Thank you for your feedback and rating. We appreciate your input. We'll strive to improve our services to ensure a better experience for you in the future. If you have any further comments or if there's anything specific we can assist you with, please feel free to let us know. Your satisfaction is important to us.

ご滞在中に騒音と受付スタッフの態度に関して不快な思いをされたこと、心よりお詫び申し上げます。上海浦东机场华美达广场酒店では、すべてのお客様に快適で心地良い滞在を提供することを目指しておりますが、この度はその標準に達していなかったことを深く反省しております。お客様からのご指摘は真摯に受け止め、騒音問題の改善とスタッフの接客態度に関して速やかに見直しを行い、今後このような問題が再発しないよう徹底して参ります。お客様にはご不便をおかけし、申し訳ございませんでした。この度のご経験にも関わらず、再度当ホテルをご利用いただける機会がございましたら、改善されたサービスをご提供できるよう努めます。お客様の貴重なご意見をいただき、ありがとうございました。

Dear Guest,Thank you for taking the time to provide feedback on your stay at Ramada Plaza Shanghai Pudong Airport. We appreciate your comments on our convenient location near the airport. However, we are truly sorry to hear about your disappointment with our facilities and the quality of food during your stay. Your feedback is crucial to us as it helps us identify areas where we can improve.Please rest assured that we take your concerns seriously and will address them with our management and culinary teams to ensure our standards are not only met but exceeded. Our goal is to provide a comfortable and enjoyable experience for all our guests, and it's clear we fell short in your case.We hope you will give us another opportunity to demonstrate our commitment to your comfort and satisfaction in the future.

お客様のフィードバックを共有いただきありがとうございます。シャトルバスの運行時間についてご注意いただいたこと、ありがとうございます。また、ホテルが空港に近く、綺麗だというお言葉を嬉しく思います。お客様が快適な滞在を楽しんでいただけたことをうれしく思います。次回のご利用を心よりお待ちしております。何かご質問やご要望があれば、どうぞお知らせください。

Thank you for your five-star rating! We're thrilled to hear that you had a great experience during your stay. If you have any additional comments or suggestions for us, please feel free to share. We look forward to serving you again in the future and maintaining our high-quality service.

Thank you for providing a rating. If there are specific aspects of your stay that contributed to the 3 out of 5 rating, or if you have any feedback or suggestions for improvement, please feel free to share. We value your input and aim to enhance our services based on guest experiences. If there's anything specific you'd like to discuss or address, please let us know. We appreciate your feedback.