部屋からの景観

ミレニアム ダウンタウン ニューヨークの口コミ

4 out of 5

口コミ

7.4

良い

評価 10 - 2331 件の口コミ中 948 件が非常に良い" "
評価 8 - 2331 件の口コミ中 502 件が良い" "
評価 6 - 2331 件の口コミ中 361 件が普通" "
評価 4 - 2331 件の口コミ中 250 件が不満" "
評価 2 - 2331 件の口コミ中 270 件が非常に不満" "

7.8/10

清潔度

8.0/10

スタッフとサービス

6.8/10

設備とサービス

7.2/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

8/10 (良い)

Shigemura

2023 年 11 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 15 日)
Shigemura, thank you for staying at Millennium Downtown New York and sharing your rating. We are pleased to know that you had a satisfactory experience with us. We trust we will have the opportunity to welcome you back for an even better stay in the future.

4/10 (不満)

Masaaki

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The entire building is very old and the carpet in the room is quite dirty. There's no fridge even though I got an upgraded room. The gym doesn't have much facility to work out. The only advantage is the location.
2023 年 10 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 1 日)
Masaaki, we regret that your experience did not meet your expectations. It seems there were aspects, such as the room conditions and the fitness amenities, which were not up to standard. On a positive note, we're glad you appreciated our central location. We always aim to improve and make our guest experiences more pleasurable. We hope you will consider giving us another opportunity in the future. Your valuable feedback will certainly be used to enhance our services.

4/10 (不満)

Masaaki

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room didn't have a fridge and carpet was very dirty.
2023 年 10 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 31 日)
Masaaki, we regret to hear about some of the inconveniences you encountered during your stay, such as the lack of a mini-fridge and the cleanliness of your room. We continually strive to ensure our guest's comfort and satisfaction, and your feedback aids us in identifying areas for enhancement. We trust that your next visit will better meet your expectations.

8/10 (良い)

??

2023 年 9 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 13 日)
Thank you for your four-star rating of Millennium Downtown New York. It's great to hear that you enjoyed your stay and we hope we will have the pleasure of welcoming you back in the future.

8/10 (良い)

Asdf

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good
2023 年 8 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 8 月 28 日)
Thank you for the great rating!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Millennium Downtown New York. We'd like to share an even better experience with you soon.

6/10 (普通)

Masayuki

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
設備等が古いが、グランド・ゼロ等の眺望は、最高である。
2023 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 3 月 3 日)
Masayuki 様、貴重なご意見をお寄せいただきありがとうございます。私たちとのあなたの経験が理想的ではなかったことを残念に思います。より楽しい体験をすぐに共有できることを楽しみにしています。

6/10 (普通)

TAKAHIRO、setagayaku sakuragaoka

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
エレベーターが1機しか動いてない、あり得ない。めちゃくちゃ待たされた。。
2022 年 9 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2022 年 9 月 27 日)
エレベーターの運休は大変ご迷惑をお掛けし、お待たせしてしまい大変申し訳ございませんでした。目的地まで階段または別のエレベーターをご利用いただければ幸いです。今後のエクスペリエンスを向上させるためにできることがあればお知らせください。ご意見ありがとうございます。

8/10 (良い)

Yuha

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 8 月に 3 泊滞在

6/10 (普通)

Shiho

2022 年 7 月に 2 泊滞在

8/10 (良い)

Nami

2022 年 5 月に 4 泊滞在

2/10 (非常に不満)

Mari

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
Small room with elevator noise inside room we can’t sleep good sooo noisy, They charge more than Expedia price without any additional service or facilities! So shame!!
2024 年 4 月に 2 泊滞在

8/10 (良い)

Rozenia

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
It was so many things to do in walking things and places to eat. Transportation was easy and readily available. I didn’t like the fact that we had issues with the ac unit but otherwise everything else was amazing
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Rozenia, it's great to hear you enjoyed Millennium Downtown New York's convenient location and had a positive experience with local transportation. The team regrets any inconvenience with the air conditioning. They always strive to deliver a comfortable stay, so we're glad to have offered you a memorable experience despite this. Looking forward to welcoming you back for another amazing stay!

10/10 (非常に良い)

Adrian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great Stay Really Enjoyed my self!
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Adrian, it's great to hear that you had an enjoyable experience at the Millennium Downtown New York. We truly appreciate your feedback and look forward to the possibility of hosting you again in the future.

8/10 (良い)

Michelle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The view is beautiful
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Michelle, it's delightful to know that you enjoyed the stunning vistas at Millennium Downtown New York. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay.

8/10 (良い)

Earl、Falls Church

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Hotel is showing its age and onsite amenities are slim. Staff, especially housekeeping, was excellent and very professional. The front desk accommodated a special request and exceeded my expectations. Location is unbeatable! Would stay again.
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Earl, it's wonderful to hear that the professionalism of our team members and our unbeatable location made your stay at the Millennium Downtown New York enjoyable. While we are proud of our hotel's ageless charm, be assured we are always working on updating our amenities. Your expectations and special requests are important to us, we're glad our front desk colleagues were able to exceed them. We can't wait to welcome you back for another memorable stay.

10/10 (非常に良い)

Igor

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
great stay will be back
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Igor, thank you for sharing your experience at the Millennium Downtown New York. We're delighted you had a fantastic stay and we look forward to your return visit. Safe travels until then.

4/10 (不満)

Ida

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Ida, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

8/10 (良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for the 4-star rating, Paul!It's great your time at Millennium Downtown New York was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

8/10 (良い)

Sergey

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Thanks for the 4/5 rating, Sergey!We're thrilled you enjoyed your time at Millennium Downtown New York so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

8/10 (良い)

Mark

良かった点 : 清潔度、スタッフとサービス
Location was great as was the service from the staff. The rooms were dated, but clean and could use some TLC. My only complaints are no onsite parking (it was a short walk) and the beds were way too small to accommodate 4 people. Luckily we were able to get a roll away bed to accommodate one child, but my wife and I were definitely squeezing to fit on these beds. All things considered this was a great stay in a great location.
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 20 日)
Mark, thank you for your feedback on your recent stay at Millennium Downtown New York. We're pleased to know you appreciated our service and central locale. Regarding your comments on the room decor and bedding, we appreciate your input and are continually working to enhance our guests' experience. We regret any inconvenience you encountered with parking and bed size. We'll make a note of your comments for future improvements. Thanks again for your valuable feedback; it's an essential part of our ongoing efforts to make each guest's stay wonderful. We hope to welcome you back for an even better experience in the future.

10/10 (非常に良い)

Ivana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful service
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for the wonderful rating, Ivana!It's fantastic you enjoyed your time at Millennium Downtown New York so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

2/10 (非常に不満)

Baheja

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Beds are very small and uncomfortable. The hotel is not very clean.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Baheja, it is regrettable to hear about your less-than-satisfactory stay, particularly regarding the comfort of your accommodations and the cleanliness of the surroundings. We adhere to high cleaning standards and do our best to ensure all our guest rooms fulfill comfort expectations. Your feedback has been shared with the related teams as we continually aim to enhance our guest experiences. Thank you for taking the time to share your observations.

10/10 (非常に良い)

Nicolás

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 20 日)
Thanks for the outstanding rating, Nicolás!We're delighted your time at Millennium Downtown New York was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

6/10 (普通)

Jennifer

This hotel was fine. Great location for downtown. Rooms are a little worn
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 18 日)
Jennifer, we're glad you enjoyed our prime downtown spot. We're continually working on fine-tuning our in-room experience, and your feedback aids in this continual improvement process. We truly value your thoughts and hope to welcome you back soon.

10/10 (非常に良い)

Ispart、Leesburg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Ispart, thank you for your superb rating for Millennium Downtown New York! We're glad to know we left a splendid impression and we hope to welcome you back soon for another 5-star experience!

4/10 (不満)

Johanna Meryham、Yonkers

良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
La primera noche no pude dormir porque no podía cerrar la ventana en la parte de abajo de la misma, estamos hablando de un piso 35 ahí estaba el viento era súper fuerte y movía todo en la habitación, mi habitación parecía la habitación de la chica de la película El exorcista de todo lo que se movía, el ruido en fin me pasé toda la noche esperando que algún empleado del hotel me ayudara y no fué hasta las 7pm que llegó alguien. Muy mala experiencia.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 15 日)
Johanna Meryham, entendemos su preocupación acerca de la ventana y el viento durante su visita. Las comodidades y la comodidad de la habitación son muy importantes para nosotros. Lamentamos que tardara tanto tiempo para que un miembro de nuestro equipo llegara a su habitación. Apreciamos sus comentarios ya que nos ayudan a mejorar nuestro servicio. Esperamos que decida visitarnos nuevamente para poder ofrecerle una mejor experiencia.

10/10 (非常に良い)

Eleana、Miami

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La vista de mi habitación espectacular
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 15 日)
Eleana, es maravilloso saber que disfrutaste de la espectacular vista desde tu habitación en el Millennium Downtown New York. Estamos encantados de que haya tenido una experiencia encantadora y esperamos recibirlo nuevamente en su próxima visita a la ciudad.

10/10 (非常に良い)

Brittany

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We loved our stay. Easy, no fuss.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 15 日)
Brittany, it's such a delight to hear about your positive experience at Millennium Downtown New York. We're thrilled you found your stay to be uncomplicated and enjoyable. On behalf of all our team members, we thank you for choosing us and look forward to welcoming you back in the future.

6/10 (普通)

Russell

カップルで旅行
良かった点 : 清潔度
Property needs a little bit of upgrading; especially for the price. Speaking of price, breakfast was supposed to be included. I set it up to be delivered at 8:00 AM and by 8:30 AM it still hadn't showed up. We wound up going out to eat and wasn't refunded for that. Lastly, we had two of the lights by the bed out (bulbs must have needed to be changed) The shower had a small border on the floor but the water goes all over the floor. But hey, we had 2 towels to keep the floor dry. I did mention the issues to the staff who didn't seem to care too much. The positive:. Great views of the city. That was the best part. Not sure if the view makes it worth the price. It is right next to Freedom Tower of that helps.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 14 日)
Russell, it's regrettable to hear that you encountered challenges during your stay. We apologize for any dissatisfaction with regards to the upkeep of the hotel and discrepancies with your breakfast order. It's certainly not our standard to keep our guests waiting for their meals or overlook lighting and bathroom issues. We value your feedback about the attention shown by our team members, as we always strive to provide attentive and caring service. On the bright side, we're delighted you enjoyed the stunning urban views afforded by our location. We hope to welcome you back in the future and exceed your expectations, making your experience truly worthwhile.

10/10 (非常に良い)

Jp

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location!
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 11 日)
Jp, it's fantastic to hear that you found the location of Millennium Downtown New York so advantageous! We're pleased you enjoyed your experience with us and look forward to welcoming you back on your next trip to New York.

10/10 (非常に良い)

Cheryl

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved everything about our stay!
2024 年 1 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 10 日)
Cheryl, it's wonderful to see you had an enjoyable stay at Millennium Downtown New York! We're thrilled that everything met your expectations and we hope to welcome you back again in the future.

10/10 (非常に良い)

Angela、Rochester

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Thanks
2024 年 2 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Angela, it's great to hear from you! We're delighted your stay at Millennium Downtown New York met your expectations. We appreciate your feedback and look forward to welcoming you back soon.

2/10 (非常に不満)

Darlene

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hallways are dark, my mini fridge was broken, there is no in-room safe and overall the property is plain tired. Definitely not a 4-star property.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Darlene, it's regrettable to hear about your recent experience. While we strive to provide a memorable and pleasant stay, it appears we fell short during your visit. We apologize for the issues experienced with the mini fridge and other amenities. Moreover, we recognize the aesthetic aspects mentioned and wanting a brighter ambiance. Continual input from valued guests like you allows us to focus on aspects requiring attention and enhancement. We hope for the opportunity to better serve you in the future.

6/10 (普通)

Joël

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
-
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to submit this feedback, Joël.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

2/10 (非常に不満)

Clenio

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Never again
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Clenio, it's unfortunate to hear about your recent experience. We aim to provide exceptional service to all guests, and we're concerned we did not meet your expectations this time. We're always open to hearing suggestions and specific feedback to improve. Please do reach out to us to discuss your experience so we can work towards ensuring it doesn't reoccur.

10/10 (非常に良い)

Bekzod

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 6 日)
Thanks for the perfect rating, Bekzod!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Millennium Downtown New York.Have a wonderful day!

10/10 (非常に良い)

Rafael Contreras

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Extraordinaria experiencia, gran lugar, solo no servía la luz del baño, pero de ahí en fuera todo genial
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 5 日)
Rafael, es maravilloso saber que tuviste una experiencia extraordinaria en Millennium Downtown New York. Nos alegra que haya disfrutado de nuestra fantástica ubicación. Tomamos nota del punto sobre la luz del baño y le aseguramos que nuestro equipo de mantenimiento se asegura de que todo esté en funcionamiento para una experiencia fluida para los huéspedes. Esperamos darle la bienvenida nuevamente para otra estadía memorable.

4/10 (不満)

Romona

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 5 日)
Romona, it seems like your stay wasn't up to your expectations. We value your feedback and would be grateful if you could provide us with more details. Your insights are critical to help us improve and offer a better experience for you and future guests.

10/10 (非常に良い)

Miguel、Toronto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Thank you for everything
2024 年 3 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 4 日)
Miguel, your kind words are truly delightful. The team at Millennium Downtown New York is thrilled you enjoyed your time with us. It's our privilege to provide an exceptional experience for our guests. We hope to see you again soon.

4/10 (不満)

Luis

良かった点 : 施設のコンディションと設備
2024 年 2 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 3 日)
Luis, it's evident from your score that your stay didn't meet your expectations. Our goal is to provide a remarkable experience for all our guests, and it's unfortunate that we fell short in this instance. Any feedback you could provide would be immensely appreciated to help us understand where we could improve. We sincerely hope to have another opportunity to redeem ourselves in the future.

8/10 (良い)

Majeed

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Thanks for the 4/5 rating, Majeed!We're happy you had such a lovely stay at Millennium Downtown New York! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 (非常に良い)

linette、distrito nacional

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 31 日)
Linette, it's wonderful to hear that your stay at the Millennium Downtown New York met your expectations. We appreciate your high rating and look forward to making your next stay with us even more enjoyable. Thank you for choosing us.

10/10 (非常に良い)

Ryan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy checkin and check out. They even watched our bags for the day after checkout so we could walk around without bringing them. Room was very nice and the view was incredible.
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 31 日)
Ryan, it's wonderful to hear you had such a seamless experience at Millennium Downtown New York. We're thrilled to know our care for your bags facilitated an easier exploration day for you. We're also glad you enjoyed your comfortable accommodations and the breath-taking view. We hope to welcome you back soon for another incredible stay.

8/10 (良い)

Agnes Nadine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 31 日)
Agnes, thank you for your rating of Millennium Downtown New York. We're thrilled to know that your experience with us met your expectations. Your feedback motivates us to continue delivering top-notch service. We can't wait to welcome you back in the future!

6/10 (普通)

Angela

カップルで旅行
良かった点 : 清潔度
Room was not cleaned well. Found pills on the floor (with young children), my son found a chapstick by the bed. Stains on bed and floor near bed.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Angela, we regret to hear there were several cleanliness issues during your stay, including finding objects on the room's floor and certain marks. Our guests' safety is our topmost priority, especially when it comes to children. It is concerning to hear that we didn't meet your expectations this time. We're taking your feedback seriously and have notified our housekeeping team to enhance their attention to detail. We hope that you'll provide us with another opportunity to serve you better in the future.

8/10 (良い)

Meridith

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location for visiting the World Trade Center Memorial, right across the street. Friendly, helpful staff!
2024 年 3 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Meridith, it's wonderful to hear that the location of Millennium Downtown New York worked perfectly for your visit to the World Trade Center Memorial. We're delighted our team members were able to provide you with friendly and helpful service. We hope to have the pleasure of welcoming you back in the future.

4/10 (不満)

Princess

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス
It’s a great view from your room but I was on the 31 floor and all I heard at night was the vents making noise, walls are very thin I heard people’s shower, and them talking ! Room doesn’t have a mini fridge to accommodate you with personal beverages! Found hair in my bed sheets! So Overall you’re really paying for the view and don’t think the price is worth it
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Princess, your feedback is acknowledged. It's unfortunate to hear that you encountered some disturbances during your stay. Factors potentially affecting tranquility, such as room noises and the apparent thinness of the walls, are typically addressed with utmost seriousness. In regard to the lack of a mini fridge and your observations about cleanliness, measures are continually put in place to address and surpass our guests' expectations. While the view may have been a highlight, the intention is to deliver excellent overall value. Your points have been noted and will be shared with the relevant colleagues for further evaluation. We do hope there's another opportunity to serve you better in the future.

10/10 (非常に良い)

Steven

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location, location, location... Being across the street from the Oculus and the World Trade Center was amazing. I knew when I booked it that we were close, but I had no idea we were THAT close. The staff was fantastic. The hotel is spotless. Considering everything, I think the price of the hotel was a bargain. I don't want to fly all the way to NYC and stare out at a wall from my hotel room. I had an amazing view that I could stop looking at. I highly recommend this hotel.
2024 年 3 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 25 日)
Steven, it's heartening to know you appreciated Millennium Downtown New York's location and found it to be a central point for your visit. Our team members strive to ensure all areas are immaculate and present a welcoming atmosphere, and your feedback is certainly a testament to that. We're also pleased you found value in the stay and relished the remarkable view from your room. Being highly recommended by you genuinely inspires us. We certainly look forward to welcoming you again.

10/10 (非常に良い)

Elisa

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 13 日)
Elisa, it's great to know you had a fantastic stay at Millennium Downtown New York. We're delighted you enjoyed your time with us and we're hopeful to host you again soon.

8/10 (良い)

Carmen

2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 25 日)
Carmen, thank you for choosing the Millennium Downtown New York and for your 4-star Expedia review. We're elated you enjoyed your stay, and we look forward to welcoming you back on your next trip to New York. Safe travels!