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イルミネーション ベッド & ブレックファストの口コミ

2.5 out of 5
イルミネーション ベッド & ブレックファスト
138 Saint James Place, Brooklyn, NY

口コミ

7.2

良い

評価 10 - 21 件の口コミ中 8 件が非常に良い" "
評価 8 - 21 件の口コミ中 6 件が良い" "
評価 6 - 21 件の口コミ中 0 件が普通" "
評価 4 - 21 件の口コミ中 4 件が不満" "
評価 2 - 21 件の口コミ中 3 件が非常に不満" "

7.4/10

清潔度

7.8/10

スタッフとサービス

10/10

設備とサービス

6.8/10

施設のコンディションと設備

口コミ

10/10 (非常に良い)

Sharyah A.

良かった点 : 清潔度
Understanding Host
Despite misunderstandings upon arrival , brother natural welcomed us with open hands and allowed us to have the night we envisioned.
2020 年 5 月に 1 泊滞在

10/10 (非常に良い)

Jerry、CHelmsford, MA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very Charming Brownstone in convenient location in Brooklyn. George is charming.
2020 年 3 月に 1 泊滞在
Dr. Naturalからの返信 (投稿日 : 2020 年 4 月 17 日)
Thank you. Please come back soon.

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Clean and a great price
The host was very acomdating, a brownstone in a nice neighborhood in Brooklyn. Facilities were clean and you cant beat the price. Parking is on the street so if u arrive late u may be parking a block or 2 away.
2019 年 7 月に 2 泊滞在

10/10 (非常に良い)

Kevin

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
George Gittens was an excellent host and he bought us breakfast. He is a health expert and vegan chef. The building is a Brooklyn Brownstone built in 1931. It has many original details and characteristics still intact. The beds were extremely comfortable and the rooms are spacious. The property is in the Clinton Hill section of Brooklyn which is a very safe and sought after neighborhood. There are many restaurants and tourist attractions nearby. George Gittens is a historian of the neighborhood and has lived there all of his life. I would definitely stay here again and recommend this place to anyone looking to stay in Brooklyn.
2019 年 2 月に 1 泊滞在
DR. NATURALからの返信 (投稿日 : 2019 年 2 月 13 日)
Kevin we appreciate your honesty and patronage. The next time you come we will treat you and all of your guests to dinner. We are looking forward to you and all of your guests again.

8/10 (良い)

Stacey

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
George Gittens, a vegan chef and holistic health consultant is an very accommodating host. Make sure to ask him for his GET WELL CD. He paid for my breakfast and he knows the area very well and was able to inform me about different venues in the area. The house was built in 1931 and still has its architectural features still intact. It's comfortable and clean. The neighborhood is very safe with great restaurants and multiple tourist attractions. It is near trains which gives you easy access to Manhattan.
2019 年 1 月に 1 泊滞在
DR. NATURALからの返信 (投稿日 : 2019 年 1 月 29 日)
Thank you Stacey for your honesty. Next time you come we will allow you to stay for free.

4/10 (不満)

宿泊されたお客様

They claim to be a "Bed and Breakfast," but they are not, at least not in the traditional sense. What you are doing by staying here is renting a room in a rooming house/flop house. (If you want breakfast you are emailed a link to where you can order takeout from a local bagel shop...) But what really ruined our experience was an extraordinarily loud, intrusive "church party" (we were told) taking place on the first floor, directly beneath our room. Despite multiple calls to the proprietor the loud music, (complete with thumping bass lines that shook our room floor, walls and furniture), slamming doors and shrieking guests went on until well past midnight. Completely unacceptable. I have never had a worse night in any hotel I have ever stayed in. At one point we discussed just packing everything back up and leaving in the middle of the night. Avoid at any cost. You have been warned!
2018 年 12 月に 1 泊滞在
DR. NATURALからの返信 (投稿日 : 2019 年 1 月 29 日)
We are a bed and breakfast. We have a restaurant that delivers breakfast to our guests every morning. All of our guests have their own private bedroom, two kitchens, two bathrooms, event space and backyard porch available 24 hours a day. The night in question, some of our guests from a local church in the area had a celebration from 7 pm until 11 pm. All of our other guests at the time joined in the celebration and loved the experience. We apologized that the above guest chose not to take advantage of all that we have to offer and chose to stay isolated in his room. We have a lot to offer all our guests. All you have to do is ask and we will do our best to accommodate you. On extremely rare occasions we do have events in which 11 pm is the time limit.

8/10 (良い)

Marquita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cozy, clean and great location.
I really liked the location and the room. Everything was cozy and we got a call every morning to see if we needed anything. The only thing I would change is how the shower worked... You had to finagle with it to get the right temperature.
2018 年 6 月に 3 泊滞在
DR. NATURALからの返信 (投稿日 : 2018 年 7 月 7 日)
The way how the shower works is you initially turn the hot water [faucet furthest from you] on to maximum then wait for one minute and then adjust the hot water with the cold water [faucet closest to you] to your desired temperature.

2/10 (非常に不満)

Julianne

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cancelled booking on night of stay; rude attendant
My reservation was cancelled on me on the day of my stay because another guest had an emergency and needed to stay another night, so they no longer had room for me. They made no offer to help me find another hotel, and told me that calling them to ask for help was wasting both my time and theirs. Needless to say, their customer service was awful and I will do my best to make sure hotels.com removes Illumination B&B from their list of accommodations.
2018 年 5 月に 1 泊滞在
George Gittensからの返信 (投稿日 : 2018 年 6 月 7 日)
George Gittens called relocation services for Julianne to relocate Julianne and George Gittens informed Julianne of his attempts to assist her while assisting our existing guest with their existing emergency. Julianne repeatedly called George Gittens after he has done all he could possibly do for her while George Gittens was attending to the emergency of an existing guest. Why Julianne chooses to lie on George Gittens and desires to have Illumination Bed and Breakfast remove from hotels.com list of accommodations only Julianne can answer that question. Most of our guests are repeat customers as well as advocates for Illumination Bed and Breakfast and we think it is sad that Julianne will never get to know why our guests keeps coming back.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good stay overall, the host is very friendly
2018 年 5 月に 1 泊滞在

10/10 (非常に良い)

MARY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
DR. NATURALからの返信 (投稿日 : 2018 年 7 月 7 日)
THANK YOU. NEXT TIME YOU GET TO STAY FOR FREE!

10/10 (非常に良い)

stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
All good
Nice place in a nice area shops and subway not far away
2018 年 3 月に 3 泊滞在
DR. NATURALからの返信 (投稿日 : 2018 年 7 月 7 日)
THANK YOU. NEXT TIME YOU GET TO STAY FOR FREE!

10/10 (非常に良い)

Shannon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay!
Loved staying here. It was clean, and comfortable, and close to what we needed. I would definitely stay here again when I go back up that way!
2018 年 3 月に 2 泊滞在
DR. NATURALからの返信 (投稿日 : 2018 年 7 月 7 日)
THANK YOU. NEXT TIME YOU GET TO STAY FOR FREE!

8/10 (良い)

Maryanne

良かった点 : スタッフとサービス
気になった点 : 清潔度
2017 年 12 月に 2 泊滞在

4/10 (不満)

JANIS

気になった点 : スタッフとサービス
Surprised. Not Happy.
Due to over selling their rooms, I was told at check-in that I was being sent to another mariotte Courtyard about 3-6 miles away (I don't recall). I chose that hotel because it was right next to my customer and I had numerous meetings. meeting over the next two days. I would be able to retreat easily to my hotel room between meetings. After much too do,,,they put me at a much cheaper hotel across the street that was $100 + less than what I was paying for...but was charged the higher rate.
DR. NATURALからの返信 (投稿日 : 2018 年 7 月 7 日)
WE APOLOGIZE DEEPLY.. NEXT TIME YOU GET TO STAY FOR FREE!

10/10 (非常に良い)

Katherine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Brooklyn B&B!!
Stayed a night with a couple of friends to attend a sporting event at the Barclays Center. Our experience was great, only a 15min walk from the Barclays, George was very friendly and accomodating, & room was clean, had plenty of room for 3, and a decent sound system to play music. Neighborhood was very nice, and we even got a parking space right infront of the Bed & Breakfast! Zero complaints, great bang for your buck if you are staying in Brooklyn.
2017 年 11 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good place to crash
Really just needed a place to sleep after a concert before leaving in the morning. Owner was very friendly and an absolute sweet heart <3 peace and love!
2017 年 10 月に 1 泊滞在
DR. NATURALからの返信 (投稿日 : 2018 年 7 月 7 日)
THANK YOU. NEXT TIME YOU GET TO STAY FOR FREE!

8/10 (良い)

Ron

良かった点 : 清潔度、スタッフとサービス
The fitted sheets on the bed keep coming loose. The free parking was if you could find a place on the street, squeeze into a small spot and not park under a ginko tree. Our room was on the third floor, entering from the semi-basement, that made a four story hike to get to the room. And, the bathroom/shower was on the second floor so you had to walk down one flight of stairs to use the facilities.
2017 年 10 月に 4 泊滞在
George Gittensからの返信 (投稿日 : 2018 年 1 月 17 日)
If this would have alerted me or my 24 hour staff about the fitted sheets coming loose we would have corrected that situation immediately. We have a lot of free parking on the street. If you call in advance and let us know your arrival time we would reserve free parking for you in front of the property. We have bedrooms available on the same floor as the bathroom and shower. This traveler willingly chose a room on the third floor instead of the second floor. We have excellent reviews from other guests from our other vacation rentals websites.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not recommend
Good location, but bad conditions and service, and noice. I wouldn’t recommend this B&B if you can find somewhere else.
2017 年 10 月に 2 泊滞在
George Gittensからの返信 (投稿日 : 2018 年 1 月 28 日)
We have excellent reviews from other guests from our other vacation rentals websites.

2/10 (非常に不満)

Visitors、New York

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Party all night long
If you want a great party with live music until 5 am this is the place for you! If, however, you wanted to sleep consider another hotel.
2017 年 10 月に 1 泊滞在
Innkeeperからの返信 (投稿日 : 2017 年 10 月 12 日)
Illumination Bed and Breakfast has events approximately once a month in our event space on a Saturday night whereas the music is turned down after 11 pm. All of our guests and their friends are welcome to attend our events free of charge. All non overnight guests at our events in the event space must be off the premises by 2 am at those events which occur once a month on a Saturday.

4/10 (不満)

Desiree

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
safe and easily accessible
safe friendly neighhborgoos safe friendly neighborhood, near public transportation, near cafes and other eating places
2017 年 6 月に 2 泊滞在
DR. NATURALからの返信 (投稿日 : 2018 年 7 月 7 日)
THANK YOU.

2/10 (非常に不満)

Mark、Philadelphia

気になった点 : 施設のコンディションと設備、客室の快適度
Horrible Place to Stay - Do Not StayHere
Advertised as a B &B but really a spare, spartan room in a house with no amenities what-so-ever. I booked this hotel as it was close to my high school and I was there for my 50th Anniversary Reunion. I returned to the hotel for the night at 10:30 P.M. and was awakened at 12:30 P.M. by a loud, raucous party coming from the living area below. When I complained to the manager by text and phone, I was told that they book parties and it is to be expected, but not to worry - the guest would leave by 2:30 P.M. They left at 4:30 and I was able to get a few hours sleep. I was told to expect the same situation the following night, so I left the hotel and did not stay the second night. This is not the charming, quaint B&B as advertised, but more like a hovel and a dump. I did receive a full refund for my stay but still, and thank the owner of the hotel and Orbitz for that but still, it is an experience that I wish I did not have - be forewarned.
Georgeからの返信 (投稿日 : 2017 年 10 月 5 日)
We do apologize for Mark's experience at our location. We rarely have events at our location. When we do have events at our location the music is turn down after 11pm. We have a very nice and clean establishment as advertised with 5 star ratings from all of our guests who stayed here who returns on a regular basis from other vacation rental websites.