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OYO ホテル メンフィス テネシー I-40の口コミ

2.5 out of 5
OYO ホテル メンフィス テネシー I-40
6101 Shelby Oaks Dr., Memphis, TN

口コミ

4.6
評価 10 - 1000 件の口コミ中 116 件が非常に良い" "
評価 8 - 1000 件の口コミ中 121 件が良い" "
評価 6 - 1000 件の口コミ中 121 件が普通" "
評価 4 - 1000 件の口コミ中 142 件が不満" "
評価 2 - 1000 件の口コミ中 500 件が非常に不満" "

4.8/10

清潔度

5.4/10

スタッフとサービス

4.6/10

設備とサービス

4.4/10

施設のコンディションと設備

4.4/10

環境への配慮

口コミ

4/10 (不満)

Donald

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Well I get to my room...there is not main light..half of my TV was busted and no cable...the wifi barely worked..there was mold on the lamps in the room..the bed was very uncomfortable..I had better rooms at motel 6
2024 年 4 月に 1 泊滞在

4/10 (不満)

Odis、Atoka

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 6 泊滞在

2/10 (非常に不満)

Manuel

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Un lugar feo sucia insegura mucho ruido los cuarto todos viejos
2024 年 4 月に 7 泊滞在

2/10 (非常に不満)

Kathy

気になった点 : 施設のコンディションと設備
Elevator didn't work, assigned room on 2nd floor, at end of long, un-decorated hall. Asked for my money back & left.
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Khaled

出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
People were smoling inside facilities
2024 年 3 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

2/10 (非常に不満)

Nilsa

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No nos quedamos. Inseguro la puerta que conectaba con el cuarto del lado no cerraba y la cerradura no funcionaba; sucio, roto, parecía un edificio de fantasmas. Fue una pesadilla.
2024 年 3 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 4 月 10 日)
Querido invitado,Muchas gracias por tus comentarios. Realmente apreciamos su estadía. Estamos haciendo todo lo posible para mejorar para nuestros huéspedes. Esperamos verle nuevamente en OYO Townhouse Memphis.

2/10 (非常に不満)

Monique

2024 年 3 月に 2 泊滞在

2/10 (非常に不満)

Sheryl

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
When i arrived, my reservation was there, but my room had been rented to another. There wasn't a room available at all. I had reserved my room through expedia. It took me hours and some further travel to find a place to stay. It was a nightmare after traveling for hours and being fatigued to find i couldn't rest yet when i tracked oyo.
2024 年 3 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

2/10 (非常に不満)

Mack

2024 年 3 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

10/10 (非常に良い)

Tj

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 3 月に 6 泊滞在
Hillからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

8/10 (良い)

Minel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Hillからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

2/10 (非常に不満)

Lee

気になった点 : 清潔度、施設のコンディションと設備
Walls were dirty Mold on the ceiling Stayed in room 116. Bed was squeaky Just nasty
2024 年 2 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

10/10 (非常に良い)

Kobe

良かった点 : スタッフとサービス、施設のコンディションと設備
Was good just wish the room was bigger
2024 年 2 月に 2 泊滞在
Hillからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

10/10 (非常に良い)

Joshua

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Yes a nice 👍 stay will visit again
2024 年 2 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

2/10 (非常に不満)

Erica

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
After we checked in and stuff we went to go look at the room the hallways felt like an old abandoned hospital and the elevator isn’t safe so we are taking the kids up and down the stairs but they had to change our room three times because they had ppl staying in the rooms before they gave us the correct room
Hillからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

2/10 (非常に不満)

Tiandra

出張, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was nothing like the picture
2024 年 2 月に 2 泊滞在
Hillからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Guest,We really appreciate your stay. We are also thankful for your feedback. We are trying our best to give better services to our guest. We hope to see you back at OYO Townhouse Memphis.

10/10 (非常に良い)

Gary

カップルで旅行, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's very quiet at night the cleaning crew is great
2024 年 2 月に 1 泊滞在
Ammyからの返信 (投稿日 : 2024 年 4 月 3 日)
We appreciate your positive rating, Gary! We take pride in providing our guests with a great experience. Regards, Tim.

10/10 (非常に良い)

Gary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff Great very friendly environment
2024 年 2 月に 1 泊滞在
Ammyからの返信 (投稿日 : 2024 年 4 月 3 日)
Thanks for the positive rating, Gary! Hope to welcome you again soon. Regards, Noah.

2/10 (非常に不満)

Darius

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Horrible experience checking in
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Gary

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean building friendly staff house keeper nice
2024 年 1 月に 1 泊滞在
Ammyからの返信 (投稿日 : 2024 年 4 月 3 日)
Glad to see that you have rated us positively, Gary! Do give us more chances to delight you in the future. Regards, Noah.

10/10 (非常に良い)

Kenny

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I've been staying here since last year when ever I have work done to my home, and this will be our go to go stay. Rooms were cleaned property is clean, staff is friendly and helpful. Close to walking distance restaurant. ✔️ This past weekend stay was Awesome. Thanks OYO staff
2024 年 1 月に 1 泊滞在

4/10 (不満)

Letarsha

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The property needs upgrading badly for the prices they charge. The heat was not working in my room and the clerk sent me to check two rooms “myself “ to see which one works.
2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Liana

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Don’t stay!!!!!
Homeless people sleeping in lobby, no WiFi even though it is advertised, bugs in the room. Rude service when I got there. Resembles a halfway house or homeless shelter. People openly smoking pot in the halls.
2024 年 1 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

2/10 (非常に不満)

Dzmitry

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
No good
2024 年 1 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

10/10 (非常に良い)

Gary

2024 年 1 月に 1 泊滞在

4/10 (不満)

Tavares

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Room was not clean stains on floor and chair,no remote,stains on the wall,stains on the towels and bad service at front desk.They treated me like I was a criminal.They even asked me to remove my mask(COVID protection).Never going back
2024 年 1 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

10/10 (非常に良い)

Gary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stay was great staff as friendly in nice
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We really appreciate your feedback. Your feedback means a lot to us. We also appreciate your stay with us at OYO Townhouse. We hope to see you back at OYO Townhouse again.

10/10 (非常に良い)

Gary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
In a quiet hotel staff are great
2023 年 12 月に 5 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We really appreciate your feedback. Your feedback means a lot to us. We also appreciate your stay with us at OYO Townhouse. We hope to see you back at OYO Townhouse again.

10/10 (非常に良い)

Gary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was great
2024 年 1 月に 2 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We really appreciate your feedback. Your feedback means a lot to us. We also appreciate your stay with us at OYO Townhouse. We hope to see you back at OYO Townhouse again.

2/10 (非常に不満)

Lauren

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

10/10 (非常に良い)

Gary

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was friendly house cleaning service was great
2024 年 1 月に 6 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We really appreciate your feedback. Your feedback means a lot to us. We also appreciate your stay with us at OYO Townhouse. We hope to see you back at OYO Townhouse again.

10/10 (非常に良い)

Gary

家族旅行
良かった点 : 清潔度、設備とサービス
Great place to stay
2023 年 12 月に 6 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We really appreciate your feedback. Your feedback means a lot to us. We also appreciate your stay with us at OYO Townhouse. We hope to see you back at OYO Townhouse again.

2/10 (非常に不満)

Venus

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

2/10 (非常に不満)

Stephon

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No Understanding of the issue
Not good at all rude and not willing to understand any issues that came about also had an employee lie to me
2024 年 1 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

10/10 (非常に良い)

Angel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good.
2023 年 12 月に 3 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We really appreciate your feedback. Your feedback means a lot to us. We also appreciate your stay with us at OYO Townhouse. We hope to see you back at OYO Townhouse again.

2/10 (非常に不満)

Nataria

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

2/10 (非常に不満)

Steve

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed at OYO to save $ and my truck was broken into in hotel parking lot. Fridge in room inop. Noisy neighbors. Elevator shut down at night.
2023 年 12 月に 7 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

4/10 (不満)

Diaquan

2023 年 12 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

4/10 (不満)

宿泊されたお客様

家族旅行, グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Save yourself don't stay
Terrible service.. employees rude.. filthy, no refrigerator or microwave. Maid snooped through our stuff . Got kicked out for having a visitor on Christmas.. then got told we could stay.. and paid for the room again and they told us we had to leave and took our money.
2023 年 12 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

10/10 (非常に良い)

Larico

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We really appreciate your feedback. Your feedback means a lot to us. We also appreciate your stay with us at OYO Townhouse. We hope to see you back at OYO Townhouse again.

10/10 (非常に良い)

Joseph

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice
2023 年 12 月に 2 泊滞在

2/10 (非常に不満)

Katrina

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

2/10 (非常に不満)

Nataria

出張, 小さなお子様連れの家族旅行
気になった点 : スタッフとサービス
2023 年 12 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

2/10 (非常に不満)

Woogee

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2023 年 12 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

2/10 (非常に不満)

Nataria

良かった点 : 清潔度
気になった点 : スタッフとサービス
2023 年 12 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

8/10 (良い)

Janice

良かった点 : 清潔度、客室の快適度
2023 年 12 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

2/10 (非常に不満)

Suzanne

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was nothing to like. This place was filthy and needs condemned by the health department.
2023 年 12 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

6/10 (普通)

Johnson

2023 年 12 月に 5 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

2/10 (非常に不満)

Sarah

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Stay at your own risk! Lol.
The heat did not work in the room. It was freezing in the room all night, like 51° temp in room. We had a free guest in the room AKA Roaches. Parking lot had broken glass all in the parking lot. Towel rack was broken off the wall & under the sink. There was non smoking posted everywhere but cigarette burns all in sheets & comforter. Elevator was out of order. Needs some major renovations.
2023 年 12 月に 1 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.

2/10 (非常に不満)

Melody

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms don’t have anywhere to hang your clothes up. Last night my driver’s side window and ransacked my but didn’t steal anything. 7 other cars were broken into. My car was parked right in front of my hotel room’s window. I am waiting for a glass repair place to come & replace my car window as I have a 7 hour drive home.
2023 年 12 月に 2 泊滞在
Hillからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Respected Guest,We are really sorry for your inconvenience during your stay. We really appreciate your stay. We are trying our best to resolve the problem that you have mentioned. We hope to see you back at OYO Townhouse again.