施設の入り口

パーク レーン ニューヨークの口コミ

4.5 out of 5
パーク レーン ニューヨーク
36 Central Park S, New York, NY

口コミ

8.6

非常に良い

評価 10 - 767 件の口コミ中 478 件が非常に良い" "
評価 8 - 767 件の口コミ中 146 件が良い" "
評価 6 - 767 件の口コミ中 71 件が普通" "
評価 4 - 767 件の口コミ中 34 件が不満" "
評価 2 - 767 件の口コミ中 38 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

2/10 (非常に不満)

Kazuko

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 1 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Kazuko, we regret seeing your rating without specific feedback. Your insights would assist us in understanding aspects that didn't meet your expectations. Please reach out to us directly, we hope to have the opportunity to turn around your experience.Warm RegardsRobert Macneil

4/10 (不満)

Tsutomu

2023 年 12 月に 11 泊滞在

10/10 (非常に良い)

Yasujiro

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location is very good to enjoy the New York sightseeing.
2023 年 11 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 11 日)
Greetings Yasujiro,We appreciate your admirable feedback. Park Lane Hotel New York is indeed strategically located to enjoy all the wonders that New York has to offer. It's great to know you were able to take full advantage of our prime location. We look forward to welcoming you back on your next visit.Warm RegardsRobert Macneil

8/10 (良い)

Kazuhiro

良かった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 5 日)
Greetings, Kazuhiro! We're thrilled to hear that your experience at Park Lane Hotel New York was largely a positive one. We're always striving to provide outstanding experiences and we hope to have the opportunity to serve you again in the near future.

8/10 (良い)

Michiyo

2023 年 6 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 17 日)
Greetings Michiyo,Thank you for choosing the Park Lane Hotel New York and rating us. Without your specific feedback, we invite you to share more about your experience if you wish. Nonetheless, we're glad to know your stay was satisfactory and we hope to welcome you back soon.Warm RegardsRobert Macneil

6/10 (普通)

YORIHIKO

2023 年 7 月に 7 泊滞在
General Managerからの返信 (投稿日 : 2023 年 8 月 23 日)
Thank you for the feedback, Yorihiko.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.Warm RegardsRobert Macneil

10/10 (非常に良い)

Utsunomiya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 7 月 20 日)
Hello Utsunomiya,Thank you exceedingly for taking the time to rate your recent experience. Given that there is no specific insight shared, we understand that the experience at the Park Lane Hotel New York was a beneficial one overall.We're pleased to note the maximum score you've awarded us. Even without any written feedback, high scores such as yours provide an immense boost to the morale of the entire team, assuring us that we're on the right track in providing outstanding hospitality experiences to our valued guests.As your voice matters, kindly consider sharing your detailed experiences during your next visit. This way, we can understand how to keep improving to better cater to your needs and expectations. Nonetheless, we comprehend your high rating to indicate your satisfaction, which is what we strive for every day.Once more, thank you for choosing the Park Lane Hotel New York. We keenly await the opportunity to serve you again and to exceed your expectations.Warm RegardsRobert Macneil

8/10 (良い)

Hidefumi

2023 年 7 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 7 月 31 日)
Thank you for the great rating!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Park Lane Hotel New York. We'd like to share an even better experience with you soon.Warm RegardsRobert Macneil

10/10 (非常に良い)

kazushi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
セントラルパーク最高の景色でした。
2023 年 7 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 7 月 8 日)
こんにちは、Kazushi さん、熱烈な評価をありがとうございます!パークレーン ホテル ニューヨークでこのような素晴らしい体験をお楽しみいただけたことを嬉しく思います。私たちがお客様に素晴らしい印象を残したこと、そして私たちの素晴らしい景色を楽しんでいただけたことを嬉しく思います。またのお越しをお待ちしております。素敵な一日を過ごす!Warm RegardsRobert Macneil

10/10 (非常に良い)

Miyuki

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
また、ニューヨークに行ったら宿泊したいホテルです。 スタッフ皆最高に優しくて困っていたら助けてくれます。 是非おすすめしたいホテルです。
2023 年 5 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2023 年 5 月 27 日)
みゆきさん、この素晴らしいレビューを共有していただきありがとうございます。パークレーン ホテル ニューヨークでのご経験についてお聞かせいただき、大変嬉しく思います。私たちのチームに関して温かいお言葉をいただき、誠にありがとうございます。私たちの一流チームの各メンバーから大切にされていると感じられたことは素晴らしいことです。私たちはお客様に温かいおもてなしと効率的なサービスを提供するよう努めておりますので、このようなお声をいただけて大変嬉しく思います。あなたの褒め言葉はやりがいを与えるだけでなく、励みにもなります。将来的には、またポジティブで楽しい経験を皆さんと共有したいと思っています。Warm RegardsBrian DunnHotel Manager

10/10 (非常に良い)

MASAAKI

2023 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 4 月 18 日)
Thank you for the perfect rating, Masaaki!We are very pleased to hear that you had a wonderful stay at Park Lane Hotel New York. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!Warm RegardsBrian DunnHotel Manager

10/10 (非常に良い)

Jasmine

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk service is very friendly
2024 年 3 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Greetings Jasmine,We're glad you enjoyed the warm conduct of our front desk team members at Park Lane Hotel New York. Their aim is to provide top-notch service and ensure all our guests feel welcome. Your positive feedback is greatly appreciated. We hope to see you again soon for another pleasant experience!Warm RegardsRobert Macneil

10/10 (非常に良い)

Ulterra

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel. Great service and right by Central Park and 5th Ave. perfect location too!
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Greetings Ulterra,Thank you for taking the time to share your experience. On behalf of all Park Lane Hotel New York team members, we're glad to hear you appreciated our prime location and the services provided. We hope to have the chance to welcome you back on a future visit to the area.Warm RegardsRobert Macneil

10/10 (非常に良い)

Angela

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel with a classic NYC vibe. The staff is very welcoming and friendly. Spacious rooms with large windows. Excellent location across from Central Park and walking distance to many attractions. Would stay again for sure.
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Greetings, Angela,It's delightful to hear that the Park Lane Hotel New York was able to provide you with a true New York experience. The welcoming nature of our colleagues, coupled with our roomy accommodations with oversized windows, seems to have made an impression. The fact that you appreciated our prime location right across from Central Park and within strolling distance of numerous city highlights warms our hearts too! We're thrilled you'd choose to stay with us again and we look forward to that opportunity.Warm RegardsRobert Macneil

10/10 (非常に良い)

Penny

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The view was priceless!!!
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Greetings Penny,We're thrilled to hear that you enjoyed the stunning sights from Park Lane Hotel New York. It indeed is priceless! We are looking forward to welcoming you back soon.Warm RegardsRobert Macneil

10/10 (非常に良い)

Danielle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I am in love with this hotel. Exceptional service, pleasant rooms. Can’t wait to come back during summer days ❤️
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 10 日)
Greetings Danielle,It warms our hearts to know that you've fallen in love with Park Lane Hotel New York. Thank you for your kind words about our extraordinary service and delightful rooms. We're just as excited as you are about your return visit during the summer. We can't wait to offer you another memorable experience.Warm RegardsRobert Macneil

10/10 (非常に良い)

Anahit

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was beautiful and friendly.
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Hello Anahit,Your kind words are truly appreciated. It's delightful to know you found Park Lane Hotel New York pleasing, and our team delivered on their promise to ensure a warm, welcoming environment. We look forward to having you stay with us again.Warm RegardsRobert Macneil

10/10 (非常に良い)

Atousa

2024 年 3 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Greetings Atousa,We're delighted to see your perfect rating of Park Lane Hotel New York. We trust you had a memorable stay and look forward to welcoming you back in the near future.Thank you for choosing us for your New York stay!Warm RegardsRobert Macneil

10/10 (非常に良い)

Sabrina

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property and amazing, attentive staff! There were some surprising additional fees due upon arrival that were quite a bit more than was advertised by Expedia. In my opinion, the hotel and location was well worth the cost, but I believe they should be a bit more up front about their costs.
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 6 日)
Greetings Sabrina,We are thrilled to hear your positive comments about the Park Lane Hotel New York and its team members. Your commentary on the fees is noted and we appreciate your understanding. For any such detail not clearly outlined by third-party platforms, we recommend reaching out to us directly. Offering a memorable stay to our guests is our commitment and your feedback helps us achieve it. We hope to welcome you back soon.Warm RegardsRobert Macneil

8/10 (良い)

Juan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
View the d the city was great. The bathroom could have used hooks for towels.
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Greetings Juan,Thank you for sharing your feedback regarding your stay at Park Lane Hotel New York. We're happy to hear that you appreciated our stunning city views. Regarding your note on bathroom enhancements, we appreciate your suggestion. We continually aim to improve guest experience, and your input is valuable. We hope to welcome you back soon.Warm RegardsRobert Macneil

10/10 (非常に良い)

Rafael

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
everything fine exept the surrondings .
2024 年 2 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 2 日)
Greetings Rafael, we're thrilled to hear your stay at Park Lane Hotel New York was enjoyable. We're sorry to hear your impressions of the surroundings didn't meet your expectations. Despite this, we hope your overall experience was positive and we look forward to welcoming you again in the future. Safe travels!Warm RegardsRobert Macneil

10/10 (非常に良い)

OMAR

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice location, walking distance from Central Park and fifth avenue
2024 年 2 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 28 日)
Greetings Omar,We're glad the Park Lane Hotel New York's prime location added to the enjoyment of your stay. Our proximity to Central Park and Fifth Avenue is indeed convenient for many travellers. It's rewarding to know that you've had a wonderful experience and we look forward to hosting you again soon.Warm RegardsRobert Macneil

10/10 (非常に良い)

Steve

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location near Central Park and 5th Avenue. Clean rooms. Friendly accommodating staff.
2024 年 2 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Greetings Steve,It's wonderful to hear that you appreciated the prime location of Park Lane Hotel New York, situated conveniently near Central Park and the famed 5th Avenue. We're also thrilled to know that our hygienic rooms and our friendly, attentive team members added positively to your stay. We hope to have the pleasure of your company again in the future.Warm RegardsRobert Macneil

8/10 (良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
great stay! only issue arose when we stayed an additional night and our room was smaller
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Greetings John! We're thrilled that you enjoyed your stay at Park Lane Hotel New York. While we regret to learn that the room for your extended stay didn't match the comfort of the first one, our aim is to provide an enjoyable experience for every guest. We appreciate your feedback and we've taken note of your experience for future improvements. We truly hope to host you again in the future for an even more satisfying stay.Warm RegardsRobert Macneil

10/10 (非常に良い)

Christina

2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Greetings Christina,We're thrilled to see your perfect rating of Park Lane Hotel New York. It's wonderful to know we met your expectations and we look forward to your next visit. Thank you for choosing us for your stay! Safe travels until we meet again.Warm RegardsRobert Macneil

8/10 (良い)

Katherine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Greetings Katherine,We're elated that your stay at Park Lane Hotel New York earned a good score. It's always our aim to provide a delightful experience. We look forward to welcoming you back whenever your travels bring you to New York. Thank you for your time in rating us.Warm RegardsRobert Macneil

10/10 (非常に良い)

Fernando

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente hotel
2024 年 2 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Saludos Fernando,Es maravilloso saber que disfrutó tanto de su estadía en Park Lane Hotel New York. Su opinión es valiosa para nosotros. Esperamos volver a superar sus expectativas en el futuro.Warm RegardsRobert Macneil

10/10 (非常に良い)

Atousa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 7 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Greetings Atousa,Thank you for the perfect rating. We're thrilled you had a wonderful experience at Park Lane Hotel New York and we hope to have the pleasure of welcoming you back in the near future.Warm RegardsRobert Macneil

10/10 (非常に良い)

Valerio

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great experience
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Valerio,We're thrilled that you enjoyed your stay at the Park Lane Hotel New York. Ensuring a great experience for our guests is at the heart of what we do. We sincerely hope to welcome you back soon for another wonderful visit.Warm RegardsRobert Macneil

10/10 (非常に良い)

Natalie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
As always fantastic place!
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Greetings Natalie,Your kind words are greatly appreciated. We're overjoyed to learn that you consistently find Park Lane Hotel New York fantastic. Thank you for making us your go-to hotel in the city; we're eager to welcome you back on your next visit.Warm RegardsRobert Macneil

6/10 (普通)

Maria、key biscayne

Very old and dusty rooms hotel. Need a renovation.
2024 年 2 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Greetings Maria,We appreciate your feedback and your suggestions for improvements. It is regrettable to hear about your dissatisfaction with the room's condition. We are certainly dedicated to ensuring our hotel meets all of our guest's standards. Please know that continuous maintenance and upgrades are a part of our ongoing commitment. Your comments will be shared with the relevant team members as part of this process. Thank you for helping us strive to improve the guest experience.Warm RegardsRobert Macneil

10/10 (非常に良い)

Linda、Fort Mill

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Thank you for the fantastic rating, Linda!We strive to make all of our guests feel welcome and relaxed during their time at Park Lane Hotel New York! We can't wait to see you again soon.Warm RegardsRobert Macneil

6/10 (普通)

Sandro

カップルで旅行
良かった点 : 清潔度
気になった点 : 設備とサービス
Not the best food
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Greetings Sandro,We appreciate your feedback, and it's unfortunate to read that you did not thoroughly enjoy the dining experience at our hotel. We continually aim to provide a wide variety of options that cater to different palates. Rest assured we will take note of your remarks and work towards enhancing our culinary offerings in the future. Thank you for staying with us at the Park Lane Hotel New York, and we hope this isolated concern will not deter you from returning.Warm RegardsRobert Macneil

10/10 (非常に良い)

Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was accommodating and so nice. What a wonderful stay.
2024 年 1 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hello Robert,Thank you for sharing your delightful experience at the Park Lane Hotel New York. We're thrilled to know our team members met your expectations and made your stay enjoyable. Your kind words are much appreciated. We eagerly look forward to welcoming you back for another wonderful stay.Warm RegardsRobert Macneil

10/10 (非常に良い)

Gary

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was lovely and was just remodeled in an upscale modern vibe. It has three nice restaurants and a bar overlooking Central Park. Totally awesome!
2024 年 1 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Greetings Gary,We are overjoyed to hear that you appreciated the recent updates made to the Park Lane Hotel New York. It's delightful that the modern and upscale ambiance resonated with you. We're also thrilled that our dining options and Central Park views enhanced your visit. Your awesome feedback is truly valued, and we cannot wait to welcome you back for another exceptional experience.Warm RegardsRobert Macneil

10/10 (非常に良い)

Daniel

2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Greetings Daniel,Thank you for choosing to stay at Park Lane Hotel New York. It's great to see a perfect rating, which suggests that you had a memorable experience with us. Nothing pleases us more than providing our guests with a service that exceeds their expectations. We're looking forward to hosting you again in the future.Best regards.Warm RegardsRobert Macneil

10/10 (非常に良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Elegant.
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Greetings Michael,It is wonderful to hear that you appreciated the sophistication of the Park Lane Hotel New York. We continuously strive to offer a refined atmosphere for our guests. We sincerely hope to see you again in the future.Warm RegardsRobert Macneil

10/10 (非常に良い)

Kathleen、Spring

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely location on Central Park South - easily walkable to tourist sites and dining.
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Greetings Kathleen,We're thrilled to learn you appreciated Park Lane Hotel New York's appealing location near Central Park South. It's wonderful it provided easy access for you to tourist sites and dining options. We hope to welcome you back for another excellent stay in the future.Warm RegardsRobert Macneil

10/10 (非常に良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful stay at the Park Lane. Friendly staff, excellent food and drinks, clean, and easy walking distance to shopping and restaurants. Can’t wait to go back!
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hello James,We're thrilled to hear you had such an enjoyable experience at Park Lane Hotel New York. Our team members always strive to provide friendly services and we're glad that you enjoyed our delightful cuisine and beverages. It's great to know our prime location made your exploration easier. We're eagerly anticipating your return visit.Warm RegardsRobert Macneil

10/10 (非常に良い)

jonathon

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
From the moment at the front door the door man and all the staff of all ages in every department were totally genuine gracious kind with excellent service I would give ten stars if I could - Marie and Leo were at the coffee shop to say goodbye leaving with the feelings of we can not wait to return :) we have stayed before and we will again THE BEST HOTEL IN TOWN ! missing you already!!!
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Greetings Jonathon,We're thrilled to hear such glowing feedback about your experience at the Park Lane Hotel New York. It's wonderful to hear how our door personnel and team members across all departments made you feel welcomed. Kudos like yours to Marie and Leo are especially cherished. We can’t wait for your next visit which, from your kind words, seems it cannot come soon enough! It’s reviews like yours that remind us why we love what we do. Thank you for considering us the best hotel in town. We're missing you too!Warm RegardsRobert Macneil

10/10 (非常に良い)

Emiljan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Greetings Emiljan,Thank you for sharing your positive rating following your stay at Park Lane Hotel New York. It's heartwarming to know you had a wonderful experience. We eagerly anticipate your return for another memorable stay.Best wishes.Warm RegardsRobert Macneil

10/10 (非常に良い)

Angel Ramon、Mexico

2024 年 1 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Greetings Angel Ramon,Thank you for your wonderful rating of Park Lane Hotel New York. It's heartening to see that you enjoyed your stay with us. We're looking forward to having the pleasure of welcoming you back for another great experience.Warm RegardsRobert Macneil

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Thanks for the outstanding rating, Susan!We're delighted your time at Park Lane Hotel New York was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.Warm RegardsRobert Macneil

10/10 (非常に良い)

Sunil、San Ramon

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Greetings Sunil,It's fantastic to see your perfect rating for Park Lane Hotel New York on Expedia. We're overjoyed knowing we were able to meet, if not exceed, your expectations during your stay with us.We sincerely hope the next time you're in the city, we'll be your preferred destination!Warm RegardsRobert Macneil

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Greetings Elizabeth,We're thrilled to see that your stay at Park Lane Hotel New York was enjoyable. Without your valuable feedback, we wouldn't know how well we're doing - thank you for the 5-star rating! We eagerly look forward to your next visit.Warm RegardsRobert Macneil

10/10 (非常に良い)

Bernardo

2024 年 1 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hello Bernardo. Thank you for the 5/5 rating!It's excellent you enjoyed your time at Park Lane Hotel New York so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Warm RegardsRobert Macneil

10/10 (非常に良い)

Reem

2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Thank you for the 5/5 rating, Reem!It's excellent you enjoyed your time at Park Lane Hotel New York so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Warm RegardsRobert Macneil

10/10 (非常に良い)

Javier J Rodriguez

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location. Excellent service.
2024 年 1 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Greetings Javier,Thank you for sharing your enjoyable experience at Park Lane Hotel New York. We are delighted to know that our prime location and outstanding service met your expectations. We hope to have the pleasure of welcoming you back in the future.Warm RegardsRobert Macneil

10/10 (非常に良い)

LYNN

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Magnificent view of Central Park. Service staff all very nice and immediately helpful. Dinner in hotel 2nd floor quiet and very good. Bed very comfortable, bathroom facilities lovely and function excellently. Spacious room and very nice decor. Walkable from museums, Lincoln Center, restaurants and into Central Park.
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Greetings Lynn,We're delighted your stay at Park Lane Hotel New York was memorable. It's lovely to know that our scenic views of Central Park enhanced your experience. We're also pleased you appreciated our attentive team members and enjoyed your dining experience. Thank you for commending our comfortable beds, well-maintained bathrooms, roomy spaces, and pleasant decor. Your acknowledgment of our hotel's location close to major attractions is much appreciated. Do visit us again for another remarkable experience.Warm RegardsRobert Macneil

10/10 (非常に良い)

Craig

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 4 泊滞在