This was the first time I have checked out of a hotel early after having a non-refundable room.
For those looking to stay here in the next few months, I would suggest going elsewhere. The hotel is undergoing major renovations and many of the amenities are not available, plus the noise and dust do not make for a pleasant stay.
When we first arrived, the lobby was being torn down around us, and we were informed that there would not be any hot breakfast available for the duration of our stay. (they did have a very makeshift basic continental breakfast)
Inconvenient, yes, but at least they had a gym and laundry facilities we could use. Well the next day I went downstairs to find those were closed down and being dismantled as well. Well at least I could use the hot tub....nope closed as well. Disappointed, I went to take the elevator back up to the room only to find one of them out of service, which it remained for the duration of our stay.
I tried to retreat to the room to try and get some rest. Not to be because the jackhammering of the renovations began in earnest directly below us first thing in the morning and lasted all day.
I fully understand that improvements have to be made, however the management should have closed the entire hotel rather than have frustrated guests.
The staff were trying their best and were very helpful, however they should not have to be put in a position of constantly having to apologize for poor planning by management.