グランド スタジオ | デスク、ノートパソコン用作業スペース、アイロン / アイロン台、ベビーベッド (無料)

ナイトキャップ アット ヒューム ホテルの口コミ

3.5 out of 5

口コミ

8.6

非常に良い

評価 10 - 192 件の口コミ中 88 件が非常に良い" "
評価 8 - 192 件の口コミ中 75 件が良い" "
評価 6 - 192 件の口コミ中 20 件が普通" "
評価 4 - 192 件の口コミ中 6 件が不満" "
評価 2 - 192 件の口コミ中 3 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.2/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

AIKO

2023 年 11 月に 2 泊滞在
Vinnyからの返信 (投稿日 : 2023 年 12 月 11 日)
Hi Aiko,Thank you for taking the time to review us. Looking forward to seeing you again soon!Kind regards,Hume Hotel Management

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very clean.
2019 年 3 月に 3 泊滞在
Accom Teamからの返信 (投稿日 : 2019 年 3 月 23 日)
Thankyou for your feedback

10/10 (非常に良い)

宿泊されたお客様

2018 年 12 月に 5 泊滞在
Hume Hotel Accommodation Teamからの返信 (投稿日 : 2019 年 2 月 23 日)
Thankyou for taking the time to submit your feedback

10/10 (非常に良い)

John

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Love this place. Beds comfy and friendly staff.
2024 年 1 月に 2 泊滞在
Vinnyからの返信 (投稿日 : 2024 年 2 月 16 日)
Hi John,Thank you for taking the time to review us. We're stoked you had an awesome stay with us and can't wait to see you again soon.Kind regards,Hume Hotel Management

8/10 (良い)

Brett、Croydon

2024 年 2 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 9 日)
Hi Brett, Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us and we look forward to seeing you again.Kind regards, Hotel Management

10/10 (非常に良い)

Kiwako、Columbus

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Two free drink tickets were a surprising bonus. We had no hot water in the morning but we called the reception and it was solved quickly.
2024 年 1 月に 1 泊滞在
Hume Hotel Managementからの返信 (投稿日 : 2024 年 1 月 9 日)
Hi Kiwako,Thank you for taking the time to review us. We're stoked you enjoyed your stay with us, and apologies for the hiccup. Hopefully we will see you again in the future.Kind regards,

8/10 (良い)

Laleshni

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It is a bit of a surprise to walk into a bar for check in. Not sure i liked that especially with little kids. The outside isnt the greatest. Smell of smoke and quite dark but the inside make up for it. Its clean and beds are soft and very comfortable. Beddings are also nice. There was no milk provided so couldn't make tea or coffee. There was free water bottles provided which was nice and free drink vouchers at the bar.
2023 年 12 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 12 月 31 日)
Hi Laleshni,Thank you for taking the time to leave us a review. We are sorry to hear that there was no milk in the fridge for you to use for the tea & coffee facilities, we will discuss this with our housekeepers to prevent this from happening again. We are glad to hear that you found our beds to be comfortable and the accommodation facilities to be clean. We look forward to seeing you again.Regards, Hotel Management

8/10 (良い)

Setoa

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Had issues with lighting as only one was working and not the whole 3 ceiling lights,fan and suction in bathroom were not working.The staff relocated us to another room all went great from there on.
2023 年 12 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 12 月 19 日)
Hi Setoa, Thank you for taking the time to leave us a review. We apologise for the issue with the lights and exhaust fan and we thank you for bringing these to our attentio. We have had them fixed. Besides those issues we are glad to hear that the rest of your stay with us was great. We look forward to seeing you again.Regards, Hotel Management

10/10 (非常に良い)

AUN

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
👍 Great
2023 年 11 月に 1 泊滞在
Vinnyからの返信 (投稿日 : 2023 年 12 月 11 日)
Hi Aun,Thank you for taking the time to review us. Looking forward to seeing you again soon!Kind regards,Hume Hotel Management

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice & cosey
We had a beautiful couple nights stay😊 Room was spacious, clean.
2023 年 11 月に 2 泊滞在
Vinnyからの返信 (投稿日 : 2023 年 12 月 11 日)
Hi!Thank you for taking the time to review us. Looking forward to seeing you again soon!Kind regards,Hume Hotel Management

4/10 (不満)

Victor

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
2023 年 11 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 12 月 30 日)
Hi Victor, Thank you for taking the time to leave us a review. Can you please contact the venue to discuss the issues you had during your stay to reflect your score.Regards, Hotel Management

10/10 (非常に良い)

mohamad

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great room ,very clean
2023 年 11 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 24 日)
Hi Mohamad, Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us and your room was too your liking.We look forward to seeing you again.Kind Regards, Hotel Management

8/10 (良い)

Rheo Ronnel

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hot shower and Bathroom are nice and clean with complete toiletries... The room and bed is comfortable and with great space for a family of 4. And also I was given a 4 drinks stubs ( beer/ cola , other tefreshments)upon check-in for free! although, next morning, the only drinks we consumed are water, milk and instant coffee . Thank you!
2023 年 11 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 15 日)
Hi Rheo,Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us and we look forward to seeing you again.Regards, Hotel Management

10/10 (非常に良い)

pardip

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good rooms, clean and good price
2023 年 10 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 10 月 22 日)
Hi Pardip, Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us and look forward to seeing you again.Regards, Hotel Management

8/10 (良い)

Brett、Croydon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A
2023 年 10 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 10 月 11 日)
Hi Brett, Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us and look forward to seeing you again.Regards, Hotel Management

8/10 (良い)

yi hua

2023 年 9 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 9 月 28 日)
Hi Yi, Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us and we look forward to seeing you again.Regards, Hotel Management

8/10 (良い)

Nathan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close and easy
2023 年 9 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 9 月 7 日)
Hi Nathan, Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us and we look forward to seeing you again.Kind regards,Hotel Management

10/10 (非常に良い)

jean-philippe

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Mel the manager was really great and amicable
2023 年 8 月に 1 泊滞在
Vinny (Licensee)からの返信 (投稿日 : 2023 年 8 月 14 日)
Hi Jean-Philippe,Thank you for taking the time to review us! We'll be sure to pass on your message to Mel and make her day! Looking forward to seeing you again at the Hume!Kind regards,Hume Hotel Management

8/10 (良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 8 月 7 日)
Hi Stephen, Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us and we look forward to seeing you again.Kind regards, Hotel Management

10/10 (非常に良い)

Ron

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Really modern room with great bed friendly staff
Great booking experience and guidance where to park my car meals regret at their other Tavern just down the road
2023 年 7 月に 1 泊滞在
The Hume Hotelからの返信 (投稿日 : 2023 年 7 月 24 日)
Hi there Ron, Thank you for taking the time to give us feedback in regards to your stay with us. We're glad we could provide you with a great experience. Kind regards,The Hume Hotel Management.

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rooms were compact but very well equipped. I particularly liked that a QR code put all the hotel Q & As into your phone. The spacious bathroom had a rainfall shower and all the amenities including real soap (I dislike body wash, although this was also supplied). Bottled water in the fridge and a complimentary drink each in their bar was also a nice touch. Excellent value for money and would definitely stop here again if we were in the area.
Hotel Managementからの返信 (投稿日 : 2023 年 7 月 16 日)
Hi John, Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us and we look forward to having you stay with us again.Kind Regards, Hotel Management

6/10 (普通)

Shehan

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
Did not get a room as in the photos. But ok.
2023 年 4 月に 2 泊滞在
Humieからの返信 (投稿日 : 2023 年 4 月 21 日)
Hi Shehan,We apologise if the photos uploaded online have been misleading but they are a true and accurate representation of our rooms available. We'd love to show you on your next stay!Kind regards,Hume Hotel Management

10/10 (非常に良い)

Parveen

出張, グループ旅行
良かった点 : 清潔度
Like 👍
2023 年 2 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 2 月 17 日)
Hi Parveen, Thank you for taking the time to leave us a review. We are glad to hear you enjoyed your stay with us and we look forward to seeing you again.Kind Regards,Hotel Management

10/10 (非常に良い)

Kit Chuen

2023 年 1 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 1 月 8 日)
Hi Kit, Thank you for taking the time to leave us a review. We are glad to see with your 10/10 rating that you enjoyed your stay with us and we look forward to seeing you again.Kind Regards, Hotel Management

10/10 (非常に良い)

Nicholas

良かった点 : 清潔度、スタッフとサービス
I was a little apprehensive giving it was part of a pub, but I was pleasantly surprised and impressed by the service, size of the room and cleanliness. Great for an overnighter.
Hotel Managementからの返信 (投稿日 : 2023 年 1 月 6 日)
Hi Nicholas, Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us and were happy with the service that was provided to you during your stay. We look forward to seeing you again.Kind Regards, Hotel Management

8/10 (良い)

steven

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was very clean and comfortable. Parking safety looked questionable but no problems. Great value and would stay again. PS quirky coffee shop opposite.
2022 年 12 月に 1 泊滞在
Hume Hotel Managementからの返信 (投稿日 : 2022 年 12 月 19 日)
Hi Steven,Thank you for taking the time to review us! We're stoked that you had a great stay with us. Hopefully we'll ssee you again soon!

10/10 (非常に良い)

Paula

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Our stay was wonderful although the view from our window from of a brick wall with wires running everywhere. A heavy down pour of rain one night resulted in the roof leaking and dripping water onto our bed in the middle of the night. But it was all made up by the wonderful staff good service and great pizzas.
2022 年 11 月に 3 泊滞在
Vinson Lamからの返信 (投稿日 : 2022 年 11 月 18 日)
Hi Paula,Thank you for taking the time to leaaving us an honest review. I'm terribly sorry about the roof leak. Thank you for bringing it to our attention. We will rectify this issue and hopefully we'll see you again in the future.Kind regards,Hume Hotel Management

10/10 (非常に良い)

Sarahjane

2022 年 11 月に 2 泊滞在

8/10 (良い)

Stephanie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The water pressure in the shower wasn’t very good
2022 年 10 月に 1 泊滞在
Nightcap Hotelからの返信 (投稿日 : 2022 年 10 月 7 日)
Hi Stephanie, Thank you for taking the time to leave a review. We apologise about the water pressure it is something that we are looking into. We look forward to seeing youagain.Kind Regards, Hotel Management

10/10 (非常に良い)

Steven

2022 年 9 月に 1 泊滞在
Nightcap Hotelからの返信 (投稿日 : 2022 年 10 月 7 日)
Hi Steven, Thank you for taking the time to leave us a review. We are glad to see by your 10/10 you enjoyed your stay. We look forward to seeing you again.Kind Regards, Hotel Management

10/10 (非常に良い)

Delphine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I will come back Excellent stay Lots of shops I will come back to this Hume Nightcap hotel again next time.
2022 年 9 月に 1 泊滞在
Nightcap Hotelからの返信 (投稿日 : 2022 年 10 月 7 日)
Hi Delphine, Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us and we look forward to seeing you again.Kind Regards, Hotel Management

8/10 (良い)

Wayne

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good value
2022 年 8 月に 2 泊滞在
Managementからの返信 (投稿日 : 2022 年 9 月 17 日)
Hi Wayne, Thank you for taking the time to leave us a review. We are glad to hear you enjoyed your stay with us.Kind Regards, Hotel Management

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Al good staff were excellent
2022 年 8 月に 1 泊滞在
Managementからの返信 (投稿日 : 2022 年 9 月 17 日)
Hi James, Thank you for taking the time to leave us a review. We are glad to hear you enjoyed your stay with us.Kind Regards, Hotel Management

10/10 (非常に良い)

Peter

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 1 泊滞在
Hume Hotel Managementからの返信 (投稿日 : 2022 年 7 月 18 日)
Hi Peter, Thank you for taking the time to review us! We're stoked you had an awesome stay with us. Hopefully we'll see you again soon! Kind regards,

8/10 (良い)

Luke

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 6 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2022 年 6 月 28 日)
Hi Luke, Thank you for taking the time to leave us a review. We are glad to hear you enjoyed your stay with us and we look forward to seeing you again. Kind Regards, Hotel Management

10/10 (非常に良い)

Quang man

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good service. Great staffs
2022 年 5 月に 1 泊滞在
Hume Hotel Managementからの返信 (投稿日 : 2022 年 6 月 14 日)
Hi Quang, Thank you for taking the time to write us a review! We're stoked you had an awesome stay with us. Hopefully we'll see you again soon! Kind regards, Hume Hotel Management

8/10 (良い)

Chetan

2022 年 5 月に 1 泊滞在

8/10 (良い)

John

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Property is old but clean. Staff very friendly.
2022 年 5 月に 4 泊滞在
Hume Hotel Managementからの返信 (投稿日 : 2022 年 6 月 14 日)
Hi John, Thank you for taking the time to write us a review! Hopefully we'll see you again in the future! Kind regards, Hume Hotel Management

8/10 (良い)

Jean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
other guests were loudly speaking/yelling in corridor and slamming doors from midnight until 2am then the smoke alarm woke us at 7.30am, and it continued as we went out for breakfast and it was still going off 40 mins later as it appears there are no staff onsite overnight. The extra towels and water was a nice thing to find at our for the remaining night. Next night there was no issues thankfully. Stayed again a few days later and there were no issues with loud guests, hopefully a once off.
2022 年 5 月に 2 泊滞在
Hume Hotel Managerからの返信 (投稿日 : 2022 年 6 月 14 日)
Hi Jean, Thank you for taking the time to leave us an honest review! We're so sorry for the poor experience you had with us. The unruly guest we had that night was a once-off and was removed from our property. The fire alarm was a false positive fortunately but we understand it did not make your stay very comfortable. I'm glad our staff did their best in accommodating you as best as possible. I'm sure we can provide an excellent experience the next time you choose to stay with us again! Kind regards, Hume Hotel Manager

8/10 (良い)

Jean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Had an issue with the room and staff switched us to another room. Bed reasonably comfortable. Shower takes ages to get to temp and then it's difficult to get the right temperature e.g not scalding and not freezing. Overall reasonable for price.
2022 年 5 月に 2 泊滞在
Hume Hotel Managementからの返信 (投稿日 : 2022 年 7 月 18 日)
Hi Jean, Thank you for taking the time to leave us an honest review. We're now aware of the issues and are trying super hard to get them rectified quickly. Hopefully you'll stay wth us again. Kind regards,

10/10 (非常に良い)

Siti

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room is very clean , huge and comfortable for my family The price quite cheap for night . I’m pretty sure will recommend to my friend if the go holiday in Sydney
2022 年 5 月に 1 泊滞在
Hume Hotel Managerからの返信 (投稿日 : 2022 年 6 月 14 日)
Hi Siti, Thank you so much for leaving us an awesome review! We're stoked you had an awesome stay with us. Hopefully we'll see you again soon! Kind regards, Hume Hotel Manager

4/10 (不満)

Donna

気になった点 : 設備とサービス
If on booking in and they give you room 6- ask for another room. Comfortable bed and TV had Netflix but that was all that was acceptable. Air conditioning unit outside the bedroom window was exceedingly noisy all night, could hardly open the sliding shower door as it was off its tracks, room and corridor smelt of smoke. Certainly consider if you are a good sleeper or not as road noise excessive. Check in staff were friendly and helpful.
2022 年 4 月に 1 泊滞在
Hume Hotel からの返信 (投稿日 : 2022 年 4 月 6 日)
Hi Donna, Thank you for taking the time to leave us a review. We apologise for the bad experience you had here with us and understand the issue regarding the A/C unit. We are looking to rectify this ASAP. We hope to see you again soon. Hume Hotel Management Team.

10/10 (非常に良い)

Yuanzheng

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
friend staff, free parking,fee breakfast
2021 年 12 月に 3 泊滞在
Managementからの返信 (投稿日 : 2022 年 1 月 12 日)
Thank you so much for your review, we are happy to hear you enjoyed your stay. We hope to see you back soon. Regards, Hotel Management

6/10 (普通)

Damber

グループ旅行
The mattress
2021 年 12 月に 2 泊滞在
Managementからの返信 (投稿日 : 2022 年 1 月 26 日)
Hi Damber, Thank you for taking the time to leave us a review. We hope you enjoyed your stay and look forward to seeing you again. Regards, Hotel Management

10/10 (非常に良い)

Siliamoanalulu

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love our stay. Just perfect for a get away. Staff was fantastic with a smile on his face.. beautiful Thank you
2021 年 11 月に 1 泊滞在
The Hume Hotel からの返信 (投稿日 : 2021 年 11 月 7 日)
Hi Siliamoanalulu, Thank you taking the time to write a review. We're so glad you enjoyed your stay here with us and everything was to your liking. If we can do anything to make you next stay even better, please do not hesitate to ask or call ahead of check in. We hope to see you again soon. Hume Hotel Management Team.

10/10 (非常に良い)

Dinh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 6 月に 1 泊滞在
Hume Hotel からの返信 (投稿日 : 2021 年 6 月 25 日)
Hi Dinh, Thanks for taking the time to leave us a review. We're glad you enjoyed your stay with us. We hope to see you again soon. Hume Hotel Management Team.

2/10 (非常に不満)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Its really terriblae. What we have booked online , on qrrival we were offered something else but hotel staff was so nice and helped us with this dilemma and helped us to get what we have paid for.
2021 年 6 月に 1 泊滞在
Hume Hotel からの返信 (投稿日 : 2021 年 6 月 18 日)
Hi there, Thank you for leaving a review. We are sorry about your experience with us and invite you to call the venue and get in touch with our venue manager Andrew, should you wish to discuss your booking further. We hope to see you again soon Hume Hotel Management Team.

10/10 (非常に良い)

宿泊されたお客様

2021 年 5 月に 1 泊滞在
Andrew - Venue Managerからの返信 (投稿日 : 2021 年 6 月 9 日)
Hi, Thanks for the great rating. We hope to see you again soon!

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
I had no towels in the bathroom
2021 年 5 月に 1 泊滞在
Andrew - Venue Managerからの返信 (投稿日 : 2021 年 5 月 16 日)
Hi, Thanks for leaving your feedback. We apologise if we missed placing clean towels in your room. This should not occur. Feel free to contact reception at anytime during your stay and our team will be more than happy to assist you. We hope to see you again soon!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 5 月に 1 泊滞在
Andrew - Venue Managerからの返信 (投稿日 : 2021 年 5 月 19 日)
Thanks for your great review! We're glad you enjoyed your stay.