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ビレッジ アット ブリッケンリッジ リゾートの口コミ

3 out of 5
ビレッジ アット ブリッケンリッジ リゾート
535 S Park Avenue, Breckenridge, CO

口コミ

8.4

とても良い

評価 10 - 1533 件の口コミ中 722 件が非常に良い" "
評価 8 - 1533 件の口コミ中 493 件が良い" "
評価 6 - 1533 件の口コミ中 169 件が普通" "
評価 4 - 1533 件の口コミ中 102 件が不満" "
評価 2 - 1533 件の口コミ中 47 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.2/10

施設のコンディションと設備

6.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Jaden

2024 年 3 月に 3 泊滞在

6/10 (普通)

Michael、naples

家族旅行
Dated reaort
2024 年 3 月に 4 泊滞在

10/10 (非常に良い)

Autumn、Commerce City

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The village is by far our favorite place to stay!!
2024 年 3 月に 4 泊滞在

10/10 (非常に良い)

John

2024 年 3 月に 4 泊滞在

2/10 (非常に不満)

Jasminee

グループ旅行
気になった点 : 清潔度
This place has the worst costumer service ever.
2024 年 2 月に 3 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2024 年 3 月 7 日)
I am sorry that you did not have a good experience while staying with us. Please feel free to reach out to us with more details so we can help address your concerns.

6/10 (普通)

James

グループ旅行
良かった点 : 清潔度
Location, fitness and pool area
2024 年 2 月に 5 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2024 年 3 月 11 日)
Thank you for staying with us and leaving a review. We hope to see you again in the future.

8/10 (良い)

Robert、MUNDELEIN

2024 年 2 月に 3 泊滞在

4/10 (不満)

Anahi

The employees were so Rude .
2024 年 2 月に 2 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2024 年 3 月 3 日)
We are sorry that your stay was not up to your expectations. We would like to hear more about your stay please feel free to reach out to us with any additional questions or concerns.

10/10 (非常に良い)

Carl

良かった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 5 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2024 年 3 月 3 日)
We are glad you enjoyed your stay with us and hope to see you again soon!

10/10 (非常に良い)

HEIDI、Ramsey

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Convenient to be able to walk up to the lift, into town, never had to drive anywhere. Great location
2024 年 2 月に 4 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2024 年 3 月 3 日)
Thank you for staying with us and taking the time to leave us a review. We hope to see you again in the future.

10/10 (非常に良い)

Kevin A

カップルで旅行, 家族旅行
良かった点 : 清潔度、施設のコンディションと設備
The staff is extremely helpful during all times of the day. I highly recommend this property especially Melinda!
2024 年 2 月に 3 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2024 年 3 月 3 日)
Thank you for staying with us and taking the time to leave us a review and passing long your comments on Melinda. We hope to welcome you back to the Village soon.

8/10 (良い)

Simone

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Fantastic location-walk to ski lifts. Only negative was the ancient hearing system in our apartment.
2024 年 1 月に 11 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2024 年 3 月 3 日)
Thank you for staying with us at the Village of Breckenridge. Thank you for passing along the comment regarding the heating system, we are having our engineering team look into it.

2/10 (非常に不満)

Millie

2024 年 1 月に 5 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、客室の快適度
Horrible property
I never write reviews but I must on this property. Not as described. Much smaller than represented. Accommodations not nearly as represented. No room service or towel service. Very run down property. Only plus was location to ski lift but you can accomplish same from many other properties.
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Humberto

2023 年 12 月に 2 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2024 年 3 月 3 日)
Thank you for your recent stay and review. We hope to see you again soon.

8/10 (良い)

Robert

良かった点 : 清潔度、客室の快適度
Front desk needs training
We received email regarding check in stating the front desk closed at 5 pm and 28 minutes later got another email stating it was open till 10 pm. I had previously called stating we would be arriving at 8 pm. Was told that if I arrived after desk closed I would have to make my own arrangements for getting from check in to condo since we didn’t have a car. Poor way to treat a new arriving guest. The only person at front desk that helped us was Allan
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Rebecca

良かった点 : 清潔度、客室の快適度
2023 年 12 月に 2 泊滞在

4/10 (不満)

Jarred

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Title: Disappointing Room Condition, Great Location Rating: ★★☆☆☆ Our recent stay at the Villages left much to be desired, primarily due to the disappointing condition of our room. Room Condition: Upon check-in, we were immediately greeted by a horrid smell in our room, particularly in the storage closet. The old and dingy carpets added to the unpleasant atmosphere, making it evident that the room needed a deep clean. The overall cleanliness was only surface-level, leaving us with the impression that the room was in need of renovation. Sleep Quality: The antiquated nature of the room extended to the uncomfortable bed. A week later, I still feel sore from the poor sleep quality. The malfunctioning blinds and broken hand soap dispensers in the bathroom further contributed to the less-than-pleasant experience. Room Specifics: It's important to note that our dissatisfaction may be limited to Room 4221. Walking by other rooms, it appeared that some had undergone renovations, offering a potentially better experience. Common Areas: Unfortunately, the common areas were subpar. the lobby store was consistently out of water during our entire stay, impacting the overall guest experience. Conclusion: Considering the issues with our room and the subpar common areas, I would only consider staying at the Villages again if guaranteed a renovated room.
2023 年 11 月に 4 泊滞在

10/10 (非常に良い)

Jenna

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This is a lovely property, the condo I stayed in was perfect for one (studio size). The location is perfect, the amenities are great, the hot tub area is lovely but best it all the view from the apartment is breathtaking. I didn’t want to leave!
2023 年 11 月に 4 泊滞在

10/10 (非常に良い)

Devlin

2023 年 11 月に 1 泊滞在

6/10 (普通)

Bridson

My unit was dirty carpet had multiple stains garbage cans full and hair in the tub privately owned unit was in need of work
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

MG

良かった点 : 清潔度、客室の快適度
Tiny complaint -Not enough electrical plugs
The accomodations were great! The bed was very comfortable, the amenities were nice even had coffee for the morning available. The only tiny complaint is that they need more electric plugs in the living room.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Mio

良かった点 : 清潔度、施設のコンディションと設備
2023 年 9 月に 3 泊滞在

2/10 (非常に不満)

Kenneth

Lots of Condo's in Breck- Find Another
Nothing worked quite right and there were no instructions as to how things worked. Front desk just said they would send someone and that would be last you heard. Condo's were built in the 80's and just too old for the price charged and our taste.
2023 年 10 月に 2 泊滞在

6/10 (普通)

Dan

良かった点 : 清潔度
Just ok. Toilet was clogged. Overpriced, but great location.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Ashley

良かった点 : 清潔度、施設のコンディションと設備
Great little town to walk around and shop/eat.
2023 年 10 月に 4 泊滞在

10/10 (非常に良い)

Justin

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Five stars to the helpful staff - 0 stars to the totally horrible experience I had with my guest at the hotel
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Charles

良かった点 : 清潔度、客室の快適度
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Quaid

2023 年 10 月に 1 泊滞在

4/10 (不満)

Clive

家族旅行
Had to check in at a location about a mile away. We were given minimal information about how to find our actual room. We were placed in a different room and building than the one i booked. When i mentioned that i was told that it was a marketing issue. Then i was t
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Lee Anne

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Perfect stay-cay location for us in the exciting Breck atmosphere. Coupled with gorgeous sunny days to enjoy all the dining experiences outdoors. The front desk hours were very limited and our check in was elsewhere, not ideal, but we figured it out.
2023 年 10 月に 2 泊滞在

4/10 (不満)

Patrick

良かった点 : 清潔度、客室の快適度
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Dennis

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 10 月に 2 泊滞在

4/10 (不満)

Dipti

2023 年 10 月に 1 泊滞在

8/10 (良い)

Jenna

良かった点 : 清潔度、客室の快適度
2023 年 9 月に 1 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you for choosing Village at Breckenridge. We hope to see you again soon.

10/10 (非常に良い)

Kelsi

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Loved staying here! Our room was massive! I also loved the complimentary bottle of wine for booking with expedia! Highly recommend!
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

BilliJo

良かった点 : 清潔度、施設のコンディションと設備
2023 年 9 月に 4 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you for choosing the Village at Breckenridge for your recent stay in Breckenridge.

4/10 (不満)

Connie

気になった点 : 清潔度、客室の快適度
2023 年 9 月に 1 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you for choosing the Village at Breckenridge for your recent stay.

8/10 (良い)

Russell

良かった点 : 清潔度
Nice condo except for the mattress.
The studio condo was clean and nice with a great view. The only problem was the bed mattress was very uncomfortable and had a large depression in the center.
2023 年 9 月に 3 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you for choosing the Village at Breckenridge and for leaving feedback regarding the bed. We are currently looking into this.

2/10 (非常に不満)

Amandine

カップルで旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Lack of communication, staff at the reception (Jake) really rude. Need to check in in a different building (15 min walk). So you’ll find no one at the reception of this hotel.
2023 年 9 月に 2 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you for choosing the Village at Breckenridge for your recent stay. We are sorry you experienced poor communication and are looking into ways to improve.

2/10 (非常に不満)

Christopher

気になった点 : 清潔度、客室の快適度
Worst hospitality seen by a hotel group.
First you had to checkin at another location. The keys did not work so we waited 30mins for new keys. Then there was a consentrated amount of weed smoke in the hallway which caused a coughing reaction. The front desk staff said there is no manager on duty to help and that was their only room available. This happened at midnight and I had to find another place to stay right away without getting my money back. The next morning the manager issued a refund. Then the next night their night auditor decided to change me again for the stay that was canceled. I would not recommend staying at the Vail Resorts properties.
2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

Julie

良かった点 : 清潔度、客室の快適度
2023 年 9 月に 2 泊滞在

8/10 (良い)

linda

良かった点 : 清潔度
Check in process was frustrating and inconvenient. Was told that I would receive a text when room was ready and would be apprised on instructions on phone door key operation. Did not happen. I had to call the front desk twice. First call I was put on hold for 25 minutes. Hung up and called again. Finally received instructions.
2023 年 9 月に 2 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you for choosing the Village at Breckenridge. We are sorry that you experienced issues while staying with us and are currently looking into how we can improve.

10/10 (非常に良い)

Susan

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Lee、Minneapolis

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在

4/10 (不満)

Jeff

良かった点 : 清潔度
2023 年 9 月に 1 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2023 年 9 月 10 日)
Thank you for staying with us and providing feedback on your stay.

4/10 (不満)

John

良かった点 : 清潔度、設備とサービス
気になった点 : 施設のコンディションと設備
When I arrived at check out I was charged $40.00 more than what I reserved and paid for the room. Why? and I expect a refund. Then it took us two hours to get in the room as the electric door locks would not work. There was no one at the hotel to help us so we had to drive several miles away to get help with our room door. One of our worse experiences with a hotel room.
2023 年 9 月に 2 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2023 年 9 月 10 日)
Thank you for staying with us. We looked into the extra charges you noted and they were for the Resort Fee and taxes that were not collected during your reservation. If you have any questions please feel free to contact the property.

8/10 (良い)

Olivia

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Condo was great and location close to wine event which made it nice to walk. Had to check in at sister property and that was smooth, front desk gave good advice and maps and called us early to notify us room was ready which was super nice. Perfectly located to walk main street. Only negative is we had enough coffee for 1 night not 2. But other than that paid for parking which was close to elevator and use of luggage cart. Felt it was worth it to pay for the parking.
2023 年 8 月に 2 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2023 年 9 月 10 日)
Thank you for staying with us and providing feedback. We are glad you ejoyed your stay and hope to see you again in the future.

10/10 (非常に良い)

Greg

良かった点 : 清潔度、施設のコンディションと設備
2023 年 9 月に 2 泊滞在
Village at Breckenridgeからの返信 (投稿日 : 2023 年 9 月 10 日)
Thank you for staying with us and providing feedback. We hope to see you again soon.

10/10 (非常に良い)

Gary

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location! Easy walk to shopping and lots of restaurants. Room was great, clean and confortable.
2023 年 8 月に 4 泊滞在