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CDS ホテルズ テッラシーニ - チッタ デル マーレの口コミ

4 out of 5
CDS ホテルズ テッラシーニ - チッタ デル マーレ
Strada Statale 113 Km 301.100, Terrasini, PA

口コミ

6.8
評価 10 - 247 件の口コミ中 44 件が非常に良い" "
評価 8 - 247 件の口コミ中 83 件が良い" "
評価 6 - 247 件の口コミ中 62 件が普通" "
評価 4 - 247 件の口コミ中 33 件が不満" "
評価 2 - 247 件の口コミ中 25 件が非常に不満" "

6.6/10

清潔度

6.6/10

スタッフとサービス

7.4/10

設備とサービス

6.0/10

施設のコンディションと設備

6.8/10

環境への配慮

口コミ

6/10 (普通)

Gorden

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
2023 年 10 月に 2 泊滞在

4/10 (不満)

Farah

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
toilet three times was fixed shower water wouldn't drain
2023 年 10 月に 10 泊滞在
Sara Spedicato - CDSHotels customer careからの返信 (投稿日 : 2023 年 10 月 27 日)
Dear Farah,thank you for staying at CDSHotels Terrasini – Città del Mare.We are sorry for the inconvenience of the shower not working properly, but our staff is always at our Guests’ disposal for any needs and is always ready to intervene promptly to solve the inconvenient, as they have also done in this case.Perhaps you could give us another chance to make it up to you at your next visit. We look forward to welcoming you back soon in the near future with us.

10/10 (非常に良い)

PAOLO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
La consiglio
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Yvonne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Die Mitarbeiter waren alle super freundlich und hilfsbereit
2023 年 10 月に 4 泊滞在

2/10 (非常に不満)

Alexander

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス
2023 年 10 月に 4 泊滞在

10/10 (非常に良い)

Vincent Michel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super séjour avec un personnel au soin et faisant l’effort de parler Français. 4 piscines magnifiques avec des chambres pour la plupart avec vu sur la mer. Nous avons passer un excellent séjour. Merci à toute l’équipe de l’hôtel. Possibilité de louer un véhicule directement de l’hôtel ainsi que plusieurs excursions et avec un passage régulier de bus devant l’hôtel pour se rendre à Palerme ou autre.
2023 年 10 月に 6 泊滞在

8/10 (良い)

Alessandro

2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

FRANCESCO、LICATA

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Tutto molto piacevole, adatto per chi vuole trascorrere un breve soggiorno, consigliato sia per giovani sia per famiglie.
2023 年 9 月に 2 泊滞在

4/10 (不満)

Joel

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property may have been 4* a couple of decades ago, but it is no longer. Sheets were dirty. Mold in the shower and bathroom grout. Mold on the balcony walls. Silverfish bugs. Terrible cleaning practices. Got food poisoning from buffet fish that was clearly not warm enough after taking a bite. The restaurants have ridiculous hours and the main eating areas are more like high school cafeterias than a 4* dining experience. Even the “specialty” restaurants (if you can get in with the stupid bloody website they use) have this cafeteria vibe. If you miss breakfast (which closes at like 9:30am) you’re screwed for food until lunch, because there is no other facility for food or snacks, unless you’re lucky enough to find a bar with some pretzels, which only happened once in our 5 days there. The drinks are handed out in ridiculously small single-use disposable plastic cups which are generating huge amounts of preventable waste, but to their credit the drinks are full-strength. But hey, we are encouraged by signs everywhere to “think green” by not taking too much food and reusing our towels!! The hypocrisy is unbelievable. The common areas and hallways around the rooms are dirty and haven’t seen a mop in years. The whole resort is dilapidated and in need of a major renovation, but the landscaping is pretty, and the view of the bay is incredible. Not enough to get us to come back though. I could go on but I’ve hit my character limit.
2023 年 8 月に 5 泊滞在
Sara Spedicato - Customer care CDSHotelsからの返信 (投稿日 : 2023 年 9 月 27 日)
Dear Joel,thank you for choosing CDSHotels Terrasini – Città del Mare for you stay.We are delighted that you've enjoyed the marvelous view from our holiday village and that you appreciated the landscape where it is situated, surrounded by the beautiful Sicilian nature.At the same time, we are sorry to read that your expectations were not fully satisfied. Our staff daily work hard to ensure all our Guests a pleasant stay and are at their disposal for any needs.So we advise our Guests to always address the staff immediately for any issues, so that we can resolve the inconvenient during your stay.We would like to point out that from 9:30 to 11:00 am the Olimpionica bar offers the light breakfast. Our Guests can consult the Guest App by scanning the QR code available at various points in the village to find out the time and place of all culinary appointments and services.Appreciating your feedback as it helps us to make necessary improvements, we hope to have you as our welcome Guest again in the future so that you can positively reevaluate the services that were not to your liking this time.

8/10 (良い)

giuseppe

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Ottima struttura, tra le pecche una volta arrivati ho dovuto far per tre volte avanti ed indietro dall’edificio dove posizionata la camera alla reception perché le keycard non sbloccavano la serratura per accedere alla camera. Un’altra pecca è che in cinque giorni non siam riusciti a prenotare nei ristoranti alla quale si accedeva tramite prenotazione ricevendo dal sistema di prenotazione la risposta al completo.
2023 年 8 月に 5 泊滞在

6/10 (普通)

Elhadi

良かった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 8 泊滞在

2/10 (非常に不満)

Angelo

家族旅行
気になった点 : スタッフとサービス、設備とサービス
I don’t know where to begin. If I could give zero stars I would. The only people who were friendly and looked like they wanted to work at the hotel were the women at check-in. The hotel was “all inclusive” so I guess if you don’t mind eating on a buffet line and in a school cafeteria then this hotel is good for you. The buffet didn’t even offer Italian food. The women who served the “all inclusive” drinks slammed them down at you the drink spilt out of the cup. Espresso was like mud. The resort is huge and on a steep hill so if you are handicap or get tired easily it is not for you. They also had these huge ants all over the property. Can you at least spray the property? The so called beds were horrendous. It was like sleeping on a piece of cardboard with prison sheets. Your entire body felt all the springs. Definitely not for adults who want an authentic Italian experience. Not close to the main town and the beach was not clean. The shuttle that took you to the beach was dirty and hot. I had to end my stay early even though I did not get my money back. Took it as a sunk cost and stayed at a better hotel in Castellammare del Golfo.
2023 年 6 月に 3 泊滞在
Sara Spedicato - Customer care CDSHotelsからの返信 (投稿日 : 2023 年 7 月 31 日)
Dear Angelo,thank you for staying at CDSHotels Terrasini – Città del Mare.We are so sorry that, despite the daily efforts and professionalism of each member of our staff, we were unable to infuse you the passion we put into every aspect of what we offer our Guests every day.Please be assured that our staff will look into your concern so that we can continue to improve our services. Hoping to have the opportunity to welcome you back in the future, so that we can provide a better experience, we cordially greet you.

10/10 (非常に良い)

JACQUELINE

良かった点 : 清潔度、スタッフとサービス
Great property, family friendly, Lots to do with kids. The rooms are a bit dated and not well maintained but the grounds are beautiful. Food was okay nothing to rave about the breakfast wasnt worth it. The bars, pools, slides, shops and all all were great.
2023 年 6 月に 2 泊滞在
Sara Spedicato - Customer care CDSHotelsからの返信 (投稿日 : 2023 年 7 月 12 日)
Dear JACQUELINE,many sincere thanks for your kind review and recommendation to CDSHotels Terrasini – Città del Mare.Your positive feedback is really appreciated and we are pleased to read that you thoroughly enjoyed the beautiful grounds of our holiday village and all the services we daily offer our Guests.We thank you again for your review and hope to have the opportunity of welcoming you again in the future for another CDSHotels holiday!

8/10 (良い)

Juri

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The location is remote, with no easy way to get out anywhere except by making reservations for the tours. The access to the beach is from 9 am to 7 pm, and often it was closed earlier. The shuttle to the nearby sandy beach is also only until 6:30 pm. I wish it were possible to bet to the beach earlier, before breakfast, as well as later in the evening to see the sunset and water. The food was very good.
2023 年 6 月に 6 泊滞在
Sara Spedicato - Customer care CDSHotelsからの返信 (投稿日 : 2023 年 7 月 11 日)
Dear Juri,thank you for staying at CDSHotels Terrasini – Città del Mare and leaving your valuable feedback!It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our holiday village and that you’ve appreciated the high quality of the dishes prepared by our chef.At the same time, we are sorry that you found our location remote. However, we hope you have been able to take advantage of the transfers and excursions that our Guests can reserve in the dedicated corner.Appreciating your feedback as it helps us to make necessary improvements, we look forward to hosting you again in Sicilia for another CDSHotels holiday!

2/10 (非常に不満)

matteo

家族旅行, 小さなお子様連れの家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Abbiamo scelto questa struttura perchè consigliata da agenzie per la loro cura nei confronti di bambini piccoli. Cibo pessimo, personale in maggior parte maleducato e indisposto (dopo un'attesa di 45 minuti iniziata alle 11.30 con termine servizio per tornare dalla spiaggia alla struttura alle ore 12.30 sotto al sole con una bimba di 1 anno e qualche mese siamo stati presi a parole dall'autista perchè a sua detta dobbiamo organizzarci noi per tornare si è pure permesso di chiudere la porta in faccia ad un altro ospite che stava cercando di fargli capire di portare via almeno le mamme coi bimbi piccoli) Prima di partire abbiamo chiamato per chiedere se dovevamo portare provviste per la piccola che mangia pappette e omogenizzati e ci è stato detto che sarebbe stato tutto fornito dal ristorante, cosa non vera perchè abbiamo dovuto andarli a comprare. Davanti alle nostre camere era allestita la discoteca che fino alle ore 01.00 sembrava di avere in stanza nonostante le finestre chiuse. Il luogo appare bellissimo ma tenuto veramente male il numero di posti letti eccede di gran lunga la capacità di piscine, spiaggia e ristoranti.
2023 年 6 月に 7 泊滞在
Sara Spedicato - Customer care CDSHotelsからの返信 (投稿日 : 2023 年 7 月 5 日)
Gentile matteo,la ringraziamo per aver soggiornato presso CDSHotels Terrasini – Città del Mare.Siamo spiacenti di leggere che il nostro villaggio non abbia incontrato il suo pieno gradimento. Tutto il nostro personale, ognuno nel proprio ambito, si impegna ogni giorno per offrire ai nostri Ospiti un’esperienza piacevole.Seppur consapevoli che il gusto culinario sia strettamente personale, ci dispiace apprendere che la proposta gastronomica non abbia rispecchiato le sue aspettative. Il nostro chef propone quotidianamente un ricco e gustoso buffet, utilizzando materie prime sempre fresche e di qualità e preparando piatti della tradizione locale e nazionale, per soddisfare i gusti più svariati.Inoltre, come specificato nella scheda tecnica, a disposizione dei nostri Ospiti più piccini c’è la biberoneria, attrezzata con brodo vegetale, passato di verdure, crema di riso, salsa di pomodoro senza sale, latte, formaggini, yogurt e pastina. La salutiamo cordialmente, speranzosi di riaverla nostro Ospite per farle rivalutare positivamente i servizi che stavolta non hanno incontrato il suo gradimento.

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 施設のコンディションと設備、客室の快適度
2023 年 6 月に 7 泊滞在

10/10 (非常に良い)

Castrenza

2022 年 9 月に 2 泊滞在

8/10 (良い)

Nadia

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 9 月に 7 泊滞在

6/10 (普通)

Alexandre

良かった点 : 清潔度、客室の快適度
Dommage que les plages de l’hôtel étaient fermées. La bouffe n’est pas super, ça nourrit mais sans plus!
2022 年 9 月に 2 泊滞在

8/10 (良い)

Rose Anne

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
For me i think you may divide the people in two times and people who leave food on the table have to pay for it i saw a lot of waste while a lot of people are dying with out food and the money you collect give it to them
2022 年 9 月に 5 泊滞在

6/10 (普通)

Roberto

家族旅行
良かった点 : 客室の快適度
The atmosphere is amazing with a lot of activities all day long. Unfortunately the check- in was a huge disorganization. The food is good but you need to go early to find a table otherwise you end up without eating.Booking at special restaurants is a farce, site does not work also customer service does not exists.Also there should be a means of transportation for traveling from one side to another of the resort especially for elder people.
2022 年 9 月に 3 泊滞在

8/10 (良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 7 月に 5 泊滞在

8/10 (良い)

etienne

家族旅行
良かった点 : 清潔度、設備とサービス
Toboggan dans la mer
2022 年 7 月に 4 泊滞在

10/10 (非常に良い)

Siv Anita

2022 年 6 月に 2 泊滞在

10/10 (非常に良い)

Markus

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Top Lage direkt am Meer mit atemberaubender Aussic
Besonders freundlicher Empfang. Obwohl das Abendessen bei unserer Ankunft eigentlich schon geschlossen hatte, wurden wir trotzdem noch freundlich bedient. Schönes sauberes Zimmer mit einer atemberaubenden Aussicht auf das Meer samt Sonnenuntergang. Frühstück und Abendessen waren immer sehr gut. Auch vom Restaurant hat man eine schöne Aussicht auf das Meer. Die Anlage ist riesig mit unzähligen Swimmingpools, Sportplätzen, Spazierwegen, Spielplätzen, und sehr schön gepflegt. Überall Blumen. Besonders hervorzuheben ist das freundliche Personal, man wird überall gegrüßt und hat das Gefühl, hier wirklich willkommen zu sein. Woher die schlechten Bewertungen von früher kommen ist für uns absolut nicht nachvollziehbar, die Anlage ist inzwischen in einem sehr guten Zustand und auf jeden Fall empfehlenswert.
2022 年 5 月に 2 泊滞在

10/10 (非常に良い)

Hansruedi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sehr empfehlenswert
Es war sehr gut. Nur das Wlan hat in unserem Haus nicht funktioniert.
2021 年 9 月に 3 泊滞在

10/10 (非常に良い)

Sebastiano

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Città del mare
Resort nonostante sia stato costruito da tanti anni e mantenuto abbastanza bene posizionato in una bella location nel golfo di Castellammare stanza con un bel terrazzo affacciato sul mare personale gentile e disponibile unica nota dolente il cibo al limite della decenza soprattutto la colazione molto scadente comunque consigliato
2021 年 9 月に 6 泊滞在

10/10 (非常に良い)

Nicolo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 9 月に 2 泊滞在

8/10 (良い)

Christopher

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love the water slides , the view of the sea and the bars with free drinks.
2021 年 9 月に 4 泊滞在

8/10 (良い)

Pascale

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Très bel établissement, très grand avec des belles piscines et les toboggans. Toutefois la nourriture n’était pas très variée
2021 年 9 月に 2 泊滞在

10/10 (非常に良い)

CLAUDIA

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
villaggio molto bello per una vacanza in famiglia
Ottimo rapporto qualità prezzo menù vario e smistato nei 4 ristoranti con menù diversi la pizzeria da riorganizzare. troppo tempo d'attesa. spiaggia carina con ottimo servizio navetta. piscine dopo le prime ore, lettini tutti esauriti.
2021 年 8 月に 8 泊滞在

4/10 (不満)

DONDI

家族旅行
気になった点 : 清潔度、スタッフとサービス
Bella struttura, ma servizi non fruibili.
La struttura è situata in un angolo di Sicilia stupendo, tuttavia è ampiamente sottodimensionata per accogliere tutti i turisti che può ospitare. Sia le 3 piscine che il lido non hanno posto a sufficienza per tutti, e spesso si finisce a passare ore a spostarsi da una all'altra per trovare un sdraia (raro) o un ombrellone (impossibile), che non è sicuramente piacevole per una famiglia con bambini. Stessa cosa vale per i bar, costantemente presi d'assalto da file di 15', anche per un bicchiere d'acqua. L'unica struttura che funziona è il ristorante principale, dove si riesce a pranzare / cenare senza grossi problemi. Da segnalare che in periodo di COVID, non è sicuramente garantito il distanziamento, ne nessuno ha verificato che avessimo il Green Pass, alquanto preoccupante!
2021 年 8 月に 7 泊滞在

6/10 (普通)

marie

家族旅行
気になった点 : 清潔度
Un personnel qui parle français mais qui ne se donne pas la peine de parler français. Le ménage dans la chambre laisse à désirer. Nous avons réservé au restaurant de l’hôtel pour manger des pizzas, nous avons attendu 2h pour 3 pizzas, un serveur qui cri sur les employés , laisse faire les serveuses mais lui ne fait rien et ne fait pas son boulot et met la faute sur les serveuses. L’ensemble de l’hôtel est a peut prêt correct. Des rectifications sont à faire comme le buffet du petit déjeuné, tous les jours la même chose, c’est dommage!
2021 年 8 月に 6 泊滞在

10/10 (非常に良い)

Sebastiano

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bellissima località in quale trascorrere una tranquilla e divertente vacanza
2021 年 8 月に 7 泊滞在

4/10 (不満)

Sarah

気になった点 : スタッフとサービス、施設のコンディションと設備
Pe
2021 年 8 月に 5 泊滞在

10/10 (非常に良い)

Carlos

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Terrasini CDSHotels
We had a great experience in Terrasini CDSHotels .Service was topclass, and food was great. Pools and facility great. All for a good vacation with family.
2021 年 7 月に 12 泊滞在

10/10 (非常に良い)

Patrik

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fina pooler
2021 年 7 月に 7 泊滞在

8/10 (良い)

peter

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Nice trip to Scicly
I arrived late sunday evening and booking in was very easy and hassle free the room was very clean i was in block nina very close to reception some blocks away off reception and down a lot of steps but next day reception jammed from 11 am to 5pm with people checking in and same most days. the food was italain based varied with pork chicken turkey and plenty of different fish but food hall very packed at all meal times no socail distance but all wearing masks the only downfall is very few staff speak english and the amount of young children i did not realise it was basicly a huge kiddies club very loud but still enjoyed stay could do with adults area for a bit of calmness and qiite
2020 年 9 月に 7 泊滞在

6/10 (普通)

Christian

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Druk, gedateerd, beperkt aanbod maar top personeel
All inclusive concept is beperkt en veel "all you can eat" mensen. Glijbanen en eetmogelijkheden maar beperkt open en pizzeria is ronduit slecht (pizza met slappe patat erop, mag dat in Italië?). De rode wijn wordt koud geserveerd en van slechte kwaliteit. Flesjes betalen. Personeel daarentegen zeer vriendelijk en behulpzaam. De manager van het hoofdrestaurant, Charlie van de pontonbar en Marie-Anne van de Beachbar zijn top en maakte onze 5 dagen toch leuk. Voor de rest is het gedateerd en slechte value for money.
2020 年 8 月に 5 泊滞在

10/10 (非常に良い)

MFR、Paris

カップルで旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Site magnifique. Parc exceptionnel avec des parcours et des plantes magnifiques. Piscines variées pour tous les âges et divers types d’activités. Chambres au calme. Soirées mini-danses très rigolotes pour les enfants. L’avantage de la crise sanitaire est le faible effectif cet été et l’inconvénient est que tous les restaurants ne sont pas encore ouverts et qu’il n’y a pas d’organisation d’excursions en ce moment.
2020 年 7 月に 10 泊滞在

6/10 (普通)

David、Oxfordshire

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The Potential is Aesome, the Reality isn’t.
It would have been a sight to behold in its prime. It’s a shame that the hotel has become extremely dated and in some areas falling to pieces. We went in October so most of the facility’s weren’t even open anyway, we had professional swimmers in the main pool twice a day every day which ment access was limited and it was the only pool opened. We went exploring around the hotel which was depressing. As a whole our stay was alright but they didn’t have a double bed so we had to push two singles together and actually went out to buy proper bedding ourselves so that we felt comfortable. I think 3/5 is a generous rating as the hotel at most is 2Star establishment as there is no room service and when you go to the bar the bar tender takes 30min breaks at lunch times. The views made the stay acceptable. Won’t be back unless they have a refurbishment.
2018 年 10 月に 6 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備
2018 年 10 月に 6 泊滞在

8/10 (良い)

宿泊されたお客様

Relax al mare di fine estate
2018 年 9 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 9 月に 4 泊滞在

10/10 (非常に良い)

Hélène、Paris 75015 -France

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Superbe endroit
Superbe endroit avec une vue sensationnelle. Parc botanique ancien servant d écrin aux 20 bâtiments tous avec terrasse vue mer. L espacement permet d étendre les bâtiments à deux ou 3 étages sur tout le parc. Les piscines et les toboggans sont incroyables. Le personnel est serviable et parfois en sous -nombre. L animation est sympathique mais vraiment trop bruyante. Des bars sont dissimines un peu partout Quant aux repas ils st variés et en self service. Sauf le vin infect! Les desserts offrent des fruits pas mûrs alors que la Sicile est l île des citronniers du raisin des amandiers et du melon jaune...dommage.!!!!
2018 年 8 月に 12 泊滞在

2/10 (非常に不満)

joe、Bregenz

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Gefängiszelle mit Ballermanngegröhle
Von Expedia als 4*ausgelobt, vor Ort dann 3* Kategorie, tatsächlich jedoch eher Gefängiszelle in 1* Qualität. Späte Ankunft, Nummernsystem fürs einchecken wie im Supermarkt. Klar, das Zimmerschlüssel nicht funktionieren, ist ja eher schon eine Museumsreife Schliessanlage, zurück zur Rezeption und wider anstehen... Riesige Ballermann Ferienanlage und kein Hotel, unbeleuchtete Wege, Stolperfallen überallund dann eine Mückeninvasion. Im Zimmer nicht einmal eine Flasche Wasser, nicht mal gegen Gebühr. Zimmerpreis für 1 Nacht ca. 140€, beim Buchungsabschluss waren dann plötzlich noch 40€ extra (direkt im Hotel zu bezahlen) für Clubkarten, zusätzliche Hotelgebühr usw dabei, Stornomöglichkeit gab es keine mehr!!!
2018 年 9 月に 1 泊滞在

4/10 (不満)

Travel、united states

気になった点 : スタッフとサービス
Checking in took almost 2 hours. We then drove to our building but the gates are all closed blocking the roads so you have to find a spot and lug your stuff a good distance to your room. This truck was awful with 3 tired kids under the age of 5. The slides were cool but smaller than we expected they were also very far from our room and that took another really long walk- a shuttle system would be nice for the whole property (they only have one for the beach). The view was beautiful at this resort; however, their payment card system is a total scam. If you visit only pay cash and insist on change in cash. The food was expensive and not good. Best part of this place was the pool and view. If you plan on lugging your own food and drinks with you go for it.... otherwise I don’t recommend this property.
2018 年 9 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ANIMAZIONE NN VA a citta DEL MARE
Animazione pessima scandente a città del mare
2018 年 8 月に 1 泊滞在

10/10 (非常に良い)

Rosario

Ottimo
2018 年 8 月に 1 泊滞在