Breakfast, lunch, dinner served; Mediterranean cuisine
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Reviews of Fairmont The Queen Elizabeth

4.5 out of 5
Fairmont The Queen Elizabeth
900 Boulevard Rene Levesque West, Montreal, QC

Reviews

8.4

Very Good

Rating 10 - Excellent. 616 out of 1105 reviews" "
Rating 8 - Good. 239 out of 1105 reviews" "
Rating 6 - Okay. 125 out of 1105 reviews" "
Rating 4 - Poor. 81 out of 1105 reviews" "
Rating 2 - Terrible. 44 out of 1105 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Begum

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good location. Hotel is outdated. They charged us the full price of the room again even though we had paid in full since we used Expedia to book.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

The location was ideal for our venue
Stayed 1 night in Apr 2024
Response from Maria on Apr 17, 2024
Dear Ms. Elizabeth,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

4/10 Poor

Tom, Dunnville

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lock to room didn't work, 4 trips to front desk to make new keys to no avail. security took lock apart at 11:30pm. not a good experience.
Stayed 1 night in Apr 2024
Response from Maria on Apr 16, 2024
Dear Mr. Tom,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Please, allow us to express our sincerest apologies about your experience with the lock to your room. Rest assured that we have taken the appropriate measures to address the problem in order to prevent any future occurrences.We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team

10/10 Excellent

Jerrish

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay with great view
Stayed 1 night in Apr 2024
Response from Maria on Apr 16, 2024
Dear Jerrish,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

10/10 Excellent

Eddie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattresses were great, connected to Gare Centrale, walking distance to many restaurants (Dunns was delicious). Room was modern and updated, hallways were refreshed (8th floor). Apparently they have a barbie room.
Stayed 1 night in Apr 2024
Response from Maria on Apr 16, 2024
Dear Mr. Eddie,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We greatly value and appreciate your positive feedback and it will be our pleasure to share your kind compliments with our team. Your experience will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience and we look forward to welcoming you again in the near future.Sincerely,The Guest Relations Team

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Maria on Apr 15, 2024
Dear Guest,Thank you very much for the great review of our hotel.We are pleased to learn that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in. Great atmosphere. Great place to stay
Stayed 1 night in Apr 2024
Response from Maria on Apr 15, 2024
Dear Mr. David,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team

10/10 Excellent

darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Maria on Apr 15, 2024
Dear Darryl,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

10/10 Excellent

Eugenio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient. Price of hotel was fair. price of additional services extreme.
Stayed 3 nights in Apr 2024
Response from Maria on Apr 8, 2024
Dear Mr. Eugenio,We would like to thank you for your review of our hotel.We are pleased that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We hope to have the opportunity to welcome you again during your next visit to Montreal.Sincerely,The Guest Relations Team

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 2 nights in Apr 2024
Response from Maria on Apr 8, 2024
Dear Ms. Kimberly,We would like to thank you for your review of our hotel.We are delighted to learn that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team

10/10 Excellent

Sasha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and room cleanliness is superb!
Stayed 1 night in Apr 2024
Response from Maria on Apr 8, 2024
Dear Sasha,Thank you very much for your great review of our hotel.We are delighted to learn that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

6/10 Okay

Raymond, Halifax

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Been staying here for years. Disappointed today with a $350 room where they wanted to have me pay an extra 16.40 for internet. Really! Do better.
Stayed 1 night in Apr 2024
Response from Maria on Apr 8, 2024
Dear Mr. Raymond,We would like to thank you for your review of our hotel.We would like to mention that Wifi is offered for free to all our guests with the ALL Loyalty Card as part of the many benefits that this card offers. We apologize if this information was not provided to you upon arrival. We hope to have the chance to welcome you again in the future. Sincerely,The Guest Relations Team

6/10 Okay

Anisha

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Maria on Apr 8, 2024
Dear Ms. Anisha,Thank you for having taken the time to send a review of our hotel.We hope to better serve you during your next visit.Sincerely,The Guest Relations Team

6/10 Okay

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful city, but the price was way too expensive for the room we stayed in. The room was very small and very typical at an upscale price. We try and stay once a year, but this will be the last year unless prices improve dramatically.
Stayed 1 night in Mar 2024
Response from Maria on Apr 4, 2024
Dear Mr. Geoffrey,Thank you for taking the time to complete a survey following your recent stay at Fairmont The Queen Elizabeth.We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team

4/10 Poor

Paul

Traveled with family
Disliked: Staff & service, amenities
Need to work on staff
Stayed 3 nights in Dec 2023
Response from Maria on Apr 1, 2024
Dear Mr. Paul,Thank you very much for taking the time to share your comments regarding your recent stay at Fairmont The Queen Elizabeth.Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.Please, allow us to express our sincerest apologies about your experience. Rest assured that we have taken the appropriate measures to address your comment to prevent any future occurrences.We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team

10/10 Excellent

Francesca

Stayed 1 night in Mar 2024
Response from Maria on Apr 1, 2024
Dear Francesca,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

6/10 Okay

Antony, london

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality rooms and nice central location. Not rating higher as disgraceful for a hotel like this to charge an additional fee to leave your bag for a few hours. Also hotel bar was somewhat understaffed - albeit when you get served, the staff are great!
Stayed 5 nights in Mar 2024
Response from Maria on Apr 3, 2024
Dear Mr. Anthony,We would like to thank you for having sent a review of our hotel.We hope to have the opportunity to welcome you again during your next visit to Montreal.Sincerely,The Guest Relations Team

10/10 Excellent

robyn

Stayed 1 night in Mar 2024

2/10 Terrible

Caroline

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointing
Stayed 1 night in Mar 2024
Response from Maria on Mar 25, 2024
Dear Ms. Caroline,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Maria on Mar 21, 2024
Dear Ms. Danielle,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

8/10 Good

Eileen

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Their fire alarm systems malfunctioned at midnight and caused an alarm. We evacuated and had to run around outside with our kids in our pjs. They did not manage the situation well at all. No information, no one directing. They acted as if everything was normal
Stayed 3 nights in Mar 2024
Response from Maria on Mar 18, 2024
Dear Ms. Eileen,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.Please, allow us to express our sincere apologies about your experience with the fire alarm. Rest assured that we have taken the appropriate measures to address your comments in order to improve the experience in these cases.Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was quick and easy valet, food, concierge, check in and we did fast check out
Stayed 1 night in Mar 2024
Response from Maria on Mar 18, 2024
Dear Ms. Kathleen,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team

10/10 Excellent

Olivia

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel great place to stay with kids ! The pool is a great benefit along with quick room service . Comfy beds
Stayed 1 night in Feb 2024
Response from Maria on Mar 15, 2024
Dear Ms. Olivia,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope your next visit will be as pleasant as this one.Sincerely,The Guest Relations Team

10/10 Excellent

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptional. From the reception desk, concierge, and bellman. Extremely courteous, pleasant and helpful. Valet parking was very simple and convenient. Great location.
Stayed 3 nights in Mar 2024
Response from Romane Duplessy on Mar 11, 2024
Bonjour Jennifer,Thank you so much for the great review! We're delighted to hear that our staff, from the reception desk to the concierge and bellman, exceeded your expectations with their exceptional service. We truly appreciate your kind words and hope to welcome you back soon!Sincerely, Romane Duplessy, Assistant Front Office Director

10/10 Excellent

David, Belleville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very clean, staff are extremely professional, close to the Bell Centre and restaurants. Great coffee shops in main lobby too. After the game went to the hotel bar for a few drinks and once again the staff were awesome! Would highly recommend this hotel for any stays in downtown Montreal. This hotel is always my first choice when in Montreal.
Stayed 1 night in Mar 2024
Response from Maria on Mar 11, 2024
Dear Mr. David,We very much appreciate your comments regarding your recent stay at Fairmont The Queen Elizabeth. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team

10/10 Excellent

Heather

Traveled with family
Such an amazing hotel excellent staff that are very helpful
Stayed 1 night in Mar 2024
Response from Romane Duplessy on Mar 11, 2024
Bonjour Heather,Thank you for your wonderful feedback! We're delighted to hear that you had an amazing experience at our hotel and found our staff to be excellent and helpful. We look forward to hosting you again in the future!Sincerely, Romane Duplessy Assistant Front Office Director

8/10 Good

Stessy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area from central station is not so kid friendly if you have car seats or strollers as there is no elevators only escalators .
Stayed 1 night in Mar 2024
Response from Maria on Mar 4, 2024
Dear Guest,Thank you for having taken the time to complete a review of our hotel.We hope to welcome you again during a next trip to Montreal.Sincerely,The Guest Relations Team

6/10 Okay

Gordon

Liked: Cleanliness
Disliked: Amenities
Maybe it’s a small thing but I’ve stay in cheap hotels which give you some biscuits with your coffee They Not in the minibar Have biscuits on sensers Plus no coffee but expresso And the kettle (good to have) Is like glued to the wall Do they think I’m going to steal it?
Stayed 3 nights in Feb 2024
Response from Maria on Feb 29, 2024
Dear Mr. Gordon,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.We would like to mention that we provide indeed coffee pods as well as tea in the rooms for our guests. We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team

10/10 Excellent

jennifer, king city

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024
Response from Maria on Feb 28, 2024
Dear Mr. Jennifer,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

6/10 Okay

Lawrence

Traveled with family
Good location in downtown.. Good valet parking. Expansive, but can a good deal if search on-line.
Stayed 1 night in Feb 2024
Response from Maria on Feb 26, 2024
Dear Lawrence,We would like to thank you for send a review of our hotel.We hope to have the opportunity to welcome you again during your next visit to Montreal.Sincerely,The Guest Relations Team

10/10 Excellent

Micheline, Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking was very easy and pleasant. I forgot the young man’s name that checked me in but he was very nice. Everyone at the Fairmont was pleasant. No complaints.
Stayed 1 night in Feb 2024
Response from Maria on Feb 27, 2024
Dear Ms. Micheline,We very much appreciate your kind feedback regarding your recent stay at Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback as it serves as an encouragement to all of our employees that strive to provide our guest with an exceptional experience. We hope to welcome you again very soon.Sincerely,The Guest Relations Team

10/10 Excellent

Suzanne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Fairmont Queen Elizabeth in Montreal. Great service, beautiful room, excellent location!
Stayed 2 nights in Feb 2024
Response from Maria on Feb 23, 2024
Dear Ms. Suzanne,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope your next visit will be as pleasant as this one.Sincerely,The Guest Relations Team

10/10 Excellent

Sherine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and stay!
Stayed 2 nights in Dec 2023
Response from Maria on Feb 22, 2024
Dear Ms. Shrerine,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope your next visit will be as pleasant as this one.Sincerely,The Guest Relations Team

10/10 Excellent

Guy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Fairmont. concierge staff in particular was very helpful, We went to Bell Centre to watch the Canadiens and were disappointed that room service had closed at 10pm, also I enquired to room service about a phone charger. They had said that the could bring one to the room but never showed up
Stayed 1 night in Feb 2024
Response from Maria on Feb 21, 2024
Dear Mr. Guy,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We greatly value and appreciate your positive feedback and it will be our pleasure to share your kind compliments with our team. Your experience will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.We apologize though for the experience with the request for a phone charger. Rest assured that we have taken the appropriate measures in order to prevent any future occurrence.Thank you again for sharing your experience and we look forward to welcoming you again in the near future.Sincerely,The Guest Relations Team

8/10 Good

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was surprising that the hotel doesn’t provide free WiFi to guests, and the hotel still charge for movies in the room, when traveling with young kids make sure kids don’t order movie from the room - it’s a ripoff $25/movie
Stayed 3 nights in Feb 2024
Response from Maria on Feb 20, 2024
Dear Guest,Thank you for your review of our hotel.We would like to mention that Wifi is offered for free to all our guests with the ALL Loyalty Card as part of the many benefits that this card offers. We apologize if this information was not provided to you upon arrival. We hope to have the chance to welcome you again in the future. Sincerely,The Guest Relations Team

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent location to walk everywhere, from Ste Catherine's street to Le Plateau to the Bell Centre for a Canadiens game. The staff are extremely helpful and friendly. The only (surprising) negative is that the walls are so thin, we could hear the conversations in the room next to us.
Stayed 2 nights in Feb 2024
Response from Maria on Feb 19, 2024
Dear Ms. Susan,We very much appreciate your comments regarding your recent stay at Fairmont The Queen Elizabeth. We greatly value and appreciate your feedback and it will be our pleasure to share your kind compliments with our team. Your experience will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.We apologize though for your comment related to the walls. We will take the appropriate measures to address the problem.Thank you again for sharing your experience and we look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team

10/10 Excellent

Mohamed, WEST CALDWELL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location close to everything
Stayed 2 nights in Feb 2024
Response from Maria on Feb 19, 2024
Dear Mr. Mohamed,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as this one.Sincerely,The Guest Relations Team

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the fact that I had to pay daily for the internet.
Stayed 4 nights in Feb 2024
Response from Maria on Feb 19, 2024
Dear Mr. Thomas,Thank you for taking the time to share your latest experience at the Fairmont The Queen Elizabeth. We would like to mention that Wifi is offered for free to all our guests with the ALL Loyalty Card as part of the many benefits that this card offers. We apologize if this information was not provided to you upon arrival. We hope to have the chance to welcome you again in the future. Thank you for your understanding.Sincerely,The Guest Relations Team

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Maria on Feb 19, 2024
Dear Mr. Ralph,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

8/10 Good

mariolia

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Better than average but behind 5* Fairmont experience
Stayed 1 night in Feb 2024
Response from Maria on Feb 19, 2024
Dear Ms. Mariolia,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.We hope that you will present us the opportunity to better serve you during your next visit.Sincerely,The Guest Relations Team

6/10 Okay

Thomas

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Maria on Feb 19, 2024
Dear Mr. Thomas,Thank you for taking the time to share your latest experience at the Fairmont The Queen Elizabeth. We hope to have the chance to better serve you during your next visit. Sincerely,The Guest Relations Team

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont is a well known brand of quality and excellence. What ever property I visit, I know that the same excellence will be present.
Stayed 1 night in Feb 2024
Response from Maria on Feb 15, 2024
Dear Ms. Rose,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little staycation
Stayed 1 night in Feb 2024
Response from Maria on Feb 15, 2024
Dear Mr. Marc,Thank you for the great review of our hotel during your staycation.We are pleased to read that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We look forward to welcoming you you again soon.Sincerely,The Guest Relations Team

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairmont Queen Elizabeth was a great place to stay. Convenient access to downtown area, Bell Centre, great decor and excellent food. Staff was very friendly and helpful l.
Stayed 2 nights in Feb 2024
Response from Maria on Feb 12, 2024
Dear Mr. George,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We greatly value and appreciate your positive feedback and it will be our pleasure to share your kind compliments with our team. Your experience will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience and we look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team

10/10 Excellent

Jean philippe

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 1 night in Feb 2024
Response from Maria on Feb 12, 2024
Dear Mr. Jean-Philippe,Thank you very much for your great review of our hotel.We are pleased to learn that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We hope to have the opportunity to welcome you again in the near future.Sincerely,The Guest Relations Team

10/10 Excellent

alnoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definetly stay again!!
Stayed 3 nights in Feb 2024
Response from Maria on Feb 12, 2024
Dear Alnoor,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

10/10 Excellent

Andrew, Williston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Maria on Feb 12, 2024
Dear Mr. Andrew,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

8/10 Good

Michael

Stayed 1 night in Feb 2024
Response from Maria on Mar 21, 2024
Dear Mr. Michael,We would like to thank you for the great review of our hotel.We are pleased to learn that you enjoyed your recent stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

10/10 Excellent

Mary Augusta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Maria on Feb 15, 2024
Dear Ms. Augusta,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

10/10 Excellent

Hans Peter Von

Traveled with partner
Liked: Amenities
This is truly a world class hotel/resort with something for almost every taste. Service is unsurpassed, rooms are spotless and comfortable, and amenities such as the gym and pool are top notch. The staff make the Fairmont Queen Elizabeth a memorable and very special experience.
Stayed 3 nights in Jan 2024
Response from Maria on Feb 6, 2024
Dear Mr. Von,We very much appreciate your comments regarding your recent stay at Fairmont The Queen Elizabeth. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team