Classic Lofted Studio, Mountain View | 内装

キャヒルティー ホテル & スイーツの口コミ

3 out of 5
キャヒルティー ホテル & スイーツ
3220 Village Way, Sun Peaks, BC

口コミ

8.0

とても良い

評価 10 - 347 件の口コミ中 114 件が非常に良い" "
評価 8 - 347 件の口コミ中 143 件が良い" "
評価 6 - 347 件の口コミ中 61 件が普通" "
評価 4 - 347 件の口コミ中 22 件が不満" "
評価 2 - 347 件の口コミ中 7 件が非常に不満" "

8.4/10

清潔度

8.4/10

スタッフとサービス

7.8/10

設備とサービス

7.8/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

6/10 (普通)

Tanya

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Interesting collection of Nancy Greene awards
2024 年 3 月に 3 泊滞在
RedAwningからの返信 (投稿日 : 2024 年 4 月 2 日)
We're pleased you found the collection of Nancy Greene awards interesting! Thank you for your feedback, we appreciate it. We hope you had a great experience overall and enjoyed your stay! We look forward to welcoming you back in the future!

10/10 (非常に良い)

Robert

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Right on the hill- easy to ski in and out. Good, fast service in the restaurant for breakfast. Secure ski/ board stroage
2024 年 3 月に 3 泊滞在
RedAwning Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
We're thrilled to hear that you enjoyed the convenient ski-in/ski-out location and the efficient service at the restaurant for breakfast. It's great to know that you found the ski and board storage secure. Thank you for your feedback, and we hope to welcome you back for another enjoyable stay soon!

10/10 (非常に良い)

Catherine、Bridgewater

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ski in ski out. Ski locker. Nice outdoor hot tub. Rooms were nice and very clean. Nice view of the mountain. Walk down the hall to the restaurant with great food and service.
2024 年 3 月に 4 泊滞在
Redawning Teamからの返信 (投稿日 : 2024 年 3 月 5 日)
We're thrilled to hear you enjoyed your stay! The convenience of ski-in ski-out access, ski locker, and outdoor hot tub are highlights we're glad you appreciated. It's great to hear you found the rooms clean and comfortable with a nice mountain view. We're delighted you enjoyed the restaurant's great food and service as well. Thank you for your kind words, and we hope to welcome you back for another fantastic stay!

8/10 (良い)

Kristine、Winnipeg

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The location and lodge were great and well maintained. The desk and cabinets in our room were dated and not functional. The fridge, microwave and coffee maker were stacked on the desk, and there were only 2 plugs for 3 appliances. The kettle was in the closet and we had to make coffee/tea in the bathroom. More accessible plugs for charging devices would also have been appreciated.
2024 年 2 月に 5 泊滞在
RedAwning Teamからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for the feedback and for staying with RedAwning. We look forward to hosting you again.

10/10 (非常に良い)

John

Pleasant staff,large rooms,great location for skiin and out
2024 年 2 月に 2 泊滞在
Redawning Teamからの返信 (投稿日 : 2024 年 2 月 10 日)
We're thrilled you enjoyed our pleasant staff, spacious rooms, and convenient ski-in, ski-out location! Your satisfaction is our priority, and we're glad you found everything to your liking. Looking forward to welcoming you back for another wonderful stay!

10/10 (非常に良い)

Shih-Hung

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful
2024 年 2 月に 2 泊滞在
RedAwning Teamからの返信 (投稿日 : 2024 年 2 月 4 日)
We're thrilled to hear you had a wonderful experience! Thank you for your positive feedback. If there's anything specific you loved about your stay or any suggestions you have for improvement, we'd love to hear more. We hope to have the pleasure of hosting you again in the future. Safe travels!

6/10 (普通)

Robert

2024 年 1 月に 5 泊滞在

8/10 (良い)

brittanie

良かった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Redawning Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for your feedback and rating! We're pleased to hear you had a positive experience overall. If there are specific areas you feel we could improve upon to earn that extra star next time, we'd appreciate any additional insights. We hope to have the opportunity to host you again in the future!

6/10 (普通)

Ian

良かった点 : スタッフとサービス
2023 年 12 月に 3 泊滞在
RedAwningからの返信 (投稿日 : 2024 年 1 月 12 日)
Hello Ian, thank you for your feedback and taking the time to rate us. We would love to hear more about your stay and any feedback or details from your experience. We can further use this information to improve and provide 5 star worthy stays for all of our guests. Whether its in regard to the property, amenities, services, or any other aspect of your stay, we would love to hear more. Thank you for your time, and we hope to welcome you back again soon.

8/10 (良い)

Maryna

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Walkable distance to ski lifts, restaurants, center. The room was too small for four people. Hot tub is one and always busy. Ski room doesn’t have boots storage/warmer.Parking is for a fee and not free as advertised. Generally pretty satisfied with a stay but kind of expensive.
2023 年 12 月に 4 泊滞在

6/10 (普通)

Mark

2023 年 8 月に 1 泊滞在

8/10 (良い)

Sandra

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Cahilty is great for convenience. The walls are thin so if you are visiting with others it is not the best
2023 年 3 月に 4 泊滞在

10/10 (非常に良い)

Dana

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rooms were efficient and clean. we were pleased at how well it accommodated our family and friends.
2023 年 3 月に 3 泊滞在

10/10 (非常に良い)

Jason、Ottawa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great ski in and out properly. The hotel staff were knowledgeable and helpful in every way. First time to Sun Peaks and loved it.
2023 年 2 月に 2 泊滞在

6/10 (普通)

Lorne

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
Closeness to village
2023 年 2 月に 2 泊滞在

2/10 (非常に不満)

Tracy、Surrey

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Friendly staff upon check in. However, there was no air conditioning in the rooms, no air movement either. they offered a fan in 29 degree heat! But there’s nothing mentioned about air conditioning when you book. The floor was so dirty in our room, our feet were gross on the bottom. Old appliances, odd smell in the room and hallways and dirty hot tub. The bed was so hard we didn’t sleep all night, plus the heat in the room on a summer night. This isn’t a hotel, it’s a rental unit that someone owns. We didn’t stay the 2 nights that we booked as we couldn’t stand being in that room again. I have contacted the manager for a refund, but have yet to hear back. We will not stay at this place again. It ruined our trip to Sun Peaks.
2022 年 8 月に 2 泊滞在
Christina | Director, Marketing & Communicationsからの返信 (投稿日 : 2022 年 8 月 25 日)
Dear Tracy and Gregg,Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.We already replied to your google review and email.However, since the hotel does not have AC we do not advertise it.If the hotel would have AC it would be listed under the amenities on Expedia. Also, Expedia does not give us the option to mention that there is no AC.Please check our “Climate control” amenities on the hotel’s listing. We always recommend telling our Front Desk about issues with the room or facility during your stay to be able to fix it if there is anything wrong.However, we have our very own hot tub team on site that is maintaining our hot tubs every day to make sure the chemicals are balanced and the water and tubs are clean.We hope that we can convince you to change your mind about another visit to our property. With much appreciation,Cahilty Hotel & Suites

8/10 (良い)

Helen

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spacious suite with very clean and comfortable environment. Well stocked with full kitchen. Walking distance to everything. No air con unfortunately which was a shame in a heatwave but fans provided. Would recommend if we weren’t in a heatwave!
2022 年 7 月に 2 泊滞在
The Bear Country Teamからの返信 (投稿日 : 2022 年 8 月 2 日)
We are pleased you enjoyed your stay with us! Hopefully you come again to Sun Peaks!

6/10 (普通)

Mike

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Booked a room with kitchette. Apparently there is a mini fridge and microwave only in a kitchette. When asked how we were to cook anything they did upgrade us to a “full” kitchen.
2022 年 7 月に 1 泊滞在
The Bear Country Teamからの返信 (投稿日 : 2022 年 7 月 14 日)
Thank you for your review Mike. The Studio you booked features a kitchenette complete with a counter-high fridge, dishes, cutlery, microwave/convection oven, an electric frying pan, a coffee maker, kettle, toaster, crock pot, and a dinner table with seating for 4. We are pleased that you were happy with your upgrade which was a split level loft unit with Kind bed and full kitchen. We hope to host you again!

6/10 (普通)

Noor

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
The room service was very bad. We called many times to ask for something and they never bring it to you. Also, don’t go to this place in the hot summer days because it has no AC. The place was very uncomfortable in terms of room temperature.
2022 年 7 月に 2 泊滞在
The Bear Country Teamからの返信 (投稿日 : 2022 年 7 月 5 日)
Sorry to hear that you were not satisfied. Please be aware that we also have forms in every room that can be filled out with any requests, as well as an app that you can use to make requests. We do usually drop off any of these items the same day if within the hours of front desk operation. There should have been a fan in your unit to help with the heat, unfortunately, as with many properties up here, the buildings were built with intended use for a ski hill. But we are always happy to try provide extra fans on a first come first served basis.

10/10 (非常に良い)

Shelly

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was great friendly and helpful
2022 年 7 月に 2 泊滞在
The Bear Country Teamからの返信 (投稿日 : 2022 年 7 月 4 日)
Thank you so much for your 5 star review Shelly. We hope you enjoyed your stay and see you back again soon!

6/10 (普通)

Jason

家族旅行
良かった点 : 清潔度
these are old units. no ac in ours as well as poor water pressure in the bathrooms.
2022 年 7 月に 2 泊滞在
The Bear Country Teamからの返信 (投稿日 : 2022 年 7 月 4 日)
Thank you for your feedback Jason. Unfortunately as most buildings in Sun Peaks were originally built for the purpose of a ski resort, Air Conditioning was not in their plans. We do, however, provide every unit with fans and we encourage our guests to contact us if another is needed. We hope you come back to stay with us again.

8/10 (良い)

Kevin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

marjelaine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
C’est tout à fait génial à cette partie de saison il n’y a pas personne donc bon temps pour la marche une période de repos tout est à porter de la main j’ai adorer et en plus de l’hôtel appartient à une médaillé Olympique . Je suis très fier d’y être allé.
2022 年 5 月に 2 泊滞在
The Bear Country Teamからの返信 (投稿日 : 2022 年 7 月 4 日)
We are so pleased you enjoyed your time in Sun Peaks! Hopefully you were able to see Nancy Greene's trophy display too! Kind Regards,

10/10 (非常に良い)

Wayne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Visiting for Blazer hockey in Kamloops
It was fine
2022 年 5 月に 2 泊滞在
The Bear Country Teamからの返信 (投稿日 : 2022 年 7 月 4 日)
Thank you for you review Wayne, we hope you had enjoyed the Hockey as well as had time to explore Sun Peaks!

10/10 (非常に良い)

Billy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff. Great location.
2022 年 2 月に 4 泊滞在
Bear Country Teamからの返信 (投稿日 : 2022 年 2 月 24 日)
Thank you for your review Billy. We hope you enjoyed your stay and hope to have you back soon at Sun Peaks!

6/10 (普通)

Faustino

家族旅行
良かった点 : 客室の快適度
気になった点 : 清潔度
The hotel is well located and have an amazing view and the grocery store is just in front of the hotel. However, they should make a difference between cleaning yourself and helping yourself. We were for 7 days without any cleaning services. They asked the guest to carry the garbage and even pick up the broom from the front desk and we must return it in the same date. I understood that we still leaving in COVID restrictions but the hotel needs to make changes and provide a real service. I did not mind to clean my room but get the broom and through my garbage was outrageously.
2022 年 2 月に 8 泊滞在
Bear Country Teamからの返信 (投稿日 : 2022 年 2 月 18 日)
Thank you for taking the time to review you stay with us. I am am pleased that you enjoyed your location and view. As stated in our current policies, i'm afraid we are unable to enter the units whilst we have guests staying in them. As our staff all run on tight schedules, we may not have been able to bring the broom up to you immediately when requested, otherwise, we would have been more than happy to accommodate bringing items to the room.

8/10 (良い)

Gordon

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A favourite!
Our family has visited Sunpeaks & Tod Mountain since the 80's but have never had the opportunity to stay at the Cahilty Lodge. It is a new favourite because of the ski in/out, proximity to everything in the village and great views of the hill from our room. We will choose Cahility Lodge as a first option for our stays going forward.
2022 年 2 月に 2 泊滞在
Bear Country Teamからの返信 (投稿日 : 2022 年 2 月 18 日)
Thank you so much for your kind words! We would gladly have you back to stay with us at Cahilty! Hopefully see you soon!

10/10 (非常に良い)

Brian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Met our needs
2022 年 1 月に 1 泊滞在
The Bear Country Team.からの返信 (投稿日 : 2022 年 1 月 31 日)
We are glad you enjoyed your stay with us and we hope to see you again soon!

8/10 (良い)

Dominic

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2021 年 11 月に 3 泊滞在
Bear Countryからの返信 (投稿日 : 2021 年 11 月 24 日)
Thank you ever so much for giving us 8 stars. We looking forward to having you stay with us again!

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was perfect
2021 年 7 月に 2 泊滞在
Christina | Sales & Marketing Managerからの返信 (投稿日 : 2021 年 8 月 3 日)
Thank you for staying with us, and for taking the time to share your feedback. We are happy you enjoyed your stay at the Cahilty Hotel. Join us again, it would be an absolute pleasure to welcome you back to Sun Peaks. The Bear Country Team At Cahilty Hotel & Suites

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備
Plus: sur la piste de ski Banc d'entretien des skis dans le locker Moins : un peu viellot
2021 年 4 月に 3 泊滞在
Christina | Marketing Managerからの返信 (投稿日 : 2021 年 4 月 5 日)
Thank you for staying with us, and for taking the time to share your feedback. We are happy you enjoyed your stay at the Cahilty Hotel. Join us again, it would be an absolute pleasure to welcome you back to Sun Peaks. The Bear Country Team At Cahilty Hotel & Suites

8/10 (良い)

Carmon

家族旅行
良かった点 : 清潔度
2021 年 2 月に 2 泊滞在
Christina | Marketing Managerからの返信 (投稿日 : 2021 年 3 月 1 日)
Dear Carmon, Thank you for rating us. We look forward to welcoming you back again in the future! Bear Country Team

8/10 (良い)

宿泊されたお客様

2020 年 10 月に 2 泊滞在
Christina Rauch - Marketing Managerからの返信 (投稿日 : 2020 年 10 月 14 日)
Thank you for staying with us. We are happy you enjoyed your stay with Bear Country. Join us again, it would be an absolute pleasure to welcome you back to Sun Peaks. The Bear Country Property Management Team

8/10 (良い)

Frank

家族旅行
良かった点 : 清潔度、客室の快適度
family vacation
large space; basically two hotel rooms renovated into one - so lots of beds for large family - open concept though, so enjoy everyone's grunts and snoring - big kitchen, dining area, new counters, etc but some old TV's, doors and wood sills - would stay here again though
2020 年 8 月に 2 泊滞在
Christina - Marketing Managerからの返信 (投稿日 : 2020 年 8 月 31 日)
Dear Frank, Thank you for staying with us, and for taking the time to share your feedback. We are happy you enjoyed your stay with Bear Country. Join us again, it would be an absolute pleasure to welcome you back to Sun Peaks. The Bear Country Property Management Team

8/10 (良い)

Doug/Aneta、Nanaimo

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、設備とサービス
Very nice place. Clean. Bed was awesome and sooooo comfortable. Love the village which you’re basically right in.
2020 年 8 月に 1 泊滞在
Christina - Marketing Managerからの返信 (投稿日 : 2020 年 8 月 31 日)
Dear Doug and Aneta, Thank you for staying with us, and for taking the time to share your feedback. We are happy you enjoyed your stay and we hope to have another opportunity to provide you with an amazing stay! The Bear Country Property Management Team

8/10 (良い)

宿泊されたお客様

2020 年 7 月に 2 泊滞在
Christina - Marketing Managerからの返信 (投稿日 : 2020 年 8 月 6 日)
Hi there, Thank you for staying with us. We look forward to welcoming you back again in the future! The Bear Country Property Management Team Sun Peaks

8/10 (良い)

Wan sze

グループ旅行
良かった点 : 清潔度、客室の快適度
2020 年 3 月に 6 泊滞在
Daveからの返信 (投稿日 : 2020 年 3 月 26 日)
Glad you enjoyed your stay...:)

8/10 (良い)

Wan sze

2020 年 3 月に 3 泊滞在
Christina - Marketing Managerからの返信 (投稿日 : 2020 年 8 月 31 日)
Thank you for staying with us and for rating us on Expedia. We look forward to welcoming you back again in the future. The Bear Country Property Management Team

4/10 (不満)

Fred、Toronto

小さなお子様連れの家族旅行
The location was good for access to the lifts. Definitely ski in/out. The facility itself needs work. We needed flashlights to see in the rooms at night as the lights were so dim and sparse. Secure door was not secure and lacked locking mechanism. The box for one of our beds was broken and the mattress poorly supported. The room were clean and well maintained despite the challenges presented by COVID-19 and staff was there to help where possible.
2020 年 3 月に 7 泊滞在
Daveからの返信 (投稿日 : 2020 年 3 月 24 日)
Hi Fred, thank you for your feedback. I did not see a maintenance work order for a broken bed. Can you please let us know what room it was. I hope your stay was not too much affected by COVID-19. It is a tough time for everyone.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Being close to the hill. Eat in kitchen. Ski locks.
2020 年 3 月に 7 泊滞在
Daveからの返信 (投稿日 : 2020 年 3 月 24 日)
Glad you had a good time...:)

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotels benefit is the very close proximity to the ski hill. Its more of a ski lodge than the Grand so has a different ambiance. Friendly people at the counter, underground parking and a ski locker in the garage.
2020 年 3 月に 1 泊滞在
Bear Country Property Managementからの返信 (投稿日 : 2020 年 3 月 21 日)
Thank you for staying with us! We look forward to having you here again in the future. Take care, Bear Country Property Management

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
All met our expectations Friendly. Restaurant was o.k.
2020 年 3 月に 1 泊滞在
Daveからの返信 (投稿日 : 2020 年 3 月 20 日)
Glad you had a good stay...:)

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 3 月に 1 泊滞在
Daveからの返信 (投稿日 : 2020 年 3 月 20 日)
Glad you had a good stay...:)

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度
2020 年 2 月に 2 泊滞在
Daveからの返信 (投稿日 : 2020 年 3 月 11 日)
Glad you had a good time in Sun Peaks Dave Fulton Guest Services manager

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、設備とサービス
I really liked the decor of the room ,view. from the window. Ski in ski out was perfect. Room was quite small. R.I. Kelowna
2020 年 3 月に 2 泊滞在
Daveからの返信 (投稿日 : 2020 年 3 月 11 日)
Glad you had a good time Dave Fulton Guest Services Manager

8/10 (良い)

宿泊されたお客様

出張, カップルで旅行, グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Love all the Nancy Greene history within the hotel.
2020 年 2 月に 6 泊滞在
Daveからの返信 (投稿日 : 2020 年 3 月 4 日)
Glad you enjoyed your stay. Dave Fulton Guest Services manager

10/10 (非常に良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 14 泊滞在
Bear Country Property Managementからの返信 (投稿日 : 2020 年 2 月 27 日)
Thank you for staying with us and we hope to see you back here again. :)

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We really liked the location and the hot tubs. Our room was small and kinda dated but served purpose to get on the slopes!!
2020 年 2 月に 2 泊滞在
Daveからの返信 (投稿日 : 2020 年 2 月 26 日)
Thank you for your feedback. We are in the process of asking owners to renovate their rooms. I will pass on your message. Dave Fulton Guest Services Manager

8/10 (良い)

Katherine、Seattle

家族旅行, グループ旅行
良かった点 : 設備とサービス
Cahilty is in a great location, brindles you miss the platters, it’s a hike to get to, so true ski-in ski-out as long as you can get the ride going up before the patters close. Great for two families staying together in one location and close to restaurants and shops, just across the parking lot.
2020 年 2 月に 4 泊滞在
Daveからの返信 (投稿日 : 2020 年 2 月 22 日)
Good Day Katherine, glad you had a good stay. FYI, the green run Rambler goes into Gentle Giant to ski back to the hotel. No need to ever take the platter lift.

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, friendly staff, Perfect for ski in ski out.
2020 年 2 月に 4 泊滞在
Bear Country Property Managementからの返信 (投稿日 : 2020 年 2 月 20 日)
Thank you for staying with us. :)