施設の正面

レッド プラネット マカティ アベニュー マニラの口コミ

3 out of 5
レッド プラネット マカティ アベニュー マニラ
E. Mercado corner, F. Calderon St., Kalayaan Avenue, Makati, Manila

口コミ

7.8

良い

評価 10 - 1000 件の口コミ中 294 件が非常に良い" "
評価 8 - 1000 件の口コミ中 404 件が良い" "
評価 6 - 1000 件の口コミ中 207 件が普通" "
評価 4 - 1000 件の口コミ中 48 件が不満" "
評価 2 - 1000 件の口コミ中 47 件が非常に不満" "

8.2/10

清潔度

8.2/10

スタッフとサービス

7.4/10

設備とサービス

7.8/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

??

2024 年 2 月に 1 泊滞在
Gio / Hotel Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Hi Valued Guest,Thank you for the perfect rating. We hope to see you again.

8/10 (良い)

Takeshi

2023 年 12 月に 2 泊滞在
frederickからの返信 (投稿日 : 2024 年 1 月 10 日)
Hi Mr. Takeshi,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Makati Avenue! We are so happy and delighted that your experience was beyond your expectations. It is through comments like yours that we are inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

6/10 (普通)

Euiboo

良かった点 : スタッフとサービス
Good
2023 年 11 月に 3 泊滞在
frederickからの返信 (投稿日 : 2023 年 11 月 20 日)
Good day, Euiboo,I would like to start by thanking you for taking the time to post the hotel review of your recent stay at Red Planet Makati Avenue Manila and share it with our community.We are glad to read that you enjoyed your stay with us and described your stay as "good".We appreciate your continuous support and we look forward to serving you again very soon.Have a great week ahead!Best Regards,Frederick SantosHotel Manager

8/10 (良い)

YOSHINORI、City

良かった点 : 清潔度、スタッフとサービス
2023 年 10 月に 1 泊滞在
frederickからの返信 (投稿日 : 2023 年 10 月 12 日)
Hi Mr. YOSHINORI,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Makati Avenue an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

6/10 (普通)

Euiboo

良かった点 : スタッフとサービス
good
2023 年 9 月に 2 泊滞在
frederickからの返信 (投稿日 : 2023 年 9 月 29 日)
Hi Euiboo,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Makati Avenue an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

4/10 (不満)

Masashi

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
料金の安さに特化した宿泊施設であり、寝るだけのホテル。
2023 年 8 月に 1 泊滞在
frederickからの返信 (投稿日 : 2023 年 8 月 26 日)
Hi Mr. Masashi,The team and I would like to offer our sincere appreciation for your delightful feedback about Red Planet Makati Avenue. We thank you for your time in giving the hotel a rating, though it was only 2 stars, we value your honesty and effort. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

6/10 (普通)

Euiboo

良かった点 : スタッフとサービス
気になった点 : 清潔度
スタッフは素敵でした。
2023 年 6 月に 4 泊滞在
frederickからの返信 (投稿日 : 2023 年 6 月 30 日)
Hi Euiboo,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Makati Avenue a satisfactory rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

8/10 (良い)

AKIHIRO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 3 泊滞在
frederickからの返信 (投稿日 : 2023 年 6 月 17 日)
Hi Mr. Akihiro,Thank you very much for sharing your four-star impression of your recent stay at Red Planet Makati Avenue! We are so happy and delighted that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

10/10 (非常に良い)

KAZUKI

2023 年 5 月に 1 泊滞在
frederickからの返信 (投稿日 : 2023 年 6 月 9 日)
Hi Kazuki,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Makati Avenue! We are so happy and delighted that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

8/10 (良い)

Mitsuhiro

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
冷蔵庫と湯沸かし器が有れば100点ですね。
2023 年 5 月に 1 泊滞在
frederickからの返信 (投稿日 : 2023 年 5 月 12 日)
Hi Mr. Mitsuhiro, Greetings from Red Planet Makati Avenue! May I start by thanking you for sending us your honest feedback about your recent stay with us. Your invaluable comments are important to us and we take all of these very seriously. In regard to your concerns about the hotels' limited amenities, may we politely inform you that Red Planet Hotels is an international chain of budget hotels, and our rooms indeed only have limited amenities when compared to similar properties in the area, however, we feel we provide good value given our central location, quality of beds, security, and the lowest room rate available in our area. Thank you so much and we hope to see you again soon. Best regards, Frederick Santos Hotel Manager

10/10 (非常に良い)

Yoshihiro

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフが親切
2023 年 5 月に 1 泊滞在
frederickからの返信 (投稿日 : 2023 年 5 月 10 日)
Hi Yoshihiro,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Makati Avenue an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

8/10 (良い)

Euiboo

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
交通の便がよい
2023 年 4 月に 3 泊滞在
frederickからの返信 (投稿日 : 2023 年 4 月 26 日)
Hi Euiboo,Thank you very much for sharing your four-star impression of your recent stay at Red Planet Manila Makati! We are so happy and delighted that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

10/10 (非常に良い)

??

グループ旅行
良かった点 : 清潔度、スタッフとサービス
Nice
2023 年 3 月に 3 泊滞在
frederickからの返信 (投稿日 : 2023 年 3 月 21 日)
Dear Valued Guest,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Manila Makati! We are so happy and delighted that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

8/10 (良い)

Euiboo

出張
良かった点 : スタッフとサービス
スタッフの対応は良かった。 部屋にアリが何匹もでてきたので残念だった。
2023 年 2 月に 3 泊滞在
frederickからの返信 (投稿日 : 2023 年 3 月 1 日)
Hi Euiboo,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Manila Makati! We are so happy and delighted that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

8/10 (良い)

HIDEKI

frederickからの返信 (投稿日 : 2023 年 3 月 11 日)
Dear Mr. Hideki,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Manila Makati an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

6/10 (普通)

YUICHI

良かった点 : スタッフとサービス
全く日本語が通じないので、英語が喋れないと大変 近くにセブンイレブンがあるので、不便はない感じ
frederickからの返信 (投稿日 : 2022 年 12 月 3 日)
Hi Mr. Yuichi, I would like to start by thanking you for taking the time to post the hotel review of your recent stay at Red Planet Manila Makati and share it with our community. We appreciate you for acknowledging the hotel's location. We are happy that being at the best location was advantageous to your stay, allowing you easy access to different lifestyles and commercial establishments in the area. We thank you for enjoying your stay and we look forward to serving you again very soon. Have a great week ahead! Best Regards, Frederick Santos Hotel Manager

10/10 (非常に良い)

Takuya

2022 年 7 月に 6 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 3 月に 1 泊滞在
frederickからの返信 (投稿日 : 2020 年 3 月 23 日)
Dear Traveler, Thank you for choosing Red Planet Makati as your accommodation place here in Manila. We are glad to hear that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, and we thank you for your gracious kindness. We thank you very much for your patronage and we look forward to having you back with us again soon. Best Regards, Frederick Santos Hotel Manager

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stayed three nights
Very comfortable
2020 年 2 月に 3 泊滞在
frederickからの返信 (投稿日 : 2020 年 2 月 25 日)
Dear Traveler, Thank you for choosing Red Planet Makati as your accommodation place here in Manila. We are glad to hear that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, and we thank you for your gracious kindness. We thank you very much for your patronage and we look forward to having you back with us again soon. Best Regards, Frederick Santos Hotel Manager

8/10 (良い)

TAKAYOSHI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
安い!清潔!
2020 年 2 月に 1 泊滞在
frederickからの返信 (投稿日 : 2020 年 2 月 18 日)
Dear Mr. TAKAYOSHI, The team and I would like to offer our sincere appreciation for your honest feedback. It was our pleasure to have served you to the best of our abilities, and we thank you for your gracious kindness. We also thank you for the continuous support and we look forward to serving you again very soon! Best regards, Frederick Santos Hotel Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度
2020 年 2 月に 1 泊滞在
frederickからの返信 (投稿日 : 2020 年 2 月 7 日)
Dear Traveler, We would like to send you our sincere appreciation for sending us the hotel rating of your last stay with us. We are glad that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, and we thank you for your gracious kindness. We thank you for your patronage and we look forward to having you back with us again soon. Have a great week ahead! Best regards, Frederick Santos Hotel Manager

6/10 (普通)

yoshi、日本

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
夜に飲みに行くときなど立地的にとても便利ですが部屋の湿気がすごくて安眠できませんでした。雨季ではないのに換気扇と天井の扇風機をつけっぱなしでも改善できなかったので何か構造的に問題があるのかもしれません。それ以外は値段的にもお勧めできます。
2020 年 2 月に 3 泊滞在
frederickからの返信 (投稿日 : 2020 年 2 月 6 日)
Dear Mr. Yoshi, We would like to send you our sincere appreciation for sending us your honest feedback. We also have taken your concerns very seriously as we keep on improving our services for you and for all our other guests in the future. We look forward to having you back with us again soon to witness the improvements we have made. Have a great week ahead! Best regards, Frederick Santos Hotel Manager

6/10 (普通)

Takeshi

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 1 泊滞在
frederickからの返信 (投稿日 : 2020 年 1 月 31 日)
Dear Traveler, We would like to send you our sincere appreciation for providing us with the hotel rating of your last stay with us. We thank you very much for your continued patronage. Have a great week ahead! Best regards, Frederick Santos Hotel Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 12 月に 2 泊滞在
frederickからの返信 (投稿日 : 2019 年 12 月 17 日)
Dear Traveler, Greetings from Red Planet Makati! We would like to send you our sincere appreciation for recognizing the excellent customer service we have provided you in the hotel and that we believe it would be a lasting impression. Your feedback is of most importance to us which will certainly motivate us all to always keep up the good work. We look forward to having you back with us again soon. Have a great week ahead! Best regards, Frederick Santos Hotel Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 12 月に 1 泊滞在
frederickからの返信 (投稿日 : 2019 年 12 月 17 日)
Dear Traveler, Greetings from Red Planet Makati! We thank you very much for your continued patronage and we look forward to having you back with us again soon. Have a great week ahead! Best regards, Frederick Santos Hotel Manager

2/10 (非常に不満)

宿泊されたお客様

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 3 泊滞在
frederickからの返信 (投稿日 : 2019 年 11 月 19 日)
Dear Traveler, Greetings from Red Planet Manila Makati! The team and I would like to thank you for sending us your honest feedback. However, we believe that it would be helpful if you could provide us your specific concerns during your stay with us. This would definitely help us and give us the opportunity to improve our services for you and for our guests in the future. Thank you so much and have a great week ahead! Best Regards, Frederick Santos Hotel Manager

8/10 (良い)

OSAMU

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Excellent cost performance.
2019 年 10 月に 3 泊滞在
frederickからの返信 (投稿日 : 2019 年 10 月 29 日)
Dear Traveler, The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Makati a very good rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, and we thank you for your gracious kindness. We thank you for your continuous support and for highlighting in your feedback the hotel's excellent cost performance. We really appreciate it and we look forward to serving you again very soon! We hope to see you again soon! Best regards, Frederick Santos Hotel Manager

8/10 (良い)

SHINGO

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2019 年 9 月に 3 泊滞在
frederickからの返信 (投稿日 : 2019 年 9 月 17 日)
Dear Mr. SHINGO, Thank you for choosing Red Planet Makati as your accommodation place here in Manila. We are glad to learn that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, and we appreciate you for your gracious kindness. We appreciate your continued patronage and we look forward to having you back with us again soon. Have a great week ahead! Best Regards, Frederick Santos Hotel Manager

6/10 (普通)

やまちゃん、大阪

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
エアコンがうるさくて、寝られない。
2019 年 8 月に 1 泊滞在
frederickからの返信 (投稿日 : 2019 年 8 月 20 日)
Dear やまちゃん, Greetings from Red Planet Manila Makati! The team and I greatly appreciate your effort in providing our hotel with a review. It is through reviews such as yours that we are kept in check of how we do well in our daily operations. In regard to your comments on the AC, we regret that this was your impression and we sincerely apologize for the inconvenience this has caused you. Your observations are important to us and we take your feedback to heart. May I politely inform you that we are now in the process of upgrading our AC units which is still part of our on-going hotel improvement. Apart from this concern, we believe that we have made your stay comfortable and a truly memorable one. Thank you so much and we hope to see you again very soon. Best Regards, Frederick Santos Hotel Manager

6/10 (普通)

宿泊されたお客様

気になった点 : 施設のコンディションと設備
Wifeはロビーでは使えますが、部屋に入るとほぼ電波がなくなります、 エアコンが埋め込み式で、音がうるさい、 周辺にコンビニや食堂があるので便利 アヤラセンターまで徒歩15分から20分位の距離
2019 年 8 月に 1 泊滞在
frederickからの返信 (投稿日 : 2019 年 8 月 17 日)
Dear Traveler, Greetings from Red Planet Manila Makati! The team and I greatly appreciate your effort in providing our hotel with a review. It is through reviews such as yours that we are kept in check of how we do well in our daily operations. In regard to your comments on the wi-fi internet, we regret that this was your impression and we sincerely apologize for the inconvenience this has caused you. Your observations are important to us and we take your feedback to heart. May I politely inform you that we are now in the process of upgrading our wifi connectivity which is still part of our on-going hotel improvement. Rest assured that we will continue to improve our services for you and for all our guests in the future. Thank you so much and we hope that this incident would not deter you from staying with us again in the future and that you would give us another chance to serve you and witness the improvements we have made. We would also like to thank you for appreciating the hotel's location, as it is a plus indeed especially if you want to do some shopping in the nearby business establishments. See you soon and have a great week ahead! Best Regards, Frederick Santos Hotel Manager

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
特に問題ないですが、少し湿気があったように感じます
2019 年 6 月に 5 泊滞在
frederickからの返信 (投稿日 : 2019 年 6 月 19 日)
Dear Traveler, Greetings from Red Planet Makati! It is with such joy to hear that you had a pleasant and comfortable stay with us and we would like to thank you for the kind words describing the services rendered. Your review is of most importance to us, and this will certainly motivate us all to always keep up the good work. We thank you for your continuous support and we very much look forward to serving you again soon! Have a great week ahead! Best Regards, Frederick Santos Hotel Manager

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
価格なりで、この価格なら満足といえます。
2019 年 2 月に 4 泊滞在
frederickからの返信 (投稿日 : 2019 年 2 月 15 日)
Dear Traveler, The team and I would like to offer our sincere appreciation for your delightful feedback. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, and we thank you for your gracious kindness. We thank you for your continuous support and we look forward to serving you again soon. Best Regards, Frederick Santos Hotel Manager

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
いろいろ不足はあるけど価格なりで良いと思う。
2019 年 2 月に 1 泊滞在
frederickからの返信 (投稿日 : 2019 年 2 月 12 日)
Dear Traveler, It is with such joy to hear that you had a pleasant and comfortable stay with us and would like to thank you for the kind words describing the services rendered especially in mentioning the beds, our prices, and the hotel's cleanliness and overall value. Your review is of utmost importance to us, and this will certainly motivate us all to always keep up the good work. We thank you for your continuous support and we look forward to serving you again soon! Best Regards, Frederick Santos Hotel Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
寝るだけなのでこれで十分。一本路地に入ったところなので、夜の外出は緊張します(笑)
2018 年 11 月に 3 泊滞在
frederickからの返信 (投稿日 : 2018 年 12 月 4 日)
Dear Traveler, Thank you for choosing to stay at Red Planet Makati and for taking the time to post your wonderful review. It was our genuine pleasure serving you and your positive feedback is very much appreciated. We are delighted to know that you enjoyed your stay with us and gave us an excellent rating . Thank you for your kind words in describing the standards that we offer and for recognizing the excellent service that our hotel has provided. We look forward to welcome you back here with us soon at Red Planet Makati! Have a great week ahead! Best regards, Frederick Santos Hotel Manager

6/10 (普通)

パラパラ、日本

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
すぐに遊べて、安全! ただ歯ブラシなどのアメニティがない! シャンプー、コンディショナー、ボディソープは3個1
2018 年 11 月に 3 泊滞在
frederickからの返信 (投稿日 : 2018 年 12 月 4 日)
Dear Valued Guest, Thank you for choosing Red Planet Makati as your accommodation place here in Manila and we sincerely appreciate your honest review of the property. We would also like to thank you for bringing your concerns to our attention especially on the hotel's limited amenities. We take your feedback to heart and kindly rest assured that we will keep on improving our services for you and for our guests in the future. Thank you so much and we hope to welcome you back with us again soon. Have a great week ahead! Best regards, Frederick Santos Hotel Manager

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
エアコンの音がうるさくて眠れず、部屋を交換してもらった。
枕銭を置かなかったら、タオルの交換、掃除がされなかった。 12日間、4,5日は掃除されていたが、掃除をしてない日が多かった。 チップがないと(忘れると)やらない・・・ 今までは無かったが、残念!
2018 年 10 月に 12 泊滞在
frederickからの返信 (投稿日 : 2018 年 11 月 15 日)
Dear Mr. Traveler, Thank you for choosing Red Planet Makati as your accommodation place here in Manila and we sincerely appreciate your honest review of the property. We would also like to thank you for bringing your concerns to our attention. We take your feedback to heart and kindly rest assured that we will take into consideration guest concerns to always keep on improving our services for you and for our guests in the future. Apart from this concern, we believe that we have made your stay comfortable and a truly memorable one. Thank you so much and we hope to welcome you back with us again soon. Have a great week ahead! Best regards, Frederick Santos Hotel Manager

8/10 (良い)

Dai、中国広東省広州市

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 7 月に 3 泊滞在
frederickからの返信 (投稿日 : 2018 年 8 月 2 日)
Dear Valued Guest, May I begin by thanking you for posting your hotel rating of Red Planet Makati to our community. It is with such joy to hear that you had a pleasant and comfortable stay and this will certainly motivate us to improve our services and to always keep up the good work. We thank you for your continuous support and we look forward to serving you again soon! Have a great week ahead! Best Regards, Frederick Santos Hotel Manager

6/10 (普通)

Takashi

良かった点 : 清潔度
気になった点 : スタッフとサービス
ホテル界のLCC
部屋は狭いが、清潔で静かでベッドの寝心地も結構快適。 シャワーの水量も強かった。 アメニティ類は一切無いが、この価格と立地条件ならと割り切って考えれば有り。 傍にセブンイレブンがあるので特に困らなかったが、冷蔵庫が無いのだけはつらかった。 Wi-Fiが全くと言っていいほど入らなかった。 (建物中央部の部屋ではNG、端部の部屋では電波が「強」だった)
freからの返信 (投稿日 : 2018 年 4 月 6 日)
Dear Takashi, May I begin by thanking you for posting your hotel review. It is also with such joy to hear that you had a pleasant and comfortable stay with us. Your review is of utmost importance to us, and this will certainly motivate us all to always keep up the good work. We thank you very much for your continued patronage and we look forward to having you back with us again soon. Best Regards, Frederick Santos Hotel Manager

6/10 (普通)

Yusuke

良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
ほこりが
ベッドの上のファンから埃が飛んできて、ベッド、開いていたトラベルバッグや衣服が真っ黒に。その後ファンは止めましたが、その分室内換気がしにくくなり。今までは最高の価格で、便利な出張用ホテルでしたが、少しの間倦厭しております。それ以外は特に不満もなくリーズナブルなので残念です。たまたまその部屋だけなのか、時間がなく確認もできておりません。
2017 年 11 月に 1 泊滞在
frederickからの返信 (投稿日 : 2018 年 1 月 23 日)
Dear Mr. Yusuke, Thank you for choosing Red Planet Makati as your accommodation place here in Manila and we sincerely appreciate your honest review of the property. We appreciate you for giving us a very satisfactory rating and for recognizing the hotel's over-all service. This will keep us motivated in continuing to provide a memorable experience to our valued guests like you. We would also like to apologize for the concerns which you have mentioned. We regret that these were your impressions and rest assured that we will continue to improve our services for you and for all our guests in the future. We thank you very much for your continued patronage and we look forward to having you back with us again soon to witness the improvements we have made. Best regards, Frederick Santos Hotel Manager

6/10 (普通)

Yuki、Tokyo

良かった点 : 清潔度
清潔感のある手軽なホテル
客室、建物全体ともに清潔感があり、快適に過ごせました。客室は少し狭めで、室内で日中過ごしたい人にはお勧めできませんが、日中は外で過ごし、夜寝に帰る分にはコストパフォーマンスがかなり良いかと思います。
2017 年 12 月に 1 泊滞在
frederickからの返信 (投稿日 : 2018 年 1 月 10 日)
Dear Yuki, Thank you for choosing to stay at Red Planet Makati and for taking the time to post your wonderful review. It was our genuine pleasure serving you and your positive feedback is very much appreciated. We are delighted to know that you enjoyed your stay with us and gave us an excellent rating . Thank you for your kind words in describing the standards that we offer and for recognizing the excellent service that our hotel has provided. We look forward to welcome you back here with us soon at Red Planet Makati! Have a great week ahead! Best regards, Frederick Santos Hotel Manager

8/10 (良い)

white

良かった点 : スタッフとサービス
値段にあったホテル
泊まるためだけなら十分なホテルでした。スタッフも対応が良くシャワーの水圧も清掃も問題なく普通で次回も利用したいと思います。
2017 年 9 月に 1 泊滞在
frederickからの返信 (投稿日 : 2017 年 12 月 12 日)
Dear white, Thank you for choosing Red Planet Makati as your accommodation place here in Manila and we sincerely appreciate your honest review of the property. In regard with your comments, we regret that this was your impression and we sincerely apologize for the inconvenience this has caused you. This is a rare and an isolated incident as proven by the many reviews we have received from our guests. Your experience does not in anyway represent the quality of standards we strive for, and indeed customarily maintain at the hotel. We personally would like to regain your confidence and we hope that there will be other opportunities to be of service to you again. Kindly let me know should you have plans to stay with us again here at Red Planet Makati, Manila to witness the improvements we have made and I will be more than willing to assist you. Thank you so much and we hope to welcome you back with us again soon. Have a great week ahead! Best regards, Frederick Santos Hotel Manager

8/10 (良い)

やまもり、日本

良かった点 : 清潔度、客室の快適度
ブルゴスの歓楽街に近いホテル
立地よし。冷蔵庫はないが清潔で使いやすいホテルです。スタッフがフレンドリー。ベッドが厚くてスプリングがよくきく。・・・・・・・・・・・・・・
2017 年 10 月に 1 泊滞在
frederickからの返信 (投稿日 : 2017 年 10 月 18 日)
Dear やまもり, The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Makati an excellent rating especially on the hotel's cleanliness and over-all value. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, and we thank you for your gracious kindness. We would also like to thank you for sharing your knowledge about our brand. It feels really good when someone like you appreciate the efforts we have been doing to serve our community. We hope you will continue to stay with us and your invaluable comments will keep us motivated in continuing to provide a memorable experience to all our valued guests like you. Best Regards, Frederick Santos Hotel Manager

8/10 (良い)

ryo、Tokyo

良かった点 : スタッフとサービス
夜の町直結
マカティに泊まるのには最適な場所。ブルコスに用事があるなら安くてよい アメニティはないに等しいが部屋はきれいでした。
2017 年 7 月に 1 泊滞在
frederickからの返信 (投稿日 : 2017 年 7 月 29 日)
Dear Valued Guest, I would like to start by thanking you for taking the time to post your wonderful review and for sharing your hotel experience with our community. The team and I would like to offer our sincere appreciation for your delightful feedback. We were glad to read that you enjoyed your stay with us and gave us an excellent rating especially on the hotel's cleanliness, service, and over-all value. We thank you for your continuous support and we look forward to serving you again soon. Best Regards, Frederick Santos Hotel Manager

8/10 (良い)

マッキー、さいたま市

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
使い勝手の良いホテル
通りから少し入った所にあるのでタクシーで行くと分かりにくいが、 その分静かで過ごしやすいと思う。 周りにたくさんのレストランやコンビニがあり便利。 クリーニング店もあり1日でキチンと返してくれる。
frederickからの返信 (投稿日 : 2017 年 5 月 4 日)
Dear Traveler, Thank you for choosing to stay at Red Planet Makati and for taking the time to post your wonderful review. It was our genuine pleasure serving you and your positive feedback is very much appreciated. We are delighted to know that you enjoyed your stay with us and gave us an excellent rating especially on the hotel's internet connection. Thank you so much for your kind words in describing the standards that we offer and for recognizing the excellent service that our hotel has provided. We hope you will continue to stay with us and your invaluable comments will keep us motivated in continuing to provide a memorable experience to all our valued guests like you. Best regards, Frederick Santos Hotel Manager

6/10 (普通)

Masaya、JAPAN

良かった点 : スタッフとサービス、施設のコンディションと設備
ロケーションが良いホテル
ビジネス・観光にはロケーション・価格共に妥当です。 スタッフの対応も良いです。 部屋も少し狭いですが清潔です。 周囲にはコンビニ・レストラン(ホテルのすぐ入口もレストランがあり、朝食有りの場合はそのレスランでの食事になります。)、買い物、食事は問題ありません。 但し、周囲は(男性向けの)繁華街になっており、女性・家族向けはあまりお勧めできません。 男性のみにお勧めします。
frederickからの返信 (投稿日 : 2017 年 3 月 7 日)
Dear Traveler, May I begin by thanking you for posting your hotel review and for giving us a very satisfactory rating. We would also like to thank you for pointing out some areas for improvement for which it caused us deep concern. It does not represent the quality of service we strive for at our hotel. We regret that you felt this way and I can categorically assure you that we have taken measures to improve the quality of our rooms. I would like to end by saying that it was a pleasure to serve you and we hope to see you again soon where you can witness the improvements we have made. Best Regards, Frederick Santos Hotel Manager

8/10 (良い)

Keita

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
清潔感のあるシンプルステイ
すごく綺麗でシンプルステイはしやすいです、アメニティはほぼありません。治安も心配はしていましたが、問題ありませんでした。
General Managerからの返信 (投稿日 : 2017 年 2 月 28 日)
Dear Traveler, Greetings from Red Planet Makati, Manila! We would like to thank you for choosing our hotel as your accommodation choice during your recent visit in Manila and all of us at Red Planet Makati would like to offer our sincere appreciation for your delightful review. We were very glad to read that you enjoyed your stay with us and gave us an excellent rating especially on the hotel's cleanliness. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service, and comfort for which the hotel is renowned. We thank you very much for your patronage and we look forward to having you back with us again soon. Best Regards, Frederick Santos Hotel Manager

8/10 (良い)

しゅん。、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
所謂、ビジネスホテル
フィリピンでならかなり綺麗なビジネスホテル! シャワーもしっかりしてるしトイレも綺麗! 忘れ物がないかも出る時に確認してくれる! フィリピンで泊まったところは軒並みヒドいけどここは日本人から見てもいい意味で【普通】に過ごせる!
frederickからの返信 (投稿日 : 2017 年 2 月 15 日)
Dear Traveler, Greetings from Red Planet Makati, Manila! We would like to thank you for choosing our hotel as your accommodation choice during your recent visit in Manila and all of us at Red Planet Makati would like to offer our sincere appreciation for your delightful review. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service, and comfort for which the hotel is renowned. We thank you very much for your patronage and we look forward to having you back with us again soon. Best Regards, Frederick Santos Hotel Manager

8/10 (良い)

Kazu2000、東京23区

良かった点 : スタッフとサービス、客室の快適度
CBDに近いホテル
MAKATIの商業業務地区に近いロケーション。交通量の多い道路に直接、面していないので、客室は静かです。以前、宿泊したときは無かったソープ、シャンプーは、常備されるようになっていました。あえて難点をあげると、シャワーの水が,洗面台のほうへ出てしまうこと、トイレのシャワーの管の付け根から水がしみ出していることです。スリッパがないので足が濡れ、ちょっとストレスを感じます。
frederickからの返信 (投稿日 : 2017 年 2 月 15 日)
Dear Traveler, I would like to start by thanking you for taking the time to post your feedback on your recent stay with us at Red Planet Makati. In regard to your comments on the bathroom, we regret that this was your impression and we sincerely apologize for this. We have taken your feedback seriously and we have already taken appropriate action on your concern. Rest assured that we will continue to focus on improving our services for you and for other guests in the future. We hope that this will not deter you from staying with us again and we look forward to serving you again soon. Best Regards, Frederick Santos Hotel Manager

6/10 (普通)

Rio、japan

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備、客室の快適度
ブルゴス通りすぐ
マカティの中心グリーンベルトから北にタクシーで5〜10分。 ブルゴス通り近く、アラビックとコリアンの店が多く、フィリピンにいるのを忘れるくらい。以前のtune Hotel でした。 シンプルで都会的なホテルですが、場所かいまいち分かり難い。 あと、スタンダードルーム? は冷蔵庫、内線電話が無く不便。

10/10 (非常に良い)

kyosuke

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
便利で清潔なホテル
全体的に綺麗で悪い所はなかった。一階のビアバーでは生ビールやピッチャーがある。とても安くて美味しい。ブルゴスから少し離れてたことが快適さにつながった。コンビニまで徒歩圏内。以前は五つ星などに泊まったがこのホテルで全て手に入る。
General Managerからの返信 (投稿日 : 2017 年 1 月 12 日)
Dear Traveler, I would like to start by thanking you for taking the time to post your hotel review. All of us at Red Planet Makati, Manila appreciate you for your kind praise of our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for everyday. This will certainly motivate us all to always keep up the good work. We thank you for your continuous support and we look forward to serving you again soon. Best Regards, Frederick Santos Hotel Manager