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ラ キンタ イン & スイーツ バイ ウィンダム ファー ロックアウェイの口コミ

3 out of 5
ラ キンタ イン & スイーツ バイ ウィンダム ファー ロックアウェイ
4317 Rockaway Beach Blvd., Far Rockaway, NY

口コミ

7.2

良い

評価 10 - 267 件の口コミ中 77 件が非常に良い" "
評価 8 - 267 件の口コミ中 80 件が良い" "
評価 6 - 267 件の口コミ中 55 件が普通" "
評価 4 - 267 件の口コミ中 32 件が不満" "
評価 2 - 267 件の口コミ中 23 件が非常に不満" "

8.0/10

清潔度

7.6/10

スタッフとサービス

7.6/10

設備とサービス

7.6/10

施設のコンディションと設備

口コミ

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The sixth floor of this property was clean and comfortable. However, do not visit the lower floors.
2019 年 10 月に 1 泊滞在

4/10 (不満)

Giovanni

出張
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Very bad neighborhood! Bad TV. Small room, bad breakfast
2019 年 10 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

カップルで旅行, 家族旅行
It was clean and the staff at check in was friendly
2019 年 9 月に 1 泊滞在

10/10 (非常に良い)

Yovana

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 1 泊滞在

2/10 (非常に不満)

DENIS

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
MOVE ON.... DO NOT STAY AT THIS PROPERTY
SO TERRIBLE WE DID NOT STAY!!!!! NO PARKING ON PROPERTY !!!! PARKING ONLY ON STREETS PUBLIC AREAS FILTHY ROOMS SMALL AND NEED REHAB! LOCATED IN THE SLUMS POORLY MARKED. COULD NOT FIND ENTRANCE
2019 年 9 月に 1 泊滞在

10/10 (非常に良い)

Martin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommend
Very clean and comfortable hotel, i used as stop over for night on my travels. Only problem was getting shuttle bus from airport to hotel couldn’t get information or find bus had to taxi but got shuttle back to airport. Hotel should provide more detail on shuttle bus for arriving customers
2019 年 9 月に 1 泊滞在

6/10 (普通)

Leonard D

良かった点 : 清潔度、客室の快適度
2019 年 9 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 施設のコンディションと設備、客室の快適度
It
2019 年 9 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
良かった点 : 施設のコンディションと設備、客室の快適度
Location is very poor And therefore very over priced.
2019 年 9 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was very clean, and so close to the beach. The parking was on the street but there were spaces.
2019 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was newly renovated and very clean. Loved the breakfast component where you can make your own waffles. Only 15 minutes bus ride to the nearest surf break or 10 minutes on an Uber. The bed was not so comfy though
2019 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 8 月に 1 泊滞在

10/10 (非常に良い)

Glenda、Canada

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We arrived at 1am after driving for about 12 hrs. The property is clean and welcoming. However, if you arrive late at night, the surrounding area has an abandoned vibe as in there are homes and buildings around the hotel but right next to it, there is bush and you do not have access to the beach from 45th St. You will have to go to either 39th or 59th St to get access. You can access the boardwalk but be prepared to walk a bit. There is only street parking available. Mon morning you cannot park on one side of the road and Wed morning you cannot park on the other side of the road. Cars are fine on the street but make sure that you move them accordingly. Subway location is perfect. Literally at your footstep. Going to Manhattan takes about 1 hr 10 min.
2019 年 8 月に 4 泊滞在

10/10 (非常に良い)

Christian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very clean, friendly and comfortable
2019 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff they treat you as family, Eric in the front desk couldn’t be the best, the manager how a nice lady. The boy from Venezuela the guide you where to go and how!!!! We went all over the world and this little get a way hotel gave to us the best customer services to the point that we are coming back in 2 weeks.
2019 年 8 月に 1 泊滞在

6/10 (普通)

Jean

Shuttle driver was disgusting. Cleaning his ears, picking his nose. YUK
2019 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
For a restful layover at JFK
We had an overnight layover at JFK and chose La Quinta as an alternative to the usual clusters of airport hotels near JFK. The breakfast at La Quinta was terrific with hot and cold entrees. The room had a/c and was large and very clean. The hotel is 1 short block away from an A train station, if you want an alternative to waiting for the hotel shuttle. The down-side is that there are no restaurants in the area, but again, with the A train, you can travel into Brooklyn or Manhattan easily.
2019 年 7 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 7 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Superb staff very friendly and prompt service. They ensured the safety of guests by asking the next person in line to please step back and never gave out room numbers audibly.
2019 年 7 月に 5 泊滞在

10/10 (非常に良い)

Elise、Brooklyn, NY

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location is close to the boardwalk, nice walk towards restaurants, beach activities and supermarkets. The A train is right next to the hotel! Breakfast is great and if you get lucky you'll get Tracy to help you, though everyone there is lovely and helpful.
2019 年 7 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
Nice clean room with refrigerator and microwave. Free shuttle to JFK. Thank you to the check in clerk who let us get in to the room a couple hours early, as we were going to an evening wedding and appreciated the extra time to rest a little and not have to rush to get ready for the wedding.
2019 年 6 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度
Terrible location. Not a JKF as advertised. An unsafe area. Change your advertising!
2019 年 6 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2019 年 6 月 19 日)
Thank you for your recent stay. Please note that Far Rockaway was completely devastated by Hurricane Sandy and is still rebuilding. Many businesses had to close never to reopen. We do have a brand new boardwalk which is quite beautiful in Summer on a bike rental ride. Because we are across the street from Rockaway Beach our complimentary shuttle has to go around the Bay to reach the hotel. We hope you stay with us again.

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was comfortable and clean. However I did not realize how far away from the airport it was located.
2019 年 6 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2019 年 6 月 19 日)
Thank you for your recent stay with us and for your feedback. Because we are across the street from Rockaway Beach our complimentary shuttle must go around the Bay to reach the hotel from JFK. We hope to serve you again.

6/10 (普通)

宿泊されたお客様

気になった点 : 施設のコンディションと設備
2019 年 6 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2019 年 6 月 14 日)
Thank you for your recent stay and for your feedback.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Arrived after 9pm and the community didnot seem to be very well
2019 年 6 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2019 年 6 月 5 日)
Thank you for your your recent stay with us and for your feedback which I will share with the staff. Please be aware that Far Rockaway was completely devastated by Hurricane Sandy and is still rebuilding. We have a brand new boardwalk, but many businesses closed never to reopen.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liked that they offered free shuttle service to and from JFK Airport.
2019 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2019 年 6 月 3 日)
Thank you for your recent stay with us and for your positive feedback. I am glad to hear that you were pleased with our Free Shuttle Service to and from JFK. We hope to have another opportunity to serve you again.

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
2019 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2019 年 6 月 3 日)
Thank you for your recent stay with us and come again.

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Very clean. On street parking was not a problem. Minor noise from subway did not bother us.
2019 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2019 年 6 月 3 日)
Thank you for your recent stay with us and for your positive feedback which I will share with the staff to help improve guest satisfaction. We hope to serve you again soon.

2/10 (非常に不満)

daniel

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Biel zuweit weg von Terminal‘s
2019 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2019 年 5 月 28 日)
Thank you for your recent stay

4/10 (不満)

AJ

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
If you like roller coasters, you’ll love the shuttle from the airport to the hotel. On the drive you may get to see a crime scene with a multitude of police on standby while you zip past a yellow taped area. Upon arrival you will be greeted with a smile. This I can say was genuine. I was genuinely happy to be inside a structure. Upon arrival to my room, I quickly realized I was street level and for a solid hour heard a distressed individual pounding on a door and shouting a name, this eventually pulled me into a short sleep. I will say the shower was superb! The complimentary breakfast...I can’t offer many compliments...the banana was good! So if you like adventures and want to experience many emotions in one night, stay here! If you want to sleep soundly, perhaps splurge on an extra $20. X
2019 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2019 年 5 月 28 日)
Thank you for your recent stay with us and for your feedback. I am sorry to hear you were unhappy with the surrounding neighborhood and our complimentary breakfast which offers a variety of food items. I hope we can serve you again and change your mind.

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was quaint, close to airport, has a shuttle and driver was friendly and informative. Room was clean and had needed amenties.
2019 年 5 月に 1 泊滞在
Michelle Mutarleli, General Manager からの返信 (投稿日 : 2019 年 5 月 17 日)
Thank you for your recent stay and for your kind and positive review We hope to have another opportunity to serve you again soon.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We were told a shuttle would be 20 minutes and after several delays and phone calls, it was 90 minutes. Pull out bed was only better than the floor because we were not actually a the floor. Room was too small for the furnishings. Windows leaked so much noise I thought I was outside.
2019 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2019 年 5 月 28 日)
Thank you for your recent stay and for your feedback which will help us improve guest satisfaction. I apologize for any inconvenience you experienced during your stay.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 5 月に 1 泊滞在
Michelle Mutarelli, General Manager からの返信 (投稿日 : 2019 年 5 月 17 日)
Thank you for your recent stay with us and for your kind review. We hope to have another opportunity to serve you.

6/10 (普通)

Antonio

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2019 年 5 月に 1 泊滞在
MMからの返信 (投稿日 : 2019 年 5 月 12 日)
Thank you for your recent stay and for your feedback which will help us improve guest satisfaction.

8/10 (良い)

Gabriel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 5 月に 1 泊滞在
Michelle Mutarelli, General Manager からの返信 (投稿日 : 2019 年 5 月 17 日)
Thank you for your recent stay with us and for your kind review of our hotel. We hope to have another opportunity to serve you again in the near future.

10/10 (非常に良い)

宿泊されたお客様

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place was so clean and quiet. We ended up with the handicapped room and we loved it.
2019 年 4 月に 1 泊滞在
Michelle Mutarelli, General Manager からの返信 (投稿日 : 2019 年 5 月 17 日)
Thank you for your recent stay with us and for your kind and positive review of our hotel. We hope to have another opportunity to serve you again real soon!

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ok but rooms I don’t know if the ones I stayed was small
2019 年 4 月に 1 泊滞在
Michelle Mutarelli, General Manager からの返信 (投稿日 : 2019 年 5 月 17 日)
Thank you for your recent stay with us and for your kind review. I do apologize for any inconvenience you experienced during your stay. We hope to serve you again soon

10/10 (非常に良い)

宿泊されたお客様

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Will return again next time! Will recommend more to friends !
2019 年 4 月に 2 泊滞在
Michelle Mutarelii, General Manager からの返信 (投稿日 : 2019 年 5 月 17 日)
Thank you for your recent stay with us and for your kind and positive review. We hope to have another opportunity to serve you again real soon!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 4 月に 1 泊滞在
Michelle Mutarelli, General Manager からの返信 (投稿日 : 2019 年 5 月 17 日)
Thank you for your recent stay with us and for your kind review. Please come stay with us again and give us another opportunity to serve you.

10/10 (非常に良い)

Josephine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 4 月に 1 泊滞在
Michelle Mutarelli, General Manager からの返信 (投稿日 : 2019 年 5 月 17 日)
Thank you for your recent stay with us. I am so happy to hear you were pleased with your stay and we look forward too when we can serve you again!

6/10 (普通)

John

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2019 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2019 年 4 月 20 日)
Thank you for your recent stay with us and for your feedback which will help improve guest satisfaction. I hope to have another opportunity to serve you again.

6/10 (普通)

Jalicia

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
The people who clean the rooms were awfully rude & disrespectful. Never had a problem with them until my last stay. Don’t know if I’d be coming back.
2019 年 4 月に 2 泊滞在
General Manager からの返信 (投稿日 : 2019 年 5 月 28 日)
Thank you for your recent stay with us and for your feedback. I apologize for any inconvenience you experienced during your stay with us. I hope you give us another opportunity to serve you again.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I wouldn’t personally stay here for more than 3 days. I was on a phone call in the main office while waiting for a Lyft and the front desk guy turned music on the tv, which I don’t actually mind, but turned the volume up ALL the way, to where I couldn’t even hear my client on the phone. Other than that everything was fine, a perfect place to stay while waiting for a plane ride the next day.
2019 年 3 月に 2 泊滞在
E.Mからの返信 (投稿日 : 2019 年 3 月 25 日)
Thank you recent stay at La Quinta Inn and Suites Far Rockaway, we apologize for the inconvenience caused by the loud music. We try to keep the ambiance very comfortable for everyone. Some songs are louder than others and we always ask the front desk and breakfast employees to monitor the music to prevent this from happening. We hope to have you with us soon!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location of the property was great. Right next to the train to get into Manhattan. The staff was extremely helpful, courteous and ready to assist with questions, direction and help. The free breakfast was really good and fresh. I WILL BE STAYING THERE AGAIN!
2019 年 3 月に 2 泊滞在
EMからの返信 (投稿日 : 2019 年 3 月 24 日)
Thank you for your feedback, we are happy to hear that you had a pleasant experience while staying with us. hope to see you again soon!

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient to JFK airport, 20 minute shuttle. Easy to find shuttle at airport.
2019 年 3 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2019 年 3 月 8 日)
Thank you for your recent stay and your feedback which is greatly appreciated. Hope to serve you again.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 3 月に 1 泊滞在
MMからの返信 (投稿日 : 2019 年 4 月 4 日)
Thank You for your feedback

6/10 (普通)

宿泊されたお客様

良かった点 : 設備とサービス
Not much parking on property Only a few spots in parking garage
2019 年 2 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2019 年 3 月 6 日)
Thank you for your feedback which is greatly appreciated. I apologize for any inconvenience you experienced.

6/10 (普通)

宿泊されたお客様

Right On!
La Quinta doubles as a free breakfast provider for the community. This and allowing school kids to wait in the breakfast area for the school bus is an admirable and unexpected gesture.
2019 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2019 年 3 月 6 日)
Thank you for your feedback which is greatly appreciated and help us improve our guest satisfaction.

4/10 (不満)

James A.

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備、客室の快適度
A Very Different La Quinta Experience
The room was not heated and freezing cold when I arrived. 1) The desk/table did not have a chair. 2) The coffee maker electric cord was too short to reach the electric outlet. 3) The plunger drain in the toilet sink was broken. If the sink filled with water, then you could not drain the sink.
2019 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2019 年 3 月 3 日)
Thank you for your feedback which will help improve guest satisfaction. I apologize for any inconvenience you experienced during your stay. Next time please bring any issues to the front desk and we would be more than happy to address immediately or change your room. I hope you give us another opportunity to serve you.