Bob, was rude during the whole check in process. During which, I had to sign paperwork stating this was a non smoking facility. Once we got our keys, we went to go to the room and as soon as I opened the door to the stairwell, the whole building smelled like cigarettes. Thinking nothing of it we moved walked to the room. Upon opening our room door, the cigarette smell got even stronger and was unbearable. I began to look around the room and there were visible stains all over EVERYTHING. the curtains, the carpet, the lampshades , even the BEDDING was disgusting!!! The bathroom was covered in dried toothpaste and dirt in the shower and in the counter. When I went back to the front desk and began to express my concerns, the manager got very rude and refused to try and help mediate the situation. He KEPT MY MONEY FOR A WHOLE NIGHT because I “messed up the bed” by moving the blankets to expose the nasty stains they were trying to hide! This place is an absolute DISGUSTING excuse of a hotel and the people that run it should be ashamed of the way they take care of the property and treat customers. I’m having to dispute this with my bank to recoup money from walking in the door of this place for less than 5 minutes. AVOID AVOID AVOID.
2024 年 2 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 (非常に良い)

Shree

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I’ve stayed at several hotels in Waco of different prices. This hotel is one of the best one, especially for the price! It’s clean and quiet.
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Guest,Thank you for your valuable opinion regarding our hotel. We strive to do our very best by accommodating every one of our guests. Our Team hopes to see you again soon and to impress you with our continued improvements.

10/10 (非常に良い)

AICHATOU

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was Perfect for my expectations
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

6/10 (普通)

Robbie

家族旅行
The hotel was quiet and clean. I would like to have got my points at the service desk rather than getting told to contact the website
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 (良い)

Rose

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
everything was great. good breakfast, plenty of lighting
2024 年 1 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

6/10 (普通)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Toilet seat didn't fit the toilet, so you felt like you were sliding off. Other than that everything was good. Very clean.
2024 年 2 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Guest,Thank you for choosing us for your recent stay. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. Our Team hopes to see you again soon and to impress you with our continued improvements.

10/10 (非常に良い)

Rebecca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was great
2024 年 2 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

10/10 (非常に良い)

Dongyu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
很好
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Guest,Thank you for the incredible rating and review. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 (非常に良い)

Jacobo

良かった点 : 設備とサービス、施設のコンディションと設備
Gracias estuvo muy buena la estancia en este lugar
2024 年 2 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

2/10 (非常に不満)

Dennis

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not good
2024 年 1 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 (非常に良い)

Dongyu

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
很好
2024 年 1 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Guest,Thank you for taking the time to share your wonderful rating and review. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 (非常に良い)

Dongyu

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy bien
2024 年 1 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 (普通)

Steven

家族旅行
気になった点 : 設備とサービス
Our unit was part of a string of buildings linked together and contained in a tall chain linked fence. There was nothing close for food and drink. The unit was decent but the headboard was thick with dust. The staff was polite. As the saying goes, "you get what you pay for".
2024 年 1 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Guest,Thank you for sharing your feedback with us. We appreciate your compliments on our polite staff and acknowledge your concerns about cleanliness. We apologize for any inconvenience caused and assure you that we are addressing the issue promptly. We value your business and hope to welcome you again for an improved experience.

10/10 (非常に良い)

Socrates

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room was very clean and looked great and continental breakfast was excellent. Loved the parking in front of the room. Made it very convenient.
2024 年 1 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

8/10 (良い)

Lauren

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Guest,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 (非常に良い)

Dongyu

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is clean and the parking area is large. It is suitable for tourists and construction workers. The best choice!最佳选择!
2024 年 1 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

2/10 (非常に不満)

Nameless

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
There was brown rust water leaking from the walls inside the shower and no hot water in the sink
2024 年 1 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 (非常に良い)

michael

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
clean
2024 年 1 月に 3 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 (良い)

Tim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 4 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 1 月 23 日)
Hi Tim,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 (非常に良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tarp hanging on fence not properly installed zip Ty’s not best option to install on fence
2024 年 1 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 1 月 23 日)
Hi Scott,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

8/10 (良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Enjoyed property and stay
2024 年 1 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 (非常に良い)

Maria、Waco

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very clean. Bed was comfortable and overall great deal for the price.
2024 年 1 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 (非常に良い)

Maria、Waco

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very clean and the staff was friendly! Comfortable bed and overall a good place to stay for the price!
2024 年 1 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

8/10 (良い)

Ma

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was close to the interstate and convenient to eating places.
2024 年 1 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 (非常に良い)

Ashley

出張
良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2023 年 12 月 28 日)
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
For the price and what it is, it's a decent property. I chose a Wyndham brand because I knew that the bed and bedding would be of good quality.
2023 年 12 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2023 年 12 月 25 日)
Hi Lisa,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 (非常に良い)

Sloane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2023 年 12 月 25 日)
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 (普通)

William

2023 年 12 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 1 月 7 日)
Hi William,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

2/10 (非常に不満)

Zachary

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Room smelt like smoke even tho it was non smoking room, toilet seat was torn up.
2023 年 12 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 (非常に良い)

Timothy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very well maintained basic and economical hotel. Very easy to get in and out of, very well located near shopping, and the staff fixes any issues in a timely manner.
2023 年 12 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2023 年 12 月 14 日)
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

8/10 (良い)

Charles

2023 年 12 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 1 月 1 日)
Hi Charles,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

4/10 (不満)

Alfred

気になった点 : 清潔度
The area around the hotel is industrial. The noise from the freeway is like being at a rest stop. The room smells even though it is a non smoking hotel. The price was right. The room was clean.
2023 年 12 月に 1 泊滞在
Sophia CSRからの返信 (投稿日 : 2023 年 12 月 10 日)
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.