On the beach, white sand
Check availability

Reviews of Sandy Point Village

2.5 out of 5
Sandy Point Village
Crown Point, Crown Point, Tobago

Reviews

6.4
Rating 10 - Excellent. 6 out of 36 reviews" "
Rating 8 - Good. 6 out of 36 reviews" "
Rating 6 - Okay. 15 out of 36 reviews" "
Rating 4 - Poor. 5 out of 36 reviews" "
Rating 2 - Terrible. 4 out of 36 reviews" "

7.0/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Gail, New York

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This isn’t a resort to refer any guest. The place is in a state of disrepair. Spent the first night in a room that felt unclean. The bathroom was despicable. The room very dark and I inviting. I slept very uncomfortable. The next day staff member came to room inquire if room was comfortable, I replied in the negative. We were placed in another room somewhat improved. Overall the stay wasn’t good. I would not recommend this hotel .
Stayed 3 nights in Dec 2019
Response from General Manager on Dec 12, 2019
Thank you for your review but please allow us the courtesy to respond. We are flattered to be labeled as a resort even in the slightest but the reality is we are but a small hotel. We fully recognize that we are suitable for budget vacationers. Your complaint was attended to very quickly, giving you the benefit of the doubt. We moved you to another room and provided a complimentary breakfast while you utilized our free wifi and complimentary shuttle to the Pigeon Point beach facility. There were other positive attributes as well that were not mentioned such as our well kept grounds and fantastic view of the sea from our restaurant. In summary we are not in agreement but we wish you well in your future endeavors.

6/10 Okay

Traveler29, New York

Traveled with group
Most of the staff were nice. The restaurant was great- good food and reasonable prices. The pool was also wonderful. However, housekeeping did not change the towels. We had to go to the front desk to ask for clean towels and we got pool towels (one of which had a hole). The bed contained two flimsy blankets - not a nice comforter like what you would have expected. The shower was disappointing. Overall not terrible for the price but it’s better to spend extra and stay somewhere else.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great walking distance beach, stores etc... BUT no wifi at all in the rooms is a huge negative, you have to go by the pool area. Also had to leave a $100TT for the remote and you have to go to the front to borrow an iron very inconvient
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
The Wifi was only available at the restaurant which was in another building so you had to go out in the rain and it rained frequently, also roaches in my room.
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
The property is generally pleasing, and well laid out. The room is very large and includes a kitchenette and bathroom. The room was a little outdated but ok
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

6/10 Okay

Amy

Traveled with family
Disliked: Staff & service
No WiFi in rooms only at pool and bar Staff unable to provide information asked for with tours and things to do. No information provided for guest services
Stayed 2 nights in Apr 2019

4/10 Poor

Jayellekay, New York, USA

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, there were ants in my room and when I spoke to housekeeping, she told me to “dust if off” and it’s “no big deal”. I had to ask for the remote for the television and the front desk employee who I disturbed while she was on her phone playing a game told me I was suppose to get it when I checked in. The staff at the restaurant were more preoccupied doing whatever when I came for breakfast until I had to tell them that I would like to seated. More irons are needed and it is clear that the owner does not take pride in his facilities, poor signage and staircases look dirty and untreated.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2019

6/10 Okay

Kendell

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Tobago lime
Property is rite on the beach but the water is to ruff to do anything there you would have to go to one of the other beaches witch is about 15 mins walking grounds are clean nice big pool no bartender at the pool dow beds are hard rooms outdated 10 mins walk to airport
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2019

6/10 Okay

Jackie, Trinidad

Liked: Cleanliness, staff & service
Likes: The grounds and scenery are beautiful, and the stay was peaceful. There is a beach at the facility but you cannot bathe there, however you can still enjoy the beautiful sunset and sounds of the wave. There is a pool, which is well kept and the bar and dining area is clean. The staff is friendly. Dislikes: A welcoming check in process that advises guests on amenities and options would be great. My room was very poorly lit -the lights are not very bright and do not provide adequate illumination unless you sit right beneath it. There was no Wi-Fi in my room or most of the rooms and they know of this issue but made no mention online (I would not have booked had I known). The room had no TV remote - you had to pay a deposit to get one. The kitchen faucet was leaking badly and needs to be repaired because of the non stop dripping and since we are in drought season. The bathroom was poorly lit and there was sand on the floor in the bathroom when I first used it. I'm sure it would have been cleaned properly if only they could see better. Overall the stay was ok, but I do not recommend it to others because in my opinion, the value you should get for your money is not there.
Stayed 2 nights in Feb 2019

10/10 Excellent

Sally, Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure
Been staying here for the past ten yrs.. No one bothers u here...very relaxing Always my first choice love the 3 pools...water always crystal clear...Outdoorneeds renovation but still always my first choice........... ........... ........ ................... ............ .........
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Bathroom very dated and dirty . Needs remodelling

6/10 Okay

Verified traveler

Liked: Cleanliness
Decent room but with outdated finishings especially in the kitchenette. Toilet seat was ill-fitting. Amenities did not include a room safe or microwave. Overall, it was worth value paid.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing getaway
The location was excellent walking distance from the airport the beach And eating places Mini kitchen was a surprise for us Lovely pool and restaurant on site Only thing no wifi
Stayed 3 nights in Oct 2017

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to alot of local attractions. Would have been nice to have a shuttle to airport since they are so close

8/10 Good

Hugh

Liked: Cleanliness
Our stay was good. Value for what we paid. service could have been better.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
The front reception didn't understand English ,was given a room which was not available the cooker was in bits. Compensation of free breakfast was given one day

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
We've stayed at this hotel each of the last 4 years. Love it! It's not fancy, but the staff is nice, restaurant is great, and the balcony is wonderful in January (when it's frigidly cold back home)! Easy walk from airport too.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff not very friendly. Room had a musty odour. The dishes were not clean in the kitchen. No electrical outlets in the bathroom.

6/10 Okay

Lee & Rish, Port of Spain

Liked: Cleanliness
Budget hotel
Sandy Point Village is a budget hotel close to many restaurants and groceries. While there is beach frontage, most rooms were either garden view or pool view. The grounds were well kept and so were the rooms. The rooms are dated but in good condition. The staff at the hotel, restaurant etc were all very pleasant and helpful. This is a budget hotel, just that. It's not high end so don't go expecting anything fancy or upscale. But if you just want a comfortable place to rest your head with a wonderful ambience, this is your best choice. I loved the quietness of the place inspite of it being close to the airport with the occasional overhead traffic. The restaurant is really nice for breakfast though options are a bit limited.
Breakfast guest.
Restaurant
Incoming!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This hotel needs to be updated especially the door locks to the rooms those keys are not trustworthy and the locks are flimsy guest would feel more comfortable, if these upgrades were made. On the plus side the food at the restaurant was very good and very reasonable.

6/10 Okay

sam, Trinidad

Liked: Cleanliness
It was ok, I think the hotel needs a little face lift. The pool needs to be cleaned and the staff needs to be more friendly . The lighting in the bathroom need some work. The food was good, we had breakfast and that was nice. Also the staff wasn't to welcoming, they were pre- occupied doing there own thing. The garden and surrounding were clean. The locks on the doors needs a change , in our room dior it will shaking and loose. We checked out of the hotel early because we had and early flight and the deposit we made had to be left there for our other friends to pick up. The manager wasn't there to open the office.

6/10 Okay

Alan, Cambridge

Liked: Cleanliness, room comfort
Bit disappointed
My biggest concern was the lack of staff training. Rule #1 surely should be greet with a smile. No smile and the studied indifference and snail's pace of the lady at check-in would have been funny, if I hadn't been so tired. The staff in the restaurant were much more friendly, but took a couple of days of getting to know them. Don't come here if you need internet. Wifi and internet wasn't working and the people in charge seemed to accept that they didn't know why and weren't going to make sure it was working in the future. As I was visiting for my work, this was a serious handicap. Trying to access the intermittent free public beach wifi was no substitute. I'd have stayed somewhere else if I'd known. Fix these two problems, and I'd recommend the hotel as being a good budget hotel, nice restaurant location to watch the pelicans over breakfast fishing beside the jetty. The beach is good for sunbathing, but rough waves and jetty/rocks bit much for swimming. On check-out, I left my bag at reception for a few hours. I picked them up and after repacking my bags for the flight, I cheerfully said "see you next time". The same lady from check-in didn't even look up from her phone to mumble goodbye. I guess she had internet access!

4/10 Poor

Afzal, Trinidad and Tobago

Disliked: Staff & service, property conditions & facilities, room comfort
Nothing special
Reception was indifferent; rooms and facilities are old and tired and smell musty; room phone did not work; drain in shower clogged; wifi unreliable; damaged electrical outlet on wall; no TV remote

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Yes it is beautiful
But needs a lot of upgrades to the place like the rooms for one and graden area

2/10 Terrible

Linda, Barrie, Ontario

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible hotel/ run down/ don't go!
When we arrived at the hotel we met Gale! Gale was the most helpful person at the hotel! Unfortunately she was off for 2 days of our stay. The other staff members did not want to even help you with any problems. This place would be a lovely hotel if it was fixed up, but they have let it go! No maintenance is being done in the rooms! First room we had, had water on the floor in the bathroom. Second room we had the water wouldn't go down the drain. We asked for a plunger, and even then it wouldn't clear. The rooms did seem clean, clean as they could be, but very dated! They claim they have hot tubs, however we went out to use them and they were cold. We asked the lady at the desk about them and she threw her hands in the air and said she has no idea she doesn't deal with that! I usually don't right about a hotel as we aren't very picky as long as it is clean and livable we are happy! But this place really needs help with staff and renovations!

8/10 Good

Alyssa , Long Island, NY

Liked: Cleanliness, room comfort
Great for the location and price
The facilities could certainly use some maintenance; but this is not a luxury place, as is reflected in the pricing. For what it costs, it's definitely worth it. Great location right near the water. Pool was fine - could use a new concrete coating but it was clean. We didn't eat at the restaurant but it overlooks the water. There are also two other hotels with outdoor bar/restaurants that are on each side of them on the beach. About a 10-15 minute walk into "town" where the main strip is. About a 45 minute walk to Pigeon Point Beach. They service the room every other day, not every (but I'd prefer that). If you're checking in after 10pm you have to let them know because normally the front desk is closed between 10pm and 7am. I'd stay here again.

2/10 Terrible

Stephen, Trinidad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel which has had no upgrading done
From the check in experience until we left our stay was interesting. An untrained reception staff fumbled her was through check in, cash deposit needed if you wanted a remote to control the TV and also if you wanted beach towels (who still does this??!!) room dark, old, smelly, aircondition filters dirty (so I cleaned it myself), no iron in the room because "we does keep them up front because the guests does keep it in their room", no food or beverage because of a function later in the afternoon (not even a cup of coffee on offer), no assistance to carry bags to room, inadequate parking facilities, tiles broken in dining hall - just a poor excuse for a hotel.

6/10 Okay

gi, ny ny

There were water problems during my stay. Certain hours of the day the water will be locked off without any notices. Returning to the hotel from the beautiful beaches and left without water and no notices of the water being cut blew my mind. The pool was also unkept with leaves floating around. Overall the hotel was okay, not the best!

6/10 Okay

Charlotte, Stockholm

Liked: Staff & service
Läget perfekt, ganska enkelt men trevligt hotell och trevlig personal.