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ディアナ シティの口コミ

ディアナ シティ
Corso Italia, 5, Sorrento, NA

口コミ

8.2

とても良い

評価 10 - 30 件の口コミ中 11 件が非常に良い" "
評価 8 - 30 件の口コミ中 14 件が良い" "
評価 6 - 30 件の口コミ中 3 件が普通" "
評価 4 - 30 件の口コミ中 1 件が不満" "
評価 2 - 30 件の口コミ中 1 件が非常に不満" "

9.0/10

清潔度

8.4/10

スタッフとサービス

8.0/10

施設のコンディションと設備

口コミ

8/10 (良い)

ルネルネ、日本

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
素敵なホテルでした
ソレント駅からスーツケースを転がして徒歩15-20分ほどです。辛いですが、歩ける距離なのは助かりました。メインの広場までは10分ほど、港までは15-20分ほどでした。 大通りに面して居るので安全でした。 部屋はオシャレで清潔でした。窓を開けたら小さいベランダがあり、そこで洗濯物を干すことができました。 ホテルの受付までの階段が少し辛かったのと、レセプションがほぼ無人だったのが唯一マイナスですが、満足できました。

2/10 (非常に不満)

Kamin

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Room smelt terrible and had ants
Whenever we got back to the apartment there was a terrible smell and we had to open the windows. Room faced the main road so it was very noisy. The smell came from the sink in the toilets or there must have been some sort of ventilation issue. On the 4th day we found ants everywhere in the morning. It may have been because I left a juice box on the table. Still... It was very unpleasant and hardly romantic.
General Managerからの返信 (投稿日 : 2016 年 10 月 24 日)
Dear customer, I regret that wrote this review, but here in the hotel we were never told anything about this problem. It occurs to me that does not reflect the truth as cleanliness is our strong point and the rooms are cleaned daily. Unfortunately we can not handle even the ants, so it he has found someone in the room will certainly was for leaving food in the whole room. Very sorry for this review and recommend for your next stay to talk to the staff at the Hotel if you have problems in the room!!!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good location, good price
Over Via del Corso. Petite, quiet, safe and clean. Good for the price.
Diana Cityからの返信 (投稿日 : 2016 年 10 月 24 日)
Thank you for your review. See you, maybe, the next time in Sorrento

10/10 (非常に良い)

SANGHEE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Convenient and good price
A clean and convenient hotel in walking distance from a train station
General Managerからの返信 (投稿日 : 2016 年 10 月 24 日)
Thank you for your good review Staff

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Molto Soddisfatto
unico handicap 2do piano senza ascensore ma disponibilità del personale superlativa
General Managerからの返信 (投稿日 : 2016 年 10 月 24 日)
Grazie mille per la buona recensione. Alla prossima

10/10 (非常に良い)

Xiang-Yi、Taiwan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sorrento美好的一晚
接待我們的Annalisa非常親切，熱心的介紹附近景點以及餐廳，細心的跟我們介紹當地美食。因為有她，讓我們這趟旅程增添了不少回憶。是個很值得推薦的住宿選擇。
Anniからの返信 (投稿日 : 2015 年 11 月 19 日)
Dear Xiang thank you for all! I hope that we can see in the future. Sincerely yours Annalisa

8/10 (良い)

Rodrigo、Rio de Janeiro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bom no geral
Quarto amplo e confortável, e funcionários muito simpáticos e pretativos. Havia uma máquina de café expresso no corredor para uso dos hóspedes e mesmo não oferecendo café da manhã nos disponibilizaram torradas, biscoitos, geléia e manteiga no quarto. Ponto fraco é a Internet péssima, diria até inexistente visto que conecta mas não funciona, e na primeira manhã a água do chuveiro estava gelada! Mas depois que teclamamos não houve mais problemas e pudemos tomar todos os banhos com água quente. Ah, faltou informar que o hotel é bem localizado próximo ao centro e curta distância da estação de trem e do porto.
Anniからの返信 (投稿日 : 2015 年 11 月 20 日)
Dear guest, thank you so much for the wonderful comments that addressed our structure! It 's really a great satisfaction for us when our customers are excited about their stay at Diana City! Back soon

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Anniからの返信 (投稿日 : 2015 年 11 月 20 日)
Dear guest, thank you so much for the wonderful comments that addressed our structure! It 's really a great satisfaction for us when our customers are excited about their stay at Diana City! Back soon

10/10 (非常に良い)

Tim、Florida

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Location near shopping and restaraunts
This was an incredibly convenient hotel near shopping and restaurants. Price was right and nice condition. Parking is just down the street towards Grande Marina, but the hotel is difficult to locate. Look for the yellow building at the end of the one way street through downtown. It is across the street from the hospital. No elevator, but stairs are not bad. Our room was not on the street, so we were not bothered by any street noise. I would stay here again.
Annalisaからの返信 (投稿日 : 2015 年 9 月 8 日)
Dear Customer Thank you for your excellent comment. We hope to come back and see us soon, we will be happy to answer all your needs to offer a familiar and therefore, a dream vacation in a dream location

6/10 (普通)

Gary、Glasgow

良かった点 : 清潔度、スタッフとサービス
Nice place to stay on the Main Street in Sorrento
Stayed for 2 nights during July 2015. The rooms are very small and basic but, clean. We were only in them to sleep, as we were out all day. The hotel is on the Main Street in Sorrento around a 10 min walk from the train station. You can walk around Sorrento no problem, from the hotel. There is a room where you can help yourself to coffee, whenever you want and a little basket inside each room with snacks and cartons of juice and our room had a fridge with water inside for us.
Anniからの返信 (投稿日 : 2015 年 9 月 7 日)
Dear guest, thank you so much for the wonderful comments that addressed our structure! It 's really a great satisfaction for us when our customers are excited about their stay at Diana City! Back soon!

8/10 (良い)

Jason、Charlotte, NC

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel and Annalisa at the front desk was very friendly.
Anniからの返信 (投稿日 : 2016 年 1 月 23 日)
Dear Jason thank you for your best rewiev. Best Regards Annalisa

10/10 (非常に良い)

Katherine、Florencia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Me volvería a hospedar aquí, muy recomendado
El hotel está ubicado en la calle principal de Sorrento, muy cerca de la estación, del puerto y de las tiendas y restaurantes. Todo está accesible caminando. Quedamos fascinadas porque hay café y té de cortesía a la hora que desees, tú te lo preparas. El desayuno sólo son unas galletitas que te dejan en el cuarto así que no es realmente un desayuno pero el cuarto muy cómodo y la regadera buena.
Anniからの返信 (投稿日 : 2015 年 9 月 7 日)
Querido invitado, muchas gracias por los maravillosos comentarios que abordaron nuestra estructura ! Es realmente una gran satisfacción para nosotros cuando nuestros clientes están entusiasmados con su estancia en la ciudad de Diana ! ¡Vuelva pronto!

10/10 (非常に良い)

YACHUN、Taiwan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good
房間很棒！
Anniからの返信 (投稿日 : 2015 年 11 月 20 日)
Dear guest, thank you so much for the wonderful comments that addressed our structure! It 's really a great satisfaction for us when our customers are excited about their stay at Diana City! Back soon

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
extremely noisy room
Hotel staff was very friendly and nice but hotel was awful. Beds were extremely uncomfortable and the hotel was beyond noisy. Couldn't get a decent night sleep and heard absolutely every noise
Anniからの返信 (投稿日 : 2015 年 9 月 8 日)
Dear Customer Thank you for your comment. We hope to come back and see us soon, we will be happy to answer all your needs to offer a familiar and therefore, a dream vacation in a dream location

10/10 (非常に良い)

antonio、Battipaglia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Camera comodissima, centrale, personale gentilissimo e disponibile

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location!
The location was awesome - only a short walk to Sorrento's central piazza.

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
Good location
Small, clean basic family room kids loved bunk beds, a little road traffic noise but beds and pillows comfortable. Breakfast basket could be improved with crosiants and bread to go with jams. Appreciated the fridge in room, Rosa friendly on arrival but did not see her for rest of stay room service provided daily. Overall good basic accomodation suitable for a short 1 or 2 night stay.
Annalisaからの返信 (投稿日 : 2015 年 9 月 7 日)
Dear Customer Thank you for your excellent comment. We hope to come back and see us soon, we will be happy to answer all your needs to offer a familiar and therefore, a dream vacation in a dream location

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

6/10 (普通)

Mono Viajero、Perú

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 客室の快適度
BED AND BED, PARA PAREJAS DE PASO
Solo regular. Bien ubicado en pleno centro y con un parking de pago a 300 metros, parecía prometedor. Sin embargo, no tenía ascensor y uno tenía que subir dos |unos 50 escalones con su equipaje, asi que esté listo para el esfuerzo. Habíamos solicitado una habitación tranquila pero nos dieron uno junto a donde estaba una cafetera central y los ruidos de los otros pasajeros nos despertaron varias veces. El refrigerador no funcionó dos de los tres dias que estuvimos alli. La decoración de la habitación era surrealista color rojo fuerte con cortinas de tul alrededor de la cama que impedían el libre movimiento y que seguramente podrían se el sueño de pasajeros por horas. En suma, es un buen albergue para parejas que no vayan a dormir.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
bien mais bruyant
La rançon d'ètre sur la principale voie de Sorrento:le bruit. Bizarrement, comme pour notre précédent b&b, pas de breakfast... Peut être une coutume italienne.

8/10 (良い)

youngiah couple、Cornwall, UK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
does what it says on the tin
Handy location on main shopping road, 5mins to central square, 10mins to bus/trains. Breakfast basket came with jams, Nutella & juices with a great coffee making facility & microwave in the corridor. Everything was really clean with friendly and helpful staff. Almost 24hr traffic noise but surprisingly got used to it in the background & slept v well. This is not five star but for the price we were v comfy & happy. Having said that, we asked for the hotel to arrange a transfer from Naples Airport (about an hr away) & were greeted by a chauffeur type & Mercedes for not that much more than the official coach transfer.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

Jess

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A pleasant air conditioned room and very friendly reception staff. A good location close to the 'old town' in Sorrento. The only downside was a poor breakfast (our worst in a month long stay in Italy, generally staying in cheaper accommodation) the basket for which wasn't replenished with fruit juice each day unless we asked.

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic little place
Totally exceeded expectations, located a reasonable stroll from the station this place is more self catering than a hotel, you get a key and reception is not manned 24hrs (there is a small kitchen with coffee maker and microwave for guests plus the free wifi and SKY tv) woman who welcomed us was so nice and helpful gave us a good talk through the local area and recomended some nice restaurants. We even got a personal e-mail from the hotel before we arrived (nice touch) the hotel has a bright and hap hazard colour scheme which I thought really made the place unique. Such a shame it only has 3 stars because it should be more considering the other "3 Stars" we stayed in around the area

8/10 (良い)

Mel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ok location
Good location, close to "old city", about 10 blocks to train. Extremely steep walk from ferry dock, we took bus to Tasso Piazza and then walked 6 blocks to hotel. Breakfast was packaged items with coffee maker in common space. Staff was helpful and pleasant but available for limited hours. Room was air conditioned, internet was only available in reception area. There is no lift and hotel is 2 flights up.

10/10 (非常に良い)

Jeff、Hong Kong

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful Hotel!
We had a great stay at Diana City Hotel during the off-season in Sorrento ... the hotal is on the main road, and easily within walking distance from the train station. Great little restaurants very close by, and a couple little grocery stores across the street. The room itself was very clean, and very comfortable. The owner was very friendly and accommodating. We would definitely stay here again!

8/10 (良い)

Edward、Bristol UK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Diana City in Sorrento, lovely!
not huge rooms, but plenty of space for 2 and as there is so much to do locally a bigger room wouldn't be needed. A 5-10 min walk from the train/bus station, likewise to the port. Our room was fairly quiet and clean, good air conditioning, wifi, built in hair drier and sky tv. Staff were friendly and gave good advice, the one issue we had was a v firm mattress which they swapped for a softer one. If you are looking for luxury then this isn't the place, but it is reasonable value, friendly and somewhere comfy to crash.