朝食、ランチ、ディナーに営業

アートハウス ホテル ニューヨーク シティの口コミ

4 out of 5
アートハウス ホテル ニューヨーク シティ
2178 Broadway at W 77th St, New York, NY

口コミ

8.4

とても良い

評価 10 - 1345 件の口コミ中 726 件が非常に良い" "
評価 8 - 1345 件の口コミ中 339 件が良い" "
評価 6 - 1345 件の口コミ中 139 件が普通" "
評価 4 - 1345 件の口コミ中 95 件が不満" "
評価 2 - 1345 件の口コミ中 46 件が非常に不満" "

8.8/10

清潔度

8.6/10

スタッフとサービス

8.0/10

設備とサービス

8.4/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

4/10 (不満)

Mika

2023 年 10 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 17 日)
We appreciate you sharing your concerns with us, Mika.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

8/10 (良い)

MIYO

良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
スタッフの皆さん、とても気を遣ってくださり、感謝。 ただ、お部屋の、隣室との仕切りが、薄いらしい。深夜、お部屋に戻られる隣室の人が立てる音が、私の部屋に人が入って来た〜と思う程の大きな音で、いつも、私は飛び起きてた。
2023 年 4 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 4 月 29 日)
みよさん、レビューありがとうございます!私たちと私たちのもてなしのチームメンバーと素晴らしい経験をしたことをうれしく思います!客室の遮音性に関してご懸念をお寄せいただき恐縮しております。チームにお知らせいたします。すべてのお客様に快適なご滞在をお約束できるよう、常に最善を尽くしております。より良い体験のために、再びあなたをホストすることを楽しみにしています。素敵な一日をお過ごしください。

8/10 (良い)

Nakano、Meguroku

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
紙コップなどが、しっかりしていて1回限りの使い捨てでなく何回か洗って使えるなど、エコであると思った。
2023 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 4 月 20 日)
中野さん、4/5レビューありがとうございます!私たちとの時間をとても楽しんでくれて、とても良かったです!私たちはゲストの幸福と満足を深く気にかけているので、私たちのチームが前進することで、私たちの持続可能性に関するあなたの懸念に対処します.私たちは卓越性を目指して努力しているので、すぐにさらに良い体験を共有できることを楽しみにしています!

6/10 (普通)

Kazuhiko

良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
古いためか、バスの排水が悪い。防音もダメ。 ベッドは、綺麗。
2023 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 3 月 21 日)
和彦さん、フィードバックに感謝します。清潔な宿泊施設を気に入っていただけて幸いです。しかし、私たちとのご滞在が理想的ではなかったことを残念に思います。私たちの条件と遮音性があなたの期待に応えられなかったことを残念に思います。私たちはあなたの懸念に対処し、私たちのチームが前進します.よりポジティブな体験のために、すぐに再びあなたをホストすることを楽しみにしています.

10/10 (非常に良い)

NAKO

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
場所が便利で、スタッフもフレンドリーな良いホテルでした!
2022 年 6 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2022 年 6 月 16 日)
この素晴らしいレビュー、NAKOを残すために時間を割いていただきありがとうございます! アートハウスホテルニューヨークシティで前向きなご滞在をいただき、誠にありがとうございます。私たちはまた、あなたが私たちの中心的な場所とフレンドリーなスタッフをとても愛してくれたことに興奮しています!さらに楽しい体験を共有できるよう、またお会いできることを楽しみにしております。

10/10 (非常に良い)

Adam

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had an excellent stay. The hotel was very comfortable and the staff is friendly and helpful. Location wise, it's two blocks from the 79th street station, so getting around the city was easy.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 15 日)
Adam, thank you for sharing your fantastic experience at Arthouse Hotel New York City. We are thrilled to learn you found our hotel cozy and our team members supportive. The ease of access all around the city from our location is indeed a major plus point for our guests. We look forward to welcoming you back during your next adventure to New York City.

10/10 (非常に良い)

karen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fabulous lobby and location!!!
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 14 日)
Karen, it's fantastic to hear that you appreciated the exquisite design of the Arthouse Hotel New York City's lobby and the convenience of our prime location. We eagerly look forward to welcoming you back for another fabulous stay.

6/10 (普通)

Richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
We liked the lobby pastry shop, the live music, and the copious seating available in the lobby level. We also enjoyed the adjacent Serafina Italian restaurant. We were disappointed with our initial placement(upon registration) in a room that was supposed to be a “standard king” but had a bed that was queen-sized at best. This situation was ultimately resolved by the registration staff but only after they had tried to assert that our tiny first room( arm 526) was, in fact, a “standard king.” Thankfully they accepted our position and reassigned us to a larger room(Rm529) which actually had a king sized bed otherwise a call to our booking agent was imminent. All told this start, including the initial reluctance to redress our situation and then a turnabout which necessitated we move ourselves to another room did make a favorable impression on us. This was overcome by some reasonable registration staff as well as friendly housekeeping staff and other front end staff. The ratings above support this.
2024 年 3 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 10 日)
Richard, it's great to hear that you enjoyed our lobby pastry shop, live music, and the comfort of the lobby area, as well as our partnered Serafina Italian restaurant. We do regret to hear about the confusion regarding the room size and bed type at check-in. We'll use this feedback to make improvements. We're grateful that our team members, including those at the front desk and housekeeping, made a positive impression. We hope you'll join us again at Arthouse Hotel New York City.

10/10 (非常に良い)

Sebastian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Vriendelijk personeel en een uitstekende locatie vlakbij central park.
2024 年 3 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Sebastian, het is fijn om te weten dat je de teamleden van Arthouse Hotel New York City vriendelijk vond en onze toplocatie nabij Central Park waardeerde. We waarderen uw positieve beoordeling van uw Expedia-boeking en we kijken ernaar uit u in de toekomst opnieuw te mogen verwelkomen.

8/10 (良い)

Jill

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No refrigerator in the room. Sheets were clean but very crisp which actually was quite noisy.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Jill, thank you for sharing your experience at Arthouse Hotel New York City. We are pleased to hear that the cleanliness of our linens met your expectations. As for the noise and the lack of a refrigerator in your room, we appreciate your feedback and are always looking to enhance our guest offerings based on feedback like yours. We're hopeful to welcome you back in the future.

10/10 (非常に良い)

La-Toria

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely fantastic property! Amazing and kind staff and delicious coffee and pastries. This property is great for business travel or a couples getaway. We highly recommend and keep returning!
2024 年 3 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
La-Toria, thank you for your enthusiastic words about the Arthouse Hotel New York City. We're thrilled that you enjoyed our wonderful hospitality, delectable coffee and pastries. It's always a pleasure to provide an ideal setting for business and leisure travelers alike. We're looking forward to your continued visits.

10/10 (非常に良い)

Lara

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My husband and I stayed here for a week while in NYC and had a fabulous time! We especially loved the restaurant options (had delicious pasta at Serafina and fantastic dumplings and curry at Red Farm) and the bakery in the lobby. The proximity to Lincoln Center was also a plus. Staff were friendly and helpful and our room was comfortable both in space and temperature.
2024 年 3 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 7 日)
Lara, it's wonderful to hear that you and your husband had an enjoyable stay at the Arthouse Hotel New York City. It's heartening to know that you appreciated our on-site dining options as well as our convenient location. We're glad to hear that our team members were approachable and of service to you, and that your room provided the comfort you expected. We're looking forward to hosting you again on your next visit to NYC.

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度
It is clean. The staff was very helpful and friendly. The restaurant on property was excellent.
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Elizabeth, thank you for your glowing review of Arthouse Hotel New York City. We're thrilled to hear your positive comments about our meticulous cleanliness, exceedingly accommodating team members and the superb dining experience at our on-property restaurant. We can't wait to host you again in the future.

6/10 (普通)

YOUNG-SOO

良かった点 : 清潔度、施設のコンディションと設備
One of reception staffs ignored or refused my request which is advertised on website. I wonder he would do it differently if I am a white.
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 5 日)
Young-Soo, we regret to hear about your experience as we value all of our guests and their requests. We aim to provide excellent service and ensure all guests feel welcomed and comfortable. We want to assure you that your concerns will be addressed with our colleagues. We appreciate your feedback and will continue to strive towards improving our services.

10/10 (非常に良い)

Erin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very accommodating and the cocktails at the bar were excellent
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 4 日)
Erin, thank you for your wonderful feedback. We're delighted to hear that our team members at Arthouse Hotel New York City met your needs and that you enjoyed our carefully crafted cocktails. We're looking forward to welcoming you back to further enhance your experience with us.

10/10 (非常に良い)

lucien

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
wonderful place for a wonderful stay
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Lucien, thank you for your positive feedback. We're delighted to hear that you had a wonderful stay at Arthouse Hotel New York City. We strive to provide an exceptional guest experience, and it's reassuring to know we hit the mark for you. Looking forward to welcoming you back on your next visit.

8/10 (良い)

Warren、Portland

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Upper West Side hotel with cozy lounge and comfortable rooms
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 30 日)
Warren, it's great to hear that you enjoyed the cozy ambiance and comfortable rooms at Arthouse Hotel New York City. We're thrilled that our location suited you and we hope to welcome you back in the future. Thank you for choosing us and sharing your delightful perspective with other travelers.

10/10 (非常に良い)

cherri

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
I had a high up large room which was wonderful. It was very quiet and had a great view. I arrived late at night and the staff was really fantastic all too willing to print emails scan send emails for me etc. etc. Who out this day the staff Have been better. I also had a Wednesday night where the hotel has a fantastic jazz group. Be sure to book on a Wednesday. They’re really brilliant. !
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Cherri, we're thrilled you enjoyed your time at Arthouse Hotel New York City. It's wonderful to hear that our team members went the extra mile to assist with your mails and that you found our high-floor room to your satisfaction. We're also glad you had the chance to enjoy our jazz group on Wednesday night - it's quite a hit with our guests. We cannot wait to welcome you back for another delightful stay!

10/10 (非常に良い)

Kelly

2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for the perfect rating, Kelly!We are very pleased to hear that you had a wonderful stay at Arthouse Hotel New York City. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 (非常に良い)

Cynthia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were amazing and property was wonderful and close to everything we needed.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 24 日)
Cynthia, we're thrilled to know you had a great experience at Arthouse Hotel New York City. It's wonderful to hear that our wonderful team members were able to assist you and that you appreciated our convenient location. We hope to welcome you back on your next visit to New York City. Safe travels!

6/10 (普通)

John、Brookline

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Large windows& outside patio gave a sense of spaciousness to our room.
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 21 日)
John, thank you for sharing your experience. It's lovely to hear that the design of your room at Arthouse Hotel New York City contributed to a feeling of openness. We appreciate your insight and look forward to the possibility of welcoming you again in the future.

10/10 (非常に良い)

sydney

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Sydney, we're delighted to see your perfect score! Your support for Arthouse Hotel New York City is greatly appreciated. We trust you had an exceptional stay and we're looking forward to welcoming you back on your next visit. Have a fantastic day!

10/10 (非常に良い)

Sara

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 10 日)
Sara, we're thrilled to learn of your wonderful experience at Arthouse Hotel New York City! Thank you for choosing us for your stay. We hope to welcome you back in the near future.

10/10 (非常に良い)

Harlan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We have stayed here many times and always had a pleasant stay.
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Harlan, we're thrilled to hear that you've consistently enjoyed your stays at Arthouse Hotel New York City. We appreciate your loyalty and look forward to welcoming you back again in the future.

10/10 (非常に良い)

Jennifer

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel in a safe neighborhood.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Jennifer, it's great to know that you found the Arthouse Hotel New York City to be delightful and located in a secure area. We're glad your stay was enjoyable and we look forward to welcoming you back for another delightful experience.

10/10 (非常に良い)

Mary

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 7 日)
Mary, it's delightful to hear of your experience at the Arthouse Hotel New York City. We appreciate your high rating and look forward to welcoming you back when your travels next bring you to the city. Safe travels until then.

4/10 (不満)

Charles、Boston

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Saturday morning the female front desk person. 1st did NOT introduce herself just started screaming at me. I tried to explain myself but she just said “I don’t care” she freaked me out so much I didn’t want the free hotel breakfast I just left. Saw the nice cleaning person gave her a tip and left the hotel. I suggest you tell your staff to listen to your paid customers before overreacting!
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Charles, we regret to read about your recent experience, especially with regard to your interaction with our front desk team member. A warm and inviting atmosphere is a top priority for us, so it's concerning to hear this was not the case. We'll make sure to share your feedback with our team to ensure proper conduct. We hope you'll consider giving us another opportunity to meet your expectations.

10/10 (非常に良い)

Stephanie、New York

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice clean hotel in great location. The lounge and restaurant downstairs were comfortable and nice.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Stephanie, it's wonderful to hear that you enjoyed your stay at the Arthouse Hotel New York City. We're so pleased you had a positive experience with our prime location and found our lounge and restaurant to your liking. We look forward to providing you with another memorable stay in the future. Thanks for taking the time to leave a review.

10/10 (非常に良い)

Daiana

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 7 日)
Thanks for the perfect rating, Daiana! We can't wait to see you again soon for another amazing experience at Arthouse Hotel New York City. Have a great day!

10/10 (非常に良い)

ling

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The shower equipment in the bathroom is great, with a large amount of water.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Ling, it's wonderful to hear that you enjoyed the shower facilities at the Arthouse Hotel New York City, particularly noting their efficiency. Your positive commentary affirms our dedication to providing excellent amenities for our guests. Thank you for your review and we look forward to welcoming you back.

8/10 (良い)

Marilyn

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
lovely Boutique hotel on the upper west side of Manhattan. It's in a great neighborhood with great restaurants and close enough to public transportation to reach any part of the City. The only suggestion is that you be sure you get the room you requested and paid for. On 3 occassions I've been given a lower grade room and had to bring this situation to the manager, and was moved. Otherwise, a love hotel.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 14 日)
Marilyn, it's wonderful to know you see the Arthouse Hotel New York City as a charming boutique hotel situated in a lovely neighborhood with excellent dining options and easy access to public transportation. Concerning your room allotment, we appreciate your understanding and patience. It's our objective to match guests with their preferred room types at all times, and we apologize for any previous missteps. We are glad the situation got resolved to your satisfaction each time. Thank you for your compliment on our hotel. We look forward to welcoming you back on your next visit to New York City.

10/10 (非常に良い)

Andria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 13 日)
Andria, it's wonderful to see your perfect rating for Arthouse Hotel New York City! We're thrilled to know that your stay was excellent, even if the words are unspoken. Your rating is a testament to our commitment to provide outstanding accommodation. We hope you choose to create more cherished memories with us whenever your travels bring you back to New York.

10/10 (非常に良い)

Zippy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 31 日)
Thanks for sharing this perfect rating, Zippy!We're thrilled to hear you enjoyed your stay at Arthouse Hotel New York City! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 (非常に良い)

gina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Located in the heart of my favorite neighborhood in New York City where it feels like a neighborhood but still close to exciting venues and restaurants. Downside is the bar closes early in the lobby.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 8 日)
Gina, it's fantastic to know that Arthouse Hotel New York City’s location in the heart of your preferred neighborhood in New York City added to your positive experience, as well as its proximity to exciting venues and eateries. We appreciate your feedback regarding the lobby bar hours and will certainly take it into consideration. We eagerly await your return for another memorable stay.

10/10 (非常に良い)

Corrine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel in perfect range of the Beacon Theater
2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 7 日)
Corrine, it's wonderful to hear you appreciated Arthouse Hotel New York City's prime location near the Beacon Theater. We're delighted to know our establishment's beauty resonated with you, enhancing the overall enjoyment of your stay. Thank you for sharing your five-star experience. We look forward to welcoming you back in the future.

8/10 (良い)

jon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
bar was not as expected. nice place though. good neighborhood.
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 7 日)
Jon, thanks for sharing your thoughts. It's a pleasure to hear that you found the Arthouse Hotel New York City appealing and favorably located. We understand our bar might not have lived up to your expectations and appreciate your feedback. We continuously strive to provide a well-rounded experience for our guests. We hope to be your choice of stay again.

10/10 (非常に良い)

Benedict

家族旅行
良かった点 : スタッフとサービス
Fantastisch hotel!
2024 年 2 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 29 日)
Bedankt voor de fantastische beoordeling, Benedict!We streven ernaar om al onze gasten zich welkom en ontspannen te laten voelen tijdens hun verblijf in Arthouse Hotel New York City! Wij kunnen niet wachten om jullie snel weer te zien.

10/10 (非常に良い)

Emma

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 2 月に 11 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for the excellent rating, Emma!Our goal is to go above and beyond to ensure our guests have a memorable experience at Arthouse Hotel New York City! We look forward to hosting you again soon.

10/10 (非常に良い)

suzanne

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay!!!
2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 28 日)
Thank you for the wonderful rating, Suzanne!It's fantastic you enjoyed your time at Arthouse Hotel New York City so much! We look forward to hosting you again soon for another amazing experience!

10/10 (非常に良い)

Dell

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 22 日)
Dell, thank you for choosing Arthouse Hotel New York City and sharing your high rating. It's delightful to know that you enjoyed your stay with us. We look forward to welcoming you again in the future.

10/10 (非常に良い)

Aiven

2023 年 12 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 11 日)
Thank you for the 5/5 rating, Aiven!It's excellent you enjoyed your time at Arthouse Hotel New York City so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 (非常に良い)

Joanne、Amenia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a convenient location for visiting our daughter
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 10 日)
Joanne, it's fantastic to hear that the Arthouse Hotel New York City was conveniently located for your visits. We appreciate you sharing your experience with us. We hope to welcome you back soon when you visit your daughter again.

10/10 (非常に良い)

Daniela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 10 日)
Thanks for the perfect rating, Daniela!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Arthouse Hotel New York City.Have a wonderful day!

6/10 (普通)

Roderick

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The hotel was okay but not wonderful for the price.
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 5 日)
Roderick, thank you for sharing your thoughts. We understand that value-for-money is important and we continually strive to provide a quality experience at competitive rates. We appreciate your valuable feedback.

10/10 (非常に良い)

John

良かった点 : スタッフとサービス、施設のコンディションと設備
Nice hotel good vibes and great location 🍀
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 4 日)
John, thank you for your glowing appreciation. It's heartening to know you found the Arthouse Hotel New York City to be delightful, boasting a buzzing atmosphere and excellent positioning. We hope to see you again soon for another memorable stay.

10/10 (非常に良い)

Lisa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
An amazing stay and we can’t wait to return!
2023 年 11 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 3 日)
Lisa, it's wonderful to hear that your stay at Arthouse Hotel New York City was amazing! We are thrilled you can't wait to return. Your anticipation for your next visit fills us with joy, we aim to make it just as memorable.

10/10 (非常に良い)

Kenneth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Comfortable lobby area
2024 年 1 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 2 日)
Kenneth, that's fantastic to read! At the Arthouse Hotel New York City, we pride ourselves on creating comfortable, inviting spaces for our guests to unwind and relax. It's wonderful to know that you noticed. We certainly look forward to welcoming you back soon.

10/10 (非常に良い)

Mark

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I get to NYC every other month for work and the Arthouse is my favorite hotel to stay at.
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 1 日)
Mark, it's delightful to hear that the Arthouse Hotel New York City is your top choice for accommodation during your work visits to NYC. Our aim is to provide a memorable experience for each of our visitors and we're thrilled to hear that we've achieved that for you. We look forward to continuing to be your home away from home in this magical city.

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Upbeat atmosphere at lobby bar
2024 年 1 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 31 日)
Michael, we're thrilled you enjoyed the lively ambiance at Arthouse Hotel New York City's lobby bar. It's a focal point for our guests to unwind and socialize. We hope your visit to our hotel was a memorable one and we're eager to welcome you back soon.

10/10 (非常に良い)

Genemarie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 30 日)
Genemarie, it's refreshing to see that you had a wonderful experience at Arthouse Hotel New York City. Thank you for choosing us and don't hesitate to come back should you visit New York City again. We appreciate your five-star rating via your Expedia review!