Dear guest,The all inclusive service is no longer available.Our accommodation options are: bed and breakfast and only accommodation. Food and beverages are pay as you go (à la carte).Kind regards,

Dear guest,We value the score given to our hotel and we hope you will give us another opportunity to improve it.Your observations are well received, We are constantly evolving so that each experience offered exceeds the previous one.Kind regards,

Dear guest,We value the score given to our hotel and we hope you will give us another opportunity to improve it.Thanks for your visit.Kind regards,

Dear guest,It fills us with satisfaction to confirm through your review that you were able to enjoy a fantastic experience as described and that all our facilities and services lived up to your expectations.We look forward to your next visit and please do not hesitate to contact us for any assistance you may require.Kind regards,

Dear guest,We appreciate taking part of your time to share the details of your stay.We regret that you encountered atypical situations of our service brand, your review is definitely not the impression we want to leave our valued guests. Please receive our sincere apologies for any incident caused by us.We hope to have a new opportunity to receive you to offer you the treatment you deserve.Kind regards,

Dear guest,Let us apologize for not exceeding your expectations in some aspects of your stay with us. All your comments have been shared with the head departments involved. Certainly, our guests’ feedback are the best tool we can use to improve our services, and you can be self-confident we will be taking corrective measures to prevent any future occurrence.With that been said, it would be a pleasure for us to welcome you back during a future visit.Kind regards,

Dear guest,Thank you for taking some of your time to write to us.We are glad to know that you felt comfortable with the attention received from our team of collaborators.Your observations are well received and will be taken into account, we are always open to listen to our guests.We hope to see you soon.Best regards,

Dear guest,At Be Live we take the safety and well-being of our guests very seriously.Our most sincere apologies for what you witnessed, our security department is always alert to identify any behavior out of place.We hope you give us a second chance, we promise you a renewed experience.Kind regards,

Dear guest,Let us apologize for not exceeding your expectations in some aspects of your stay with us. All your comments have been shared with the head departments involved. Certainly, our guests’ feedback are the best tool we can use to improve our services, and you can be self-confident we will be taking corrective measures to prevent any future occurrence.With that been said, it would be a pleasure for us to welcome you back during a future visit.Kind regards,

Dear guest,We apologize for your negative experience and thank you for taking the time to provide us with feedback. Since it is our priority to ensure that all guests receive an exceptional vacation experience, your feedback can only help us make future improvements.We are sorry that our hotel did not meet your expectations. We have noted every issue you had and this information will be passed on to the manager involved for further review as guest satisfaction is our top priority.We hope to have the opportunity to serve you once again in the future.Kind regards,

Dear guest,We appreciate taking part of your time to share the details of your stay.We regret that you encountered atypical situations of our service brand, your review is definitely not the impression we want to leave our valued guests. Please receive our sincere apologies for any incident caused by us.We hope to have a new opportunity to receive you to offer you the treatment you deserve.Kind regards,

Dear guest,We want to thank you for your preference in selecting our property for your vacation.We appreciate the recognition of the wonderful work of our staff, who with their genuine kindness and dedication to their duties make guests like you take away beautiful memories of their vacations. We are pleased to know that our beautiful beach and facilities in general were to your liking.It will be a pleasure to serve you again.Kind regards,

Dear guest,We extend our gratitude for your visit and evaluation.We are extremely pleased to note that your vacations have been to your complete satisfaction and that the distinguished service that characterizes our hotel has created a positive effect on your visit.We look forward to welcoming you on a new occasion.Kind regards,

Dear guest,Thank you for choosing us as your vacation destination.We value your comments as they show us the points on which we should pay more attention and thus provide better service.It will be a pleasure to receive you again.Kind regards,

Dear guest,We appreciate taking part of your time to share the details of your stay.We regret that you encountered atypical situations of our service brand, your review is definitely not the impression we want to leave our valued guests. Please receive our sincere apologies for any incident caused by us.We hope to have a new opportunity to receive you to offer you the treatment you deserve.Kind regards,

Estimada huésped,Valoramos el tiempo invertido en escribirnos.Queremos agradecerle sinceramente sus observaciones, puesto que son muy importantes para nosotros y nos muestran los aspectos a los que debemos prestar especial atención con el fin de seguir mejorando nuestros servicios.Esperamos contar con una segunda oportunidad en la que podamos mejorar su reciente experiencia.Saludos cordiales,

Estimado huésped,Le ofrecemos nuestras disculpas por su experiencia negativa y le agradecemos por tomarse el tiempo para enviarnos un comentario. Dado que es nuestra prioridad garantizar que todos los huéspedes reciban una experiencia vacacional excepcional, sus comentarios solo pueden ayudarnos a realizar mejoras en el futuro.Esperamos contar con una segunda oportunidad de brindarle una experiencia renovada.Saludos cordiales,

Dear guest,Thank you for choosing us as your vacation destination.We are pleased to know that you fully enjoyed your stay and that we met your expectations.We hope to see you soon.Kind regards,

Dear guest,Thank you for choosing to stay with us and sharing your impressions. We are sorry to read that we were unable to meet your expectations.We would like to extend our sincere apologies for the deficiencies you have experienced and we take this opportunity to invite you to visit us again, we promise you a renewed stay.Kind regards,

Dear guest,We value the score given to our hotel and we hope you will give us another opportunity to improve it.Your observation is well received, We are constantly evolving so that each experience offered exceeds the previous one.Kind regards,

Dear guest,Let us apologize for not exceeding your expectations in some aspects of your stay with us. All your comments have been shared with the head departments involved. Certainly, our guests’ feedback are the best tool we can use to improve our services, and you can be self-confident we will be taking corrective measures to prevent any future occurrence.With that been said, it would be a pleasure for us to welcome you back during a future visit.Kind regards,

Dear guest,Let us apologize for not exceeding your expectations in some aspects of your stay with us. All your comments have been shared with the head departments involved. Certainly, our guests’ feedback are the best tool we can use to improve our services, and you can be self-confident we will be taking corrective measures to prevent any future occurrence.With that been said, it would be a pleasure for us to welcome you back during a future visit.Kind regards,

Dear guest,We are glad to know that you were able to enjoy your stay, our mission is that those who visit us live a memorable experience.We invite you to continue choosing us as your vacation destination.Kind regards,

Dear guest,Let us apologize for not exceeding your expectations in some aspects of your stay with us. All your comments have been shared with the head departments involved. Certainly, our guests’ feedback are the best tool we can use to improve our services, and you can be self-confident we will be taking corrective measures to prevent any future occurrence.Regarding the charge you mention, we see everything in order with your reservation, if you can send us photos of what you tell us, we will gladly assist you to clarify any misunderstanding.Kind regards,

Dear guest,We appreciate the time you took to write to us.We are sorry to hear that your stay did not meet your expectations. We are always open to listening to our guests in order to offer an increasingly improved experience.We hope you will give us a second opportunity to stay in our facilities.Best regards,

Estimado huésped,Lamentamos no haber cumplido con sus expectativas, como hotel nuestra misión es crear experiencias memorables para quienes nos visiten, cualquier comportamiento que no este en esa dirección no representa nuestra marca de servicio.Esperamos contar con una segunda oportunidad en la que podamos mejorar su reciente estadía.Saludos cordiales,

Dear guest,We appreciate the time you took to write to us.We are sorry to hear that your stay did not meet your expectations. We are always open to listening to our guests in order to offer an increasingly improved experience.We hope you will give us a second opportunity to stay in our facilities.Best regards,

Dear guest,Your opinion is very important to us, we are always constantly improving, for this reason the aspects mentioned for you will be taken into account.We hope to have you once again in our facilities to offer you an unforgettable experience as you deserve.Best regards,

Cher invité,Merci d'avoir choisi de rester avec nous et de partager vos impressions. Nous sommes désolés de lire que nous n'avons pas pu répondre à vos attentes.Nous tenons à vous présenter nos sincères excuses pour les manquements que vous avez subis et profiter de cette occasion pour étendre l'invitation à nous rendre visite à nouveau, nous vous promettons un séjour renouvelé.Avec nos meilleures salutations,

Dear guest, Thank you for taking some of your time to write to us. We are glad to know that you were able to enjoy your stay, our mission is that those who visit us live a memorable experience. We invite you to continue choosing us as your vacation destination. Kind regards,

Dear guest, Thank you for choosing us as your vacation destination. We are glad to know that you were able to enjoy your stay, our mission is that those who visit us live a memorable experience. Your observations are well received, We are constantly evolving so that each experience offered exceeds the previous one. It will be an honor to receive you again. Kind regards,

Estimada huésped, Lamentamos la opinión que se ha llevado referente al servicio y que no hayamos cumplido con sus expectativas. Siempre nos esforzamos en preguntar a nuestros huéspedes mientras están en el hotel sobre cómo están pasando sus vacaciones e identificar cualquier área de oportunidad para resolverlo de inmediato y así garantizar la satisfacción de quienes nos visitan. No obstante, sus comentarios serán tomados en cuenta pues es nuestro objetivo ofrecer un servicio de calidad. Muchas gracias por visitarnos y esperamos nos brinde otra oportunidad en el futuro. Saludos cordiales,