Aloha Toru, Mahalo for being our guest and for the high rating. It is wonderful to learn how much you enjoyed your time at Sheraton Waikiki and that we exceeded all of your expectations. That is exactly what we strive for. We cannot wait to share another fantastic experience with you soon.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
Aloha Shintaro, Mahalo for sharing your experience at Sheraton Waikiki. We are delighted to hear that you and your family enjoyed the pool and billiards amenities during your stay. Providing a variety of activities for guests of all ages is a top priority for us, and we are delighted that these offerings contributed to enhancing your overall experience. Thank you for being our guest, and we look forward to welcoming you all back for yet another enjoyable stay.Mahalo, Mari K., Sheraton Waikiki Guest Experience Team
Aloha Shinji, Mahalo for taking the time to leave your generous rating regarding your recent visit to the Sheraton Waikiki. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Mahalo,Mari K.Sheraton Waikiki Guest Experience Team
Aloha Takeshi, Mahalo for taking the time to leave your rating. It is fantastic that you enjoyed your time at Sheraton Waikiki so much. We look forward to hosting you again soon for another great experience. Have a wonderful day.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
10/10 (非常に良い)
??
2024 年 2 月 27 日
??
2024 年 2 月に 3 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 29 日)
Aloha Guest, Mahalo for sharing about your stay at Sheraton Waikiki. We appreciate the generous rating and are glad you enjoyed our hotel. We look forward to seeing you again soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team
Aloha Masabumi, Mahalo for being our guest and for your feedback. We are disappointed to know that you had issues with the quality of our breakfast. We certainly understand the frustration it may have caused and appreciate your patience in this matter. Guest feedback gives us valuable insight to improve our accommodations and guest experience; therefore, we appreciate your comments. We hope to see you the next time you are in Waikiki.Mahalo,Mari K.Guest Experience Team
Aloha Junko, Mahalo for the excellent review of Sheraton Waikiki. We are pleased to know how much you enjoyed our ocean views from your accommodations. Our breathtaking views are truly spectacular, and we love that this helped to make your stay memorable. It was our pleasure hosting you, and we look forward to doing so again on your next visit to Waikiki.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team
Aloha Emi, Mahalo for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Sheraton Waikiki, and we look forward to welcoming you back soon. Mahalo,Mari K.Guest Experience Team
Aloha Akira, We are glad you enjoyed your time at Sheraton Waikiki. Mahalo for your nice rating, and we look forward to your next visit.Mahalo,Mari K.Guest Experience Team
Aloha Masahiro,Mahalo for sharing about your stay at Sheraton Waikiki. We appreciate the generous remarks and are glad you enjoyed our hotel. We understand the importance of the details that make up a significant stay and are happy knowing our excellent service enhanced your visit with us. We hope to see you again soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team
Aloha Masahiro, Mahalo for choosing Sheraton Waikiki and for the high rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team
Aloha Yuji, Mahalo for choosing Sheraton Waikiki and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Mahalo,Mari K.Guest Experience Team
Aloha Makoto, Mahalo for the perfect rating. We are glad you had a wonderful time at Sheraton Waikiki. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team
Aloha Santoshi, Mahalo for your review of your stay. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team
Aloha Kazutaka, All of us at Sheraton Waikiki appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team
Aloha Maiko, Mahalo for your review of your stay. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Mahalo,Mari K.Guest Experience Team
Aloha Saeko, We are happy you chose Sheraton Waikiki for your recent visit to Waikiki. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team
Aloha Yumi, Mahalo for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Mahalo,Mari K.Guest Experience Team
Aloha Junko, All of us at Sheraton Waikiki appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team
Aloha Masao, Mahalo for being our guest at the Sheraton Waikiki. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team
Aloha Takuya, Mahalo for choosing to stay with us. We genuinely apologize for the issues you outlined and that we did not meet your expectations. We are grateful for your patience and value your feedback as we continually strive to improve our overall guest experience. We hope you will consider a return visit so we can provide you with the exceptional experience you deserve. Mahalo,Mari K.Guest Experience Team
10/10 (非常に良い)
Yukina
2023 年 11 月 13 日
Yukina
2023 年 11 月に 4 泊滞在
Guest Experience Teamからの返信 (投稿日 : 2024 年 1 月 6 日)
Aloha Yukina, It was a pleasure having you as our guest at Sheraton Waikiki. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Mahalo for taking the time to share your perfect rating. We look forward to hosting you again soon.Mahalo,Mari K.Guest Experience Team
Aloha Yasuko, We are thrilled you had an excellent stay at the Sheraton Waikiki, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team
Aloha Yuki, Mahalo for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton Waikiki. We look forward to your return and wish you all the best with your future travels.Mahalo,Mari K.Guest Experience Team