外観

ホリデイ イン エクスプレス バンクーバー メトロタウン (バーナビー) IHG ホテルの口コミ

2.5 out of 5

口コミ

9.0

とても素晴らしい

評価 10 - 1019 件の口コミ中 664 件が非常に良い" "
評価 8 - 1019 件の口コミ中 250 件が良い" "
評価 6 - 1019 件の口コミ中 52 件が普通" "
評価 4 - 1019 件の口コミ中 17 件が不満" "
評価 2 - 1019 件の口コミ中 36 件が非常に不満" "

9.2/10

清潔度

9.4/10

スタッフとサービス

9.0/10

設備とサービス

9.0/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在
Scott Jからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Anonymous, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Anonymous.Scott JGeneral Manager

10/10 (非常に良い)

KIYOMI

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの方もとても親切で、ルームメーキングの方も親切でよかったです。 駅から近くモールも近いので、大変便利でした。
2023 年 9 月に 4 泊滞在
Scott Jからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear Kiyomi,Thank you for choosing us, we appreciate your positive feedback about our staff, we are always trying to do our best to deliver a good experience for you and also glad to hear that you enjoyed your stay with us due to it!We hope your next stay is just around the corner, looking forward to welcoming you back soon Kiyomi.Scott JGeneral Manager

10/10 (非常に良い)

Shizuka

2023 年 8 月に 3 泊滞在
Scott Jからの返信 (投稿日 : 2023 年 10 月 19 日)
Dear Shizuka, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Shizuka.Scott JGeneral Manager

10/10 (非常に良い)

Kayoko

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの方々がとても親切で気持ちが良かったです。モールに直結でなんでもあり、スーパーでお土産もたくさん買えました。 朝食も典型的なものでしたが十分で、毎日お部屋にお水を補充してくれ、助かりました。
2023 年 7 月に 6 泊滞在
Scott Jからの返信 (投稿日 : 2023 年 8 月 5 日)
Dear Kayoko,Thank you for all the feedback and comments on your recent stay.Great to hear that you were able to get around easily, you found our staff friendly and helpful and you enjoyed your stay very much.We look forward to your next visit Kayoko.Scott J General Manager

10/10 (非常に良い)

Leanne

家族旅行, 小さなお子様連れの家族旅行
Customer service was great! Location was also prime! Really loved that we could just go to the mall If we had a long day and didn’t want to trek anywhere with our two kids
2024 年 3 月に 4 泊滞在

10/10 (非常に良い)

Yuanyuan

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice location
2024 年 3 月に 2 泊滞在

4/10 (不満)

Jason

気になった点 : 設備とサービス、施設のコンディションと設備
Never a mention of the train that went by the window every 5 minutes all hours of the day.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Jessica、Lake Country

良かった点 : 清潔度、施設のコンディションと設備
Staff is great, but at the desk it’s super super slow, something is always up with the computers,
2024 年 3 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Jessica,Thank you for choosing us, we appreciate your positive feedback about our staff, we are always trying to do our best to deliver a good experience for you and also glad to hear that you enjoyed your stay with us due to it!We hope your next stay is just around the corner, looking forward to welcoming you back soon Jessica.Scott JGeneral Manager

10/10 (非常に良い)

Douglas、Nanaimo

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Location is great, rooms are clean, only issue was the the room heater. Would not shut off in auto no matter what, had to shut it off completely to get sleep
2024 年 3 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Douglas, Thank you for your comment on your last stay. Great to hear that you enjoyed your stay very much, we really like the location as well.We look forward to your next visit Douglas.Scott JGeneral Manager

10/10 (非常に良い)

Yang

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Yang, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Yang.Scott JGeneral Manager

10/10 (非常に良い)

mhila

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were very polite and nice people.the breakfast was excellent,they provided baggy for take outs.everthing is very clean.extended our stay for 2 hrs free
2024 年 3 月に 2 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Mhila,Thank you for choosing us, we appreciate your positive feedback about our staff, we are always trying to do our best to deliver a good experience for you, and also glad to hear that you enjoyed your stay with us due to it!We hope your next stay is just around the corner, looking forward to welcoming you back soon Mhila.Scott JGeneral Manager

10/10 (非常に良い)

Helena

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good value for money. Room was very clean and updated. Only issue is that it’s a tad noisy with the sky train going by regularly. That said, we’d stay here again.
2024 年 3 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Helena, We are very thankful for your excellent review and ratings for us. We are pleased that you like the newly renovated rooms. I agree with you, the rooms felt clean, new, and updated. Our location and the convenience to Sky Train is great. We are all looking forward to welcoming you again soon. Thank you for staying with us.Kind regards, Scott J General Manager

10/10 (非常に良い)

Tim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Tim, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Tim.Scott JGeneral Manager

10/10 (非常に良い)

Romarlyn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
i always stay in this Hotel every time i’m going back to Vancouver.
2024 年 3 月に 3 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Romarlyn, Thank you for your comment on your last stay. Great to hear that you enjoy the service provided every time you stay with us, and that keeps you coming back.We look forward to your next visit Romarlyn.Scott JGeneral Manager

10/10 (非常に良い)

Jane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Jane,Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Jane.Scott JGeneral Manager

10/10 (非常に良い)

Andrey、Savannah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent hotel, highly recommend!
2024 年 3 月に 4 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Andrey, Thank you for your comment on your last stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Andrey.Scott JGeneral Manager

8/10 (良い)

Victor

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay especially if you are using transit. Friendly staff, easy check in / check out. Only downside is it's in a high traffic area, so expect road noise.
2024 年 2 月に 2 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Victor, Thank you for your comment on your last stay. Great to hear that you liked our staff and you enjoyed your stay very much, we really like the location as well.We look forward to your next visit Victor.Scott JGeneral Manager

10/10 (非常に良い)

Yun

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good
2024 年 2 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Yun, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Yun.Scott JGeneral Manager

10/10 (非常に良い)

Joseph

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The Front desk personnel is nice and friendly.
2024 年 2 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Joseph,Thank you for choosing us, we appreciate your positive feedback about our staff, we are always trying to do our best to deliver a good experience for you and also glad to hear that you enjoyed your stay with us due to it!We hope your next stay is just around the corner, looking forward to welcoming you back soon Joseph.Scott JGeneral Manager

10/10 (非常に良い)

Sheryl

2024 年 2 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Sheryl, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

8/10 (良い)

Julia

Fine
2024 年 2 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Julia, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Julia.Scott JGeneral Manager

10/10 (非常に良い)

Tammi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would just like to give a 5 star to Julie the front desk lady. She went above and beyond for us to check in early.
2024 年 2 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Tammi,We really appreciate the time dedicated by and thank you for all the feedback and comments on your last stay.Great to hear that you found our staff friendly and helpful and now we know that we are not the only ones who loves Julie. She is so nice, right? We are glad to hear that we could make such as good experience for you and you enjoy your stay as a result.We look forward to your next visit Tammi.Scott JGeneral Manager

10/10 (非常に良い)

Chantel L.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Chantel L., Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

8/10 (良い)

Adem

2024 年 2 月に 2 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Adem, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

8/10 (良い)

Kristofer

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were very friendly and helpful. Room was fine, on the side of the building with the SkyTrain, so there was some noise (not too bad). Amenities were standard, nothing bad, nothing outstanding. Breakfast provided was good. I would stay again.
2024 年 2 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Kristofer,Thank you for choosing us, we appreciate your positive feedback about our staff, we are always trying to do our best to deliver a good experience for you and also glad to hear that you enjoyed your stay with us due to it!We hope your next stay is just around the corner, looking forward to welcoming you back soon Kristofer.Scott JGeneral Manager

10/10 (非常に良い)

Tom

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy shopping access.
2024 年 2 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Tom, Thank you for your comment on your last stay. Great to hear that you enjoyed your stay very much, we really like the location as well.We look forward to your next visit Tom.Scott JGeneral Manager

10/10 (非常に良い)

Krystopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stay was good, clean.
2024 年 2 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Krystopher, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Krystopher.Scott JGeneral Manager

10/10 (非常に良い)

Vivian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Vivian, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Vivian.Scott JGeneral Manager

10/10 (非常に良い)

Sonja

2024 年 2 月に 3 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Sonja, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

8/10 (良い)

Adrian

2024 年 2 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Adrian, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

10/10 (非常に良い)

Ken

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 2 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Ken, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Ken.Scott JGeneral Manager

10/10 (非常に良い)

jean

2024 年 2 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Jean, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

8/10 (良い)

Amanda

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean, quiet and very secure
2024 年 1 月に 2 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Amanda, Thank you for your comment on your last stay. Great to hear that you liked our cleaning standards, and you enjoyed your stay very much.We look forward to your next visit Amanda.Scott JGeneral Manager

8/10 (良い)

Dorothy

I see some new restaurants. I like it and good food. It was best area to close the mall.
2024 年 1 月に 2 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Dorothy, Thank you for your comment on your last stay. Great to hear that you enjoyed your stay very much, we really like the location as well.We look forward to your next visit Dorothy.Scott JGeneral Manager

6/10 (普通)

Kasandra

2024 年 1 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Kasandra, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

8/10 (良い)

Dorothy

I like to shopping and eat the restaurant near. Good view!
2024 年 1 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Dorothy, Thank you for your comment on your last stay. Great to hear that you enjoyed your stay very much, we really like the location as well.We look forward to your next visit Dorothy.Scott JGeneral Manager

8/10 (良い)

Marke

2024 年 1 月に 6 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Marke, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

8/10 (良い)

Tanya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Tanya,Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Tanya.Scott JGeneral Manager

10/10 (非常に良い)

AMIR REZA、KIRKLAND

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Amir Reza, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Amir Reza.Scott JGeneral Manager

10/10 (非常に良い)

Launa

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room was very clean and the bed was comfortable!
2024 年 1 月に 6 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Launa, Thank you for your comment on your last stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

10/10 (非常に良い)

Trevor & Cait

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I always love staying at a Holiday Inn, the beds are always super comfy, the amenities are just what I need and it’s super convenient. This property is located in a super convenient location for my trip and I appreciate how easy it is to walk out the door to grab something to eat or go shopping
2024 年 1 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Trevor & Cait,Thank you for all the feedback and comments on your recent stay.Great to hear that you were able to get around easily and, you enjoyed your stay very much.We look forward to your next visit Trevor & Cait.Scott J General Manager

8/10 (良い)

Patrick

2024 年 1 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Patrick, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Patrick.Scott JGeneral Manager

10/10 (非常に良い)

Mackenzie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very kind, I arrived for check in late in the night and got my room no problems. I didnt have many questions but the ones i did have were answered with care
2024 年 1 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Mackenzie,Thank you for choosing us, we appreciate your positive feedback about our staff, we are always trying to do our best to deliver a good experience for you, and also glad to hear that you enjoyed your stay with us due to it!We hope your next stay is just around the corner, looking forward to welcoming you back soon Mackenzie.Scott JGeneral Manager

10/10 (非常に良い)

Natasza

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love the location and the staff. It's a busy area so it can get loud but we don't mind.
2024 年 1 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Natasza, Thank you for your comment on your last stay. Great to hear that you found our staff friendly and helpful and you enjoyed your stay very much.We look forward to your next visit Natasza.Scott JGeneral Manager

10/10 (非常に良い)

Charlene

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
So absolutely sparkling clean! The breakfast area was spotless. Staff was always so friendly and helpful My son with autism enjoyed his view of the skytrain platform! Connected to Metrotown mall. Easy to get on the skytrain to catch our via train ride downtown! Absolutely recommend
2024 年 1 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Charlene,Thank you for all the feedback and comments on your recent stay.Great to hear that you liked our cleaning standards and glad to hear your son enjoyed the stay so much too. You get around easily, you found our staff friendly and helpful and you enjoyed your stay very much.We look forward to your next visit Charlene.Scott J General Manager

8/10 (良い)

Amelita

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the location of this hotel is very convenient for us. i love the shopping mall and lots of option to eat. staff are very friendly and room is very clean.
2024 年 1 月に 2 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Amelita, Thank you for your comment on your last stay. Great to hear that you enjoyed your stay very much, we really like the location as well.We look forward to your next visit Amelita.Scott JGeneral Manager

10/10 (非常に良い)

Anand

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location, very convenient, mall,pharmacy,restaurants all within walking distance.
2024 年 1 月に 2 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Anand, Thank you for your comment on your last stay. Great to hear that you enjoyed your stay very much, with so many things to do around, we really like the location as well.We look forward to your next visit Anand.Scott JGeneral Manager

8/10 (良い)

Stella、Bellevue

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parking situation needs more instruction for late check-in customers. The gate was closed without much info on what to do at any document or website.
2024 年 1 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Stella, Thank you for taking the time to rate us for your recent stay and the feedback provided. We look forward to your next visit Stella.Scott JGeneral Manager

8/10 (良い)

joel

家族旅行
良かった点 : 設備とサービス
2024 年 1 月に 1 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Joel, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Joel.Scott JGeneral Manager

10/10 (非常に良い)

YOLANDA LOPEZ、Houston

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I
2023 年 12 月に 12 泊滞在
Scott Jからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Yolanda Lopez, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager