ダブルツリーバイヒルトンプトラジャヤレイクサイドの口コミ

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ダブルツリーバイヒルトンプトラジャヤレイクサイドの口コミ

ダブルツリーバイヒルトンプトラジャヤレイクサイド

No 2 Jalan 5/5, Presint 5, Putrajaya, Putrajaya

8.6

非常に良い

9.0/10

清潔度

9.0/10

スタッフとサービス

8.8/10

設備とサービス

8.8/10

施設のコンディションと設備

8.8/10

環境への配慮

8/10 (良い)

MIO

2024 年 3 月 25 日

良かった点 : スタッフとサービス、施設のコンディションと設備

2024 年 3 月に 4 泊滞在

KULPRからの返信 (投稿日 : 2024 年 3 月 27 日)

Thank you for leaving us a good rating. We are pleased that you've had a great stay with us. We look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 (非常に良い)

Toshihiro

カップルで旅行

2024 年 1 月 14 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I wanted to take a walk, if I had enough time, because the area was nice to walk. And the hotel is also good to stay.

2024 年 1 月に 1 泊滞在

KULPRからの返信 (投稿日 : 2024 年 1 月 18 日)

Dear Toshihiro,Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 (非常に良い)

TAKAMITSU

2023 年 10 月 27 日

2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

SATOMI

グループ旅行

2023 年 8 月 31 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

周辺の施設があまりありません。

2023 年 8 月に 2 泊滞在

Adminからの返信 (投稿日 : 2023 年 9 月 1 日)

Dear Satomi,Thank you for leaving us a perfect rating. We are happy to know that you've had a great experience at our resort. We look forward to welcoming you back to our resort soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 (良い)

?

グループ旅行

2023 年 8 月 21 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

部屋は綺麗な気楽になりました。

2023 年 8 月に 1 泊滞在

Adminからの返信 (投稿日 : 2023 年 10 月 2 日)

Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

2/10 (非常に不満)

Tetsuya

2023 年 7 月 29 日

2023 年 7 月に 1 泊滞在

KULPRからの返信 (投稿日 : 2023 年 7 月 31 日)

Thank you for taking the time to rate. Please accept our sincere apology if your stay was not up to your expectation. We look forward to welcoming you back soon at DoubleTree by Hilton Putrajaya Lakeside to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 (非常に良い)

SHUNGO、Arakawa-ku

2023 年 7 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2023 年 7 月に 1 泊滞在

KULPRからの返信 (投稿日 : 2023 年 7 月 25 日)

Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 (非常に良い)

Manami

家族旅行

2023 年 4 月 20 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

洗面の排水が少し悪かったですがそれ以外は全て満足です◎

2023 年 4 月に 3 泊滞在

KULPRからの返信 (投稿日 : 2023 年 4 月 20 日)

Dear Manami,Thank you for leaving us a 5 out of 5 rating. We are pleased that you've had a great stay with us. We look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 (良い)

TATSUYA

2023 年 4 月 4 日

2023 年 4 月に 3 泊滞在

KULPRからの返信 (投稿日 : 2023 年 4 月 28 日)

Dear Tatsuya,Thank you for making us your hotel of choice during your recent trip to Putrajaya. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 (非常に良い)

宿泊されたお客様

出張

2023 年 2 月 14 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Excellent but nothing around the hotel

Hilton quality and very good. Especially the lady in the front was very professional and kind. Only negative is that the breakfast place was far from the building we were staying and when it was raining there was no other option than to get wet...

2023 年 2 月に 5 泊滞在

DoubleTree by Hilton Putrajaya Lakesideからの返信 (投稿日 : 2023 年 2 月 17 日)

Thank you for leaving us a perfect 10 rating. Our team was truly happy to be at your service. We look forward welcoming you back to DoubleTree by Hilton Putrajaya Lakeside in the near future. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 (良い)

Satoshi

家族旅行

2022 年 2 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2022 年 1 月に 1 泊滞在

Ian Barrowからの返信 (投稿日 : 2022 年 2 月 21 日)

Dear Satoshi, Thank you for leaving us a good rating. Hope you've had a great stay and I look forward to welcoming you back soon! Sincerely, Ian Barrow General Manager

10/10 (非常に良い)

?

小さなお子様連れの家族旅行

2021 年 12 月 16 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

プールも良くできていて設備もきれいでよかった

2021 年 12 月に 1 泊滞在

Ian Barrowからの返信 (投稿日 : 2022 年 2 月 21 日)

Dear Valued Guest, Thank you for leaving us a great rating and review. I'm glad you've had a memorable and pleasant stay with us. Good to know our facilities impressed you as well. I look forward to welcoming you back on your next visit to Putrajaya! Sincerely, Ian Barrow General Manager

6/10 (普通)

Amer

カップルで旅行

2024 年 4 月 13 日

良かった点 : 清潔度

気になった点 : 設備とサービス、施設のコンディションと設備

Either you use hot or cold water, you will only get hot water. Overall service was alright, room amenities needs to improve. Hilton is a famous international brand but this one did not meet it's standard.

2024 年 4 月に 1 泊滞在

Azman Imbranからの返信 (投稿日 : 2024 年 4 月 14 日)

Thank you for taking the time to rate. Please accept our sincere apology if your stay was not up to your expectations. We look forward to welcoming you back soon at DoubleTree by Hilton Putrajaya Lakeside to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards, Azman Imbran Duty Manager DoubleTree by Hilton Putrajaya Lakeside

10/10 (非常に良い)

Sarah

2024 年 4 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Stunning hotel's very clean most of all amazing staff and delicious breakfast buffet.

2024 年 4 月に 1 泊滞在

8/10 (良い)

David

2024 年 3 月 30 日

良かった点 : スタッフとサービス、施設のコンディションと設備

Overall, very nice.

2024 年 3 月に 8 泊滞在

KULPRからの返信 (投稿日 : 2024 年 4 月 1 日)

Thank you for making us your hotel of choice during your recent trip to Putrajaya. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 (非常に良い)

VICKY

2024 年 3 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 3 月に 1 泊滞在

KULPRからの返信 (投稿日 : 2024 年 3 月 24 日)

Dear Vicky,Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 (普通)

Ali

2024 年 3 月 13 日

良かった点 : スタッフとサービス

It was a nice stay as an extended layover before coming back to Sydney. Nothing extra wow about this stay - all the bare necessities.

2024 年 3 月に 2 泊滞在

KULPRからの返信 (投稿日 : 2024 年 3 月 24 日)

Dear Ali,Thank you for your review. Our team was truly happy to be at your service. We look forward to welcoming you again soon with a warm cookie!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 (良い)

MUHAMMAD AL AMIN BIN

家族旅行, 小さなお子様連れの家族旅行

2024 年 2 月 19 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

kids friendly

2024 年 2 月に 1 泊滞在

Syazwanからの返信 (投稿日 : 2024 年 2 月 21 日)

Dear Mr. Muhammad Al Amin Bin,Thank you for choosing to stay at DoubleTree by Hilton Putrajaya Lakeside and for sharing your feedback. We truly appreciate your time and input.We're delighted to hear that you found our hotel to be kid-friendly. Ensuring a comfortable and enjoyable experience for families is one of our top priorities, and we're thrilled that we met your expectations in this regard.If you have any further comments, suggestions, or requests, please don't hesitate to reach out to us. We value your feedback and are always looking for ways to enhance our guests' experiences.We hope to have the pleasure of welcoming you and your family back to our hotel in the near future for another enjoyable stay.Warm regards,Syazwan IbrahimAssistant Front Office Manager

10/10 (非常に良い)

Nafa

2024 年 2 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

KULPRからの返信 (投稿日 : 2024 年 2 月 13 日)

6/10 (普通)

habibullah

2024 年 2 月 1 日

良かった点 : 施設のコンディションと設備

気になった点 : スタッフとサービス

its was good place relax , but the stuff stilling money from guests I chose breakfast and pay for it 8$ than morning they told me you have to pay cash , they charged me on property for tourists tax I pay it cash 10 Malaysian but the charged me over my account too which is not honest with people in this way they lose people trust andI will tell all my friends and people . its fine its not big dale for me but in the future they are loser I hope you guys take care of this in future thanks .

2024 年 1 月に 1 泊滞在

KULPRからの返信 (投稿日 : 2024 年 2 月 13 日)

Dear Habibullah,Greetings from DoubleTree by Hilton Putrajaya Lakeside. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to DoubleTree by Hilton Putrajaya Lakeside very soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 (良い)

Alison

小さなお子様連れの家族旅行

2024 年 1 月 31 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Public transportation when traveling with kids is easier. but it does not exist in the entire town. Apart from that all good. The food is nice and great. Staff is very friendly. Only the baggage could come earlier during check in. And it would be nice to be shown the way to room at first time, since it is very confusing layout. Coming again.

2024 年 1 月に 1 泊滞在

KULPRからの返信 (投稿日 : 2024 年 2 月 6 日)

Dear Alison,Thank you for taking your invaluable time to share your kind feedback with us. Kindly be assured that we have shared your feedback with our team for improvement, and that we look forward to your next visit. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 (普通)

Kit Yee Jody

グループ旅行

2024 年 1 月 24 日

良かった点 : スタッフとサービス

Just some noise in the room but it is not from the air conditioning or refrigerator. Also bath gel used up and hasn’t refill.

2024 年 1 月に 1 泊滞在

Syazwan からの返信 (投稿日 : 2024 年 1 月 25 日)

Dear Kit Yee Jody,Greetings! I hope this message finds you well.Thank you for choosing DoubleTree By Hilton Putrajaya Lakeside, and for sharing your feedback on Expedia. Your insights are essential to us.I apologize for any noise disturbance and the bath gel issue. Our team is addressing these concerns promptly. Maintenance will inspect the room, and housekeeping will ensure amenities are consistently replenished.Your understanding is appreciated, and we are committed to improvements. If you have further feedback or plan to stay with us again, feel free to contact me directly.Thank you for choosing us. We look forward to welcoming you back for an enhanced experience.Best regards,Syazwan IbrahimAssistant Front Office Manager

10/10 (非常に良い)

Alejandra

グループ旅行

2024 年 1 月 23 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The staff was very friendly, the area was quiet. It’s about a 30 minute drive to KL but with grab it’s very cheap.

2024 年 1 月に 3 泊滞在

KULPRからの返信 (投稿日 : 2024 年 2 月 6 日)

Dear Alejandra,Thank you for your review. Our team was truly happy to be at your service. We look forward to welcoming you again soon with a warm cookie!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 (非常に良い)

Howard

家族旅行

2024 年 1 月 8 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Excellent stay with my parents. We stayed in a family room which had more than enough space. The property is beautiful and makes for a great staycation or retreat. Our room initially had leaking water from the ceiling, but upon contacting the reception, we were moved to an equivalent room next door and offered a free breakfast. Wonderful service and we hope to visit again soon.

2024 年 1 月に 1 泊滞在

KULPRからの返信 (投稿日 : 2024 年 1 月 11 日)

We are happy to see your great 5* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 (普通)

宿泊されたお客様

家族旅行

2023 年 12 月 29 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

Mix Experience This Time

Reception tak inform parking boleh validate so here we lost RM32 on parking aje. Our previous stay was RM5 per day and was not able to validate too so we thought it was the same this round. Buffet breakfast surprisingly not to our expectations (taste wise). Disappointing. Other than these two, the stay was superb as always. Splash pool was entertaining definitely for the kids - main reason why we checking in here from Shah Alam.

2023 年 12 月に 2 泊滞在

Syazwan Ibrahimからの返信 (投稿日 : 2023 年 12 月 29 日)

Dear Anonymous,I trust this message finds you well, and I appreciate you sharing your feedback regarding your recent stay with us at DoubleTree by Hilton Putrajaya Lakeside.I sincerely apologize for the oversight regarding the parking validation, and I regret any inconvenience this may have caused. It appears there was a misunderstanding, and I appreciate your patience. Please be assured that we will review our communication processes to ensure such incidents are minimized in the future.Regarding your disappointment with the buffet breakfast, I am sorry to learn that it did not meet your expectations in terms of taste. Your feedback is valuable, and I will share it with our culinary team to assess and enhance our offerings.I want to address your concerns and seek a better understanding of the parking situation. If you could provide more details or let me know if there is anything specific you would like us to look into, it would be greatly appreciated.Despite these challenges, I am pleased to hear that overall, your stay was superb and that the Splash Pool entertained the kids.Thank you for choosing DoubleTree by Hilton Putrajaya Lakeside, and I hope we can have the opportunity to welcome you back for an improved experience.Best Regards,Syazwan IbrahimAssistant Front Office ManagerDoubleTree by Hilton Putrajaya Lakeside

10/10 (非常に良い)

Fahrul

家族旅行

2023 年 12 月 14 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2023 年 12 月に 6 泊滞在

KULPRからの返信 (投稿日 : 2024 年 1 月 11 日)

10/10 (非常に良い)

Ronald

カップルで旅行, グループ旅行

2023 年 12 月 14 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Beautiful grounds. Quiet. Spacious rooms. Great value for money. Highly recommended. We will return without a doubt.

2023 年 12 月に 3 泊滞在

KULPRからの返信 (投稿日 : 2024 年 1 月 11 日)

Thank you for leaving us a perfect rating! We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 (非常に良い)

Mohamad Naim

出張

2023 年 12 月 10 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Good place and area for business

2023 年 12 月に 6 泊滞在

KULPRからの返信 (投稿日 : 2024 年 1 月 11 日)

10/10 (非常に良い)

Ignatious

出張

2023 年 12 月 1 日

2023 年 11 月に 2 泊滞在

KULPRからの返信 (投稿日 : 2024 年 1 月 11 日)

Thank you for leaving us a perfect 10 rating. We are happy to know that you've had a great experience at our resort. We look forward to welcoming you back to our resort soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 (非常に良い)

Norizan

2023 年 11 月 29 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2023 年 11 月に 1 泊滞在

KULPRからの返信 (投稿日 : 2024 年 1 月 11 日)

10/10 (非常に良い)

Janice

2023 年 11 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Nice quiet area , plenty of outdoor space and good views of the lake. Amazing breakfast and evening buffet

2023 年 11 月に 5 泊滞在

KULPRからの返信 (投稿日 : 2024 年 1 月 11 日)

Thank you for taking the time to share your recent experience and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 (非常に良い)

Kit Wa Anita

出張, 家族旅行

2023 年 11 月 27 日

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備

The room is spacious and rather clean. Staff were friendly and helpful. They responded rather quickly to requests.

2023 年 11 月に 4 泊滞在

KULPRからの返信 (投稿日 : 2024 年 1 月 11 日)

10/10 (非常に良い)

Peter

2023 年 11 月 1 日

2023 年 10 月に 1 泊滞在

8/10 (良い)

Ingo、Berlin

出張, グループ旅行

2023 年 10 月 31 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

It's a nice resort place between the airport and the city. Good fun to stroll around the lake. Else, there isn't much to do. Plenty of kids around, who enjoy playing in the Water Splashes :D

2023 年 10 月に 1 泊滞在

8/10 (良い)

Gaytri

家族旅行

2023 年 10 月 23 日

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備

First day o encountered ants everywhere In my room, so I notified front desk staff who told me she’ll send housekeeping to spray ants. Fifteen minutes passed and noone came so called again and I told them of in 10 minutes no one comes then move me to a cleaner room. Finally housekeeper came and sprayed the ants while I was still in my room. Dirty place

2023 年 10 月に 1 泊滞在

Adminからの返信 (投稿日 : 2023 年 10 月 24 日)

Dear Gaytri, Greeting from DoubleTree by Hilton Putrajaya Lakeside. Thank you for taking your invaluable time to share your kind feedback with us. We are sorry to read that our services and facilities were not up to your satisfaction, and I would like to apologize for any inconvenience this has caused you. With the help of your feedback, we can improve our future services and facilities and we will do our utmost to offer you the best service next. We hope to welcome you again soon in our hotel!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 (普通)

Thomas

2023 年 10 月 18 日

2023 年 10 月に 2 泊滞在

Adminからの返信 (投稿日 : 2023 年 10 月 20 日)

Dear Thomas, Thank you for reviewing your stay with us, we are sorry that you did not enjoy your experience at our property. For any inconvenience you faced, we would like to apologize from our entire team.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 (非常に良い)

Yiwa

家族旅行

2023 年 10 月 16 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I had a fantastic experience at this hotel. The service was exceptional, with staff going above and beyond to make my stay comfortable. The room was spacious and impeccably clean, providing a peaceful retreat after a long day of exploring. The hotel's central location made it easy to access all the attractions I wanted to visit. I also appreciated the attention to detail, from the welcoming atmosphere in the lobby to the well-maintained facilities. I highly recommend this hotel and look forward to returning in the future

2023 年 10 月に 2 泊滞在

Adminからの返信 (投稿日 : 2023 年 10 月 20 日)

Dear Yiwa,Greeting from DoubleTree by Hilton Putrajaya Lakeside. Thank you for taking your invaluable time to share your kind feedback and leave us a perfect 5* rating. We are delighted to hear our Staff have delivered you a heartfelt service and at the same time you had a peaceful stay in our hotel. We hope to welcome you again soon with warm cookies!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 (非常に良い)

Jessica

2023 年 10 月 14 日

2023 年 10 月に 1 泊滞在

Adminからの返信 (投稿日 : 2023 年 10 月 20 日)

Dear Jessica,Thank you for leaving us a perfect 10 rating. We are happy to know that you've had a great experience at our hotel. We look forward to welcoming you back to our hotel soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 (非常に良い)

宿泊されたお客様

出張

2023 年 9 月 22 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

It was pleasant.

2023 年 9 月に 2 泊滞在

Adminからの返信 (投稿日 : 2023 年 10 月 2 日)

Dear Guest,Thank you for your perfect 10 rating. Happy to find that you've truly enjoyed your stay with us. We look forward to hosting you again on your next visit to Putrajaya! Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 (非常に良い)

Shirin

2023 年 9 月 9 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Inconvenient

Adminからの返信 (投稿日 : 2023 年 10 月 2 日)

Dear Shirin,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 (普通)

Tian soon

家族旅行

2023 年 9 月 7 日

気になった点 : 施設のコンディションと設備、客室の快適度

2023 年 9 月に 1 泊滞在

Adminからの返信 (投稿日 : 2023 年 10 月 20 日)

Dear Tian Soon,Thank you for your rating. We are sorry to hear you have been dissatisfied with your stay with us. We look forward to welcoming you back soon at DoubleTree by Hilton Putrajaya Lakeside to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

4/10 (不満)

Patrick

2023 年 9 月 2 日

2023 年 8 月に 1 泊滞在

Adminからの返信 (投稿日 : 2023 年 9 月 6 日)

Dear Patrick,Thank you for reviewing your stay with us, we are sorry to read that you did not enjoy your experience at our property. For any inconvenience experienced we would like to apologize from our entire team.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 (良い)

Mei Ling Clara Ann

2023 年 8 月 16 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Hotel stay was comfortable and room is clean.

2023 年 8 月に 3 泊滞在

Adminからの返信 (投稿日 : 2023 年 8 月 16 日)

Dear Clara Ann,Thank you for your time to give us a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 (良い)

xia feng

小さなお子様連れの家族旅行

2023 年 8 月 16 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

One of the best place for family to spend some good time. 4 difference pools make the parents life a lot easy. It would be the best if the hotel have the kids play room more affordable and with some quality equipment. Kids club needs to open every day not only in the weekends. Found a huge dead cockroach in the changing room.

2023 年 8 月に 1 泊滞在

Adminからの返信 (投稿日 : 2023 年 8 月 16 日)

Dear Xia Feng, Thank you for your time to give a rating and sharing your experience with us. Furthermore, we thank you for sharing your constructive feedback with us, in order for us to ensure that our guests have the most comfortable stay with us. Looking forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside! Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 (非常に良い)

Duratul'ain Binti Mohamad

小さなお子様連れの家族旅行

2023 年 8 月 15 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The staffs in front-desk welcome us very well, including the staff in my kitchen and the luggage carrier. Very clean room…thank you..

2023 年 8 月に 1 泊滞在

Adminからの返信 (投稿日 : 2023 年 8 月 16 日)

Dear Duratul'ain,We are happy to see your great 5* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 (良い)

Hamidah

家族旅行

2023 年 8 月 8 日

良かった点 : 清潔度

気になった点 : 設備とサービス

i like the spaciousness of the rooms and area. Our check-in was not done even after we return to the hotel at 6.30pm on the first day of our stay.

2023 年 8 月に 3 泊滞在

KULPRからの返信 (投稿日 : 2023 年 8 月 12 日)

Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 (普通)

Inder、Bangkok

出張

2023 年 7 月 28 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The ac had a problem temp maintains 22 Deg c regardless of the setting. Could not sleep all night

2023 年 7 月に 1 泊滞在

KULPRからの返信 (投稿日 : 2023 年 7 月 29 日)

Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 (良い)

Ravi Chander

2023 年 7 月 21 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Nice place but check on took longer

2023 年 7 月に 1 泊滞在

KULPRからの返信 (投稿日 : 2023 年 7 月 25 日)

8/10 (良い)

Rose

2023 年 7 月 15 日

2023 年 7 月に 4 泊滞在

KULPRからの返信 (投稿日 : 2023 年 7 月 25 日)

8/10 (良い)

Ahmad Syahir

家族旅行

2023 年 7 月 2 日

良かった点 : 清潔度、スタッフとサービス

Waiting time for beg is like 1 hour. If you decided to take it yourself, make sure you know how far you'll walk to your room. Long queue for breakfast during weekends. The staff is trying hard to find seats for guests. Perhaps open another area for breakfast if high occupancy. Aircon took a long time to warm up and hours to become cold. Other than that room is fine.

KULPRからの返信 (投稿日 : 2023 年 7 月 15 日)

Thank you for making DoubleTree by Hilton Putrajaya Lakeside your hotel of choice during your most recent trip. Furthermore, we thank you for sharing your constructive feedback with us, in order for us to ensure that our guests have the most comfortable stay with us. Looking forward to welcome you back to DoubleTree by Hilton Putrajaya Lakeside! Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

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