The staff here could not have been friendlier or done more for us. Always on hand and asking if we needed anything. One small complaint would be the bed was too soft but seems to be normal for most hotels now to have soft mattress. Location was fabulous - 4 min walk to most places we wanted and only 10 to bus station. Would book here again.
Cheryl
2024 年 3 月に 3 泊滞在
2/10 (非常に不満)
DAVID、fort worth
家族旅行
2024 年 3 月 11 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The Staff was super friendly and very accommodating. The problem was that they did not have the facilities nor the infrastructure to work with. Firstly, we had trouble finding the entrance as it is behind the hotel in an alley way surrounded by trash cans and dead rodents. The picture in Expedia is extremely deceiving. The ocean front Split area has a disgusting sewage odor that my wife, daughter and I could barely put up with. The restaurants close around 5pm and sometimes earlier that the stated online times "if they choose to do so". The room itself was crooked. My wife and I actually propped pillows underneath ourselves as we felt as though we were going to roll out of bed. I know that sounds ridiculous and we have never encountered this before throughout visiting almost 100 countries but it is true about our room here.