Ratings based on 528 Verified Reviews

4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 7, 2019
Lovely comfortable and super clean rooms. Check in staff was great and spoke English. Just missing some bottles of water in rooms, that would have been perfect.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 31, 2019
5 out of 5
by A verified traveler from Tokyo

Posted May 27, 2019
Love everything. Best location, super easy to get around. The staffs are very friendly and the room & service is very worth the price.
5 out of 5
by A verified traveler

Posted May 19, 2019
Room better then other hotels
5 out of 5
by A verified traveler from Hong Kong

Posted May 16, 2019
Location is excellent. Close to all shopping areas, tourist attractions and transport hubs. Property is well kept. Staff are professional and helpful though some may not speak fluent English. Room is tidy and well equipped with all necessary facilities. Room size may be small but the layout is user friendly & well furnished. Perhaps, the only complaint is insufficient space for large luggage. Will definitely recommend to others.
5 out of 5
by A verified traveler

Posted May 4, 2019
Clean and new room, staffs are very friendly and helpful. But the choice of food at breakfast is quite limited, hotel parking is also a bit expensive.
5 out of 5
by A verified traveler

Posted May 1, 2019
It was a business man or woman hotel, convenient to everything, trains, shopping, china town, and restaurants.
5 out of 5
by A verified traveler

Posted Apr 28, 2019
Great location that is quiet but close to the main station and lots of restaurants and shopping. Hotel is very clean and breakfast is very good. Rooms are spacious and comfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 19, 2019
5 out of 5
by A verified traveler

Posted Apr 19, 2019
Nice quiet location yet it is only 10 min walk from Sannomiya station. Room was clean and comfortable and bathroom was super modern with quality toiletteries.