ハイアットプレイスダーラムサウスポイントの口コミ

10/10 (非常に良い)

Tadashi

家族旅行

2023 年 10 月 6 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Room is wide and very spacious.

2023 年 10 月に 3 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2023 年 10 月 7 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Aaliyah

家族旅行, グループ旅行

2024 年 4 月 22 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Overall great experience

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Sarah

出張

2024 年 4 月 18 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I enjoyed my stay here. I loved that there was a coffee shop right across the street and a grocery store which made it really convenient. I felt safe and really enjoyed the outdoor patios.

2024 年 4 月に 3 泊滞在

Guest Services Managerからの返信 (投稿日 : 2024 年 4 月 19 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Jeffrey、Charlotte

カップルで旅行

2024 年 4 月 16 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Nice place

2024 年 4 月に 3 泊滞在

Guest Services Managerからの返信 (投稿日 : 2024 年 4 月 19 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Paula R

2024 年 4 月 12 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Easy check-in. Staff were very nice. Hotel is very accessibvle and close to lots of restaurants and shops.

2024 年 4 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 4 月 13 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Abby

カップルで旅行

2024 年 4 月 9 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Well appointed rooms and lobby areas. Outdoor areas are great.

2024 年 4 月に 3 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 4 月 11 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Manjula

カップルで旅行

2024 年 4 月 9 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Access was convenient. We stayed to attend a wedding in the vicinity and the Hyatt Place was central to all associated events. The room was pricy, not sure if something local was foing on or if it's just to be expected post pandemic now. Unclean hair dryer was a put off, but otherwise the stay and breakfast options were good.

2024 年 4 月に 3 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 4 月 11 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Sherica

家族旅行

2024 年 4 月 7 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

We came in town for the dreamville festival and we checked in late in the evening and the gentleman LA was so accommodating and warm. I will definitely book again

2024 年 4 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 4 月 11 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

2/10 (非常に不満)

Quentin

2024 年 4 月 2 日

2024 年 3 月に 1 泊滞在

8/10 (良い)

Danae

2024 年 4 月 2 日

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Ryan

家族旅行

2024 年 3 月 31 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Service was great. LA at the front desk was awesome. Breakfast was very good.

2024 年 3 月に 2 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 4 月 6 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

maren

家族旅行

2024 年 3 月 31 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Staff is friendly and super accommodating. The location is perfect & the room is lovely .

2024 年 3 月に 2 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 4 月 6 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Charles

出張

2024 年 3 月 27 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I can't wait to visit again

2024 年 3 月に 5 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 3 月 28 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Norman

2024 年 3 月 25 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

No complaints. Great staff.

2024 年 3 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 3 月 28 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 (良い)

Carrie

2024 年 3 月 25 日

良かった点 : 清潔度、スタッフとサービス

2024 年 3 月に 2 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 3 月 28 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Samuel

2024 年 3 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Was convenient

2024 年 3 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 3 月 28 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 (普通)

Guy

ペット同伴の旅行, カップルで旅行

2024 年 3 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

The door to the room would not lock when closed. The door handle appeared as if the door were locked but the door could be easily pushed open. A staffer tried a fix and it would then lock if allowed to slam shut with force, but make sure you try to test it by pushing the door. Also, a $75 cleaning fee for a dog is too much. Additionally, there was not a microwave oven in the room and instead there was one located by the elevator for the entire floor to use.

2024 年 3 月に 3 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 3 月 21 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Lakeisha

2024 年 3 月 18 日

2024 年 3 月に 2 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 4 月 11 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Miraida

カップルで旅行

2024 年 3 月 17 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Check in with Ava was a breeze. She was very welcoming and personable. There are dining options that are walking distance and the food does not disappoint. Target is a 10 minute walk too which was really convenient to access as well and there is a supermarket in the adjacent parking lot which is convenient too. The room was immacuate. Breakfast was delicious and its complimemtary. I would definitly recommend.

2024 年 3 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 3 月 19 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Trina

2024 年 3 月 17 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Ive stayed at this property twice. The Customer service is top notch. The Facilities and Rooms are clean. Breakfast is good. Location is convenient for shopping and restaurants.

2024 年 3 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 3 月 19 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Charles

出張

2024 年 3 月 16 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Not now

2024 年 3 月に 5 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 3 月 16 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 (良い)

Bethany

2024 年 3 月 10 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Close to rehab center where my mother was. Easton and out - very clean. Cleaning staff excellent

2024 年 3 月に 2 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 3 月 15 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Gregory

カップルで旅行

2024 年 3 月 7 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Great place to stay

2024 年 3 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 3 月 9 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Vernon

2024 年 3 月 6 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 3 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 3 月 9 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

4/10 (不満)

Pamela

2024 年 3 月 2 日

2024 年 3 月に 1 泊滞在

8/10 (良い)

Gabriel G

2024 年 2 月 29 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

The room was clean, but they never come and cleaned in my stay, must of the time in other hotel they ask about it, also I miss at least a few water bottles in the room, we like the breakfast, service was clean enough to enjoy a meal.

2024 年 2 月に 4 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 3 月 1 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,

10/10 (非常に良い)

Victoria

家族旅行

2024 年 2 月 28 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Great restaurants nearby Nice staff Good breakfast included

2024 年 2 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 3 月 1 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,

8/10 (良い)

Ana Maria

家族旅行

2024 年 2 月 26 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Great stay comfortable and very pleasant staff!

2024 年 2 月に 2 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 3 月 1 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,

10/10 (非常に良い)

Gerard

2024 年 2 月 23 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Very nice location.

2024 年 2 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 2 月 24 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,

10/10 (非常に良い)

Pamela K

カップルで旅行

2024 年 2 月 22 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Sheets and towels were crisp and clean. Staff super friendly.

2024 年 2 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 2 月 24 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,

10/10 (非常に良い)

Miranda

2024 年 2 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Great hotel

2024 年 2 月に 2 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 2 月 20 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

David

カップルで旅行

2024 年 2 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Very nice,

2024 年 2 月に 2 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 2 月 16 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,

10/10 (非常に良い)

Feng、Stonington

2024 年 2 月 12 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Everything is good.

2024 年 2 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 2 月 16 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,

4/10 (不満)

Jennifer

2024 年 2 月 11 日

良かった点 : 清潔度、スタッフとサービス

気になった点 : 施設のコンディションと設備

Overall property was ok. The air conditioner in our room made a terrible noise during the trip so didn’t get any sleep. The second night was able to switch rooms. First night was terrible so just turned it off and slept in hotness.

2024 年 2 月に 2 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 2 月 22 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards,

10/10 (非常に良い)

Joseph

2024 年 2 月 10 日

2024 年 2 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 3 月 21 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Amy

2024 年 2 月 5 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 2 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 2 月 8 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Craig

出張, 小さなお子様連れの家族旅行

2024 年 1 月 29 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Felt like the hotel was in a great location to shopping and restaurants which was very convenient. Room was clean and comfortable. Staff was nice.

2024 年 1 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 1 月 31 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Vince

家族旅行

2024 年 1 月 29 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Lisa at the front desk is awesome, very knowledgeable, friendly and efficient! Room is very comfortable.

2024 年 1 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 1 月 31 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Junk

カップルで旅行

2024 年 1 月 28 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I just wish parking had been better. Other than that, it was a great experience. Staff is amazing, especially the ladies working at night. They were so friendly. Had a drink at the bar every night.

2024 年 1 月に 3 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 1 月 31 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Irvin

カップルで旅行

2024 年 1 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Staff was friendly and very clean room!

2024 年 1 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 1 月 31 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Angela

家族旅行

2024 年 1 月 27 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Very clean. Great breakfast!

2024 年 1 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 1 月 31 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

zoitsa、Garden City

2024 年 1 月 26 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Very nice staff. Clean and new and rooms were modern and furnishings high end compared to other hotels that charge this rate. Would recommend adding free waters at check-in or inside room fridge..Will visit again.

2024 年 1 月に 2 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 1 月 31 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 (普通)

Annette

カップルで旅行

2024 年 1 月 26 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

This hotel is located very close to shopping and great restaurants! The hotel was clean, and the staff was very kind and professional. However, the furniture was very old. There were numerous nicks on the desk and dresser.I have stayed in Hyatt properties before and did not find this to be the norm. We stayed one night.

2024 年 1 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 2 月 2 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

10/10 (非常に良い)

Janet

2024 年 1 月 24 日

2024 年 1 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 1 月 31 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Maricel

出張

2024 年 1 月 24 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Very nice and will be staying here again.

2024 年 1 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 1 月 24 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Kim

2024 年 1 月 23 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Loved the cleanliness of the property and amenities available.

2024 年 1 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 1 月 23 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Karen

出張, カップルで旅行

2024 年 1 月 23 日

良かった点 : スタッフとサービス、施設のコンディションと設備

Didn't like not having a wastebasket under sink. They need a chair or bench by elevator on each floor Would have liked microwave in each room instead of by ice machine. Staff is great especially Noel, LA, Lisa, Ava!

2024 年 1 月に 2 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 1 月 23 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Gregory

カップルで旅行

2024 年 1 月 23 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2024 年 1 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 1 月 23 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 (良い)

Tom

カップルで旅行

2024 年 1 月 22 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

It would be nice if you kept coffee available in the lobby for the entire day. Also, I’d recommend you start installing higher handicap toilets in your rooms for the older folks.

2024 年 1 月に 2 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 1 月 24 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 (良い)

Michelle

2024 年 1 月 20 日

良かった点 : スタッフとサービス、施設のコンディションと設備

Part of my linens were not clean.

2024 年 1 月に 1 泊滞在

Guest Services Manager-Hyatt Place Southpointからの返信 (投稿日 : 2024 年 1 月 24 日)

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

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