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アンカレッジ イン オブ ローチェスターの口コミ

2 out of 5
アンカレッジ イン オブ ローチェスター
13 Wadleigh Rd., Rochester, NH

口コミ

6.4
評価 10 - 370 件の口コミ中 77 件が非常に良い" "
評価 8 - 370 件の口コミ中 90 件が良い" "
評価 6 - 370 件の口コミ中 79 件が普通" "
評価 4 - 370 件の口コミ中 62 件が不満" "
評価 2 - 370 件の口コミ中 62 件が非常に不満" "

6.8/10

清潔度

7.4/10

スタッフとサービス

6.0/10

設備とサービス

6.4/10

施設のコンディションと設備

6.4/10

環境への配慮

口コミ

6/10 (普通)

宿泊されたお客様

2018 年 9 月に 1 泊滞在
JJ からの返信 (投稿日 : 2018 年 9 月 13 日)
Thank You Very Much

10/10 (非常に良い)

Kelley

良かった点 : 設備とサービス
Nice room
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Kelly

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very clean and nice. Looks like it had been newly-renovated. Lots of nice amenities, like a good fridge, coffee maker and very nice shower gel and shampoo.
2024 年 3 月に 1 泊滞在
Mからの返信 (投稿日 : 2024 年 3 月 15 日)
Thank you for the review Kelly!

10/10 (非常に良い)

Jennifer

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet overnight until traffic starts up in the morning (its next to a highway). Nice warm room in the winter, hot shower, nice toiletries, free coffee. Great for a quick overnight.
2024 年 3 月に 1 泊滞在
Mからの返信 (投稿日 : 2024 年 3 月 15 日)
Thank you for the kind words Belinda!

4/10 (不満)

Belinda

良かった点 : 清潔度
気になった点 : 設備とサービス
It was clean outside.
2024 年 2 月に 1 泊滞在

6/10 (普通)

Elmer

出張
良かった点 : スタッフとサービス
Value was OK considering price of other motels in the area. Room was not as clean as most motels but not terrible. Room heat was weak and the shower plumbing had an issue and was marginally functional.
2024 年 1 月に 1 泊滞在

6/10 (普通)

Richard T

2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Cynthia

出張
Very dirty room
2024 年 1 月に 1 泊滞在

4/10 (不満)

Grant C. Taylor

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Microwave didn't rotate causing heating pad to burn hole in pad. Freezer needed cleaning. Tub drain cover not screwed down and sink didn't have a plug for sink. The tub had a crack and toilet seat was cracked.. Both looked liked original. No closet to hang clothes. When I asked they said to hang on shower curtain rod. The door and windows were drafty. Would never stay again. Please remove from your list. It's the worst place I stayed in. To register I had to wait at the window (cold/windy) for 10 minutes while they checked in. They said rooms had been renovated. It looked like they weren't finished.
2024 年 1 月に 3 泊滞在

2/10 (非常に不満)

Danielle

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Sheila

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This place is the BEST
Great room, nice and clean and cozy! The staff goes out of their way to help! Love this place!!
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Sheila

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Emily

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This place was dirty and unsafe!!!!

10/10 (非常に良い)

Jared Porter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Avoid this place
The walls were so thin I could hear the neighbors talking all night. There was a broken microwave that didn’t work and the toilet seat was dirty when I got there. There is no lobby you check in through a window outside. The bed was creaky and made noise when you moved. There were no extra sheets at all and the heating was poor. I would not stay here again, and I don’t recommend you do either.
2023 年 12 月に 1 泊滞在

4/10 (不満)

Jada

良かった点 : 施設のコンディションと設備
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
great place for a weekend
Mからの返信 (投稿日 : 2024 年 3 月 15 日)
Thank you :)

6/10 (普通)

Kevin

2023 年 11 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

So-so
We paid for a King bed but evidently there was a plumbing problem, so we were given what they called 'the best they had' two queen beds. The mattress was very uncomfortable. The AC/heater sounded like it was arcing, so we didn't use it. We had to ask for pillow cases because all they had on the pillows was the shams that matched the bedspread. Thank goodness we had our own, because the soaps and shampoos were rancid smelling. The sheets, towels and wash cloths never saw bleach. The tv remote didnt work. Asked for a new one and that one only turned on the cable but not the tv. We had to turn it on manually. This hotel is ok if you need a place for one night, and it is very convenient to the highway, restaurants and stores. We will not be staying here again for any length of time. We'd rather pay the extra for a nicer, more comfortable room. You almost get what you pay for here!
2023 年 11 月に 3 泊滞在

2/10 (非常に不満)

Janice

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I have stayed here many times in non smoking rooms last night stayed in a smoking room and there were cockroach they would not put us in different room would not give me my money back not happy at all I have pictures of it so as well
2023 年 11 月に 1 泊滞在

6/10 (普通)

Elizabeth

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The staff were very nice, the rooms were ok but were dirty. Their attention was good and balanced the poor clean. I am sure they can do a better job cleaning the rooms better.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Jenifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Maitriからの返信 (投稿日 : 2023 年 10 月 20 日)
Thank you guest! Hoping to see you again :)

4/10 (不満)

Lanita

8/10 (良い)

Patrick

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Better than I expected, clean and comfortable. Lady at check in was courteous and considerate, so overall a good experience and I would stay there again.
2023 年 10 月に 1 泊滞在
Mayからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear Guest,Thank you so much for your review. These words mean the world to us. We are looking forward to serving you with even better hospitality next time.

2/10 (非常に不満)

Christina、Ipswich

ペット同伴の旅行, 出張, カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
It was ok but won’t ever stay here again. It smelt like cigarettes when we first walked in our room with no smoking room. There was hair everywhere in the bathroom. It seemed like they didn’t double check to make sure things were clean. Dusty and finger prints on tables. Room have paper thin walls and you can hear everyone. There was someone passed out at night laying in front of their door. Pretty outside but different on the inside

6/10 (普通)

Robert

気になった点 : 清潔度、施設のコンディションと設備
Bathroom issues
Hair in shower on shower walls. Stick holding sink counter up. No toilet paper roll holder. Towels and shower mat were stained and dirty looking. Checking in was fine. Employees were nice. The rest of the room was ok.
2023 年 9 月に 2 泊滞在

4/10 (不満)

Richard

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was clean but clientele was scary.

2/10 (非常に不満)

michele

気になった点 : 清潔度、スタッフとサービス
2023 年 9 月に 1 泊滞在
JJからの返信 (投稿日 : 2023 年 9 月 22 日)
You trashed the whole room, no wonder you left it terrible!!!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Decent clean room
Room was clean and spacious. A bit pricey, but nice to have courtesy snacks. Passage in front of bed was very narrow, had to step sideways. But other than that, very nice room.
2023 年 9 月に 1 泊滞在
JJからの返信 (投稿日 : 2023 年 9 月 14 日)
Thank you so much for staying with us. We appreciate your review!!

8/10 (良い)

Randy

出張
良かった点 : スタッフとサービス、客室の快適度
2023 年 9 月に 1 泊滞在
JJからの返信 (投稿日 : 2023 年 9 月 22 日)
Thanks a lot for staying.

8/10 (良い)

Joanne、Jericho

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were in a renovated room which was quite comfortable. Renovations are in progress, so you have to drive around the back, which feels a little dark isolated at night, it one you are around the front everything is well lit and I felt very safe.
2023 年 9 月に 2 泊滞在
JJからの返信 (投稿日 : 2023 年 9 月 4 日)
Thank you guest, Glad you had a Comfortable stay.

6/10 (普通)

Michael

良かった点 : 清潔度
2023 年 9 月に 1 泊滞在
JJからの返信 (投稿日 : 2023 年 9 月 5 日)
Thanks for staying with us

4/10 (不満)

Margaret

It was just an ok stay.
2023 年 8 月に 1 泊滞在
JJからの返信 (投稿日 : 2023 年 9 月 5 日)
Thanks for staying

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Woman who checked me in was extremely helpful and efficient. Nice job young Lady.
2023 年 8 月に 1 泊滞在
Mayからの返信 (投稿日 : 2023 年 9 月 4 日)
Thank you Mr, Robert,

2/10 (非常に不満)

Delian

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The worst stay ever: no closets, dirt on every furniture, stained armchairs, greasy microwave, stained towels, no normal size towels, defectives toilet, faucet and dirty and outdated sink, toilet and bath. Only the location is good.
2023 年 8 月に 4 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Dont do it.
Saw previous reviews. Wanted to give benefit of the doubt. I made the wrong choice. Upon entering the room, there wasn't a "fresh" smell. The bathroom floor was sticky from the urine all over the floor and could see where someone MAY had taken a wet wipe, and the smell of urine was quite heavy. The bed sheets had stains. My family and I agreed we slept, and when we woke up, we left as fast as we could. I was very disappointed with this place and I will not be back again. It was a waste of money for the few hours we slept there. I advise people to do more research and see what else you can find before using this place. Decent people at the front desk.
2023 年 8 月に 1 泊滞在
JJからの返信 (投稿日 : 2023 年 8 月 20 日)
Thanks For staying with us

10/10 (非常に良い)

Lynne

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy access
2023 年 8 月に 1 泊滞在
Mayからの返信 (投稿日 : 2023 年 9 月 4 日)
Thank you, Lynne.

10/10 (非常に良い)

Bruce

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our visit
2023 年 8 月に 1 泊滞在
JJからの返信 (投稿日 : 2023 年 8 月 17 日)
Thanks for staying with us.

2/10 (非常に不満)

Erik

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really bad experience. No sheets on pillows every sheet and. Towel stained m. The sink fell apart. 2 week stay never saw the bed made
2023 年 8 月に 5 泊滞在
JJからの返信 (投稿日 : 2023 年 9 月 5 日)
Thanks

2/10 (非常に不満)

Christine

2023 年 8 月に 1 泊滞在

8/10 (良い)

peter

2023 年 8 月に 1 泊滞在
JJからの返信 (投稿日 : 2023 年 9 月 5 日)
Thanks for staying with us

2/10 (非常に不満)

Nickolas

出張
良かった点 : 設備とサービス
Dogs & domestics through paper thin walls
2023 年 7 月に 4 泊滞在
JJからの返信 (投稿日 : 2023 年 8 月 17 日)
Thanks for staying with us

6/10 (普通)

Donald

2023 年 8 月に 1 泊滞在

6/10 (普通)

Valerie

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bien pour le prix!
2023 年 8 月に 1 泊滞在
JJからの返信 (投稿日 : 2023 年 8 月 17 日)
Thanks for staying with us

4/10 (不満)

Dean

気になった点 : スタッフとサービス
2023 年 8 月に 1 泊滞在
JJからの返信 (投稿日 : 2023 年 8 月 9 日)
Thanks for staying with us!

2/10 (非常に不満)

Rose

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I hate to be the person to write a negative review but the first room they put me in had hair in the shower, dirt and hair on the floor and red lipstick on the comforter. I kindly asked for a new room. The second room also had a dirty floor and what looked like a giant dog stain on the comforter. The best part of the second room, was the woman working asked if I wanted a broom to sweep… After expressing my concerns (through exhausted tears) there was no remedy and I left. They REFUSED my refund request even though I didn’t stay at the property. The Anchorage Inn of Rochester, in a way, stole $500 from me. I plan to post this review on as many avenues as possible because the unfairness and treatment here was unreal.
2023 年 8 月に 2 泊滞在
JJからの返信 (投稿日 : 2023 年 8 月 9 日)
You checked in & got newly renovated rooms. Our staff found no issues in the room upon checking after your complain, but You were offered to get a different room upon your request to change the room, the dirt on the floor was an issue that could have been fixed in a matter of 5 minutes, BUT you denied to stay & asked for refund! Our staff NEVER offered you a broom to clean,that is NOT true... As per the policy, we cannot refund at last moment. If the issue was something that was unfixable in few minutes, yes, we could have, but your issue was not. We did not "steal" your money, it was your decision to not to stay in the room.

8/10 (良い)

Graham

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This motel was a pleasant surprise. We stayed there because Ogunquit was sold out. Not luxurious, but adequate. It was clean and the customer service was very friendly. One great thing is we found the food places around there to be excellent. Forgot their names, but the Mexican place, My Cielo Taqueria, for dinner and nearby restaurant, Brickstones, for breakfast were wonderful. We would go there again.
2023 年 7 月に 1 泊滞在
JJからの返信 (投稿日 : 2023 年 8 月 9 日)
Thanks a lot for staying with us!!!We appreciate your kind review

6/10 (普通)

sherry

2023 年 7 月に 1 泊滞在

6/10 (普通)

Mark R

2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Mehmet

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Well done, good spot to pass few nights, fair prices !
2023 年 7 月に 1 泊滞在
JJからの返信 (投稿日 : 2023 年 7 月 29 日)
Thanks a lot for staying with us, we appreciate your review.