It was an amazing stay here ! We weren’t expected like this beautiful view and wonderful accommodation! Here is one of the best place I ever stayed. And best breakfast in the big island!! Owner hospitality is so great, kindly. I’m sure to come back here again! Highly recommend!
The view was spectacular. The house was well taken care of. The rooms were nice. Plenty of seating spots inside & out. Host were awesome. Would definitely recommend to friends & family.
-Mari & Pete
Pete
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Tiffany
2024 年 3 月 31 日
Tiffany
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Tanelah
カップルで旅行
2024 年 2 月 11 日
気になった点 : スタッフとサービス
Did not stay due to shortened layover. Called several times after booking to cancel but no one answered. We then decided to rent a car and drive to the property. Once we arrived (within 1hr of booking) we were met by a man who identified himself as the property manager. Asked for early check-in (even though we’d only be there for a short time) & we told “I don’t know why you would book when the check-in time is 3pm”. I explained that I tried calling several times to cancel (with no answer) and that we had a shortened layover & were just looking for a place to freshen up. The gentleman was very aggressive. So much so that we decided to just leave & contact Expedia to see what our options would be. He was very upset by this & stated “I already have the money and I won’t be issuing a refund UNLESS I am able to re-book the room to someone else”. Expedia tried contacting the property but to no avail. Days later, I received a follow-up email from Expedia stating again, they were unable to reach the property for a refund. I’m not at all upset about the money lost for the stay. I should’ve done a better job of looking at the check-in time. What upsets me is how I was treated by the property manager. Being aggressive & saying this like “I already have the money..” is not good business practice. That alone is what will prevent me from staying or recommending this place in the future. It costs nothing at all to just be kind!
Tanelah
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Hongzi
家族旅行
2024 年 2 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a magical experience! The property is meticulously maintained with the most caring staffs and generous breakfast. The feeling of tranquility relaxing on the lani is a moment to remember for life!
Tips: High clearance cars and daytime arrival recommended as the road up is steep&bumpy and the entrance is easily missed at night.
Quiet hour after 9pm as the rooms are not very soundproofed.
The outdoor shower is amazing. Slight clogging problem in the upstairs common bathroom.