外観

コーストメトロバンクーバーホテルの口コミ

3 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 158 件の口コミ中 115 件が非常に良い" "
評価 8 - 158 件の口コミ中 29 件が良い" "
評価 6 - 158 件の口コミ中 5 件が普通" "
評価 4 - 158 件の口コミ中 5 件が不満" "
評価 2 - 158 件の口コミ中 4 件が非常に不満" "

9.4/10

清潔度

9.8/10

スタッフとサービス

8.4/10

設備とサービス

9.2/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice place
2024 年 3 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for the lovely review, David. We are delighted you enjoyed your visit and hope to see you again soon!

10/10 (非常に良い)

Mouhyadine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 5 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for the lovely review, Mouhyadine. Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 (非常に良い)

Brandon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice 3 night stay in this newly renovated hotel! Excellent, friendly front desk service and my suite was very clean. Just be aware that this hotel is on the Grandview Highway so there will be quite a bit of traffic noise; if you are a deep sleeper, you'll have no problems here. :)
2024 年 3 月に 3 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for the lovely review, Brandon. We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 (非常に良い)

Alexis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Moomtaz was so welcoming and thoughtful!! The staff members were very professional and welcoming, quick with a smile and so willing to help in any way!
2024 年 3 月に 5 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for the lovely review, Alexis. We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 (非常に良い)

Janet

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I found the staff friendly and very helpful when we arrived. The property was very clean and the rooms were big and airy and clean. Would recommend it to other people.
2024 年 3 月に 3 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 22 日)
Thank you for the great feedback, Janet. We are very proud of our staff, who are always ready to go the extra mile for our guests.

8/10 (良い)

Warren

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Excellent
2024 年 3 月に 5 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 22 日)
Thank you for the lovely review, Warren. We're glad you enjoyed your stay with us, and we hope to welcome you back soon!

10/10 (非常に良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 3 月に 2 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 22 日)
Thank you so much for your thoughtful review, Scott. We're glad you enjoyed your stay with us, and we hope to welcome you back soon!

8/10 (良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice and newly updated building. The only issue was the suite I stayed in was very noisy right next to the highway and even with the sliding door closed there was a lot of highway noise that came through the air conditioning unit so much so that the door may as well have been wide open. Staff was friendly and professional, value was good for the size of the room and what it cost. Except for the noise it would’ve been a higher rating from me.
2024 年 3 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for the lovely review, Michael. We are sorry for the inconvenience caused by the noise outside your window. We hope to welcome you back for a more comfortable stay.

10/10 (非常に良い)

Brittany

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were friendly, and by far the comfiest beds I have ever slept in!
2024 年 3 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for the great feedback, Brittany. We're delighted to hear you had a great stay with us; we take pride in providing our guests with the highest levels of customer service.

10/10 (非常に良い)

Erik

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable, clean, helpful staff. Will stay again.
2024 年 3 月に 2 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for the lovely review, Erik. We'll be sure to pass the positive feedback to our housekeeping team.

8/10 (良い)

Elizabeth

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I stayed here for 4 days when I came over for training. My room had a little kitchenette which was brilliant. The hotel is appears to be a renovated older motel building. The insides of the rooms are clean and fresh. The flooring however is laminate, so its noisy if you're on the bottom floor and the upstairs people are night owls. Parking is free. Its a quick drive to anywhere in Burnaby or into Vancouver. If you're on a bit of a budget constraint, this is a great option!
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 15 日)
Thank you for the great feedback, Elizabeth. We'll be sure to pass the positive feedback to our housekeeping team.

8/10 (良い)

Andrew

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was good basic accommodation. The location made it a bit challenging to get in and out of the hotel. Overall, it was a positive experience.
2024 年 3 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 15 日)
Thank you for the feedback, Andrew. We are delighted you enjoyed your visit and hope to see you again soon!

10/10 (非常に良い)

Corné

出張, カップルで旅行
Overall a very good experience.
2024 年 3 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 15 日)
Thank you for the great feedback, Corné. We are delighted you enjoyed your visit and hope to see you again soon!

10/10 (非常に良い)

Ivan

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed there for 3 days, we loved it.
2024 年 3 月に 3 泊滞在
Sayedからの返信 (投稿日 : 2024 年 3 月 13 日)
“We are incredibly grateful that you took the time out to leave us a 5-Star review.”

8/10 (良い)

Sherlee

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were very nice; place was clean. Wish there were hooks in the bathroom to hang clothes while bathing and also needs more parking
2024 年 2 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 13 日)
Thank you so much for your thoughtful review, Sherlee. We're delighted to hear you had a great stay with us; we take pride in providing our guests with the highest levels of customer service.

10/10 (非常に良い)

Amanda

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were so accommodating and helpful. The rooms are clean and modern. Bed is comfortable. Location is fairly central and can’t beat the price
2024 年 3 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 11 日)
Thank you for the great feedback, Amanda. We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 (非常に良い)

Don

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Management were helpful even after checkout while waiting for my ride. Views are great from the west and north facing rooms. Good free on demand coffee in lobby.
2024 年 3 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 11 日)
Thank you for the great feedback, Don. We are very proud of our staff, who are always ready to go the extra mile for our guests.

6/10 (普通)

Sharon

家族旅行
良かった点 : 清潔度、スタッフとサービス
You could easily hear people talking in the next room
2024 年 3 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 8 日)
Thank you for the feedback, Sharon. We are sorry to hear that you were disturbed by your neighbors. We hope to welcome you back again soon for a more restful visit.

10/10 (非常に良い)

Delilah

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
atmosphere was great. room was very clean. bed was as very comfortable. Staff is friendly. you can’t get loss to and from your room. Overall it was a great stay, would stay again.
2024 年 3 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for the lovely review, Delilah. We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 (非常に良い)

Brian

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel has been recently renovated and very clean, staff were amazing
2024 年 2 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 1 日)
We appreciate the positive rating, Brian. We are very proud of our staff, who are always ready to go the extra mile for our guests.

8/10 (良い)

Astrid、Calgary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, pleasant hotel. Rooms could use more decor such as a nice area rug to break up the white room and provide warmth. Staff all friendly
2024 年 2 月に 2 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 2 月 28 日)
Thank you for the review, Astrid. We'll be sure to pass the positive feedback to our housekeeping team.

10/10 (非常に良い)

Ataa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Lovely and affordable experience! Room and bathroom were incredibly clean, and Hameed and the rest of the staff were accommodating and kind. Also, the coffee machine at receptions was a big perk. Will definitely book again!
2024 年 2 月に 2 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for the kind words, Ataa. We'll be sure to share this with Hameed and the whole team!

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Modern hotel. Air conditioning and heating controls are very intuitive (unlike many other properties). Personnel is helpful.
2024 年 2 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for the lovely review, Peter. We are very proud of our staff, who are always ready to go the extra mile for our guests.

4/10 (不満)

Mable、Vancouver

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The room was filled with bed bugs- and black mold, it is not on brand with what Coast normally delivers. The rooms were cute and they have done a nice job of renovations, but unfortunately it has some issues. I have some pictures of the bugs/mold that I showed the manager upon check out. The front desk staff were lovely, but were unable to “do anything“ about the room- when I brought it up the second day when I discovered it and said I needed to talk to the manager upon checkout. I ended up going and buy a can of raid the second day and spraying the entire room with it - because there were so many bugs. They really came out of the woodwork after that.
2024 年 2 月に 3 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for the feedback, Mable. We aim to provide the highest levels of quality and cleanliness in all our rooms. We are disappointed to hear that your stay did not meet our usual high standards, and will share the feedback with our housekeeping team to prevent this from happening again.

8/10 (良い)

Alma

2024 年 2 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

8/10 (良い)

Owen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 2 月 21 日)
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

10/10 (非常に良い)

Deborah

カップルで旅行
Very welcoming on arrival and informative.
2024 年 2 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 2 月 21 日)
Thank you for the lovely review, Deborah. We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 (非常に良い)

Linh

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in was easy. The clerk was very nice and helpful. Really kind to my kids
2024 年 2 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 2 月 21 日)
Thank you for the lovely review, Linh. We're delighted to hear you had a great stay with us; we take pride in providing our guests with the highest levels of customer service.

10/10 (非常に良い)

Nancy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The best thing about this hotel was the reception at the front desk. I was given a bottle of water and got to pick a treat out and was then escorted to my room and shown around. Such a refreshing change from so many impersonal hotels
2024 年 1 月に 2 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you for the lovely review, Nancy. We're very pleased that you liked the location and that our staff made you feel welcome.

10/10 (非常に良い)

Amir

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly staff
2024 年 2 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 2 月 14 日)
Thank you for the lovely review, Amir. We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 (非常に良い)

Kelsy

2024 年 2 月に 2 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 (非常に良い)

Erika

出張
良かった点 : 設備とサービス
Very clean and well kept. Wonderful staff. Would like a bedside lamp.
2024 年 2 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 2 月 9 日)
Thank you for this positive feedback, Erika.We'll be sure to pass the positive feedback to our housekeeping team.

4/10 (不満)

Charles

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 2 月 12 日)
We are sorry to hear that your recent stay fell short of expectations. We continuously search for opportunities to enhance our guests' experiences, and we will be sure to pass this feedback along to our team.

10/10 (非常に良い)

Hassan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We extended our stay , good view, good staff Rooms are clean
2024 年 2 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 2 月 9 日)
Thank you for this positive feedback, Hassan. We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 (非常に良い)

Mike

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were amazing! Taz and Nur went above and beyond to ensure we had a very pleasant stay. Loved the bed - loved the pillows, too. Very clean and updated. Mike
2024 年 1 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 2 月 7 日)
Thank you for the lovely review, Mike. We are pleased to hear our staff made a great impression on you; we are very proud of our team, who are always ready to go the extra mile for our guests.

10/10 (非常に良い)

Hassan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

6/10 (普通)

Grant

カップルで旅行
良かった点 : スタッフとサービス
Boundary road is noisy
2023 年 12 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for the review, Grant. We are sorry to hear you were disturbed during your stay. We hope to welcome you back again soon for a more restful visit.

10/10 (非常に良い)

Kane

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
From the moment we walked in we loved the place, we were treated very warmly by the woman at the front desk and offered water and snacks, we got to choose if we wanted 1st or 2nd floor, and we loved the layout of the hotel! The renovations are really nice and modern, I loved our view overlooking Vancouver and Burnaby, the noise wasn't too bad at all despite being so close to a major intersection, and it was very close to bus stops that are only a short ride away from the Expo and Millennium lines! They even let us borrow an umbrella at the front desk so we didn't have to buy one! When checking out, the man who helped us was just as nice and happy as the original woman who checked us in! Even topped up the snack basket for us. All the staff were happy and helpful the entire time. Also, I had the best sleep in YEARS in the bed there. Those pillows are the best I've used, I'd really love to get some for myself. We will definitely be using this hotel again on future trips! We were happy with the price as well, it felt like a good deal, especially compared to other hotels in Vancouver/Burnaby, and the great experience definitely made the price worth it! Thank you again :)
2024 年 1 月に 3 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for the lovely review, Kane. We are pleased to hear our staff made a great impression on you; we are very proud of our team, who are always ready to go the extra mile for our guests.

10/10 (非常に良い)

Brittany

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great customer service. Staff so friendly and helpful.
2024 年 1 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for the lovely review, Brittany. We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 (非常に良い)

Geoffrey S

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
New reno on an old building was really well done. You can definitely hear other rooms and people walking outside but it was pretty quiet at night. There's no real amenities but you get what you pay for and there's lots of options 2 blocks south.
2024 年 1 月に 5 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for the lovely review, Geoffrey. We're glad you enjoyed our newly renovated hotel, and we can't wait to welcome you back again!

10/10 (非常に良い)

Rocelyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff!
2024 年 1 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 1 月 19 日)
Thank you for the lovely review, Rocelyn. We are very proud of our staff, who are always ready to go the extra mile for our guests.

8/10 (良い)

Dave

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall the room was quite good (newly renovated and very clean) The property is nicely accessible with its location, however as a result, there was a LOT of traffic noise and sirens all night long (corner of Grandview Hwy and Boundary Rd) Rooms facing East or South would likely be much more quiet.
2024 年 1 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 1 月 12 日)
Thank you for the lovely review, Dave. We'll be sure to pass the positive feedback to our housekeeping team.

10/10 (非常に良い)

Tyler、Prince George

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was well updated and clean. Staff was friendly and good. Overall really happy with our stay. The obvious from most reviews were the traffic noise but that didn't bug us, and the beds could maybe use some upgrading as they were a little hard but the rest is all good. Smart TVs and modern day updates make it worth the stay.
2024 年 1 月に 2 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 1 月 11 日)
Thank you for the great feedback, Tyler. We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 (非常に良い)

Dat

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 1 月 11 日)
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 (非常に良い)

BILLY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property was clean, spaceless and large rooms.
2023 年 12 月に 2 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 1 月 6 日)
Thank you for the lovely review, Billy. We'll be sure to pass the positive feedback to our housekeeping team.

2/10 (非常に不満)

Yiyue

気になった点 : スタッフとサービス、施設のコンディションと設備
Very noisy.
2023 年 12 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2024 年 1 月 6 日)
Thank you for the feedback, Yiyue. We are sorry to hear you were disturbed during your stay. We hope to welcome you back again soon for a more restful visit.

10/10 (非常に良い)

Kerrie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean. Comfortable beds, good value. Staff were really friendly and helpful.
2023 年 12 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2023 年 12 月 29 日)
Thank you for the lovely review, Kerrie. We're happy you enjoyed our beds; we know how important getting a goodnight's sleep is to our guests.

10/10 (非常に良い)

Samuel

2023 年 12 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2023 年 12 月 29 日)
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

8/10 (良い)

XING HUA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2023 年 12 月 29 日)
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

10/10 (非常に良い)

heesun

2023 年 12 月に 3 泊滞在
Evergreen Guest Relationsからの返信 (投稿日 : 2023 年 12 月 29 日)
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.