外観

クラリオン イン & スイーツ マイアミ インターナショナル エアポートの口コミ

2.5 out of 5

口コミ

6.8
評価 10 - 1631 件の口コミ中 456 件が非常に良い" "
評価 8 - 1631 件の口コミ中 372 件が良い" "
評価 6 - 1631 件の口コミ中 316 件が普通" "
評価 4 - 1631 件の口コミ中 198 件が不満" "
評価 2 - 1631 件の口コミ中 289 件が非常に不満" "

6.6/10

清潔度

7.2/10

スタッフとサービス

6.0/10

設備とサービス

6.0/10

施設のコンディションと設備

6.4/10

環境への配慮

口コミ

8/10 (良い)

ITSUKI

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 14 日)
Hello ITSUKI,Thank you for choosing to stay with us! We're glad to see that you had a positive experience at our hotel. If you have any specific feedback or suggestions, we would love to hear from you. Please feel free to reach out to us directly. We hope to welcome you back again in the future.

10/10 (非常に良い)

genki

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
快適な空港ホテル
マイアミ国際空港から近いホテルです。トランジットの時間が長かったので利用しました。ホテルと空港間は定期的に(おそらく1時間ごと)シャトルバスが走っていて、特に連絡していなくても乗る事ができます。ホテルから空港へは朝5時から運行しているようです。私はそれより早い時間に空港に行く必要があったため、タクシーを利用しましたが、料金は18ドルでした。ホテルは少し古いですが、清潔に保たれていて、設備もメンテナンスが行き届いている印象です。スタッフも親切でトランジットの為の短い滞在でしたが、とても快適に過ごす事ができました。
2023 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 3 月 26 日)
Hello genki,Know that your voice is of tremendous importance to us and we value your comments about our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 (非常に良い)

Henry

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fast check in and friendly staff
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Hello Henry,We are delighted to hear that you had a positive experience with our check-in process and staff. Your feedback is greatly appreciated, and we hope to welcome you back in the near future.

8/10 (良い)

Monalisa

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Hello Monalisa,We are glad you enjoyed your stay with us! Should you have any further feedback, please do not hesitate to reach out to us directly. Safe travels!

10/10 (非常に良い)

Ramesh、Tarrytown

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beds were comfortable had a relaxing overnight layover
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Hello Ramesh,We're delighted to hear you found our beds comfortable and had a relaxing stay during your overnight layover. Your comfort and relaxation are our top priorities, and we appreciate you taking the time to share your experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly.

10/10 (非常に良い)

Shalynn

カップルで旅行, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice! Would definitely stay again
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Hello Shalynn,We are thrilled to hear that you had a positive experience during your stay with us. Our team looks forward to welcoming you back in the future for another enjoyable visit. If you have any further feedback or need assistance, please don't hesitate to reach out to our management team directly.

10/10 (非常に良い)

Juan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 19 日)
Hello Juan,We are pleased to hear that you enjoyed your stay! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon for another exceptional experience!

8/10 (良い)

Jan、Los Angeles

2024 年 4 月に 1 泊滞在

6/10 (普通)

Claudette

良かった点 : 清潔度
気になった点 : スタッフとサービス
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Hello Claudette, We appreciate you choosing to stay with us! If you have any concerns or feedback from your recent visit, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future for an even better experience.

2/10 (非常に不満)

Marchela

気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Hello Marchela, We're sorry to hear that your experience was not satisfactory. Please feel free to reach out to us directly so we can address any issues you encountered during your stay. We value your input and would like the opportunity to make it right.

10/10 (非常に良い)

Michael

良かった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Hello Michael,We're glad you had a fantastic experience with us! Your satisfaction is our top priority, and we can't wait to welcome you back in the future.

10/10 (非常に良い)

zuleha

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Hello zuleha,We are delighted to hear that you had a wonderful experience at our hotel! We strive to provide excellent service to all our guests. If you have any suggestions or further feedback, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 (非常に良い)

itzel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Hello itzel,We are happy to hear that you had a wonderful experience with us! If there is anything else we can do to make your next stay even better, please don't hesitate to contact us.

2/10 (非常に不満)

Heather

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Shuttle very run down, smelled, hair on sheets, ceiling in room coming apart, saw a cat in the hall. My family was there for less than 12 hours so we made the best of it.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello Heather,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We will address these concerns immediately to ensure a more pleasant stay for future guests. Thank you for bringing this to our attention.

10/10 (非常に良い)

David、Los Angeles

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good hotel
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello David,We are delighted to hear that you had a positive experience during your stay with us. Our team strives to provide excellent service to all our guests. If there is anything we can improve upon, please feel free to reach out to our management team directly. Your feedback is valuable to us.

8/10 (良い)

Briana

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello Briana,We're thrilled to hear you had a pleasant stay with us! If there's anything more we can do to enhance your experience next time, please don't hesitate to let us know. We look forward to welcoming you back soon.

10/10 (非常に良い)

Delia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello Delia,We are thrilled to hear that you had a wonderful stay with us! Your satisfaction is our top priority, and we hope to welcome you back soon for another exceptional experience.

10/10 (非常に良い)

Yokasta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello Yokasta,We are thrilled to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another exceptional stay.

10/10 (非常に良い)

Ivan、paradera

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It's very clean and close to where i needed to be, not expensive
2024 年 4 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 12 日)
Hello Ivan,We're glad to hear you found our hotel clean and conveniently located. We strive to offer a comfortable stay at competitive rates. Should you have any future inquiries or require assistance, please don't hesitate to contact our management team directly.

8/10 (良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love everything
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 12 日)
Hello Jennifer,We're delighted to hear that you enjoyed your stay with us. Your positive comments is truly appreciated and we hope to welcome you back soon!

10/10 (非常に良い)

Michaelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 12 日)
Hello Michaelle,We are happy to hear you had an excellent experience at our hotel! We look forward to welcoming you back soon for another fantastic stay!

8/10 (良い)

Cecile

グループ旅行
良かった点 : スタッフとサービス
It was good for a one night stay after a long day of flights- I.e., it did the job and was clean and quiet. They also had shuttle transportation to the cruise port and were nice and helpful in helping us with that.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Hello Cecile,We're pleased to hear that you had a restful stay and found our shuttle service convenient. Our team values your feedback and hopes to welcome you back in the future for another comfortable stay.

10/10 (非常に良い)

Ragunathan

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome, very nice and neat , receptionist very respectfully and responsible persons. Thank you
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Hello Ragunathan,We appreciate your kind words about our neat property and respectful staff. Our team always strives to provide exceptional service to our guests. If you have any more feedback or inquiries, please feel free to reach out to our management team for further assistance.

10/10 (非常に良い)

Adrian、San Juan

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Hello Adrian,We're delighted to hear you had a wonderful stay with us! Please feel free to reach out if you have any further comments or if there is anything we can assist you with.

2/10 (非常に不満)

Lakera

家族旅行, 小さなお子様連れの家族旅行
気になった点 : スタッフとサービス
Food undercooked from kitchen Staff wasn’t the friendliest Shuttle takes forever
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Hello Lakera, We're sorry to hear about your disappointing experience. We encourage guests to contact management directly with any concerns for further assistance and improvement of our services. Thank you for your feedback, and we hope to welcome you back for a better stay in the future.

10/10 (非常に良い)

Susan

グループ旅行
Parking closer and more security would be nice!
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Susan,We appreciate your feedback on parking and security measures and will share it with our team for future improvements. Your suggestions help us enhance our guests' experience to ensure everyone feels safe and comfortable during their stay.

4/10 (不満)

Dmitriy、Walnut Creek

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
The staff in the lobby did not know any answer of my questions. I never met hotel staff that could not give any recommendations on tourist attractions. The shuttle to the port experience could have been better too. We were told that only one shuttle per day goes to port. But it turned out it was 3! The cafeteria was great! We loved it so much.
2024 年 3 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Dmitriy, We appreciate your feedback and regret the inconvenience you encountered. Please know that we strive to continuously improve our services. We will address the communication with our staff to provide accurate information in the future. It's wonderful to hear that you enjoyed our cafeteria during your stay.

10/10 (非常に良い)

Anibal

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
El cuarto es espacioso y el acondicionador de aire es súper.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Anibal,Nos alegra saber que disfrutó de la amplitud de su habitación y que el aire acondicionado cumplió con sus expectativas. Agradecemos su comentario positivo y esperamos darle la bienvenida nuevamente en el futuro.

2/10 (非常に不満)

Atrid

気になった点 : 清潔度、施設のコンディションと設備
The smell in the room was horrible. The property is outdated. I’m estimating this property must have not never been updated since it opened. Very disappointed. My bad though, the reviews were 6.6 out of 10. I just didn’t think it was goin to be this bad.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Atrid, We appreciate your feedback and regret to hear about your experience. Guest feedback is valuable to us as we strive to make improvements. Our team is always working to enhance our guests' stay. Thank you for sharing your thoughts with us.

4/10 (不満)

Aida

Las toallas estaban sucias
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Aida, We apologize for any inconvenience you experienced with the towels. We take cleanliness seriously and will address this matter with our housekeeping team to ensure it doesn't happen in the future. Your feedback helps us improve for future guests.

2/10 (非常に不満)

Ikea

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I didn't like the smell, stains in bedding and bathroom tub
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Ikea, We appreciate your feedback and regret to hear about your experience. We strive to maintain high cleanliness standards and will address your concerns with the team. Your comments are important for our continuous improvement.

10/10 (非常に良い)

KELLY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello KELLY,We are delighted to hear you had a wonderful stay at our hotel! We look forward to welcoming you back again soon for another fantastic experience.

6/10 (普通)

Diego、Miami

The food in the hotel restaurant was pretty good and they seem to be very helpful. There is an Ihop, a few latina restaurants up the street, pollo tropical, burger king and mcdonalds, miami grill all within walking distance for most part. The drawers in the room would not close and the phone did not work. Front desk stated they would send someone to room to fix, but nobody showed up all week. Front Desk okay, but they do not seem to be sociable and outgoing enough. I think I saw some bugs in yhe room as well crawling on table and dresser. Cleaners look like they clean your room every other day, but if you ask thrm whild on the floor they looked very helpful.
2024 年 3 月に 5 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Hello Diego,Thank you for sharing your dining experience and noting nearby restaurant options. We regret to hear about the maintenance issues and apologize for any inconvenience caused by the phone not working. It's important to us that our staff is attentive and sociable, so we appreciate your feedback. Rest assured that your observations will be shared with the relevant teams for improvement.

8/10 (良い)

abhinay

良かった点 : 施設のコンディションと設備
Good
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Hello abhinay,We appreciate your feedback and apologize for any inconveniences experienced during your stay. Your comments will be shared with our team for their review and improvement. We hope to have the opportunity to welcome you back in the future for a better experience.

8/10 (良い)

Carlyle

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property was good value for the price, and the staff were very helpful.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Hello Carlyle,We are pleased to hear that you found our property to be of good value and our staff helpful during your stay. Your feedback is greatly appreciated, and we hope to welcome you back in the future.

10/10 (非常に良い)

Nosleiry

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
El muchacho que me atendió en la recepción súper amable y me ayudó con una situación que tenía algo que la otra señora que estaba con él no me quiso ayudar , no sé su nombre pero estaba en el turno de el día de hoy por la mañana .
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Hello Nosleiry,We appreciate your feedback regarding the service received from our team members. Your comments have been noted for further review by the management team. Thank you for bringing this to our attention.

2/10 (非常に不満)

Shiva

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
The location is great. But the property needs major renovation to meet a 2 star hotel. We saw bugs in our room. People needs to become more friendly. The shuttle bus seats need to be replaced. Sorry to give so lower rating. Very nice spot but needs lot of work, At least no bugs will be good. At the counter they said they were serving breakfast but when we went there they wated $18 per person. We would have paid if they offered good breakfast.
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Hello Shiva, Thank you for sharing your feedback with us. We appreciate your comments and will address them with the relevant departments for improvement. We regret any inconveniences you experienced and hope you were able to enjoy the great location of our hotel despite these issues. Your input helps us to better serve our guests in the future.

8/10 (良い)

Hector

家族旅行
気になった点 : 設備とサービス
ok
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Hello Hector, We appreciate your feedback and regret to hear about your experience during your stay. Your comments will be shared with the team for their review. We encourage you to contact our management directly to further discuss your concerns. We hope to welcome you again in the future.

8/10 (良い)

Maniera

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not enough parking space
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Hello Maniera, We regret to hear about the parking space issue you encountered during your stay. We value your feedback and will share it with our team for future improvements. Thank you for bringing this to our attention.

6/10 (普通)

jaikumar

カップルで旅行
It’s ok lot of things have changed no breakfast included extra charges for staying per person per day don’t feel same like before when use to stay .
2024 年 3 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello jaikumar, We appreciate your feedback on the changes to our services. Should you have any concerns in the future, please don't hesitate to reach out to our management team directly.

6/10 (普通)

Ian

気になった点 : 施設のコンディションと設備
Aging property conveniently located close to the airport. The room was clean and the staff was friendly enough.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 31 日)
Hello Ian,We appreciate your feedback on the cleanliness of the room and the friendliness of our staff. It's great to hear that you found our location convenient. Your insights are valuable as we continue to improve our services for all guests.

2/10 (非常に不満)

ciara

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス
Horrible
Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello ciara,We're sorry to hear that your experience didn't meet your expectations. Your feedback is valuable to us as we strive to improve our guest experience. Feel free to reach out to our management team to discuss your concerns further. Thank you for sharing your thoughts with us.

10/10 (非常に良い)

Tonyae

2024 年 3 月に 1 泊滞在

6/10 (普通)

Colleen

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The property is very old and in need of some significant upgrades and TLC. The carpet in our room was tattered and had holes; the faucet on the bathroom sink and the shower were both not connected to the vanity/wall. The ceiling was chipping and a part of the ceiling fell into our bathtub during our stay. Maintenance was quick to clean it up. The staff was very pleasant, helpful and do project the image that they truly care about their guests. It would be nice if Choice Hotels gave these really great employees some better conditions to work in.
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello Colleen,We value your feedback and regret to hear about the maintenance issues you experienced. We appreciate your kind words about our staff, who strive to provide exceptional service. Your concerns will be shared with the management team for their review. Thank you for bringing these to our attention.

10/10 (非常に良い)

Maria Cristina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Agradezco a todo el personal del hotel por la empatía que han tenido con nosotros , a las housekeeping del piso 4 y 9 son lo máximo
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello Maria Cristina,Estamos encantados de escuchar que disfrutó de la amabilidad de nuestro personal, especialmente de nuestros equipos de housekeeping en los pisos 4 y 9. Su reconocimiento es muy apreciado y esperamos tener el placer de darle la bienvenida de nuevo en el futuro. ¡Gracias por elegir nuestro hotel!

10/10 (非常に良い)

Danar

Goo
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello Danar,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 (非常に不満)

Gretchen

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Waited for our room key for over an hour
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello Gretchen,We apologize for any inconvenience you experienced and appreciate your feedback. Your patience is valued as we work to improve our check-in process and ensure a smoother experience for our guests in the future. Please feel free to reach out to our management team with any further concerns or suggestions.

6/10 (普通)

lisa、denham springs

2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello lisa,We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Should you have any feedback to share, please feel free to reach out to us so we can address any concerns. We look forward to welcoming you back in the future.

10/10 (非常に良い)

Maria Cristina

2024 年 3 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 19 日)
Hello Maria Cristina,We are thrilled to hear that you had a wonderful experience during your stay with us! Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future for another fantastic stay!

6/10 (普通)

Dallan

家族旅行
良かった点 : 清潔度、スタッフとサービス
Conveniently located by the airport and they had baggage check in and an airport shuttle. The hotel itself was a bit run down. Check in was slow but the staff was helpful.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello Dallan, We appreciate your feedback on our convenient location and helpful staff. We take all comments seriously to enhance our services. Feel free to reach out to our management team to further discuss your experience with us.