季節限定屋外プール

モーテル 6 エスペリア、カリフォルニア - ウェスト メイン ストリート I-15の口コミ

2 out of 5

口コミ

7.2

良い

評価 10 - 1004 件の口コミ中 410 件が非常に良い" "
評価 8 - 1004 件の口コミ中 206 件が良い" "
評価 6 - 1004 件の口コミ中 121 件が普通" "
評価 4 - 1004 件の口コミ中 103 件が不満" "
評価 2 - 1004 件の口コミ中 164 件が非常に不満" "

7.4/10

清潔度

8.2/10

スタッフとサービス

6.4/10

設備とサービス

7.0/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Junko

2023 年 5 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 1 月に 1 泊滞在
Nicoleからの返信 (投稿日 : 2020 年 1 月 29 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

Maisha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Respectful clean and quiet
2024 年 3 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2024 年 3 月 28 日)
Warmest greeting Maisha, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards, Motel 6 Team

10/10 (非常に良い)

Evelina

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great staff Clean and plenty of parking
2024 年 3 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 25 日)
Hi EvelinaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 (非常に不満)

Juan

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Smell is Really Bad, linens smell like smoke in non smoking rooms. Floors very sticky and showers with Mold
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 25 日)
Hi Juan,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 (不満)

Mitchell、Buckeye

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
We had 2 rooms one was neat and tidy.The other one smelled of cat urine!I have allergies, so I woke up with itchy watery eyes and had to to spend money on drops.Also the heater rattled every time it came on,so I was up and down all night. It totally ruined my day, mainly cause I had a long drive. ahead of me. Another thing,there wasn't a blow dryer or a coffee maker and no litatutature about the coffee bar in the room,which we did find when were checking out. And there wasn't any shampoo or conditioner. We will be returning to the area later in the year,but we will not be staying there.I have stayed in motel 6 for years from one end of the country to the other and this was my worst experience. The worst part was the smell of cat urine.
2024 年 3 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 25 日)
Hi Mitchell,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 (非常に良い)

Navpreet

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was clean & nice
2024 年 3 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 25 日)
Hi Navpreet,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

4/10 (不満)

Aylin

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
This was the worst hotel stay. I wasn’t expecting much from the pictures but this was my only option available for the day. since I truly just needed a place to have a hot shower for the night. The water NEVER got hot. There are kids crying/running around all night literally 12am-3am which is very sad. In the morning while getting ready for check out. The man in the room across from mine literally got ARRESTED! The police came knocking loudly which was terrifying for a girl staying alone. they stayed in hallway arresting this man causing me not to be able to leave my room for an hour when i was READY to leave that place. Staff was helpful & kind. Place was terrible even after already not expecting much.
2024 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 11 日)
Hi AylinThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

6/10 (普通)

Joel

気になった点 : スタッフとサービス、施設のコンディションと設備
3rd floor was nothing but smoke! Even though we were suppose to be in non smoking
2024 年 2 月に 1 泊滞在
claudia からの返信 (投稿日 : 2024 年 2 月 22 日)
Good morning, thank you so much for the feedback. We apologize for the inconvenience. Lookin further into the matter it looks like the room you booked for was a smoking room, therefore you were checked into a smoking floor. Thank you for the feedback, once again. Motel 6

6/10 (普通)

Rhonda

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bed wasn’t comfortable
2024 年 2 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2024 年 3 月 28 日)
Greeting Rhonda, Thank you for bringing this matter to our attention. We are sorry that your experience at our Motel did not meet your expectations. Your satisfaction is important to us, and we would like to apologize for the inconvenience caused. We have taken your feedback into consideration and have already made changes to improve our service. We hope you will give us another chance to show what we can do. Thank you for your time and we hope you have a great day. Sincerely, Motel 6 team

10/10 (非常に良い)

Agustin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Really happy with the property the only bad thing was the noise from the top floor it was bad we all need to think about others and respect I personally like to be as quiet as possible And about the property they just need to fix a couple of things here and there but nothing that affects me personally
2024 年 2 月に 5 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 20 日)
Hi Agustin,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 (非常に不満)

Fernando

ペット同伴の旅行, カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My second time staying here is dirty it smell disgusting
2024 年 2 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 20 日)
Hi Fernando,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 (非常に良い)

Antonio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 22 日)
Hi Antonio,Thank you for the amazing rating!! Maz K.#Team6

2/10 (非常に不満)

Latasha

出張, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I didn't like the room it smelled like pee and smoke and bathroom tub was dirty I will never go there again.
2024 年 2 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 2 月 13 日)
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 (良い)

Ramunda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Ramunda, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards, Motel 6 Team

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good place
2024 年 1 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 6 日)
Hi James,Thank you for the perfect rating!Lilith#Team6

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 7 日)
Hi James,Thank you for the excellent review! Lilith#Team6

8/10 (良い)

Teresa

良かった点 : スタッフとサービス、施設のコンディションと設備
It was okay kind of noise at night
2024 年 1 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 6 日)
Hey Teresa, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

2/10 (非常に不満)

Jennifer

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2024 年 1 月 19 日)
Hello Jennifer,Thank you for taking the time to give us a review. We’d like to apologize for falling short. Please rest assured we’re giving this the attention it deserves.Motel 6, Team

2/10 (非常に不満)

Brittany、Hesperia

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2024 年 1 月 19 日)
Hello Brittany,Thank you for taking the time to give us a review. We’d like to apologize for falling short. Please rest assured we’re giving this the attention it deserves.Motel 6, Team

2/10 (非常に不満)

James

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2024 年 1 月 19 日)
Hello James,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Motel6

2/10 (非常に不満)

Allison

2024 年 1 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2024 年 3 月 28 日)
Hello Allison,Thank you for taking the time to give us a review. We’d like to apologize for falling short. Please rest assured we’re giving this the attention it deserves.Motel 6, Team

2/10 (非常に不満)

Brittany

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
claudia からの返信 (投稿日 : 2024 年 1 月 11 日)
Good evening, we're so sorry you had a bad experience during your stay. We appreciate the feedback and will be having a conversation with the employees. Please feel free to reach out if any questions or concerns. Sincerly, Motel 6 staff

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
The check in process was easy and quick. The staff was helpful especially in getting extra pillows. However, the bathroom was in need of updating/repair. The shower head was not adjustable, causing water to spray all over the floor. Also if I had needed to use the bath seat, it was loose and unstable.
2023 年 12 月に 4 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 8 日)
Hi Traveler,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

10/10 (非常に良い)

Garrett

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Garrett,We appreciate you taking the time to leave us a great review for Motel 6 Hesperia West Ca. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards. Motel 6 Team

10/10 (非常に良い)

Philip

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Philip, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards,

10/10 (非常に良い)

Federico

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great experience with motel 6.
Had a very pleasant stay here, very clean and great service from staff. I would recommend this place to anyone it was reasonable for the cost, and it was walking distance to all amenities needed. Satisfied customer.
2023 年 12 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 12 月 26 日)
Hi Federico,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 (良い)

Humberto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Humberto, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards.

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good value for price.
2023 年 12 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 12 月 26 日)
Hi Michael,Thank you for positively rating your stay!Lilith#Team6

6/10 (普通)

Shelley

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The entire time we were there, the tv in the front room where I was working kept turning off every couple of minutes. I always have tv on while I work, and I must have turned in back on at least 20 times in 4 hours. We were at the hotel because our bathroom was being remodeled in our Apt., so instead of staying overnight, we just went home.
2023 年 11 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 12 月 7 日)
Hi Shelley,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 (非常に良い)

Michelle

小さなお子様連れの家族旅行
良かった点 : 設備とサービス
Great
2023 年 11 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Michelle, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards. Motel 6 Team

10/10 (非常に良い)

Luisa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Like Family
Thank you for taking care of us as if we are family.
2023 年 11 月に 2 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Luisa, We appreciate you taking the time to leave us a review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards.Motel 6 Team

4/10 (不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
Not a good stay
Very noisy all night. Occupant upstairs above me kept stomping and running around slamming doors. Arguing and fighting could be heard. Dogs fought right outside my door. Someone was roaming around after midnight could hear door handle wiggling. Although I had paid for a two night stay we left around 3pm didn’t want to spend another night there.
2023 年 11 月に 2 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear "Anonymous", We strived to provide the best service to our guest, and on this occasion, we did not exceed your basic expectation. We will share the feedback with our team so we can do better for our loyal guest like you. Please let us know the next time you are in town. We would be happy to issue you a complimentary upgrade to your room. I look forward in hearing from you and looking forward to welcoming you.

8/10 (良い)

Humberto

良かった点 : スタッフとサービス
2023 年 11 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Humberto, We appreciate you taking the time to leave us a review. We look forward to seeing you soon! Warm regards, Motel 6 Team

10/10 (非常に良い)

Michelle

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great customer service
2023 年 11 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Michelle, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards, Motel 6 Team

10/10 (非常に良い)

Michelle

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great & loved it
2023 年 11 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Michelle, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards, Motel 6 Team

10/10 (非常に良い)

Mayra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Mayra, We appreciate you taking the time to leave us a great review. We look forward to seeing you again soon! Warm regards.Motel 6 Team

4/10 (不満)

Wayne

2023 年 11 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2024 年 1 月 19 日)
Hello Wayne,Thank you for taking the time to give us a review. We’d like to apologize for falling short. Please rest assured we’re giving this the attention it deserves.

4/10 (不満)

Elizabeth

良かった点 : スタッフとサービス
2023 年 11 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2023 年 11 月 19 日)
Hello Elizabeth,Thank you for taking the time to give us a review. We’d like to apologize for falling short. Please rest assured we’re giving this the attention it deserves.Motel 6, Team

8/10 (良い)

Juan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We like that is near the freeway and what we didn’t like is the smell of the lobby and the hall hotel
2023 年 11 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 11 月 13 日)
Hi Juan, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 (非常に良い)

Alfredo

2023 年 11 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Alfredo, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards, Motel 6 Team

6/10 (普通)

Tonia

2023 年 10 月に 2 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Tonia, We appreciate you taking the time to leave us a review. We look forward to seeing you soon! Warm regards, Motel 6 Team

10/10 (非常に良い)

David

良かった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 3 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2023 年 11 月 19 日)
Hello David, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards, Motel 6 Team

6/10 (普通)

Tammie

気になった点 : 施設のコンディションと設備
2023 年 10 月に 2 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2023 年 11 月 19 日)
Hello Tammie, We appreciate you taking the time to leave us a review. We look forward to seeing you soon! Warm regards. Motel 6 Team

10/10 (非常に良い)

Davette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
nice
2023 年 10 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 10 月 30 日)
Hi Davette,Thank you for the perfect rating!Lilith#Team6

10/10 (非常に良い)

Summer

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Summer, We appreciate you taking the time to leave us a great review for Motel 6 Hesperia West Ca. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards. Motel 6 Team

4/10 (不満)

Jenna

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
The floor was extremely dirty, my kids feet were black after taking a bath. There was a cockroach in the sink when we woke up the morning we left.
2023 年 10 月に 3 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 10 月 30 日)
Hi Jenna,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 (良い)

Sylvia

2023 年 10 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Sylvia, We appreciate you taking the time to leave us a review for Motel 6 Hesperia West Ca. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards.

10/10 (非常に良い)

Nichol

2023 年 10 月に 1 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2023 年 11 月 19 日)
Hello Nichol, We appreciate you taking the time to leave us a review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards, Motel 6 Team

4/10 (不満)

Victoria

気になった点 : 清潔度、施設のコンディションと設備
There was poop on the floor
2023 年 10 月に 2 泊滞在
Motel 6 Teamからの返信 (投稿日 : 2023 年 10 月 18 日)
Hello Victoria We’d like to apologize for falling short. The cleanliness our guests rooms is our highest priority, so rest assured we’re giving this the attention it deserves. Motel 6, Team