The staff were nice, but they weren’t doing their jobs properly. We’d asked for two beds, and instead of managing our expectations, they told us it would take 2 minutes to get a twin bed room ready for us. In fact it took multiple hours, after going down to reception once or twice to nudge them about it. They didn’t mention the pool was off limits after a certain time, they left the floor towel wet in our new room, which makes me think it was a used towel. Our old room was missing shower gel & shampoo. The service just wasn’t great at all, and we were only there for 24 hours!