Everything was just dirty. Sheets had stains, Bathroom counters were not cleaned, toilets were not cleaned. The only thing worth the stay was they had a shuttle to the Notre Dame game. But, so did the other hotels. Not worth the almost $600.00 for 2 nights that we paid.
Aaron
2024 年 9 月に 2 泊滞在
6/10 (普通)
Melissa
2024 年 9 月 6 日
良かった点 : スタッフとサービス
The overall stay was alright. But the door to the room had a half inch gap at the bottom, the tub was lumpy causing water puddles and the parking area was super sketchy to be in and around in the evening.
Melissa
2024 年 8 月に 2 泊滞在
4/10 (不満)
Freida
家族旅行
2024 年 8 月 27 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The tub had a liquid substance in it. As well as several dirty rings around it. When I inquired about it a man was sent upstairs with a can of cleaning agent. He insisted it was just water that had not drained. He said he could give us a different room so we went in and that bathroom had standing liquid in the tub and on the floor. Refused to wash the tub and became condescending towards me. Slept there the first night, but did not stay the second night, as I did not know what the substance in the tub was. Nor did I feel comfortable he was very condescending. Bedroom area has floors, beds updated but not the cleanest.
Freida
2024 年 8 月に 2 泊滞在
2/10 (非常に不満)
Juanita
出張
2024 年 8 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great
Juanita
2024 年 8 月に 1 泊滞在
2/10 (非常に不満)
Karen
家族旅行
2024 年 8 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The lobby was stifling hot, the AC in the guest room did not work, the tv did not work, bathroom was filthy, staff were untrained and unprofessional. Expedia should remove the hotel from their website.
Karen
2024 年 8 月に 1 泊滞在
4/10 (不満)
Dan
家族旅行
2024 年 8 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was not rude yet impersonal and indifferent. Staff wore flip flops.
Carpets in hall in desperate need of a vacuum. Windows appeared to have been wiped but were all streaky.
Bare minimum was done prepping rooms for guests. Had to request another room as the bathroom wasn’t cleaned (hair on floor etc).
No elevator. No hellos, goodbyes or thank you’s. Really disappointed in the entire experience relative to its close proximity of Notre Dame, St Mary’s and Holy Cross. Seemed like many families were staying there for ‘move-in’ weekend at these colleges.
Could have been more prepared and enthusiastic.
Dan
2024 年 8 月に 3 泊滞在
10/10 (非常に良い)
Brice
家族旅行
2024 年 8 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
Brice
2024 年 8 月に 2 泊滞在
6/10 (普通)
William
2024 年 8 月 24 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Mid quality hotel. Hard to believe that many stars. Ok breakfast. Shower had hair. Strange people walking around. No elevator. Good enough, but just missed the mark in many respects.
William
2024 年 8 月に 1 泊滞在
8/10 (良い)
Yvon
2024 年 8 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great staff
Yvon
2024 年 8 月に 1 泊滞在
2/10 (非常に不満)
Diane
2024 年 8 月 20 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Toilet didn’t flush and they didn’t care. Overflow. Couldn’t use the bathroom.
Diane
2024 年 8 月に 1 泊滞在
4/10 (不満)
Brad
家族旅行
2024 年 8 月 18 日
Nothing special but for the price we only had to change rooms twice to get an air conditioner that either works or didn’t leak. Overall it is not clean as several had mentioned. Very nice staff just not keep clean as a rule. Elected not to do breakfast.
Brad
2024 年 8 月に 1 泊滞在
4/10 (不満)
Welner
2024 年 8 月 17 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Bathrooms were not clean, towels were not clean
Welner
2024 年 8 月に 1 泊滞在
8/10 (良い)
Tommy
2024 年 8 月 13 日
良かった点 : 清潔度、設備とサービス
Nice
Tommy
2024 年 7 月に 1 泊滞在
8/10 (良い)
Efrain
2024 年 8 月 5 日
Efrain
2024 年 8 月に 3 泊滞在
4/10 (不満)
michael
カップルで旅行
2024 年 8 月 5 日
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度、設備とサービス
The room was not clean. Hair and stains on the bedding and in the shower. The toilet ran for most of our stay. The service staff attempted to fix it but were unsuccessful. I was disappointed on the marijuana smell in a non smoking facility. Over all the stay was not great. Would not recommend for future visits.
michael
2024 年 7 月に 1 泊滞在
8/10 (良い)
wilma
家族旅行
2024 年 8 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The place is very nice, there were kids hanging outside at night making noise, think a party was going on in one of the rooms, dirnking and smoking ID's shuld be checked . I would have liked the front desk to let you know no room service. the message was on mirror we didn't see it till after. breakfast was great. staff was nice.
wilma
2024 年 8 月に 2 泊滞在
4/10 (不満)
brian
2024 年 8 月 1 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The shower had mold in it, stains on ceiling, and the cable does not work.
brian
2024 年 7 月に 1 泊滞在
10/10 (非常に良い)
Trey
2024 年 7 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice little stay, not too expensive per night, and a great little breakfast house is across the recommend that I highly recommend!
Trey
2024 年 7 月に 2 泊滞在
6/10 (普通)
Joyce、Okemos
カップルで旅行
2024 年 7 月 28 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room floor was sticky. Toilet dirty. Bathroom over all was in not very good shape. Toilet itself was low to floor & would be difficult for older person to get off from as there is no handicap bar except in shower. Bed was decent as was size of room. Bedside light was missing light bulb.
Joyce
2024 年 7 月に 2 泊滞在
6/10 (普通)
Marko
2024 年 7 月 28 日
気になった点 : 施設のコンディションと設備
Bathroom is terible
Marko
2024 年 7 月に 1 泊滞在
8/10 (良い)
Julie
2024 年 7 月 28 日
Julie
2024 年 7 月に 1 泊滞在
2/10 (非常に不満)
Leanne、Oakville
グループ旅行
2024 年 7 月 28 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This property is unsanitary and unsafe. The check in process was easy but the overall hotel was disgusting. The room smelled of stale smoke and we could smell people smoking cigarettes and marijuana in their rooms. The rooms were disgusting and not cleaned. Hair, pubic hair, dirt and soap scum in the shower. Sheets were dirty and stained. Missing pillow cases with dirty makeup covered pillows. Sprinkler in room was covered in tape. If there was a fire you would be in harms way. Window to room was left unlocked and had no screen in it. Was asked to view 2 other rooms on the second floor to see if we wanted to change rooms and they were in worse condition then the one we were assigned. This hotel is a safety concerned and needs to be reviewed. The only nice thing was the lovely staff Annie who checked us in and out and tried to do everything she could in her power to help.
Leanne
2024 年 7 月に 2 泊滞在
4/10 (不満)
Susan
家族旅行
2024 年 7 月 27 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property definitely has potential but it will take a lot. The rooms were clean-ish. We had to switch rooms because the sheets were dirty in the first 2 rooms and then had to get the sheets changed on one of the beds in the second room. The bathrooms left a lot to be desired. The toilet in one of our rooms did not flush and then ran all night long. My husband had to turn off the water to get it to stop. The floors in the showers were gross and we had to stand on towels to shower. Apparently the smoking area outside was right next to our rooms as periodically we could smell smoke as it was being brought in by the A/C units. It was also very noisy and we could hear the people fighting in the room next door, doors slammed all night long and we could hear every single person who walked down the hall. The breakfast was very limited in the morning with only apples, toast (white) and waffles available. We ended up stopping for breakfast after checking out. Fortunately we only stayed one night.