4/10 (不満)
Alexandria
2024 年 3 月 28 日
気になった点 : 清潔度、施設のコンディションと設備
Recently stayed here and am highly unsatisfied. Two night stay, 2 adults and 4 children. The pullout sofa is so uncomfortable my CHILD is sore from lying on it. She could feel the bars of the bed. We kindly requested something…. Another mattress to stack or even an air mattress and they brought up a mattress pad… that’s the worst of the issues. 1 bath towel in a room for 6? 1 roll of toilet paper? Blood stains on 2 of the pillows as well as the sheets on the sofa bed… do we not know what a fitted sheet is even on the regular beds? I had sheets bunching up at our feet. NONE of this is comfortable or acceptable.
Alexandria
2024 年 3 月に 2 泊滞在