セコイアホテルケソンシティの口コミ

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セコイアホテルケソンシティの口コミ

セコイアホテルケソンシティ

91-93 Mother Ignacia Avenue, corner Timog Avenue, Quezon City, Manila

7.6

良い

8.0/10

清潔度

8.0/10

スタッフとサービス

8.4/10

設備とサービス

7.6/10

施設のコンディションと設備

9.0/10

環境への配慮

6/10 (普通)

MITSUHIRO

2023 年 12 月 19 日

2023 年 12 月に 4 泊滞在

8/10 (良い)

Takashi

出張

2023 年 4 月 8 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

施設内は清掃が行き届き清潔感が感じられた。部屋の洗面台の蛇口がしっかり固定されていない、排水が良くないなどの問題があった。

2023 年 3 月に 20 泊滞在

6/10 (普通)

Hiro、Tokyo

2016 年 9 月 25 日

好立地、新しめのホテル

私の仕事では好立地でした。従業員の接客等のサービスと価格が、ある程度満足しました。朝食の料金は安いと感じました。金庫、冷蔵庫の設置がないので、私は付けてほしいと思います。

6/10 (普通)

GERALD

2023 年 12 月 21 日

2023 年 12 月に 5 泊滞在

10/10 (非常に良い)

Herminio

2023 年 12 月 11 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 12 月に 1 泊滞在

4/10 (不満)

Victor

2023 年 11 月 27 日

2023 年 11 月に 2 泊滞在

8/10 (良い)

Lellivi

グループ旅行

2023 年 8 月 12 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Joel

2023 年 6 月 23 日

2023 年 6 月に 1 泊滞在

4/10 (不満)

Joel

2023 年 6 月 18 日

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Edwardson

2023 年 5 月 13 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The staff was very accommodating and friendly. It was very clean in the said hotel and relaxing place.

2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

Edwin

出張

2023 年 3 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2023 年 3 月に 2 泊滞在

10/10 (非常に良い)

NAN HUI

出張

2023 年 1 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice staying

2023 年 1 月に 3 泊滞在

8/10 (良い)

BOYD

家族旅行

2020 年 7 月 31 日

良かった点 : スタッフとサービス、客室の快適度

2020 年 7 月に 3 泊滞在

Karenからの返信 (投稿日 : 2020 年 9 月 7 日)

Good day Mr. Boyd, Thank you for choosing to stay with us and taking time out of your schedule to leave us your feedback. We hope you enjoyed your stay and reassured that we are still doing our part in improving our services. We look forward to having you as our guest in the near future.

6/10 (普通)

宿泊されたお客様

家族旅行

2020 年 3 月 5 日

良かった点 : スタッフとサービス

気になった点 : 清潔度

Staff provided great service - they were very pleasant and respectful. The building needs a little maintenance- the grout in the bathroom was disgusting, they either need to bleach or regrout. Maybe the filter in the AC needs to be replaced , there was an odor when the AC was running.

2020 年 2 月に 10 泊滞在

Karenからの返信 (投稿日 : 2020 年 3 月 6 日)

Good day Ma'am/Sir, First and foremost we would like to thank you for staying with us and for taking the time to leave a review. We regret to hear that we were unable to meet your expectations and for that we apologize. May I kindly request to have your name or the very least the room number that you stayed in order for us to investigate further and address the concern immediately. Please allow us to inform you that we are continuously improving our services as well as our facilities and your feedback is greatly appreciated. We hope that this will not hinder you from availing of our services in the future. Once again, thank you for staying with us and we hope to see you soon.

2/10 (非常に不満)

宿泊されたお客様

2020 年 2 月 21 日

2020 年 2 月に 3 泊滞在

Karenからの返信 (投稿日 : 2020 年 3 月 6 日)

10/10 (非常に良い)

宿泊されたお客様

グループ旅行

2020 年 2 月 6 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I feel At home

2020 年 2 月に 1 泊滞在

Karenからの返信 (投稿日 : 2020 年 2 月 12 日)

Good day Ma'am/Sir, First and foremost we would like to thank you for staying with us and for taking the time to leave a review. We are glad that you enjoyed your stay. We hope to see you soon.

10/10 (非常に良い)

宿泊されたお客様

2020 年 2 月 2 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Honesty and courtesy

2020 年 1 月に 1 泊滞在

Karenからの返信 (投稿日 : 2020 年 2 月 12 日)

Good day Sir/Madame First and foremost we would like to thank you for staying with us and for taking the time to leave a review. We are glad that you enjoyed your stay. We hope to see you soon.

8/10 (良い)

Lucille、Toronto

家族旅行

2020 年 2 月 2 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

It's a serviceable hotel. Clean, but fixtures in bathroom are a bit dated, especially the countertop. Hallways above lobby, including elevators do not have a/c.

2020 年 1 月に 1 泊滞在

Karenからの返信 (投稿日 : 2020 年 2 月 12 日)

Good day Ms. Lucille, First and foremost we would like to thank you for staying with us and for taking the time to leave a review. We regret to hear that we were unable to meet your expectations and for that we apologize. Please allow us to inform you that we are continuously improving our services as well as our facilities and your feedback is greatly appreciated. We hope that this will not hinder you from availing of our services in the future. Once again and we hope to see you soon.

10/10 (非常に良い)

宿泊されたお客様

グループ旅行

2020 年 1 月 29 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

They are like home

2020 年 1 月に 1 泊滞在

Karenからの返信 (投稿日 : 2020 年 2 月 12 日)

Good day Ma'am/Sir, First and foremost we would like to thank you for staying with us and for taking the time to leave a review. We are glad that you enjoyed your stay. We hope to see you soon.

8/10 (良い)

Lynne

家族旅行

2020 年 1 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

nice hotel

We enjoyed our stay here. Hotel is comfortable and modern. I would have preferred a closet and drawers for my things though. Restaurant buffet breakfast was good and so is the area. Staff friendly and Check in good.

2019 年 12 月に 2 泊滞在

Karenからの返信 (投稿日 : 2020 年 2 月 12 日)

Good day Ma'am/Sir, First and foremost we would like to thank you for staying with us and for taking the time to leave a review. We are glad that you enjoyed your stay. We are pleased to inform you that continuous efforts are being made to further improve our service and facilities so we greatly appreciate your feedback. Once again, thank you for staying with us and we hope to see you soon.

10/10 (非常に良い)

Maricar

2019 年 12 月 26 日

2019 年 12 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

出張

2019 年 12 月 22 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

Noisy hotel

My room in 601 was very noisy on the first night (18 Dec 2019). The neighbors must be having a party till late! There should be some limits to the noise level. On the 3rd night (20 Dec 2019), some idiots were blasting loud music in front of the hotel till 1 am, causing me to stay up late and losing sleep … Will not choose this hotel again.

2019 年 12 月に 3 泊滞在

Karenからの返信 (投稿日 : 2020 年 2 月 12 日)

Good day Ma'am/Sir, First and foremost we would like to thank you for staying with us and for taking the time to leave a review. We regret to hear that we were unable to meet your expectations and for that we apologize. Please allow us to inform you that we are continuously improving our services as well as our facilities and your feedback is greatly appreciated. We hope that in the near future you would give us a chance to improve your impression of us. Once again, thank you for staying with us and we hope to see you soon.

8/10 (良い)

宿泊されたお客様

2019 年 12 月 16 日

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度

No hair blower was available and some toiletries were missing

2019 年 12 月に 1 泊滞在

Karenからの返信 (投稿日 : 2020 年 2 月 12 日)

Good day Ma'am/Sir, First and foremost we would like to thank you for staying with us and for taking the time to leave a review. We regret to hear that we were unable to meet your expectations and for that we apologize. Please allow us to inform you that we are continuously improving our services as well as our facilities and your feedback is greatly appreciated. We hope that this will not hinder you from availing of our services in the future. Once again, thank you for staying with us and we hope to see you soon.

4/10 (不満)

Arvin

出張

2019 年 12 月 9 日

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度

Disappointing Booking

The 1st thing that really turned me off is the incidental deposit of 1000 (it should have been mentioned in the booking process and I would have skipped this hotel!) Second is the access of the basement parking to the room: they need to call another person to key in the lift so that basement parking can access the rooms on higher floors. 3rd the parking pass: it’s a little complicated that security needed to advice me to return to the room to get the ticket! And i was already on the hotel ramp going off to my destination!

2019 年 12 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 10 月 18 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Need to Improve

The only problem is there are so many small cockroaches in Toilets and TV is not having USB access option

2019 年 10 月に 4 泊滞在

Karenからの返信 (投稿日 : 2019 年 11 月 11 日)

Good day Ma'am/Sir, First and foremost we would like to thank you for choosing to stay with us and for taking time out of your busy schedule to leave us this comment. We regret to hear that you had to experience these inconveniences during your stay.Rest assured that the management has taken note of your comments and suggestions and we are doing our best to improve our services. I hope that this will not hinder you from staying with us in the future. Thank you.

8/10 (良い)

FREDDY W L

2019 年 9 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Wifi is good in the room. You can find food every where. Very convenient.

2019 年 9 月に 1 泊滞在

Karenからの返信 (投稿日 : 2019 年 9 月 18 日)

Good day Mr. Freddy, We would like to thank you for choosing to book your stay with us as well as taking your time to leave us a comment. We are glad you enjoyed your stay. we hope to see you again soon. Thank you!

8/10 (良い)

宿泊されたお客様

2019 年 9 月 8 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2019 年 9 月に 1 泊滞在

Karenからの返信 (投稿日 : 2019 年 9 月 9 日)

Good day Ma'am/Sir, Thank you for taking time to leave us a rating. We hope you enjoyed your stay and we hope to see you again.

2/10 (非常に不満)

宿泊されたお客様

2019 年 9 月 6 日

気になった点 : 清潔度、設備とサービス

2019 年 9 月に 3 泊滞在

Karenからの返信 (投稿日 : 2019 年 9 月 18 日)

Good day Ma'am/Sir, Thank you for choosing to stay with us and for leaving us a rating. We are saddened to hear that we were unable to meet your standard. If we could get any details on your stay so that we can further improve our services, please feel free to give us a call. I hope that you would still consider to stay with us in the future. Thank you!

6/10 (普通)

Emerson

2019 年 8 月 29 日

良かった点 : スタッフとサービス、客室の快適度

No AC on the floor - unacceptable

I can’t believe this hotel doesn’t have AC on the floor . First hotel I went to that’s on a budget with no AC not acceptable !!!! Small Cockroaches all over the room terrible ! Besides that it’s ok

2019 年 8 月に 2 泊滞在

Karenからの返信 (投稿日 : 2019 年 9 月 4 日)

Good Mr. Emerson, First and foremost we would like to thank you for taking your time from your busy schedule to leave a comment about your stay. On behalf of Sequoia Hotel's management I would like to apologize that you have experience this with us. Rest assured that we will take your comment for the improvement of our establishment. I hope that this will not hinder you from staying with us again. Thank you!

10/10 (非常に良い)

宿泊されたお客様

2019 年 7 月 24 日

2019 年 7 月に 1 泊滞在

Karenからの返信 (投稿日 : 2019 年 7 月 25 日)

Good day Maám/Sir, Thank you for taking your time to leave a rating for your stay. It was our pleasure to have accommodated you during your stay here at Sequoia Hotel! We hope to see you soon!

6/10 (普通)

宿泊されたお客様

2019 年 7 月 23 日

良かった点 : 客室の快適度

퀘존 세쿼이아호텔

숙박하는 기간동안 체크아웃시간대에 소음이 심했네요....와이파이도 가끔씩 끊기구요

2019 年 7 月に 3 泊滞在

Karenからの返信 (投稿日 : 2019 年 7 月 25 日)

Good day Ma'am/Sir, First and foremost we would like to thank you for staying with us. We would also like to thank you for taking the time to leave us a review. We regret to hear that you have experience this at our hotel but rest assured all comments have been noted and will be taken in consideration in improving our services. We sincerely hope that this will not hinder you from staying with us again. Thank you and we hope to see you soon.

8/10 (良い)

宿泊されたお客様

2019 年 7 月 11 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

위치와 가성비 좋은 호텔

상대적으로 저렴한 가격에 잘 묵었습니다. 방에 처음 들어가면 다소 습하구요. 피트니스는 한 객실을 개조해서 러닝머신 하나 놓은 정도라서 운동을 할 수는 없습니다. wifi는 기본적인 활동 가능할 정도입니다.

2019 年 7 月に 2 泊滞在

Karenからの返信 (投稿日 : 2019 年 7 月 18 日)

Good day Sir, First and foremost we would like to thank you for choosing to stay with us and for taking time to leave us your comments. Rest assured that we have taken all your comments into consideration and we are working on improving our services. Thank you once again and we hope to see you again.

8/10 (良い)

laurie

2019 年 6 月 10 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Good priced hotel at a very convenient location near restaurants.

2019 年 6 月に 5 泊滞在

Karenからの返信 (投稿日 : 2019 年 7 月 1 日)

Hi Ms. Laurie, Thank you for staying with us and as well as taking your time to give us feedback on your stay. We hope to see you again!

10/10 (非常に良い)

Liezl Ann

2019 年 5 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

AWESOME STAY

AMAZING

2019 年 5 月に 1 泊滞在

Karenからの返信 (投稿日 : 2019 年 5 月 29 日)

Hi Ms. Liezl, Thank you for choosing to stay with us. We are very glad that you enjoyed your stay. Our sincerest thanks for taking time to leave us this wonderful review. We look forward to seeing and serving you again. See you soon and best regards!

10/10 (非常に良い)

宿泊されたお客様

出張, カップルで旅行

2019 年 5 月 8 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Will come back. Good people

2019 年 5 月に 1 泊滞在

Karenからの返信 (投稿日 : 2019 年 5 月 21 日)

Good day Ma'am/Sir, Thank you for choosing to book your stay with us here at Sequoia Hotel! We would also like to thank you for taking your time to give us this rating. We are glad that you have enjoyed your stay. We hope to see you again very soon. Thank you!

8/10 (良い)

宿泊されたお客様

2019 年 4 月 9 日

良かった点 : 清潔度、スタッフとサービス

2019 年 4 月に 1 泊滞在

Karenからの返信 (投稿日 : 2019 年 5 月 21 日)

10/10 (非常に良い)

宿泊されたお客様

グループ旅行

2019 年 3 月 25 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Good. Will stay again.

2019 年 3 月に 1 泊滞在

Karenからの返信 (投稿日 : 2019 年 5 月 21 日)

6/10 (普通)

Jieun

2019 年 1 月 31 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2인조식포함 요금인데 1인만포함이라고 1인요금 지급했습니다

분명 2인조식 포함요금으로 예약했는데 1인만포함이라고 직원이 우겨서 조식값 계산하고 나왔습니다 이런건 어디다 얘기해야 하는지요?

2019 年 1 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 1 月 29 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2019 年 1 月に 1 泊滞在

10/10 (非常に良い)

Nestor

2018 年 12 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 12 月に 1 泊滞在

10/10 (非常に良い)

Larraine

2018 年 12 月 12 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Fast check in. Nice room. Homey feel. Aircon ok. Complete channels and cable. Big bed. Big space. Has bell boy.

2018 年 12 月に 1 泊滞在

8/10 (良い)

Mariano

2018 年 12 月 9 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 12 月に 5 泊滞在

10/10 (非常に良い)

Philip

2018 年 11 月 16 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 11 月に 4 泊滞在

8/10 (良い)

Baby、Philippines

2018 年 9 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 8 月に 1 泊滞在

4/10 (不満)

Q

2018 年 5 月 13 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

bad wifi connection!

the wifi is terrible. businessman should not stay here. I won't stay here anymore because of bad connection of wifi.

8/10 (良い)

Vivian

2018 年 5 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

The breakfast buffet was great!

10/10 (非常に良い)

ROMEL

2018 年 4 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great location and great svc

customer svc was great and location is perfect... the only thing i can comment on the food... few choices.

Deniseからの返信 (投稿日 : 2018 年 4 月 18 日)

Thank you for your review. This feedback will help us improve our services. This is well noted. Thank you. WE hope to see you again!

2/10 (非常に不満)

FERDINAND

2018 年 1 月 4 日

気になった点 : スタッフとサービス

Most Annoying Hotel

The saying " you get what you pay for " is very true for this hotel. Although rooms very relatively clean, just the basic amenities, no fridge for example, but you cant expect too much for the price. But hotel staff were rude and unmindful: - on my way up the elevator as i was about to exit my floor, hotel staff were quick to rush in the elevator, reminds you of the MRT, a lot of other hotels staff would either let you out first or even take the next available elevator - was awakened early the next morning as cleaning staff on my floor were very noisy - front desk called me on the phone 11:40 am - "to remind me that checkout is at 12" - i dont remember hotels actually doing this - as i was in the bathroom at the time, extremely annoying

2017 年 12 月に 1 泊滞在

Deniseからの返信 (投稿日 : 2018 年 1 月 10 日)

We regret that this was your experience with us. However, we thank you for letting us know so we could improve our services. Rest assured that we will look into this and deal with it accordingly. Thank you and we hope to have another opportunity to serve you better next time.

6/10 (普通)

Scal、LONS-LE-SAUNIER

2018 年 1 月 3 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Séjour agréable : personnel très accueillant et toujours disponible, chambre confortable et spacieuse. Restaurant de bonne qualité au rez de chaussée.

2017 年 12 月に 11 泊滞在

Deniseからの返信 (投稿日 : 2018 年 1 月 10 日)

Thank you for your kind words. We look forward to serving you again soon.

10/10 (非常に良い)

Rob、Melbourne Australia

2018 年 1 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Convenient & Relaxing.

The hotel is in a convenient location as there are food places close by. The street frontage & entrance of the hotel is not as busy which is good. The room is large & clean but I saw 2 very small roaches in the toilet/bathroom (got one of em). Apart from that it's good. The in-house restaurant is good as well but since there are other places to eat I did not utilise it much. Staff are helpful & polite and an asset to this hotel. I highly recommend this hotel for it's location/staff/comfort & convenience.

2017 年 12 月に 3 泊滞在

Deniseからの返信 (投稿日 : 2018 年 1 月 10 日)

Thank you for your review. This is important for us so we know how to serve you better. We will be more mindful of our cleanliness so this will not happen again. Thank you for your understanding.

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